Çalışanların İş Güvencesizliği Algısının İş Performansına Etkisinde Duygusal Tükenmişliğin Aracı Etkisi

Öz

Amaç - Araştırmanın amacı iş güvencesizliği algısının iş performansı üzerindeki etkisinde duygusal tükenmişliğin aracı rolünü “Kaynakları Koruma Teorisi” kapsamında ortaya koymaktır. Yöntem - Araştırmada, nicel araştırma yöntemi kullanılarak, ölçeklerin birbirleriyle ilişkisini test etmek için korelasyon analizi yapılmıştır. Ayrıca, araştırmanın amacı doğrultusunda A. F. Hayes’in (2013) geliştirdiği bootstrap yöntemine dayanan SPSS Process Makro uygulaması kullanılarak, ölçeklerin aracılık etkisi test edilmiştir (Model 4). Bulgular – Araştırmada, Marmara Bölgesindeki farklı sektörlerdeki 408 çalışandan elde edilen veriler doğrultusunda, çalışanların iş güvencesizlik algıları iş performanslarını olumsuz, duygusal tükenmişliklerini olumlu yönde etkilediği saptanmıştır. Ayrıca, çalışanların duygusal tükenmişlikleri iş performanslarını olumsuz olarak etkilediği tespit edilmiştir. Sonuç – Araştırmanın sonucuna göre, iş güvencesizliği algısı ile iş performansı ilişkisinde duygusal tükenmişliğin aracılık etkisi olduğu saptanmıştır. Anahtar Kelimeler: İş Güvencesizliği Algısı, Duygusal Tükenme, İş Performansı.

Anahtar Kelimeler

• iş güvenceslzliği algısı
• iş performansı
• duygusal tükenmişlik

THE MEDIATING EFFECT OF EMOTIONAL EXHAUSTION ON THE IMPACT OF EMPLOYEES' PERCEPTION OF JOB INSECURITY ON JOB PERFORMANCE

Öz

Purpose: This study aims to examine the mediating role of emotional exhaustion in the effect of perceived job insecurity on job performance, drawing on the "Conservation of Resources Theory Method. A quantitative research method was employed in this study, and correlation analysis was conducted to examine the relationships among the scales. Furthermore, in accordance with the study's aim, the mediating effect among the scales was tested using the SPSS Process Macro (Model 4), a bootstrap-based application developed by Hayes (2013) Findings. Based on data collected from 408 employees working across various sectors in the Marmara Region, the study found that employees' perceptions of job insecurity had a negative effect on job performance and a positive effect on emotional exhaustion. Moreover, employees' emotional exhaustion was found to negatively affect their job performance. Conclusion: The results of the study revealed that emotional exhaustion mediates the relationship between perceived job insecurity and job performance. Keywords: Perceived Job Insecurity, Emotional Exhaustion, Job Performance

Anahtar Kelimeler

• perception of job insecurity
• job performance
• emotional exhaustion

Kaynakça

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