A Dual-Dialectical Approach to Presenteeism and Absenteeism Among Kitchen Employees
Öz
Irregularity of working hours in the tourism industry and forcing employees to work more than legal regulations that raises the problem of presenteeism in accommodation establishments. Factors that promote presenteeism and absenteeism in the hospitality businesses differ across workplaces and occupational groups. On the other hand, going to work despite the health problems of kitchen employees threat customer’s health and led to the emergence of new health problems. The aim of the study is determine the factors that force the kitchen workers to presenteeism and absenteeism. Questionnaire techniques were used in the data collection. Data were analyzed by frequency and variance tests. Research findings indicate that positive job satisfaction, work-related factors, organizational culture, work attendance and personal factors have positive and significant effect on presenteeism. Positive personal factors, work related factors and organizational culture have positive and significant effect on job satisfaction. Positive work related factors and organizational culture have also positive effect on work attendance. But the effect of personal factors on work attendance is not statistically significant.
Anahtar Kelimeler
Kaynakça
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Ayrıntılar
Birincil Dil
Türkçe
Konular
Turizm (Diğer)
Bölüm
Araştırma Makalesi
Yazarlar
Kudret Gül
Balıkesir Üniversitesi, Balıkesir, Türkiye
Melike Gül
Balıkesir Üniversitesi, Balıkesir, Türkiye
Yayımlanma Tarihi
26 Aralık 2016
Gönderilme Tarihi
11 Ocak 2017
Kabul Tarihi
13 Aralık 2016
Yayımlandığı Sayı
Yıl 2016 Cilt: 3 Sayı: 2