Araştırma Makalesi
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A Comparison of the Content of Public and Private Hospitals’ Mission Statements

Yıl 2011, Cilt: 22 Sayı: 1, 49 - 62, 15.04.2011

Öz

The purpose of this research is to compare the content of mission statements in both public and private hospital sectors. Content analysis was used to compare the mission statements of each sector. Three measures of “content” were employed: (1) identification of specific stakeholder groups; (2) inclusion of specific components; (3) achievement of four mission objectives. The results of this study indicate no significant differences in content between the mission statements of public hospitals and private hospitals. The results also showed that the hospitals’ mission statements fall short of meeting the content criteria suggested in the literature. 

Kaynakça

  • Bart, C.K. (1997). “Sex, Lies, and Mission Statements”, Business Horizons, November-December, ss.9-18.
  • Bart, C.K., Bontis, N. ve Taggar, S. (2001). “A Model of The Impact of Mission Statements on Firm Performance”, Management Decision, 39(1), 19-35.
  • Bart, C.K. ve Tabone, J.C. (1998). “Mission Statement Rationales and Organizational Alignment in the Not-for-Profit Health Care Sector”, Health Care Management Review, 23(4), 54-69.
  • Bart, C.K. ve Tabone, J.C. (1999). “Mission Statement Content and Hospital Performance in the Canadian Not-For-Profit Health Care Sector”, Health Care Management Review, 24(3), 18-29.
  • Bart, C.K. ve Tabone, J.C. (2000). “Mission Statements in Canadian Not-For-Profit Hospitals: Does Process Matter?”, Health Care Management Review, 25(2), 45-63.
  • Bartkus, B.A.R., Glassman, M. ve Mcaeffee, R.B. (2004). “A Comparison of the Quality of European, Japanese and U.S. Mission Statement: A Content Analysis”, European Management Journal, 22(4), 393-401.
  • Bekaroğlu, B. ve Gemlik, N. (2005). “İstanbul’daki Hastanelerin Web Siteleri Yoluyla Misyon İletişimi Gerçekleştirme Düzeylerini Ölçmeye Yönelik Bir Araştırma”, http://www.sabem. saglik.gov.tr/ kaynaklar/864hastane websitesiiletisim.pdf (Erişim: 04.09.2009).
  • Bolon, D.S. (2005). “Comparing Mission Statement Content in For-Profit and Not For-Profit Hospitals: Does Mission Really Matter?”, Hospital Topics, 83(4), 2-9.
  • Desmidt, S., Prinzie, A. ve Heene, A. (2009). “Developing An effective Mission Statement For A Health Care Organization: A Step Towards An Evidence-Based Practice”, Working Paper, Universiteit Gent, Faculteit Economie En Bedrijfskunde, Belgium.
  • Forehand, A. (2000). “Mission and Organizational Performance in the Healthcare Industry”, Journal of Healthcare Management, 45(4), 267-277.
  • Forbes, D.J. ve Seena, S. (2006). “The Value of A Mission Statement in An Association of Not-For-Profit Hospitals”, International Journal of Health Care Quality Assurance, 19(5), 409-419.
  • Friedman, E. (1997). “Imitating the Enemy”, Healthcare Forum Journal, 40(4), 9-12.
  • Gibson, K.C., Newton, D.J. ve Cochran, D.S. (1990). “An Empirical Investigation of The Nature of Hospital Mission Statements”, Health Care Management Review, 15(3), 35-45.
  • Griffith, J.R. (1988). “The Mission of the Well-Managed Community Hospital”, Michigan Hospitals, 24(7), 43-46.
  • Ireland, R.D. ve Hitt, M.A. (1992). “Mission Statements: Importance, Challenge, and Recommendations for Development”, Business Horizons, May-June, ss.34-42.
  • Leuhesser, L. ve Kohli, C. (1997). “Corporate Identity: The role of Mission Statements”, Business Horizons, 40(3), 59-67.
  • Mutlu, E.C., Gürol, Y., Aydınlık, A.U. ve diğerleri (2007). “500 Büyük İşletmenin Web Sitelerinde Yer Alan Sosyal Sorumluluk İfadelerinin İçerik Analizi ile İncelenmesi”, XV. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, ss.493-499.
  • Swayne, L.E., Duncan W.J. ve Ginter, P.M. (2006). Strategic Management of Health Care Organizations (5.bs.), Cornwall: Blackwell Publishing.
  • Vandijck, D., Desmidt, S. ve Buelens, M. (2007). “Relevance of Mission Statements in Flemish Not-For-Profit Health Care Organizations”, Journal of Nursing Management, 15, 131-141.
  • Weber, R.P. (1990). Basic Content Analysis, Newbury Park, CA: Sage.
  • Williams, J., Smythe, W., Hadjistavropoulos, T., Malloy, D.C. ve Martin, R. (2005). “A Study of Thematic Content in Hospital Mission Statements: A Question of Values”, Health Care Management Review, 30(4), 304-314.
  • Woolhandler, S., ve Himmelstein, D.U. (1999). “When Money is the Mission: The High Costs of Investor-Owned Care”, The New England Journal of Medicine, 341(6), 444-446.

KAMU VE ÖZEL HASTANE MİSYON İFADELERİNİN İÇERİKLERİ BAKIMINDAN KARŞILAŞTIRILMASI

Yıl 2011, Cilt: 22 Sayı: 1, 49 - 62, 15.04.2011

Öz

Bu araştırmanın amacı, kamu ve özel hastane misyon ifadesi içeriklerinin karşılaştırılmasıdır. Her bir sektöre ait misyon ifadelerinin karşılaştırılmasında içerik analizi kullanılmıştır. Misyon ifadelerinin içerikleri üç kriter kullanılarak değerlendirilmiştir: (1) belirli paydaş gruplarının tanımlanması; (2) belirli bileşenlerin kapsanması; (3) dört misyon amacın başarılması. Bu araştırmanın sonuçları, kamu ve özel hastanelerin misyon ifadesi içerikleri arasında önemli bir farklılık olmadığını göstermektedir. Sonuçlar aynı zamanda hastane misyon ifadelerinin, literatürde önerilen içerik kriterlerini karşılamada yetersiz olduğunu ortaya koymaktadır. 

Kaynakça

  • Bart, C.K. (1997). “Sex, Lies, and Mission Statements”, Business Horizons, November-December, ss.9-18.
  • Bart, C.K., Bontis, N. ve Taggar, S. (2001). “A Model of The Impact of Mission Statements on Firm Performance”, Management Decision, 39(1), 19-35.
  • Bart, C.K. ve Tabone, J.C. (1998). “Mission Statement Rationales and Organizational Alignment in the Not-for-Profit Health Care Sector”, Health Care Management Review, 23(4), 54-69.
  • Bart, C.K. ve Tabone, J.C. (1999). “Mission Statement Content and Hospital Performance in the Canadian Not-For-Profit Health Care Sector”, Health Care Management Review, 24(3), 18-29.
  • Bart, C.K. ve Tabone, J.C. (2000). “Mission Statements in Canadian Not-For-Profit Hospitals: Does Process Matter?”, Health Care Management Review, 25(2), 45-63.
  • Bartkus, B.A.R., Glassman, M. ve Mcaeffee, R.B. (2004). “A Comparison of the Quality of European, Japanese and U.S. Mission Statement: A Content Analysis”, European Management Journal, 22(4), 393-401.
  • Bekaroğlu, B. ve Gemlik, N. (2005). “İstanbul’daki Hastanelerin Web Siteleri Yoluyla Misyon İletişimi Gerçekleştirme Düzeylerini Ölçmeye Yönelik Bir Araştırma”, http://www.sabem. saglik.gov.tr/ kaynaklar/864hastane websitesiiletisim.pdf (Erişim: 04.09.2009).
  • Bolon, D.S. (2005). “Comparing Mission Statement Content in For-Profit and Not For-Profit Hospitals: Does Mission Really Matter?”, Hospital Topics, 83(4), 2-9.
  • Desmidt, S., Prinzie, A. ve Heene, A. (2009). “Developing An effective Mission Statement For A Health Care Organization: A Step Towards An Evidence-Based Practice”, Working Paper, Universiteit Gent, Faculteit Economie En Bedrijfskunde, Belgium.
  • Forehand, A. (2000). “Mission and Organizational Performance in the Healthcare Industry”, Journal of Healthcare Management, 45(4), 267-277.
  • Forbes, D.J. ve Seena, S. (2006). “The Value of A Mission Statement in An Association of Not-For-Profit Hospitals”, International Journal of Health Care Quality Assurance, 19(5), 409-419.
  • Friedman, E. (1997). “Imitating the Enemy”, Healthcare Forum Journal, 40(4), 9-12.
  • Gibson, K.C., Newton, D.J. ve Cochran, D.S. (1990). “An Empirical Investigation of The Nature of Hospital Mission Statements”, Health Care Management Review, 15(3), 35-45.
  • Griffith, J.R. (1988). “The Mission of the Well-Managed Community Hospital”, Michigan Hospitals, 24(7), 43-46.
  • Ireland, R.D. ve Hitt, M.A. (1992). “Mission Statements: Importance, Challenge, and Recommendations for Development”, Business Horizons, May-June, ss.34-42.
  • Leuhesser, L. ve Kohli, C. (1997). “Corporate Identity: The role of Mission Statements”, Business Horizons, 40(3), 59-67.
  • Mutlu, E.C., Gürol, Y., Aydınlık, A.U. ve diğerleri (2007). “500 Büyük İşletmenin Web Sitelerinde Yer Alan Sosyal Sorumluluk İfadelerinin İçerik Analizi ile İncelenmesi”, XV. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, ss.493-499.
  • Swayne, L.E., Duncan W.J. ve Ginter, P.M. (2006). Strategic Management of Health Care Organizations (5.bs.), Cornwall: Blackwell Publishing.
  • Vandijck, D., Desmidt, S. ve Buelens, M. (2007). “Relevance of Mission Statements in Flemish Not-For-Profit Health Care Organizations”, Journal of Nursing Management, 15, 131-141.
  • Weber, R.P. (1990). Basic Content Analysis, Newbury Park, CA: Sage.
  • Williams, J., Smythe, W., Hadjistavropoulos, T., Malloy, D.C. ve Martin, R. (2005). “A Study of Thematic Content in Hospital Mission Statements: A Question of Values”, Health Care Management Review, 30(4), 304-314.
  • Woolhandler, S., ve Himmelstein, D.U. (1999). “When Money is the Mission: The High Costs of Investor-Owned Care”, The New England Journal of Medicine, 341(6), 444-446.
Toplam 22 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Sosyoloji (Diğer)
Bölüm Makaleler
Yazarlar

Özgür Uğurluoğlu Bu kişi benim

Yayımlanma Tarihi 15 Nisan 2011
Gönderilme Tarihi 15 Şubat 2011
Yayımlandığı Sayı Yıl 2011 Cilt: 22 Sayı: 1

Kaynak Göster

APA Uğurluoğlu, Ö. (2011). KAMU VE ÖZEL HASTANE MİSYON İFADELERİNİN İÇERİKLERİ BAKIMINDAN KARŞILAŞTIRILMASI. Toplum Ve Sosyal Hizmet, 22(1), 49-62.