BASIC ELEMENTS OF QUALITY IN CARE SERVICES FOR OLDER ADULTS: HIGH STANDARDS FOR THE WELFARE OF OLDER ADULTS

Öz

Today, the issue of substance addiction is considered among the most important social problems of all developed and developing countries. Efforts to prevent this problem, which have complex and versatile extensions, remain inadequate and the treatment and rehabilitation of drug addicted individuals is quite difficult and overcosting. Nevertheless, uniform and definite treatment-rehabilitation practices are not mentioned for drug addicted individuals. In some developed countries it appears that different treatment and rehabilitation options exist in the treatment of drug addicts, different protection policies are established and their original applications are put into effect. The Netherlands stands out as one of the countries that carry out the implementation in this direction.In this study, by giving information about Tactus Treatment and Rehabilitation Center’s works (Verslavingszorg Klinische Service), which provides services in an institutional structure in drug addiction treatment and rehabilitation applications in the Netherlands, It is suggested that the applications of Tactus Treatment and Rehabilitation Center can be taken as an example in substance addiction treatment and rehabilitation applications in our country.

Anahtar Kelimeler

• Formal older adults care services
• Quality in care services
• Elements of service quality
• Older people
• Gerontological social work

YAŞLILARA YÖNELİK BAKIM HİZMETLERİNDE KALİTENİN TEMEL UNSURLARI: YAŞLILARIN REFAHI İÇİN YÜKSEK STANDARTLAR

Öz

Günümüzde, dünya genelinde nüfusun yaşlanmasıyla birlikte, yaşlı yetişkinlerin bakımı giderek daha önemli hale gelmektedir. Yaşlı insanların yaşam kalitesini artırmak ve refahlarını sağlamak için yüksek standartlarda bakım hizmetleri gerekmektedir. Kaliteli bakım hizmetleri, yaşlıların bağımsızlıklarını sürdürmelerine, saygınlıklarını korumalarına ve kendilerini değerli hissetmelerine yardımcı olabilmelidir. Bu bakımdan, yaşlı bakımında kalitenin önemi sadece yaşlıların fiziksel ihtiyaçlarının karşılanmasıyla sınırlı değildir; aynı zamanda duygusal, sosyal ve manevi refahlarını da içerir. Bu bağlamda, yaşlı bakımında kalite kavramı, hizmetlerin etkili, güvenli ve bireyselleştirilmiş bir şekilde sunulması ile ilgilidir ve yaşlı bakımında kalite kavramı, hizmetlerin etkinliği, güvenilirliği, erişilebilirliği ve kişiselleştirilmesi gibi çeşitli unsurları içermektedir.

Anahtar Kelimeler

• Formal yaşlı bakım hizmetleri
• Bakım hizmetlerinde kalite
• Hizmet kalitesi unsurları
• Yaşlı refahı
• Gerontolojik sosyal hizmet

Kaynakça

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