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Artificial Intelligence and Personalized Viewing Culture: Hyper-Personalization of Art Works on Netflix

Yıl 2021, , 700 - 727, 30.09.2021
https://doi.org/10.37679/trta.959576

Öz

Artificial intelligence technologies started to influence consumer behaviours and create new consumption habits. Therefore, new concepts have emerged in the field of communication.
Hyper-personalisation is one of these new concepts. Hyper-personalisation is a new concept developed based on artificial intelligence towards influencing consumer habits and
tendencies at “one-to-one” contact points. The purpose of this study is to investigate hyperpersonalisation as a new phenomenon of online video streaming websites. The attempts
of hyper-personalisation content on influencing and direction online watching practices are investigated over Netflix example. A literature review is applied in this study and various
theoretical discussions are included. In this study reveals that Hyper-personalisation content is a determinative tool to direct consumer behaviours and watching habits and predicted
individualisation in watching the culture of cinema art.

Kaynakça

  • Abbott, Jeffrey ve Minasian, Phill (2020). "The Modern Retailer Imperative" https://www. tcs.com/content/dam/tcs/pdf/dss/insights/the-modern-retailer-imperative.pdf Erişim tarihi: 21.09.2020.
  • Abisel, N. (2003). Sessiz Sinema. Ankara: De Ki.
  • Accenture (2016). "Consumers Welcome Personalized Offerings but Businesses Are Struggling to Deliver, Finds Accenture Interactive Personalization Research." https://newsroom.accenture.com/news/consumers-welcome-personalized-offerings-but-businesses-are-struggling-to-deliver-finds-accenture-interactive-personalization-research.htm Erişim tarihi: 15.09.2020.
  • Accenture (2016). "Orchestrate, Organize, and Operationalize: Delivering on the Promise of Personalization @ Scale." https://www.accenture.com/_acnmedia/ PDF-34/Accenture-Personalization-Scale-POV.pdf#zoom=50 Erişim tarihi: 19.10.2020.
  • Accenture (2018). "Personalization Pulse Check: Making It Personal." https://www.accenture.com/t20161011T222718__w__/us-en/_acnmedia/PDF-34/Accenture-Pulse Check-Dive-Key-Findings-Personalized-Experiences.pdf Erişim tarihi: 19.09.2020.
  • Alvino, Chris ve Basilico, Justin (2015). "Learning a Personalized Homepage." https://netflixtechblog.com/learning-a-personalized-homepage-aa8ec670359a Erişim tarihi: 27.12.2020.
  • Amatriain, Xavier ve Basilico, Justin (2012). "Netflix Recommendations: Beyond the 5 stars (Part2)." https://netflixtechblog.com/netflix-recommendations-beyond-the-5-stars-part-2-d9b96aa399f5 Erişim tarihi: 15.12.2020.
  • Annas, Chloe (2020). "What Is Hyper-Personalization?" https://www.abtasty.com/blog/ what-is-hyper-personalization/ Erişim tarihi: 19.12.2020.
  • Arora, Shabana (2016). "Recommendation Engines: How Amazon and Netflix Are Winning the Personalization Battle." https://www.martechadvisor.com/articles/ customer-experience-2/recommendation-engines-how-amazon-and-netflix-are-winning-the-personalization-battle/ Erişim tarihi: 14.02.2020.
  • Ascend2 (2018). "Hyper-personalization Strategies Survey Summary Report." http://ascend2.com/wp-content/uploads/2018/12/Ascend2-Hyper-Personalization Strategies-Report-181204.pdf Erişim tarihi: 27.11.2020.
  • Belton, John (2002). "Digital Cinema A False Revolution" Massachusettes Institute of Technology, (100):98-114
  • BBC (2018). "The Moment: How your reaction changes this film’s plot." https://www.bbc. com/news/av/technology-44225476 Erişim tarihi: 07.06.2020.
  • BBC (2020). "Netflix gets 16 million new sign-ups thanks to lockdown." https://www.bbc. com/news/business-52376022 Erişim tarihi: 08.06.2020.
  • Business Week (1998). "Steve Jobs: `There's Sanity Returning'". https://www.bloomberg. com/news/articles/1998-05-25/steve-jobs-theres-sanity-returning Erişim tarihi: 05.02.2021.
  • Capgemini & Essec (2017). "Hyper-personalization vs. Segmentation: Has Big Data made customer segmentation redundant?" https://www.capgemini.com/consulting fr/wp-content/uploads/sites/31/2017/08/hyperpersonnalisation_ vs_segmentation_english_05-01-2017.pdf Erişim tarihi: 19.09.2020.
  • Chandrashekar, A., Amat, F., Basilico, J., & Cebara, T. (2017). "Artwork Personalization at Netflix." https://netflixtechblog.com/artwork-personalization-c589f074ad76 Erişim tarihi: 20.12.2020.
  • Chellappa, Ramnath K. ve Sin, Raymond (2005). "Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma." Information Technology and Management 6(2): 181-202.
  • Dabrowski, Kevin (2020). "Hyper-Personalisation in Retail in 2021." https://www.pgs-soft.com/blog/hyper-personalisation-in-retail-2021/ Erişim tarihi: 11.12.2020.
  • Entefy (2018). "AI-powered hyper-personalization is the future of entertainment." https://www.entefy.com/blog/post/580/ai-powered-hyper-personalization-is-the future-of-entertainment Erişim tarihi: 16.10.2020.
  • Epsilon (2018). "New Epsilon research indicates 80% of consumers are more likely to make a purchase when brands offer personalized experiences." https:// us.epsilon.com/pressroom/new-epsilon-research-indicates-80-of-consumers-are-more-likely-to-make-a-purchase-when-brands-offer-personalized-experiences Erişim tarihi: 08.02.2021.
  • Epsilon (2018). "The power of me: The impact of personalization on marketing performance." https://www.slideshare.net/EpsilonMktg/the-power-of-me-the-impact-of personalization-on-marketing-performance/1 Erişim tarihi: 08.02.2021.
  • Franz, Annette (2020). "How to Hyper-Personalize the Customer Experience." https:// www.getfeedback.com/resources/cx/how-to-hyper-personalize-the-customer-experience/ Erişim tarihi: 08.02.2021.
  • Ho, Shuk Ying (2007). "The Attraction of Internet Personalization to Web Users." Electronic Markets 16(1): 41-50.
  • IBM, & Econsultancy (2015). "4 Out Of 5 Consumers Declare Brands Don’t Know Them As An Individual, According to IBM and Econsultancy Study." https://www-03. ibm.com/press/us/en/pressrelease/46454.wss Erişim tarihi: 26.12.2020.
  • Jain, Geetika, Justin Paul ve Archana Shrivastava (2021). "Hyper-personalization, Co-creation, Digital Clienteling and Transformation." Journal of Business Research Volume 124: 12-23.
  • Jain, Geetika, v.d., (2018). "Hyper-Personalization – Fashion Sustainability Through Digital Clienteling." Research Journal of Textile and Apparel: 320-334.
  • Jha, Manu Siddharth (2019). "Is Artificial Intelligence the next big thing in Hollywood?" https://www.mygreatlearning.com/blog/is-artificial-intelligence-the-next-big-thing in-hollywood/ Erişim tarihi: 26.04.2020.
  • Jarvie, I.C. (1993). "Sosyal Bir Kurum Olarak Sinemaya Gitmek", Çev. Gülseren Güçhan, 25. Kare, (5):22-25
  • Kaiser, Andy (2020). "When and how should I personalize my customer experience?" https://medium.com/ninetailed/when-and-how-should-i-personalize-my-customer-experience-68610d03a219 Erişim tarihi: 04.09.2020.
  • Kapır, Bahadır (2019). "Küreselleşme Sürecinde Dijital Medya Platformlarının Ekonomisi ve İçerik Üretim Süreci:Netflix ve Blutv Örneği." Endüstri 4.0 ve Dijital Medya. Filiz Aydoğan (der.) içinde. İstanbul: Der. 219-242.
  • Kırel, S. (2010). Kültürel Çalışmalar ve Sinema. İstanbul: Kırmızı Kedi.
  • Kumar, Ashok (2008). "From mass customization to mass personalization: a strategic transformation." International Journal of Flexible Manufacturing Systems, s. 533–547.
  • Lebo, Todd (2019). "Hyper-Personalization: What It Is and Why You Need It in Your 2019 Marketing." https://www.convinceandconvert.com/research/hyper personalization/#:~:text=What%20is%20hyper%2Dpersonalization%3F,personalized%20marketing%20a%20step%20further Erişim tarihi: 17.09.2020.
  • Lui, Herbert (2021). "What the Netflix TechBlog Says to 250,000 Pageviews Every Month." https://entrepreneurshandbook.co/what-the-netflix-techblog-says-to250-000-pageviews-every-month-e9af3ab76b5a Erişim tarihi: 15.15.2021.
  • Maayan, Gilad (2020). "Hyper Personalization: Customizing Service With AI." https:// www.computer.org/publications/tech-news/trends/hyper-personalization-customizing-service-with-ai Erişim tarihi: 18.09.2020.
  • Mandeep, Vijay (2019). "How Hyper-Personalized Marketing Can Deliver Better Customer Experiences at Scale." https://medium.com/hackernoon/how-hyper personalised-marketing-can-deliver-better-customer-experiences-at-scale-af94405a6fdf Erişim tarihi: 13.01.2021.
  • Manovich, Lev (1995). "What is the Digital Cinema?" http://manovich.net/index.php/ projects/what-is-digital-cinema Erişim tarihi: 27.12.2020.
  • Manovich, Lev (2014). "HTML'den Borges'e Yeni Medya". Yeni Medyaya Eleştirel Yaklaşımlar. Mukadder Çakır (der.) içinde. İstanbul: Doğu Kitabevi. 157-182.
  • McAlone, Nathan (2016). "Why Netflix thinks its personalized recommendation engine is worth $1 billion per year." https://www.businessinsider.com/netflix-recommendation-engine-worth-1-billion-per-year-2016-6?r=US&IR=T Erişim tarihi: 27.08.2020.
  • Medium (2019). "Hyper-Personalization: The Next Wave of Customer Engagement." https://medium.com/smartkarrot/hyper-personalization-the-next-wave-of-customer-engagement-9e68c7a7c9ad Erişim tarihi: 15.09.2020.
  • Mialki, Stephanie (2019). "Hyper-Personalized Marketing: How to Do It Right with 3 Examples to Prove It." https://instapage.com/blog/hyper-personalization Erişim tarihi: 25.09.2020.
  • Monaco, J. (2002). Bir Film Nasıl Okunur? İstanbul: Oğlak.
  • Montgomery, Alan L. ve Smith, Micheal D. (2009). "Prospects for Personalization on the Internet." Journal of Interactive Marketing 23(2): 130-137.
  • Nelson, Nick (2016). "The Power of a Picture." https://about.netflix.com/en/news/thepower-of-a-picture Erişim tarihi: 02.01.2021.
  • Netflix (2016). "Meson: Workflow Orchestration for Netflix Recommendations." https:// netflixtechblog.com/meson-workflow-orchestration-for-netflix-recommendations-fc932625c1d9 Erişim tarihi: 28.12.2020.
  • Netflix (2016). "Selecting the best artwork for videos through A/B testing." https://netflixtechblog.com/selecting-the-best-artwork-for-videos-through-a-b testingf6155c4595f6 Erişim tarihi: 03.12.2020.
  • Netflix (2018). "The Netflix Media Database." https://netflixtechblog.com/the-netflix-media-database-nmdb-9bf8e6d0944d Erişim tarihi: 28.12.2020.
  • Özuyar, A. (2017). Sessiz Dönem Türk Sinema Tarihi (1895-1922). İstanbul: Yapı Kredi Yayınları.
  • Priyam, Jha (2019). "Why Hyper-Personalization Is The Future Of Marketing (And How To Do It)." https://webengage.com/blog/hyper-personalization-marketing-future/ Erişim tarihi: 16.10.2020.
  • Rosenbaum, Mark S, v.d., (2019). "The Product Is Me: Hyper-Personalized Consumer Goods As Unconventional Luxury". Journal of Business Research.
  • Segal, Eddie (2020). "AI-based Hyper Personalisation for Enhanced Customer Experience." https://developer.ibm.com/recipes/tutorials/aibased-hyper-personalisation for-enhanced-customer-experience/ Erişim tarihi: 08.02.2021.
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  • Statista. (2021). "Number of Netflix paid subscribers worldwide from 1st quarter 2013 to 1st quarter 2021." https://www.statista.com/statistics/250934/quarterly-number-of-netflix-streaming-subscribers-worldwide/#:~:text=Netflix%20had%20207.64%20million%20paid,Netflix's%20total%20global%20 subscriber%20base. Erişim tarihi: 19.06.2021.
  • Subramanyan, Vignesh (2014). "What’s The Hype Around ‘Hyper-Personalization’?" https://www.business2community.com/marketing/whats-hype-around-hyper personalization-01045882#1vy Erişim tarihi: 19.09.2020.
  • Sunikka, Anne ve Bragge, Johanna (2009). "Personalization and Mass-Customization in the Research Literature." 5th World Conference on Mass Customization and Personalization (MCPC) 4-8 Ekim 2009. Helsinki.
  • Three Deep (2018). "Hyper-Personalization: Happier Customers, Happier Marketers." https://www.threedeepmarketing.com/blog/hyper-personalization-happier-customers-happier-marketers Erişim tarihi: 08.02.2021.
  • Trafton, Anne (2014). "In the Blink of an Eye." https://news.mit.edu/2014/in-the-blink-ofan-eye-0116 Erişim tarihi: 04.01.2021.
  • Tyagi, Neelam (2019). "6 Dynamic Challenges in Formulating the Recommendation System." https://www.analyticssteps.com/blogs/6-dynamic-challenges-formulating imperative-recommendation-system Erişim tarihi: 26.12.2020.
  • Wind, Jeery ve Rangaswamy, Arvind (2001). "Customerization: The Next Revolution in Mass Customization." Journal of Interactive Marketing 15(1): 13-32.
  • Zengin, Ferhat (2020). "Akıllı Makine Çağı Sinemasına Giriş: Sinema Sanatında Yapay Zekâ Teknolojilerinin Kullanımı." İletişim Çalışmaları Dergisi 6(2): 151-177.

Yapay Zekâ ve Kişiselleştirilmiş Seyir Kültürü: Netflix Örneği Üzerinden Sanat Eserinin Hiper Kişiselleştirilmesi

Yıl 2021, , 700 - 727, 30.09.2021
https://doi.org/10.37679/trta.959576

Öz

Yapay zekâ teknolojilerinin tüketici davranışlarını etkilemeye ve yeni tüketim alışkanlıkları oluşturmaya başlaması iletişim alanında ortaya yeni kavramların çıkmasına neden olmaktadır.
Hiper kişiselleştirme de bu yeni kavramlardan bir tanesidir. Hiper kişiselleştirme, tüketici alışkanlıklarını ve eğilimini “bire bir” temas noktalarından etkilemeye yönelik olarak yapay zekâ tabanlı gelişen bir kavramdır. Bu çalışmanın amacı, yeni bir olgu olarak karşımıza çıkan hiper kişiselleştirmenin, çevrim içi video akış siteleri üzerinden araştırılmasıdır. Bu bağlamda
hiper kişiselleştirilmiş içeriklerin çevrim içi izleme pratiklerini etkilemeye ve yönlendirmeye dönük girişimleri Netflix örneği üzerinden betimsel analiz yöntemiyle incelenmiştir. Çalışmada
literatür taraması yapılmış ve çeşitli teorik tartışmalara yer verilmiştir. Bu araştırmada hiper kişiselleştirilmiş içeriklerin tüketici davranışlarını ve izleme alışkanlıklarını yönlendirmede başat bir araç olarak kullanıldığını ortaya koymuş, sinema sanatında seyir kültürünün bireyselleşmeye doğru yöneliş gösterdiğini tespit etmiştir.

Kaynakça

  • Abbott, Jeffrey ve Minasian, Phill (2020). "The Modern Retailer Imperative" https://www. tcs.com/content/dam/tcs/pdf/dss/insights/the-modern-retailer-imperative.pdf Erişim tarihi: 21.09.2020.
  • Abisel, N. (2003). Sessiz Sinema. Ankara: De Ki.
  • Accenture (2016). "Consumers Welcome Personalized Offerings but Businesses Are Struggling to Deliver, Finds Accenture Interactive Personalization Research." https://newsroom.accenture.com/news/consumers-welcome-personalized-offerings-but-businesses-are-struggling-to-deliver-finds-accenture-interactive-personalization-research.htm Erişim tarihi: 15.09.2020.
  • Accenture (2016). "Orchestrate, Organize, and Operationalize: Delivering on the Promise of Personalization @ Scale." https://www.accenture.com/_acnmedia/ PDF-34/Accenture-Personalization-Scale-POV.pdf#zoom=50 Erişim tarihi: 19.10.2020.
  • Accenture (2018). "Personalization Pulse Check: Making It Personal." https://www.accenture.com/t20161011T222718__w__/us-en/_acnmedia/PDF-34/Accenture-Pulse Check-Dive-Key-Findings-Personalized-Experiences.pdf Erişim tarihi: 19.09.2020.
  • Alvino, Chris ve Basilico, Justin (2015). "Learning a Personalized Homepage." https://netflixtechblog.com/learning-a-personalized-homepage-aa8ec670359a Erişim tarihi: 27.12.2020.
  • Amatriain, Xavier ve Basilico, Justin (2012). "Netflix Recommendations: Beyond the 5 stars (Part2)." https://netflixtechblog.com/netflix-recommendations-beyond-the-5-stars-part-2-d9b96aa399f5 Erişim tarihi: 15.12.2020.
  • Annas, Chloe (2020). "What Is Hyper-Personalization?" https://www.abtasty.com/blog/ what-is-hyper-personalization/ Erişim tarihi: 19.12.2020.
  • Arora, Shabana (2016). "Recommendation Engines: How Amazon and Netflix Are Winning the Personalization Battle." https://www.martechadvisor.com/articles/ customer-experience-2/recommendation-engines-how-amazon-and-netflix-are-winning-the-personalization-battle/ Erişim tarihi: 14.02.2020.
  • Ascend2 (2018). "Hyper-personalization Strategies Survey Summary Report." http://ascend2.com/wp-content/uploads/2018/12/Ascend2-Hyper-Personalization Strategies-Report-181204.pdf Erişim tarihi: 27.11.2020.
  • Belton, John (2002). "Digital Cinema A False Revolution" Massachusettes Institute of Technology, (100):98-114
  • BBC (2018). "The Moment: How your reaction changes this film’s plot." https://www.bbc. com/news/av/technology-44225476 Erişim tarihi: 07.06.2020.
  • BBC (2020). "Netflix gets 16 million new sign-ups thanks to lockdown." https://www.bbc. com/news/business-52376022 Erişim tarihi: 08.06.2020.
  • Business Week (1998). "Steve Jobs: `There's Sanity Returning'". https://www.bloomberg. com/news/articles/1998-05-25/steve-jobs-theres-sanity-returning Erişim tarihi: 05.02.2021.
  • Capgemini & Essec (2017). "Hyper-personalization vs. Segmentation: Has Big Data made customer segmentation redundant?" https://www.capgemini.com/consulting fr/wp-content/uploads/sites/31/2017/08/hyperpersonnalisation_ vs_segmentation_english_05-01-2017.pdf Erişim tarihi: 19.09.2020.
  • Chandrashekar, A., Amat, F., Basilico, J., & Cebara, T. (2017). "Artwork Personalization at Netflix." https://netflixtechblog.com/artwork-personalization-c589f074ad76 Erişim tarihi: 20.12.2020.
  • Chellappa, Ramnath K. ve Sin, Raymond (2005). "Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma." Information Technology and Management 6(2): 181-202.
  • Dabrowski, Kevin (2020). "Hyper-Personalisation in Retail in 2021." https://www.pgs-soft.com/blog/hyper-personalisation-in-retail-2021/ Erişim tarihi: 11.12.2020.
  • Entefy (2018). "AI-powered hyper-personalization is the future of entertainment." https://www.entefy.com/blog/post/580/ai-powered-hyper-personalization-is-the future-of-entertainment Erişim tarihi: 16.10.2020.
  • Epsilon (2018). "New Epsilon research indicates 80% of consumers are more likely to make a purchase when brands offer personalized experiences." https:// us.epsilon.com/pressroom/new-epsilon-research-indicates-80-of-consumers-are-more-likely-to-make-a-purchase-when-brands-offer-personalized-experiences Erişim tarihi: 08.02.2021.
  • Epsilon (2018). "The power of me: The impact of personalization on marketing performance." https://www.slideshare.net/EpsilonMktg/the-power-of-me-the-impact-of personalization-on-marketing-performance/1 Erişim tarihi: 08.02.2021.
  • Franz, Annette (2020). "How to Hyper-Personalize the Customer Experience." https:// www.getfeedback.com/resources/cx/how-to-hyper-personalize-the-customer-experience/ Erişim tarihi: 08.02.2021.
  • Ho, Shuk Ying (2007). "The Attraction of Internet Personalization to Web Users." Electronic Markets 16(1): 41-50.
  • IBM, & Econsultancy (2015). "4 Out Of 5 Consumers Declare Brands Don’t Know Them As An Individual, According to IBM and Econsultancy Study." https://www-03. ibm.com/press/us/en/pressrelease/46454.wss Erişim tarihi: 26.12.2020.
  • Jain, Geetika, Justin Paul ve Archana Shrivastava (2021). "Hyper-personalization, Co-creation, Digital Clienteling and Transformation." Journal of Business Research Volume 124: 12-23.
  • Jain, Geetika, v.d., (2018). "Hyper-Personalization – Fashion Sustainability Through Digital Clienteling." Research Journal of Textile and Apparel: 320-334.
  • Jha, Manu Siddharth (2019). "Is Artificial Intelligence the next big thing in Hollywood?" https://www.mygreatlearning.com/blog/is-artificial-intelligence-the-next-big-thing in-hollywood/ Erişim tarihi: 26.04.2020.
  • Jarvie, I.C. (1993). "Sosyal Bir Kurum Olarak Sinemaya Gitmek", Çev. Gülseren Güçhan, 25. Kare, (5):22-25
  • Kaiser, Andy (2020). "When and how should I personalize my customer experience?" https://medium.com/ninetailed/when-and-how-should-i-personalize-my-customer-experience-68610d03a219 Erişim tarihi: 04.09.2020.
  • Kapır, Bahadır (2019). "Küreselleşme Sürecinde Dijital Medya Platformlarının Ekonomisi ve İçerik Üretim Süreci:Netflix ve Blutv Örneği." Endüstri 4.0 ve Dijital Medya. Filiz Aydoğan (der.) içinde. İstanbul: Der. 219-242.
  • Kırel, S. (2010). Kültürel Çalışmalar ve Sinema. İstanbul: Kırmızı Kedi.
  • Kumar, Ashok (2008). "From mass customization to mass personalization: a strategic transformation." International Journal of Flexible Manufacturing Systems, s. 533–547.
  • Lebo, Todd (2019). "Hyper-Personalization: What It Is and Why You Need It in Your 2019 Marketing." https://www.convinceandconvert.com/research/hyper personalization/#:~:text=What%20is%20hyper%2Dpersonalization%3F,personalized%20marketing%20a%20step%20further Erişim tarihi: 17.09.2020.
  • Lui, Herbert (2021). "What the Netflix TechBlog Says to 250,000 Pageviews Every Month." https://entrepreneurshandbook.co/what-the-netflix-techblog-says-to250-000-pageviews-every-month-e9af3ab76b5a Erişim tarihi: 15.15.2021.
  • Maayan, Gilad (2020). "Hyper Personalization: Customizing Service With AI." https:// www.computer.org/publications/tech-news/trends/hyper-personalization-customizing-service-with-ai Erişim tarihi: 18.09.2020.
  • Mandeep, Vijay (2019). "How Hyper-Personalized Marketing Can Deliver Better Customer Experiences at Scale." https://medium.com/hackernoon/how-hyper personalised-marketing-can-deliver-better-customer-experiences-at-scale-af94405a6fdf Erişim tarihi: 13.01.2021.
  • Manovich, Lev (1995). "What is the Digital Cinema?" http://manovich.net/index.php/ projects/what-is-digital-cinema Erişim tarihi: 27.12.2020.
  • Manovich, Lev (2014). "HTML'den Borges'e Yeni Medya". Yeni Medyaya Eleştirel Yaklaşımlar. Mukadder Çakır (der.) içinde. İstanbul: Doğu Kitabevi. 157-182.
  • McAlone, Nathan (2016). "Why Netflix thinks its personalized recommendation engine is worth $1 billion per year." https://www.businessinsider.com/netflix-recommendation-engine-worth-1-billion-per-year-2016-6?r=US&IR=T Erişim tarihi: 27.08.2020.
  • Medium (2019). "Hyper-Personalization: The Next Wave of Customer Engagement." https://medium.com/smartkarrot/hyper-personalization-the-next-wave-of-customer-engagement-9e68c7a7c9ad Erişim tarihi: 15.09.2020.
  • Mialki, Stephanie (2019). "Hyper-Personalized Marketing: How to Do It Right with 3 Examples to Prove It." https://instapage.com/blog/hyper-personalization Erişim tarihi: 25.09.2020.
  • Monaco, J. (2002). Bir Film Nasıl Okunur? İstanbul: Oğlak.
  • Montgomery, Alan L. ve Smith, Micheal D. (2009). "Prospects for Personalization on the Internet." Journal of Interactive Marketing 23(2): 130-137.
  • Nelson, Nick (2016). "The Power of a Picture." https://about.netflix.com/en/news/thepower-of-a-picture Erişim tarihi: 02.01.2021.
  • Netflix (2016). "Meson: Workflow Orchestration for Netflix Recommendations." https:// netflixtechblog.com/meson-workflow-orchestration-for-netflix-recommendations-fc932625c1d9 Erişim tarihi: 28.12.2020.
  • Netflix (2016). "Selecting the best artwork for videos through A/B testing." https://netflixtechblog.com/selecting-the-best-artwork-for-videos-through-a-b testingf6155c4595f6 Erişim tarihi: 03.12.2020.
  • Netflix (2018). "The Netflix Media Database." https://netflixtechblog.com/the-netflix-media-database-nmdb-9bf8e6d0944d Erişim tarihi: 28.12.2020.
  • Özuyar, A. (2017). Sessiz Dönem Türk Sinema Tarihi (1895-1922). İstanbul: Yapı Kredi Yayınları.
  • Priyam, Jha (2019). "Why Hyper-Personalization Is The Future Of Marketing (And How To Do It)." https://webengage.com/blog/hyper-personalization-marketing-future/ Erişim tarihi: 16.10.2020.
  • Rosenbaum, Mark S, v.d., (2019). "The Product Is Me: Hyper-Personalized Consumer Goods As Unconventional Luxury". Journal of Business Research.
  • Segal, Eddie (2020). "AI-based Hyper Personalisation for Enhanced Customer Experience." https://developer.ibm.com/recipes/tutorials/aibased-hyper-personalisation for-enhanced-customer-experience/ Erişim tarihi: 08.02.2021.
  • Smith, Wendell R. (1956). "Product Differentiation and Market Segmentation as Alternative Marketing Strategies." Journal of Marketing 21(1): 3-8.
  • Statista (2020). "Leading companies worldwide in 2020, by brand value." https://www. statista.com/statistics/269444/brand-value-of-the-most-valuable-companies-worldwide/ Erişim tarihi: 10.01.2021.
  • Statista. (2021). "Number of Netflix paid subscribers worldwide from 1st quarter 2013 to 1st quarter 2021." https://www.statista.com/statistics/250934/quarterly-number-of-netflix-streaming-subscribers-worldwide/#:~:text=Netflix%20had%20207.64%20million%20paid,Netflix's%20total%20global%20 subscriber%20base. Erişim tarihi: 19.06.2021.
  • Subramanyan, Vignesh (2014). "What’s The Hype Around ‘Hyper-Personalization’?" https://www.business2community.com/marketing/whats-hype-around-hyper personalization-01045882#1vy Erişim tarihi: 19.09.2020.
  • Sunikka, Anne ve Bragge, Johanna (2009). "Personalization and Mass-Customization in the Research Literature." 5th World Conference on Mass Customization and Personalization (MCPC) 4-8 Ekim 2009. Helsinki.
  • Three Deep (2018). "Hyper-Personalization: Happier Customers, Happier Marketers." https://www.threedeepmarketing.com/blog/hyper-personalization-happier-customers-happier-marketers Erişim tarihi: 08.02.2021.
  • Trafton, Anne (2014). "In the Blink of an Eye." https://news.mit.edu/2014/in-the-blink-ofan-eye-0116 Erişim tarihi: 04.01.2021.
  • Tyagi, Neelam (2019). "6 Dynamic Challenges in Formulating the Recommendation System." https://www.analyticssteps.com/blogs/6-dynamic-challenges-formulating imperative-recommendation-system Erişim tarihi: 26.12.2020.
  • Wind, Jeery ve Rangaswamy, Arvind (2001). "Customerization: The Next Revolution in Mass Customization." Journal of Interactive Marketing 15(1): 13-32.
  • Zengin, Ferhat (2020). "Akıllı Makine Çağı Sinemasına Giriş: Sinema Sanatında Yapay Zekâ Teknolojilerinin Kullanımı." İletişim Çalışmaları Dergisi 6(2): 151-177.
Toplam 61 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İletişim ve Medya Çalışmaları
Bölüm Makaleler
Yazarlar

Ferhat Zengin 0000-0002-6785-3257

Yayımlanma Tarihi 30 Eylül 2021
Gönderilme Tarihi 29 Haziran 2021
Kabul Tarihi 13 Eylül 2021
Yayımlandığı Sayı Yıl 2021

Kaynak Göster

APA Zengin, F. (2021). Yapay Zekâ ve Kişiselleştirilmiş Seyir Kültürü: Netflix Örneği Üzerinden Sanat Eserinin Hiper Kişiselleştirilmesi. TRT Akademi, 6(13), 700-727. https://doi.org/10.37679/trta.959576