İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma

Fadime Görmez; Mert Gürlek

Araştırma Makalesi

Antecedents and Consequences of Work-Family Conflict: A Study on Women Hotel Employees

Yıl 2022, Cilt: 9 Sayı: 2, 495 - 516, 19.12.2022

Fadime Görmez , Mert Gürlek

Öz

This study aims to reveal the antecedents and consequences of work-family conflict experienced by women hotel employees. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used in the analysis of the research data. The population of the research consists of women employees working in 5-star hotels operating in Antalya. Convenience sampling method was used within the scope of the research. During the data collection process, 511 usable data were obtained. According to the research findings, while workload, role ambiguity, emotive dissonance positively and significantly affect work-family conflict, coworker support does not significantly affect work-family conflict. In addition, supervisor support has a negative and significant effect on work-family conflict. On the other hand, it is determined that work-family conflict has a negative and significant effect on family satisfaction, life satisfaction and job satisfaction, while the effect of work-family conflict on service performance is not significant. In addition, work-family conflict has a positive and significant effect on turnover intention. As a result, this research contributes to the literature by examining in detail the antecedents and consequences of work-family conflict on women working in hotel businesses.

Anahtar Kelimeler

Work-Family Conflict, Women Employees, Hotel Industry.

Kaynakça

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İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma

Yıl 2022, Cilt: 9 Sayı: 2, 495 - 516, 19.12.2022

Fadime Görmez , Mert Gürlek

Öz

Bu çalışma kadın otel çalışanlarının yaşadığı iş-aile çatışmasının öncüllerini ve sonuçlarını ortaya koymayı amaçlamaktadır. Araştırma verilerinin analizinde Kısmi En Küçük Kareler Yapısal Eşitlik Modellemesi/Partial Least Squares Structural Equation Modeling (PLS-SEM) kullanılmıştır. Araştırmanın evrenini Antalya ilinde faaliyet gösteren 5 yıldızlı otel işletmelerinde çalışan kadın çalışanlar oluşturmaktadır. Araştırma kapsamında kolayda örnekleme yöntemi kullanılmıştır. Veri toplama sürecinde 511 kullanılabilir veri elde edilmiştir. Araştırma bulgularına göre iş yükü, rol belirsizliği, duygusal çelişki iş-aile çatışmasını olumlu ve anlamlı olarak etkilerken, çalışma arkadaşları desteği iş-aile çatışmasını anlamlı olarak etkilememektedir. Ayrıca yönetici desteği iş-aile çatışması üzerinde olumsuz ve anlamlı bir etkiye sahiptir. Diğer yandan, iş-aile çatışmasının aile tatmini, yaşam tatmini, iş tatmini üzerinde olumsuz ve anlamlı bir etkiye sahip olduğu tespit edilirken, iş-aile çatışmasının hizmet performansı üzerinde etkisinin anlamlı olmadığı tespit edilmiştir. Ayrıca iş-aile çatışması işten ayrılma niyeti üzerinde olumlu ve anlamlı bir etkiye sahiptir. Sonuç olarak bu araştırma, otel işletmelerinde çalışan kadınlar üzerinde iş-aile çatışmasının öncüllerini ve sonuçlarını detaylı olarak inceleyerek literatüre katkı sağlamaktadır.

Anahtar Kelimeler

İş Aile Çatışması, Kadın Çalışanlar, Otel endüstrisi

Kaynakça

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Zhao, X. R., Qu, H., & Ghiselli, R. (2011). Examining the relationship of work–family conflict to job and life satisfaction: A case of hotel sales managers, International Journal of Hospitality Management, 30(1), 46-54. Zincirkıran, M., Yalçınsoy, A., & Işık M. (2016). Yönetici Desteği İle İş Memnuniyeti Arasındaki İlişkinin İncelenmesi, 2nd International Congress on Economics and Business, 976-983.
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Toplam 128 adet kaynakça vardır.

Ayrıntılar

Birincil Dil	Türkçe
Konular	Turizm (Diğer)
Bölüm	Makaleler
Yazarlar	Fadime Görmez 0000-0002-1125-0086 Mert Gürlek 0000-0002-0024-7746
Yayımlanma Tarihi	19 Aralık 2022
Gönderilme Tarihi	11 Eylül 2022
Kabul Tarihi	26 Kasım 2022
Yayımlandığı Sayı	Yıl 2022 Cilt: 9 Sayı: 2

Kaynak Göster

APA	Görmez, F., & Gürlek, M. (2022). İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma. Turizm Akademik Dergisi, 9(2), 495-516.
AMA	Görmez F, Gürlek M. İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma. Turizm Akademik Dergisi. Aralık 2022;9(2):495-516.
Chicago	Görmez, Fadime, ve Mert Gürlek. “İş-Aile Çatışmasının Öncülleri Ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma”. Turizm Akademik Dergisi 9, sy. 2 (Aralık 2022): 495-516.
EndNote	Görmez F, Gürlek M (01 Aralık 2022) İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma. Turizm Akademik Dergisi 9 2 495–516.
IEEE	F. Görmez ve M. Gürlek, “İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma”, Turizm Akademik Dergisi, c. 9, sy. 2, ss. 495–516, 2022.
ISNAD	Görmez, Fadime - Gürlek, Mert. “İş-Aile Çatışmasının Öncülleri Ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma”. Turizm Akademik Dergisi 9/2 (Aralık 2022), 495-516.
JAMA	Görmez F, Gürlek M. İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma. Turizm Akademik Dergisi. 2022;9:495–516.
MLA	Görmez, Fadime ve Mert Gürlek. “İş-Aile Çatışmasının Öncülleri Ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma”. Turizm Akademik Dergisi, c. 9, sy. 2, 2022, ss. 495-16.
Vancouver	Görmez F, Gürlek M. İş-Aile Çatışmasının Öncülleri ve Sonuçları: Kadın Otel Çalışanları Üzerine Bir Araştırma. Turizm Akademik Dergisi. 2022;9(2):495-516.

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