Araştırma Makalesi
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Reklam İlgilenimi, Reklama Yönelik Tutum ve Satın Alma Niyeti Arasındaki Etkilerin Analizi: Marka Tutumunun Aracılık Rolü

Yıl 2022, Sayı: 40, 173 - 195, 30.06.2022
https://doi.org/10.17829/turcom.1051482

Öz

Reklam, izleyicileri bilgilendirmek, ikna etmek, markanın hatırlanmasına yardımcı olmak ve markaya değer katmak gibi amaçları yerine getirmektedir. Bu doğrultuda etkili bir reklam içeriği işletmeler açısından önemli olmaktadır. İzleyici ilgilenimleri, tutumları ve davranışları pazarlama uzmanlarına reklamın etkinliği hakkında bilgiler sunmaktadır. Bu araştırmada, reklam ilgilenimi, reklama yönelik tutum, marka tutumu ve satın alma niyeti arasındaki etkiler incelenmektedir. Ayrıca reklama yönelik tutum ile satın alma niyeti arasındaki ilişkide marka tutumunun aracılık rolü ortaya çıkarılmaya çalışılmaktadır. Bu bağlamda, 400 katılımcıya Apple markasının Apple Watch Seri 6 akıllı saat ürününe ilişkin reklam izletilmiştir. Ardından katılımcılarının anket formunda yer alan soruları cevaplamaları sağlanmıştır. Araştırma verilerinin analizinde, açıklayıcı faktör analizine ek olarak yapısal eşitlik modellemesi çerçevesinde doğrulayıcı faktör analizi ve yol analizinden yararlanılmıştır. Gerçekleştirilen analizler sonucunda doğrudan etkiler kapsamında, reklama yönelik tutumun ve marka tutumunun satın alma niyetini etkilediği tespit edilmiştir. Reklam ilgileniminin ise reklama yönelik tutum üzerinde etkiye sahip olduğu belirlenmiştir. Ayrıca, reklama yönelik tutumun marka tutumu üzerinde etkili olduğu saptanmıştır. Bunlara ek olarak, bootstrap (yeniden örnekleme) yöntemi aracılığıyla, marka tutumunun, reklama yönelik tutum ile satın alma niyeti arasındaki ilişkide kısmi aracılık etkisine sahip olduğu belirlenmiştir. Araştırmadan elde edilen sonuçların literatüre ve uygulamaya yönelik yararlı bilgiler sunacağı düşünülmektedir.

Teşekkür

Bu çalışma Melih Yıldız’ın Zonguldak Bülent Ecevit Üniversitesi Sosyal Bilimler Enstitüsü’nde hazırlanan “Reklam İlgilenimi, Reklama Yönelik Tutum ve Satın Alma Niyeti Arasındaki İlişkilerin Analizi: Markaya Yönelik Tutumun Aracılık Etkisi” isimli yüksek lisans tez çalışmasından üretilmiştir. Buna ek olarak, çalışma özet bildiri olarak 10-11 Aralık 2021 tarihlerinde düzenlenen 7. Uluslararası Sosyal Bilimler Kongresi’nde sunulmuş ve kongrenin özet metin bildiriler kitabında basılmıştır.

Kaynakça

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  • Ajzen, I. (2001). Nature and operation of attitude. Annual Review of Psychology, 52(1), 27-58.
  • Akbari, M. (2015). Different impacts of advertising appeals on advertising attitude for high and low involvement products. Global Business Review, 16(3), 478-493.
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  • Arora, N., Prashar, S., Parsad, C. & Tata, S. V. (2019). Influence of celebrity factors, consumer attitude and involvement on shoppers’ purchase intention using hierarchical regression. Indian Institute of Management Calcutta, 46(3), 179-195.
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  • Beckwith, N. E., Kassarjian, H. H. & Lehmann, D. R. (1978). Halo effects in marketing research: Review and prognosis. K. Hunt (Ed.), NA – Advances in consumer research Volume 05 içinde (ss. 465-467). Ann Arbor, MI: Association for Consumer Research.
  • Brown, T. A. (2006). Confirmatory factor analysis for applied research. New York, NY: The Guilford Press.
  • Campbell, D. T. & Fiske, D. W. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin, 56(2), 81-105.
  • Collier, J. E. (2020). Applied structural equation modeling using AMOS. New York, NY: Routledge.
  • Çokluk, Ö., Şekercioğlu, G. & Büyüköztürk, Ş. (2016). Sosyal bilimler için çok değişkenli istatistik SPSS ve LISREL uygulamaları. Ankara: Pegem Akademi.
  • Darmawan, D., Mardikaningsih, R. & Hariani, M. (2019). The effects of endorser credibility, attitude toward to ads, and brand attitude on purchase intention. RELASI Jurnal Ekonomi, 15(2), 263-276.
  • Dharmasaputro, R. & Achyar, A. (2021). The influence of nostalgic advertising on viral intention and purchase intention. Advances in Economics, Business and Management Research, 187, 529-533.
  • Doğan, S. & Erdoğan, B. Z. (2020). Özdeşleşmenin reklama karşı tutum ve satın alma niyeti üzerindeki etkisinde ünlü-ürün uyumunun ılımlaştırıcı rolü. Eskişehir Osmangazi Üniversitesi İİBF Dergis, 15(2), 603-624.
  • Edell, J. A. & Burke, M. C. (1987). The power of feelings in understanding advertising effects. Journal of Consumer Research, 14(3), 421-433.
  • Eisend, M. (2013). The moderating influence of involvement on two-sided advertising effects. Psychology & Marketing, 30(7), 566-575.
  • Emarketer (2021). Why US wearable owners use wearable devices, by gender, Oct 2021. 14.06.2022 tarihinde https://www.emarketer.com/chart/253630/why-us-wearable-owners-use-wearable-devices-by-gender- oct-2021-of-respondents-each-group adresinden edinilmiştir.
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  • Gresham, L. G. & Shimp, T. A. (1985). Attitude toward the advertisement and brand attitudes: A classical conditioning perspective. Journal of Advertising, 14(1), 10-49.
  • Hair, J. F., Black, W. C., Babin, B. J. & Anderson, R. E. (2019). Multivariate data alaysis. Hampshire: Cengane Learning.
  • Hasanah, R. & Wahid, N. A. (2018). The mediating role of consumer’s attitude toward advertising on the relationship between advertisement content credibility and attitude toward brand: The case of beauty soap in Indonesia. International Journal of Multicultural and Multireligious Understanding, 6(3), 12-21.
  • Homer, P. M. (1990). The mediating role of attitude toward the ad: Some additional evidence. Journal of Marketing Research, 27(1), 78-86.
  • Huang, C. Y., Chou, C. J. & Lin, P. C. (2010). Involvement theory in constructing bloggers’ intention to purchase travel products. Tourism Management, 31(4), 513-526.
  • Huang, J., Su, S., Zhou, L. & Liu, X. (2013). Attitude toward the viral ad: Expanding traditional advertising models to interactive advertising. Journal of Interactive Marketing, 27(1), 36-46.
  • Kang, H. & Jung, E. H. (2021). The smart wearables-privacy paradox: A cluster analysis of smartwatch users. Behaviour & Information Technology, 40(16), 1755-1768.
  • Karagöz, Y. (2019). SPSS ve AMOS uygulamalı nitel-nicel karma bilimsel araştırma yöntemleri ve yayın etiği. Ankara: Nobel Yayıncılık.
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Analysis of the Influences between Advertising Involvement, Attitude towards Advertising and Purchase Intention: Mediating Role of Brand Attitude

Yıl 2022, Sayı: 40, 173 - 195, 30.06.2022
https://doi.org/10.17829/turcom.1051482

Öz

Advertisement realizes the purposes of informing and persuading the audience, reminding the brand, and adding value to the brand. In this direction, an effective advertisement content is important for businesses. Audiences’ involvements, attitudes, and behaviors provide marketing professionals with information about the effectiveness of advertising. In this research, the influences between advertising involvement, attitude towards advertising, brand attitude and purchase intention are examined. In addition, it is tried to reveal the mediating role of brand attitude in the relationship between attitude towards advertising and purchase intention. In this context, an advertisement for the Apple Watch Series 6 smartwatch product was shown to 400 participants. Then, the participants were provided to answer the questions in the questionnaire form. In the analysis of the research data, in addition to the exploratory factor analysis, confirmatory factor analysis and path analysis were used within the framework of structural equation modeling. As a result of the analyzes carried out, within the scope of direct effects, it has been determined that the attitude towards advertising and the brand attitude affect the purchase intention. Advertising involvement was found to influence the attitude towards advertising. In addition, it has been confirmed that the attitude towards advertising influences the brand attitude. Moreover, through the bootstrap method, it has been specified that brand attitude has a partial mediating effect on the relationship between attitude towards advertising and purchase intention. It is thought that the results obtained from the research will provide useful information for the literature and practice.

Kaynakça

  • Ajzen, I. & Fishbein, M. (2000). Attitudes and the attitude-behavior relation: Reasoned and automatic processes. European Review of Social Psychology, 11(1), 1-33.
  • Ajzen, I. (2001). Nature and operation of attitude. Annual Review of Psychology, 52(1), 27-58.
  • Akbari, M. (2015). Different impacts of advertising appeals on advertising attitude for high and low involvement products. Global Business Review, 16(3), 478-493.
  • Andrews, J. C., Durvasula, S. & Akhter, S. H. (1990). A framework for conceptualizing and measuring the involvement construct in advertising research. Journal of Advertising, 19(4), 27-40.
  • Argyriou, E. & Melewar, T. C. (2011). Consumer attitudes revisited: A review of attitude theory in marketing research. International Journal of Management Reviews, 13(4), 431-451.
  • Arora, N., Prashar, S., Parsad, C. & Tata, S. V. (2019). Influence of celebrity factors, consumer attitude and involvement on shoppers’ purchase intention using hierarchical regression. Indian Institute of Management Calcutta, 46(3), 179-195.
  • Bagozzi, R. P. (1993). Assessing construct validity in personality research: Applications to measures of self- esteem. Journal of Research in Personality, 27(1), 49-87.
  • Baker, W. E. & Lutz, R. J. (2000). An empirical test of an updated relevance-accessibility model of advertising effectiveness. Journal of Advertising, 29(1), 1-14.
  • Barry, T. E. (1987). The development of the hierarchy of effects: An historical perspective. Current Issues and Research in Advertising, 10(1-2), 251-295.
  • Barry, T. E. & Howard, D. J. (1990). A review and critique of the hierarchy of effects in advertising. International Journal of Advertising, 9(2), 121-135.
  • Beckwith, N. E., Kassarjian, H. H. & Lehmann, D. R. (1978). Halo effects in marketing research: Review and prognosis. K. Hunt (Ed.), NA – Advances in consumer research Volume 05 içinde (ss. 465-467). Ann Arbor, MI: Association for Consumer Research.
  • Brown, T. A. (2006). Confirmatory factor analysis for applied research. New York, NY: The Guilford Press.
  • Campbell, D. T. & Fiske, D. W. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological Bulletin, 56(2), 81-105.
  • Collier, J. E. (2020). Applied structural equation modeling using AMOS. New York, NY: Routledge.
  • Çokluk, Ö., Şekercioğlu, G. & Büyüköztürk, Ş. (2016). Sosyal bilimler için çok değişkenli istatistik SPSS ve LISREL uygulamaları. Ankara: Pegem Akademi.
  • Darmawan, D., Mardikaningsih, R. & Hariani, M. (2019). The effects of endorser credibility, attitude toward to ads, and brand attitude on purchase intention. RELASI Jurnal Ekonomi, 15(2), 263-276.
  • Dharmasaputro, R. & Achyar, A. (2021). The influence of nostalgic advertising on viral intention and purchase intention. Advances in Economics, Business and Management Research, 187, 529-533.
  • Doğan, S. & Erdoğan, B. Z. (2020). Özdeşleşmenin reklama karşı tutum ve satın alma niyeti üzerindeki etkisinde ünlü-ürün uyumunun ılımlaştırıcı rolü. Eskişehir Osmangazi Üniversitesi İİBF Dergis, 15(2), 603-624.
  • Edell, J. A. & Burke, M. C. (1987). The power of feelings in understanding advertising effects. Journal of Consumer Research, 14(3), 421-433.
  • Eisend, M. (2013). The moderating influence of involvement on two-sided advertising effects. Psychology & Marketing, 30(7), 566-575.
  • Emarketer (2021). Why US wearable owners use wearable devices, by gender, Oct 2021. 14.06.2022 tarihinde https://www.emarketer.com/chart/253630/why-us-wearable-owners-use-wearable-devices-by-gender- oct-2021-of-respondents-each-group adresinden edinilmiştir.
  • Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing, 18(1), 39-50.
  • Fuchs, C. & Diamantopoulos, A. (2010). Evaluating the effectiveness of brand‐positioning strategies from a consumer perspective. European Journal of Marketing, 44(11/12), 1763-1786.
  • Gresham, L. G. & Shimp, T. A. (1985). Attitude toward the advertisement and brand attitudes: A classical conditioning perspective. Journal of Advertising, 14(1), 10-49.
  • Hair, J. F., Black, W. C., Babin, B. J. & Anderson, R. E. (2019). Multivariate data alaysis. Hampshire: Cengane Learning.
  • Hasanah, R. & Wahid, N. A. (2018). The mediating role of consumer’s attitude toward advertising on the relationship between advertisement content credibility and attitude toward brand: The case of beauty soap in Indonesia. International Journal of Multicultural and Multireligious Understanding, 6(3), 12-21.
  • Homer, P. M. (1990). The mediating role of attitude toward the ad: Some additional evidence. Journal of Marketing Research, 27(1), 78-86.
  • Huang, C. Y., Chou, C. J. & Lin, P. C. (2010). Involvement theory in constructing bloggers’ intention to purchase travel products. Tourism Management, 31(4), 513-526.
  • Huang, J., Su, S., Zhou, L. & Liu, X. (2013). Attitude toward the viral ad: Expanding traditional advertising models to interactive advertising. Journal of Interactive Marketing, 27(1), 36-46.
  • Kang, H. & Jung, E. H. (2021). The smart wearables-privacy paradox: A cluster analysis of smartwatch users. Behaviour & Information Technology, 40(16), 1755-1768.
  • Karagöz, Y. (2019). SPSS ve AMOS uygulamalı nitel-nicel karma bilimsel araştırma yöntemleri ve yayın etiği. Ankara: Nobel Yayıncılık.
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  • Leung, X. Y., Bai, B. & Stahura, K. A. (2015). The marketing effectiveness of social media in the hotel industry: A comparison of Facebook and Twitter. Journal of Hospitality & Tourism Research, 39(2), 147-169.
  • MacKenzie, S. B. & Lutz, R. J. (1989). An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context. Journal of Marketing, 53(2), 48-65.
  • MacKenzie, S. B. & Spreng, R. A. (1992). How does motivation moderate the impact of central and peripheral processing on brand attitudes and intentions?. Journal of Consumer Research, 18(4), 519-529.
  • MacKenzie, S. B., Lutz, R. J. & Belch, G. E. (1986). The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations. Journal of Marketing Research, 23(2), 130-143.
  • Maknunah, L. & Rachmat, B. (2020). The effect of brand image, brand trust, economic benefits, and brand attitude toward purchase intention on iPhone in East Java. International Journal of Multicultural and Multireligious Understanding, 7(2), 308-320.
  • Martín-Consuegra, D., Faraoni, M., Díaz, E. & Ranfagni, S. (2018). Exploring relationships among brand credibility, purchase intention and social media for fashion brands: A conditional mediation model. Journal of Global Fashion Marketing, 9(3), 237-251.
  • Mehta, A. (2000). Advertising attitudes and advertising effectives. Journal of Advertising Research, 40(3), 67-72. Meydan, C. H. & Şeşen, H. (2011). Yapısal eşitlik modellemesi: AMOS uygulamaları. Ankara: Detay Yayıncılık.
  • Mitchell, A. A. (1981). The dimensions of advertising involvement. Association for Consumer Research, 8, 25-30.
  • Mittal, B. (1990). The relative roles of brand beliefs and attitude toward the ad as mediators of brand attitude: A second look. Journal of Marketing Research, 27(2), 209-219.
  • Mittal, B. & Lee, M. S. (1989). A causal model of consumer involvement. Journal of Economic Psychology, 10(3), 363-389.
  • Mordor Intelligence (2021). Global smartwatch market – Growth, trends, covid-19 impact, and forecasts (2022 – 2027). 14.06.2022 tarihinde https://www.mordorintelligence.com/industry-reports/smartwatch-market adresinden edinilmiştir.
  • Muehling, D. D. & Laczniak, R. N. (1988). Advertising’s immediate and delayed influence on brand attitudes: Considerations across message-involvement levels. Journal of Advertising, 17(4), 23-34.
  • Namhyun, U. (2021). Antecedents and consequences of attitude toward femvertising. The Journal of the Korea Contents Association, 21(1), 66-74.
  • Nunnally, J. C. & Bernstein, I. H. (1994). Psychometric theory. New York, NY: McGraw-Hill Inc.
  • Park, J. Y. & Sihombing, S. O. (2020). Effects of sponsor-event congruence on brand image, attitude toward the brand, and purchase intention: An empirical analysis in the context of sport sponsorship. Jurnal Aplikasi Manajemen, 18(1), 14-27.
  • Percy, L. & Rossiter, J. R. (1992). A model of brand awareness and brand attitude advertising strategies. Psychology & Marketing, 9(4), 263-274.
  • Peter, J. P. & Olson, J. (2010). Consumer behaviour & marketing strategy. New York, NY: McGraw-Hill.
  • Petty, R. E. & Cacioppo, J. T. (1979). Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses. Journal of Personality and Social Psychology, 37(10), 1915-1926.
  • Petty, R. E. & Cacioppo, J. T. (1981a). Attitudes and persuasion: Classic and contemporary approaches. New York, NY: Routledge.
  • Petty, R. E. & Cacioppo, J. T. (1981b). Issue involvement as a moderator of the effects on attitude of advertising content and context. Advances in Consumer Research, 8, 20-24.
  • Petty, R. E. & Cacioppo, J. T. (1983). Central and peripheral routes to persuasion: application to advertising. L.
  • Percy & A. G. Woodside (Eds.), Advertising and consumer psychology içinde (ss. 3-23). Lexington, MA: Lexington Books.
  • Petty, R. E. & Cacioppo, J. T. (1986). Communication and persuasion: Central and peripheral routes to attitude change. New York, NY: Springer-Verlag.
  • Petty, R. E., Cacioppo, J. T. & Schumann, D. (1983). Central and peripheral routes to advertising effectiveness: The moderating role of involvement. Journal of Consumer Research, 10(2), 135-146.
  • Phelps, J. E. & Hoy, M. G. (1996). The aad-ab-pi relationship in children: The impact of brand familiarity and measurement timing. Psychology & Marketing, 13(1), 77-105.
  • Punjani, K. K. & Kumar, V. R. (2021). Impact of advertising puffery and celebrity trustworthiness on attitude and purchase intent: A study on Indian youth. Journal of Advances in Management Research, 18(5), 738- 757.
  • Purohit, H. C. (2012). Product positioning and consumer attitude towards eco-friendly labeling and advertisement an analytical study. Journal of Management Research, 12(3), 153-162.
  • Rasty, F., Chou, C. J. & Feiz, D. (2013). The impact of internet travel advertising design, tourists’ attitude, and internet travel advertising effect on tourists’ purchase intention: The moderating role of involvement. Journal of Travel & Tourism Marketing, 30(5), 482-496.
  • Rezvani, S., Dehkordi, G. J., Rahman, M. S., Fouladivanda, F., Habibi, M. & Eghtebasi, S. (2012). A conceptual study on the country of origin effect on consumer purchase intention. Asian Social Science, 8(12), 205-215.
  • Rhee, E. S. & Jung, W. S. (2019). Brand familiarity as a moderating factor in the ad and brand attiutde relationship and advertising appeals. Journal of Marketing Communications, 25(6), 571-585.
  • Sallam, M. A. & Abdelfattah, A. (2017). Endorser credibility effects on Algerian consumer’s attitudes towards advertising and purchase intention: The mediating role of attitude toward brand. International Journal of Economics, Commerce and Management, 5(4), 88-106.
  • Sallam, M. A. & Algammash, F. A. (2016). The effect of attitude toward advertisement on attitude toward brand and purchase intention. International Journal of Economics, Commerce and Management, 4(2), 509-520.
  • Sallam, M. A. & Wahid, N. A. (2012). Endorser credibility effects on Yemeni male consumer’s attitudes towards advertising, brand attitude and purchase intention: The mediating role of attitude toward brand.International Business Research, 5(4), 55-66.
  • Semiz, B. B. (2020). Sosyal medya fenomenleri tarafından yapılan reklamlara yönelik tüketici şüpheciliğinin tutumlar ve satın alma niyeti ile ilişkisinin incelenmesi. Pazarlama Teorisi ve Uygulamaları Dergisi, 6(2), 115-136.
  • Spears, N. & Singh, S. N. (2004). Measuring attitude toward the brand and purchase intentions. Journal of Current Issues & Research in Advertising, 26(2), 53-66.
  • Spielmann, N. & Richard, M. O. (2013). How captive is your audience? Defining overall advertising involvement. Journal of Business Research, 66(4), 499-505.
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  • Statista (2022b). Smartwatch market share worldwide in 2020 and 2021, by vendor. 14.06.2022 tarihinde https:// www.statista.com/statistics/1296818/smartwatch-market-share/ adresinden edinilmiştir.
  • Tan, S. J. & Chia, L. (2007). Are we measuring the same attitude? Understanding media effects on attitude towards advertising. Marketing Theory, 7(4), 353-377.
  • Ting, H., Chuah, F., Cheah, J., Memon, M. A. & Yacob, Y. (2015). Revisiting attitude towards advertising, its antecedent and outcome: A two-stage approach using PLS-SEM. Int. Journal of Economics and Management, 9(2), 382-402.
  • Toler Jr, R. L. (2017). Structural equation modeling of advertising involvement, consumer attitude, and engagement for video advertising in a social networking site. Yayınlanmamış Doktora Tezi. Prescott Valley, Arizona: Northcentral University Graduate Faculty of the School of Business and Technology Management. Uhm, J. P., Lee, H. W., Han, J. W. & Kim, D. K. (2022). Effect of background music and hierarchy-of-effects in watching women’s running shoes advertisements. International Journal of Sports Marketing and Sponsorship, 23(1), 41-58.
  • Wahid, N. A. & Ahmed, M. (2011). The effect of attitude toward advertisement on Yemeni female consumers’ attitude toward brand and purchase intention. Global Business and Management Research, 3(1), 21-29.
  • Wang, X. & Yang, Z. (2010). The effect of brand credibility on consumers’ brand purchase intention in emerging economies: The moderating role of brand awareness and brand image. Journal of Global Marketing, 23(3),177-188.
  • Yaseen, S., Saeed, S. A., Mazahir, M. I. & Chinnasamy, S. (2020). Antecedents of attitude towards advertising of controversial products in digital media. Market Forces, 15(2), 59-80.
  • Zaichkowsky, J. L. (1986). Conceptualizing involvement. Journal of Advertising, 15(2), 4-34.
  • Zaichkowsky, J. L. (1994). The personal involvement inventory: Reduction, revision, and application to advertising. Journal of Advertising, 23(4), 59-70.
Toplam 88 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İletişim ve Medya Çalışmaları
Bölüm Araştırma Makaleleri
Yazarlar

Ümit Başaran 0000-0002-0243-3286

Melih Yıldız 0000-0002-8591-6821

Yayımlanma Tarihi 30 Haziran 2022
Gönderilme Tarihi 30 Aralık 2021
Yayımlandığı Sayı Yıl 2022 Sayı: 40

Kaynak Göster

APA Başaran, Ü., & Yıldız, M. (2022). Reklam İlgilenimi, Reklama Yönelik Tutum ve Satın Alma Niyeti Arasındaki Etkilerin Analizi: Marka Tutumunun Aracılık Rolü. Türkiye İletişim Araştırmaları Dergisi(40), 173-195. https://doi.org/10.17829/turcom.1051482