Bir Eğitim Araştırma Hastanesinde Çalışan Personelde Sağlık Okuryazarlık Düzeyi ve İlişkili Faktörlerin Araştırılması

Yıl 2026, Cilt: 35 Sayı: 1 , 16 - 22 , 20.04.2026

Zeynep Özün Erinç , İsmail Çifçi , Hulya Parildar , Umut Gök

https://doi.org/10.17942/sted.1651362

https://izlik.org/JA96CS89XG

Öz

Giriş: Sağlık okuryazarlığı (SOY), bireylerin sağlık verilerini anlayıp yorumlayarak etkin kararlar almalarını sağlar. Hastane personelinde SOY, hasta iletişimi, hasta güvenliği ve tedaviye uyumu sağlayarak sağlık hizmetlerinin etkinliğini artırır. Bu çalışmanın amacı İzmir’deki bir eğitim araştırma hastanesinde görev yapan personelde SOY düzeyi ve ilişkili faktörlerin değerlendirilmesidir.
Yöntem: Bu çalışma Tepecik Eğitim ve Araştırma Hastanesinde görev yapan 207 hastane personeline yüz yüze anket yöntemiyle yapılmış kesitsel-tanımlayıcı bir çalışmadır. Verilerin toplanmasında araştırmacılar tarafından hazırlanmış sosyodemografik bilgiler, el hijyeni, maske kullanımı ve sağlıkla ilgili tutum ve davranışları sorgulayan bir veri formu ile Avrupa SOY Ölçeği Kısa Formu (HLS-EU-Q16) kullanılmıştır.
Bulgular: Katılımcıların yaş ortalaması 36,6 yıl olup %44,4’ü temizlik personeli, %34,8’i yemekhane personeli ve %20,8’i diğer bölümlerde çalışan personeldi. Personellerin %58,0’ının SOY Ölçeğinden aldığı puan yeterli iken, cinsiyet, medeni durum, evde yaşayan kişi sayısı, çalıştığı birim ve kronik hastalığı olup olmaması ve SOY yeterliliği arasında anlamlı fark bulunmadı. Eğitim durumu ortaokul ve altı olanların %71,6’sının SOY düzeyi yetersizken, üniversite mezunu olanların %33,3’ünün SOY düzeyi yetersizdi. İki grup arasında istatistiksel olarak anlamlı fark vardı.
Sonuç: SOY, bireylerin ve toplumun sağlığını iyileştirmek, kronik ve enfeksiyon hastalıklarını önlemek için kritik öneme sahiptir. Hastanelerde çalışan personelin SOY düzeyinin düzenli olarak değerlendirilmesi ve geliştirilmesine yönelik eğitimler hem personel hem de toplum sağlığına olumlu katkı sağlayacaktır.

Anahtar Kelimeler

hastane personeli , sağlık okuryazarlığı , hizmet içi eğitim , eğitim durumu

Investigation of Health Literacy Levels and Related Factors Among Staff Working in a Teaching and Research Hospital

https://izlik.org/JA96CS89XG

Öz

Introduction: Health literacy (HL) enables individuals to understand and interpret health information and make effective decisions. Among hospital personnel, HL improves the efficiency of healthcare services by ensuring effective patient communication, patient safety and treatment adherence. This study aims to assess HL levels and associated factors among personnel working in a teaching and research hospital in İzmir.
Method: This cross-sectional and descriptive study was conducted through face-to-face interviews with 207 hospital personnel working at Tepecik Training and Research Hospital. Data were collected using a researcher-designed questionnaire that included sociodemographic information, hand hygiene, mask use, and health-related attitudes and behaviours. In addition, the European Health Literacy Survey Questionnaire Short Form (HLS-EU-Q16) was used.
Results: The mean age of participants was 36.6 years, 44.4% worked as cleaning personnel, 34.8% as cafeteria personnel and 20.8% in other hospital departments. While 58.0% of the personnel had sufficient HL scores, there was no significant difference in HL proficiency according to gender, marital status, number of household members, work unit or presence of chronic diseases. Among those with a secondary school education or lower, 71.6% had an insufficient level of social responsibility (SOY), while this figure was 33.3% for those with a university degree. There was a statistically significant difference between the two groups.
Conclusion: HL is essential for improving individual and community health and preventing chronic and infectious diseases. Regular assessment and training programmes to strengthen HL levels in hospital personnel can make a positive contribution to both individual and public health.

Anahtar Kelimeler

hospital personnel , health literacy , inservice training , educational status

Kaynakça

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