How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis?

Davut Uysal; İlker Kılıç

How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis?

Öz

This research used an adapted crisis management framework from the relevant literature and applied it to the context of Turkey-based travel agencies during a devastating health crisis, the Covid-19 pandemic. The adapted framework consists of six stages and it has been applied in many fields so far but it has not been tested in any health crisis with global effects in the tourism industry yet. Therefore, this study focused on some Turkey-based travel agencies to evaluate their crisis management performances in a health crisis. An interview schedule was developed based on the adapted framework and then used in the qualitative data collection. Through in-depth interviews with the senior managers of 16 travel agencies., the crisis management performances of the examined travel agencies were examined in detail. It was found with this study that the examined travel agencies failed to manage the Covid-19 crisis appropriately. With this study, various recommendations have been offered about effective management of such tourism crisis in the future.

Anahtar Kelimeler

Kaynakça

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Ayrıntılar

Birincil Dil

İngilizce

Konular

Turizm (Diğer)

Bölüm

Araştırma Makalesi

Yazarlar

Davut Uysal
0000-0001-8241-4407
Türkiye

İlker Kılıç ^*
0000-0003-0617-2260
Türkiye

Yayımlanma Tarihi

22 Aralık 2020

Gönderilme Tarihi

3 Kasım 2020

Kabul Tarihi

29 Kasım 2020

Yayımlandığı Sayı

Yıl 2020 Cilt: 7 Sayı: 2

IZ

https://izlik.org/JA99PW83NM

Kaynak Göster

RIS / Bibtex

APA

Uysal, D., & Kılıç, İ. (2020). How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis? Turizm Akademik Dergisi, 7(2), 339-354. https://izlik.org/JA99PW83NM

AMA

1.Uysal D, Kılıç İ. How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis? Turizm Akademik Dergisi. 2020;7(2):339-354. https://izlik.org/JA99PW83NM

Chicago

Uysal, Davut, ve İlker Kılıç. 2020. “How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis?”. Turizm Akademik Dergisi 7 (2): 339-54. https://izlik.org/JA99PW83NM.

EndNote

Uysal D, Kılıç İ (01 Aralık 2020) How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis? Turizm Akademik Dergisi 7 2 339–354.

IEEE

[1]D. Uysal ve İ. Kılıç, “How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis?”, Turizm Akademik Dergisi, c. 7, sy 2, ss. 339–354, Ara. 2020, [çevrimiçi]. Erişim adresi: https://izlik.org/JA99PW83NM

ISNAD

Uysal, Davut - Kılıç, İlker. “How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis?”. Turizm Akademik Dergisi 7/2 (01 Aralık 2020): 339-354. https://izlik.org/JA99PW83NM.

JAMA

1.Uysal D, Kılıç İ. How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis? Turizm Akademik Dergisi. 2020;7:339–354.

MLA

Uysal, Davut, ve İlker Kılıç. “How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis?”. Turizm Akademik Dergisi, c. 7, sy 2, Aralık 2020, ss. 339-54, https://izlik.org/JA99PW83NM.

Vancouver

1.Davut Uysal, İlker Kılıç. How do Turkey-Based Travel Agencies Manage the Covid-19 Pandemic Crisis? Turizm Akademik Dergisi [Internet]. 01 Aralık 2020;7(2):339-54. Erişim adresi: https://izlik.org/JA99PW83NM