Temalı Parklarda Aşırı Kalabalıklaşmanın Deneyimsel Sonuçları

Yıl 2022, Cilt: 19 Sayı: 2, 196 - 210, 25.08.2022

Hümeyra Doğru Daştan , Burcu Selin Yılmaz

https://doi.org/10.24010/soid.1079069

Öz

Ulaşım ve iletişim teknolojilerindeki hızlı gelişmelerin etkisiyle artan turizm hareketliliğinin bir sonucu olan aşırı kalabalıklaşma temalı parklar açısından ziyaretçi deneyimini olumsuz etkileyen önemli bir sorun olarak öne çıkmaktadır. Bu çalışma, nitel araştırma yöntemi uygulanarak kalabalığın temalı park ziyaretleri bağlamındaki sonuçlarını bütüncül bir bakış açısıyla ortaya koymayı amaçlamaktadır. Veriler, görüşme tekniği türlerinden yarı yapılandırılmış görüşme tekniği ile elde edilmiştir. Florida’daki temalı parkları ziyaret eden 35 katılımcıdan elde edilen veriler NVivo programı yardımıyla içerik analizine tabi tutulmuştur. Aşırı kalabalıklaşmanın temalı park ziyaretleri bağlamındaki sonuçları deneyimsel sonuçlar, güvenlik ve emniyetle ilgili sonuçlar, sosyal sonuçlar ve hareketlilik ve yetenekle ilgili sonuçlar olmak üzere dört ana tema altında toplanmaktadır. Araştırma, temalı parklarda kalabalıklaşmanın deneyime etkisini bütüncül olarak ele alan ilk nitel araştırma olarak önemli teorik katkılar sunarken, sektör temsilcileri için de uygulamaya yönelik öneriler içermektedir. 

Anahtar Kelimeler

Aşırı kalabalıklaşma, Kalabalık algısı, Temalı parklar, Ziyaretçi deneyimi, Sosyal sürdürülebilirlik

Destekleyen Kurum

Türkiye Bilimsel ve Teknolojik Araştırma Kurumu (TÜBİTAK)

Proje Numarası

1059B141801030

Teşekkür

Bu makale, TÜBİTAK 2214-A Yurt Dışı Doktora Sırası Araştırma Burs Programı (Proje numarası: 1059B141801030) kapsamında desteklenen ve araştırması Florida Üniversitesi’nde gerçekleştirilen doktora tezinden üretilmiştir. Desteklerinden dolayı TÜBİTAK’a teşekkürlerimi sunarım.

Experiential Consequences of Overcrowding in Theme Parks

Öz

As a result of increased international tourism arrivals stemmed from rapid improvements in transportation and communication technologies, overcrowding has been one of the most important issues affecting visitor satisfaction for theme parks. This study aims to explore the outcomes of overcrowding in the scope of theme parks with a holistic view by adopting qualitative method. Data was gathered with semi-structured interviews from 35 participants who visited theme parks located in Florida. Data was subjected to content analysis with NVivo software. The outcomes of overcrowding in theme park settings were categorized under four themes – namely, experiential outcomes, safety-related outcomes, social outcomes and capability-related outcomes. The study provides theoretical contributions since it is the first qualitative study examining the effect of overcrowding on theme park experience holistically and offers practical suggestions for sector representatives.

Anahtar Kelimeler

Overcrowding, Perceived crowding, Theme parks, Visitor experience, Social sustainability

Proje Numarası

1059B141801030

Kaynakça

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