BİLİŞİM TEKNOLOJİLERİ KAYNAK VE KAPASİTELERİNİN KAVRAMSALLAŞTIRILMASI ÜZERİNE SİSTEMATİK BİR LİTERATÜR ARAŞTIRMASI

Yıl 2021, Sayı: 32, 107 - 124, 17.09.2021

Hüseyin Hayri Nuroğlu , Ekrem Tatoğlu

https://doi.org/10.18092/ulikidince.900398

Öz

Bilişim Teknolojilerinin (BT) işletmelerde kullanılmaya başlanmasından itibaren iş dünyasındaki etki alanı önemli derecede artmıştır. Bugün, BT kullanmayan bir işletme ve herhangi bir BT bileşeninin katılımı olmadan bir ticari işlem tahayyül edilemez. Son yıllarda görülen teknoloji ve uygulama yetkinliklerindeki gelişmeler BT’ni kurumların temel taşlarından biri olarak görmemiz sonucunu ortaya çıkarmıştır. BT işletmelerdeki işlem ve süreçleri etkilemenin yanısıra kurumsal yapılanmada da esaslı değişikliklere neden olmaktadır. Bununla birlikte BT’nin işletmeler üzerindeki etkilerine yönelik çalışmalarda BT ve BT kapasitesinin (IT Capabilities) nasıl ölçülmesi gerektiğine dair bir birlik yoktur. Bu çalışma işletmelerde BT kapasitesinin nasıl ölçüleceğine dair kapsamlı bir literatür incelemesi sunmaktadır. Bu makalede BT’nin işletmelerde aktif olarak kullanılmaya başlamasından günümüze kadar geçen sürede BT kapasitesini ölçmek için hangi teorik altyapıların kullanıldığı ve hangi değişkenlerin ölçüm modeline dahil edildiği incelenmiştir. Araştırma sonucunda BT kapasitesini ölçen değişkenlerin zaman içinde nasıl farklılaştığı, son dönemde hangi değişkenlerin ölçüm modellerine daha çok dahil edildiği ve bu değişkenlerin nasıl işlevsel hale getirildiği ortaya çıkarılmıştır. Böylece, işletmelerde BT ile ilgili derinlemesine kantitatif çalışmalar yapmak isteyen araştırmacılar için BT kaynak ve kapasitesinin ölçümü ile ilgili yol gösterici bir sonuç elde edilmiştir.

Anahtar Kelimeler

Bilişim Teknolojileri, BT Kapasitesi, BT Kapasite Ölçümü,

Kaynakça

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