İŞ STRESİ - KAYTARMA İLİŞKİSİNDE LİDERİN ROLÜ: TURİZM SEKTÖRÜNDE BİR ARAŞTIRMA

Öz

Bu çalışma ilk olarak iş stresinin algılanan kaytarma üzerine doğrudan etkisini ve ikinci olarak ise lider desteğinin iş stresi- algılanan kaytarma ilişkisi üzerindeki düzenleyici etkisini Türk örneklem üzerinde araştırmayı amaçlamaktadır. Bu kapsamda hazırlanan hipotezler Türkiye’de Antalya ve Muğla bölgesindeki turizm işletmelerinde çalışan 494 çalışan üzerinde test edilmiştir. Sonuçlar bu sektör çalışanlarında iş stresinin algılanan kaytarma ile ilişkili olduğunu göstermiştir. Sonuçlar ayrıca algılanan lider desteğinin iş stresi- kaytarma ilişkisinde düzenleyici etkisi olduğunu da göstermiştir. Fakat sonuçlar algılanan lider desteği yüksekken iş stresinin algılanan kaytarma üzerindeki etkisinin algılanan düşük lider desteği durumuna göre daha yüksek ve anlamlı olduğunu göstermiştir. 

Anahtar Kelimeler

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Kaynakça

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