A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample

Melda Meliha Erbaş; Ozan Esen

doi:10.53601/tourismandrecreation.1567417

EN TR

A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample

Öz

Work-related depression is a state of inactivity, inability to future, uncertainty about what to do in the future, and giving up trying. Depression both harms the individual and poses an economic risk for the workplace. This study is an interdisciplinary study that aims to examine the problems experienced in the tourism sector in terms of mental health. The study aims to evaluate work-related depression symptoms, risk factors, and protective factors in hotel employees. The study was conducted in 5-star hotels in Kusadasi, one of the major tourism centers in Turkiye. Interviews were conducted with 15 volunteers working in different positions in six hotels determined by a purposive sampling method. The data obtained were analyzed by content analysis. Research findings were categorized under two themes: risk factors and protective factors. The findings suggest that factors such as workplace injustice, stress, and negative relationships (with customers, other employees, and family members) can be risk factors for workplace depression in hotel employees, whereas positive personality traits, social relationships, and economic security are protective factors. In addition, positive and negative future career expectations were found to be workplace-related variables.

Anahtar Kelimeler

Hotel employees, Work-related depression, Risk factors, Protective factors

Otel çalışanlarında işe bağlı depresyonun değerlendirilmesi üzerine nitel bir vaka çalışması: Kuşadası örneği

Öz

İşe bağlı depresyon, işyerinde bireylerde görülen hareketsizlik, gelecekte ne yapacağına dair belirsizlik ve denemekten vazgeçme durumudur. Depresyon, hem bireyin kendisine zarar vermekte hem de işyeri açısından ekonomik bir risk oluşturmaktadır. Bu çalışma, turizm sektöründe yaşanan sıkıntıları ruh sağlığı açısından incelemeyi amaçlayan disiplinler arası bir çalışmadır. Araştırmanın amacı; otel çalışanlarında işe bağlı depresyon belirtilerini, risk faktörlerini ve koruyucu faktörleri değerlendirmektir. Araştırma, Kuşadası'nda faaliyet gösteren 5 yıldızlı otellerde gerçekleştirilmiştir. Amaçlı örnekleme yöntemiyle belirlenen, otellerde farklı pozisyonlarda çalışan 15 gönüllü ile bireysel görüşmeler yapılmıştır. Elde edilen veriler içerik analiziyle analiz edilmiştir. Analiz sonucuna göre; risk faktörleri ve koruyucu faktörler olmak üzere iki tema ortaya çıkmıştır. Bulgular; işyerindeki adaletsizlik, stres gibi etmenlerin, müşteriyle, diğer çalışanlarla ve aile üyeleriyle negatif ilişkilerin otel çalışanlarında işyeri depresyonu için birer risk faktörü olabileceğini; öte yandan olumlu kişilik özellikleri, sosyal ilişkiler ve ekonomik güvencenin koruyucu faktörler olduğunu göstermektedir. Ayrıca kariyere yönelik olumlu ve olumsuz gelecek beklentilerinin işyeri depresyonuyla ilişkili değişkenler olduğu görülmüştür.

Anahtar Kelimeler

Otel çalışanları, İşe bağlı depresyon, Risk faktörleri, Koruyucu faktörler

Etik Beyan

Ethical Statement: For the interview method used in this study, permission was obtained from Manisa Celal Bayar University Ethics Committee with the decision numbered 17 in its meeting dated 02.05.2023 and numbered 2023/05. In case of a contrary situation, TO&RE Journal has no responsibility and all responsibility belongs to the author (s) of the study.

Kaynakça

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Ayrıntılar

Birincil Dil

İngilizce

Konular

Turizm (Diğer)

Bölüm

Araştırma Makalesi

Yazarlar

Melda Meliha Erbaş ^*
0000-0001-8640-5356
Türkiye

Ozan Esen
0000-0002-1410-6282
Türkiye

Yayımlanma Tarihi

30 Haziran 2025

Gönderilme Tarihi

15 Ekim 2024

Kabul Tarihi

18 Haziran 2025

Yayımlandığı Sayı

Yıl 2025 Cilt: 7 Sayı: 1

DOI

https://doi.org/10.53601/tourismandrecreation.1567417

IZ

https://izlik.org/JA73SR52CC

APA

Erbaş, M. M., & Esen, O. (2025). A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample. Tourism and Recreation, 7(1), 199-207. https://doi.org/10.53601/tourismandrecreation.1567417

AMA

1.Erbaş MM, Esen O. A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample. TO&RE. 2025;7(1):199-207. doi:10.53601/tourismandrecreation.1567417

Chicago

Erbaş, Melda Meliha, ve Ozan Esen. 2025. “A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample”. Tourism and Recreation 7 (1): 199-207. https://doi.org/10.53601/tourismandrecreation.1567417.

EndNote

Erbaş MM, Esen O (01 Haziran 2025) A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample. Tourism and Recreation 7 1 199–207.

IEEE

[1]M. M. Erbaş ve O. Esen, “A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample”, TO&RE, c. 7, sy 1, ss. 199–207, Haz. 2025, doi: 10.53601/tourismandrecreation.1567417.

ISNAD

Erbaş, Melda Meliha - Esen, Ozan. “A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample”. Tourism and Recreation 7/1 (01 Haziran 2025): 199-207. https://doi.org/10.53601/tourismandrecreation.1567417.

JAMA

1.Erbaş MM, Esen O. A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample. TO&RE. 2025;7:199–207.

MLA

Erbaş, Melda Meliha, ve Ozan Esen. “A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample”. Tourism and Recreation, c. 7, sy 1, Haziran 2025, ss. 199-07, doi:10.53601/tourismandrecreation.1567417.

Vancouver

1.Melda Meliha Erbaş, Ozan Esen. A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample. TO&RE. 01 Haziran 2025;7(1):199-207. doi:10.53601/tourismandrecreation.1567417

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A qualitative case study on the evaluation of work-related depression in hotel workers: Kuşadası sample

Öz

Anahtar Kelimeler

Otel çalışanlarında işe bağlı depresyonun değerlendirilmesi üzerine nitel bir vaka çalışması: Kuşadası örneği

Öz

Anahtar Kelimeler

Etik Beyan

Kaynakça

Ayrıntılar

Birincil Dil

Konular

Bölüm

Yazarlar

Yayımlanma Tarihi

Gönderilme Tarihi

Kabul Tarihi

Yayımlandığı Sayı

DOI

IZ

Kaynak Göster