Araştırma Makalesi
BibTex RIS Kaynak Göster

THE MEDIATING ROLE OF SUPPLY CHAIN FLEXIBILITY AND SUPPLY CHAIN EFFICIENCY IN TERMS OF THE EFFECT OF SUPPLY CHAIN INTEGRATION ON FIRM PERFORMANCE

Yıl 2020, Sayı: 3, 175 - 199, 26.06.2020

Öz

The problematic of this study is to investigate whether supply chain flexibility and agility play a role regarding the impact of supply chain integration on firm performance. For this purpose, data were collected by surveys from 156 manufacturing firms operating in Istanbul. Structural Equality Model was established and analyzed. As a result of the analysis, it was found that supply chain integration has a positive effect on supply chain flexibility, supply chain agility and firm performance. It was found that supply chain flexibility significantly affected supply chain agility and firm performance positively. As a result of the mediation test, supply chain flexibility and supply chain agility play a mediating role regarding the impact of supply chain integration on firm performance.

Kaynakça

  • • AGARWAL, A., AHANKAR, R. & MANDAL, P., (2006), Effectiveness of information systems in supply chain performance: A system dynamics study, International Journal of Information Systems and Change Management, 1 (3), 241–261.
  • • ALFALLA-LUQUE, R., MEDINA-LOPEZ, C. & DEY. P. K., (2013), “Supply Chain Integration Framework Using Literature Review”, Production Planning & Control 24 (8–9): 800–817.
  • • ARYEE, G., NAIM, M. & LALWANI, C., (2008), Supply Chain Integration using a Maturity Scale, Journal of Manufacturing Technology Management, Vol. 19, No. 5, pp. 559-575.
  • • BELTRAN-MARTIN, I., ROCA-PUIG, V., ESCRIG-TENA, A. & BOU-LLUSAR, J. C., (2008), Human Resource Flexibility as a Mediating Variable Between High Performance Work Systems and Performance, Journal of Management, 34 (5), 1009–1044.
  • • BERNARDES, E. S. & HANNA, M. D., (2009), A theoretical review of flexibility, agility and responsiveness in the operations management literature toward a conceptual definition of customer responsiveness, Int. J. Oper. Prod. Manag. 29 (2), 30–53.
  • • BLOME, C., SCHOENHERR, T. & REXHAUSEN, D., (2013), Antecedents and enablers of supply chain agility and its effect on performance: A dynamic capabilities perspective, International Journal of Production Research, 51: 4, 1295-1318.
  • • BONN-ITT, S. & WONG, C. Y., (2011), The Moderating Effects of Technological and Demand Uncertainties on the Relationship between Supply Chain Integration and Customer Delivery Performance, International Journal of Physical Distribution and Logistics Management, Vol. 41, No. 3, pp. 253-276.
  • • BRAUNSCHEIDEL, M. J. & SURESH, N. C., (2009),The Organizational Antecedents of a Firm’s Supply Chain Agility for Risk Mitigation and Response, Journal of Operations Management, Vol. 27, No. 2, pp. 119-140.
  • • CAMISON & LOPEZ A. V., (2010), “An examination of the relationship between manufacturing flexibility and firm performance: The mediating role of innovation”, International Journal of Operations & Production Management, Vol. 30 Issue: 8, pp. 853-878.
  • • CHAN, A. T. L., NGAI, E. W. T. & MOON, K. K. L., (2017), The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry, European Journal of Operational Research,Volume 259, Issue 2, P: 486-499.
  • • CİVELEK M. E., (2018), Yapısal Eşitlik Modellemesi Metodolojisi, Beta Basım Yayım, İstanbul, 1. Baskı.
  • • DA SILVEIRA, G., BORENSTEIN, D. & FONGLIATTA, F. S., (2001), Mass customization: Literature review and research directions, International Journal of Production Economics 72, 1–13.
  • • DE GROOTE, S. E. & MARX, T. G., (2013), The impact of IT on supply chain agility and firm performance: Anempirical investigation, International Journal of Information Management 33, 909– 916.
  • • DE GROOTE, X., (1994), “The flexibility of production processes: A general framework”, Management Science, Vol. 40 No. 7, pp. 933-45.
  • • FLYNN, B. B., B. HUO & X. ZHAO, (2010), “The Impact of Supply Chain Integration on Performance: A Contingency and Configuration Approach”, Journal of Operations Management 28 (1): 58–71.
  • • GIMENEZ, C. & VENTURA, E., (2005), Logistics-Production, Logistics-Marketing and External integration: Their Impact on Performance, International Journal of Operations and Production Management, Vol. 25, No. 1, pp. 231-249.
  • • GLIGOR, D. M. & HOLCOMB, M. C., (2012), Understanding the role of logistics capabilities in achieving supply chain agility: A systematic literature review, Supply Chain Manag 17 (4): 438–453.
  • • GLOGOR, D. M., ESMARK. C. L. & HOLCOMB, M. C., (2015), Performance outcomes of supply chain agility: When should you be agile? Journal of Operations Management 33:34, S.71–82.
  • • GOLDMAN, S. L., NAGEL, R. N. & PREISS, K., (1995), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer, Van Nostrand Reinhold, New York, N Y.
  • • GÜRBÜZ, S., (2019), Sosyal Bilimlerde Aracı, Düzenleyici ve Durumsal Etki Analizleri, Seçkin yayıncılık, 1. Baskı, Ankara.
  • • JUENEHO, U., ANDREW, L., HUGO, K. S. L., CHENG, T. C. E. & CARINE, D., (2017), Product variety management and supply chain performance: A capability perspective on their relationships and competitiveness implications, Int. J. Prod. Econ. 187, 15–26.
  • • LEE, H. L. & BILLINGTON, C., (1992), Managing Supply Chain Inventory: Pitfalls and Opportunities, Slaon Management Review.
  • • LI, G., YANG, H., SUN, L. & SOHAL, A. S., (2009), The impact of IT implementation on supply chain integration and performance, International Journal of Production Economics, 120, (1), 125-138.
  • • LIU, H., KE, W., K. K., WEI & HUA, Z., (2013), The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility, Decision Support Systems, Volume 54, Issue 3, Pages 1452-1462.
  • • MANDAL, S., (2017), An empirical competence-capability model of supply chain resilience", International Journal of Disaster Resilience in the Built Environment, Vol. 8 Issue: 02, pp. 190-208.
  • • MERSCHMANN, U. & THONEMANN, U. W., (2011), Supply chain flexibility, uncertainty and firm performance: An empirical analysis of German manufacturing firms, Int. J. Production Economics 130, 43–53.
  • • MUNTAKA, A. S., HARUNA, A. & MENSAH, H. K., (2017), Supply Chain Integration and Flexibility and Its Impact on Business Performance, International Journal of Business and Management, Vol. 12, No. 4.
  • • PAULRAJ, A. & CHEN, I. J., (2007), Strategic Buyer-Supplier Relationships, Information Technology and External Logistics Integration, Journal of Supply Chain Management, Vol. 43, No. 2, pp. 2-14.
  • • SALVADOR, F., FORZA, C., RUNGTUSANTHAM, M. & CHOI, T. Y., (2001), Supply Chain Interactions and Time-Related Performances, International Journal of Operations and Production Management, Vol. 21, No. 4, pp. 461-475.
  • • SANCHEZ, A. M. & PEREZ, M. P., (2005), Supply chain flexibility and firm performance, International Journal of Operations & Production Management 25: 7, 681-700.
  • • SCANNELL, T. V., VICKERY, S. K. & DRÖGE, C. L., (2000), Upstream Supply Chain Management and Competitive Performance in the Automotive Supply Industry, Journal of Business Logistics, Vol. 21, No. 1, pp. 23-48.
  • • SCHOENHERR, T. & SWINK, M., (2012), Revisiting the Arcs of Integration: Cross-Validations and Extensions, Journal of Operations Management, Vol. 30, pp. 99-115.
  • • SHARIFI, H. & ZHANG, Z., (1999), A methodology for achieving agility in manufacturing organisations: An introduction, International Journal of Production Economics 62 (1–2), 7–22.
  • • SINGH, P. J. & POWER, D., (2009), The Nature and Effectiveness of Collaboration between Firms, Their Customers and Suppliers: A Supply Chain Perspective, Supply Chain Management: An International Journal, Vol. 14, No. 3, pp. 189-200.
  • • SOARES A., SOLTANI E. & LIAO, Y. Y., (2017), "The influence of supply chain quality management practices on quality performance: An empirical investigation", Supply Chain Management: An International Journal, Vol. 22 Issue: 2, pp.122-144.
  • • STANG, T. P., KELLER, S. B. & DAUGHERTY, P. J., (2001), Supply Chain Collaboration and Logistics Service Performance, Journal of Business Logistics, Volume 22, Issue 1, Pages 29–48.
  • • SWAFFORD, P. M., GHOSH, S. & MURTHY, N., (2008), Achieving supply chain agilitythrough IT integration and flexibility, International Journal of Production Economics, 116, 288–297.
  • • TALLON, P. P. & PINSONNEAULT, A., (2011), Competing perspectives on the link between strategic information technology alignment and organizational agility: Insights from a mediation model, MIS Quarterly, 35 (2), ss. 463-486.
  • • TAN, K. C., LYMANN, S. B. & WISNER, J. D., (2002), Supply chain management: A strategic perspective, International Journal of Operations and Production Management, 22, 614-31.
  • • THOMAS, E. F., (2014), Platform-based product design and environmental turbulence: The mediating role of strategic flexibility, European Journal of Innovation Management 17 (1).
  • • TSE, Y. K., ZHANG, M., AKHTAR, P., MAC BRYDE, F., (2016), Embracing supply chain agility: An investigation in the electronics industry, J Supply Chain Manag 21 (1): 140–156.
  • • UM, J., LYINS, A., HUGO LAM, K. S., CHENG, T. C. E. & DOMINGUEZ-PERY, C., (2017), Product variety management and supply chain performance: A capability perspective on their relationships and competitiveness implications, International Journal of Production Economics 187, 15–26.
  • • UPTON, D., (1994), “The management of manufacturing flexibility”, California Management Review, Vol. 36, No. 1, pp. 72-89.
  • • VICKERY, S., CALANTONE, R. & DROGE, C., (1999), “Supply chain flexibility: An empirical study”, The Journal of Supply Chain Management, Vol. 35, No. 1, pp. 16-24.
  • • VICKERY, S. K., DROGE, C., SETIA, P. & SAMBAMURTHY, V., (2010), Supply chain information technologies and organisational initiatives: Complementary versus independent effects on agility and firm performance, International Journal of Production Research, 48 (23), 7025–7042.
  • • WATERS, D., (2003), Logistics: An Introduction to Supply Chain Management, (1. Baskı), New York: Palgrave Macmillan.
  • • WONG, C. Y., BOON-ITT, S. & WONG, C. W. Y., (2011), The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance, Journal of Operations Management 29, 604–615.
  • • YANG, J., (2014), Supply chain agility: Securing performance for Chinese manufacturers, J. Production Economics 150: 104–113.
  • • YU, K., LUO, B., FENG, X. & LIU, J., (2018), Supply chain information integration, flexibility and operational performance, International Journal of Logistics Management, The, Vol. 29, No. 1, pp. 340-364.
  • • ZHANG, M., GUO, H., HUO, B., ZHAO, X., HUANG, J., (2019), Linking supply chain quality integration with mass customization andproduct modularity, International Journal of Production Economics 207, P: 227-235.
  • • ZHANG, M., LETTICE, F., CHAN, H. K. & NGUYEN, H. T., (2018), Supplier integration and firm performance: The moderating effects of internal integration and trust, Production Planning & Control, The Management of Operations, Volume 29, 2018 - Issue 10.

TEDARİK ZİNCİRİ ENTEGRASYONUNUN FİRMA PERFORMANSI ÜZERİNDEKİ ETKİSİNDE TEDARİK ZİNCİRİ ESNEKLİĞİ VE TEDARİK ZİNCİRİ ÇEVİKLİĞİNİN ARACI ROLÜ

Yıl 2020, Sayı: 3, 175 - 199, 26.06.2020

Öz

Bu çalışmanın sorunsalı, tedarik zinciri entegrasyonunun firma performansı üzerindeki etkisinde tedarik zinciri esneklik ve çevikliğinin aracılık rolü olup olmadığını araştırmaktır. Bu amaçla İstanbul’da faaliyet gösteren 156 imalat firmasından anket ile veri toplanmıştır. Araştırma kapsamında Yapısal Eşitlik Modeli kurularak konu analiz edilmiştir. Analiz neticesinde tedarik zinciri entegrasyonunun, tedarik zinciri esnekliği, tedarik zinciri çevikliği ve firma performansını pozitif yönde anlamlı olarak etkilediği bulgusuna ulaşılmıştır. Tedarik zinciri esnekliğinin tedarik zinciri çevikliği ve firma performansını pozitif yönde anlamlı olarak etkilediği tespit edilmiştir. Aracılık testi neticesinde ise tedarik zinciri entegrasyonunun firma performansı üzerindeki etkisinde tedarik zinciri esnekliği ve tedarik zinciri çevikliğinin aracı rolü bulunduğu bulgusu elde edilmiştir.

Kaynakça

  • • AGARWAL, A., AHANKAR, R. & MANDAL, P., (2006), Effectiveness of information systems in supply chain performance: A system dynamics study, International Journal of Information Systems and Change Management, 1 (3), 241–261.
  • • ALFALLA-LUQUE, R., MEDINA-LOPEZ, C. & DEY. P. K., (2013), “Supply Chain Integration Framework Using Literature Review”, Production Planning & Control 24 (8–9): 800–817.
  • • ARYEE, G., NAIM, M. & LALWANI, C., (2008), Supply Chain Integration using a Maturity Scale, Journal of Manufacturing Technology Management, Vol. 19, No. 5, pp. 559-575.
  • • BELTRAN-MARTIN, I., ROCA-PUIG, V., ESCRIG-TENA, A. & BOU-LLUSAR, J. C., (2008), Human Resource Flexibility as a Mediating Variable Between High Performance Work Systems and Performance, Journal of Management, 34 (5), 1009–1044.
  • • BERNARDES, E. S. & HANNA, M. D., (2009), A theoretical review of flexibility, agility and responsiveness in the operations management literature toward a conceptual definition of customer responsiveness, Int. J. Oper. Prod. Manag. 29 (2), 30–53.
  • • BLOME, C., SCHOENHERR, T. & REXHAUSEN, D., (2013), Antecedents and enablers of supply chain agility and its effect on performance: A dynamic capabilities perspective, International Journal of Production Research, 51: 4, 1295-1318.
  • • BONN-ITT, S. & WONG, C. Y., (2011), The Moderating Effects of Technological and Demand Uncertainties on the Relationship between Supply Chain Integration and Customer Delivery Performance, International Journal of Physical Distribution and Logistics Management, Vol. 41, No. 3, pp. 253-276.
  • • BRAUNSCHEIDEL, M. J. & SURESH, N. C., (2009),The Organizational Antecedents of a Firm’s Supply Chain Agility for Risk Mitigation and Response, Journal of Operations Management, Vol. 27, No. 2, pp. 119-140.
  • • CAMISON & LOPEZ A. V., (2010), “An examination of the relationship between manufacturing flexibility and firm performance: The mediating role of innovation”, International Journal of Operations & Production Management, Vol. 30 Issue: 8, pp. 853-878.
  • • CHAN, A. T. L., NGAI, E. W. T. & MOON, K. K. L., (2017), The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry, European Journal of Operational Research,Volume 259, Issue 2, P: 486-499.
  • • CİVELEK M. E., (2018), Yapısal Eşitlik Modellemesi Metodolojisi, Beta Basım Yayım, İstanbul, 1. Baskı.
  • • DA SILVEIRA, G., BORENSTEIN, D. & FONGLIATTA, F. S., (2001), Mass customization: Literature review and research directions, International Journal of Production Economics 72, 1–13.
  • • DE GROOTE, S. E. & MARX, T. G., (2013), The impact of IT on supply chain agility and firm performance: Anempirical investigation, International Journal of Information Management 33, 909– 916.
  • • DE GROOTE, X., (1994), “The flexibility of production processes: A general framework”, Management Science, Vol. 40 No. 7, pp. 933-45.
  • • FLYNN, B. B., B. HUO & X. ZHAO, (2010), “The Impact of Supply Chain Integration on Performance: A Contingency and Configuration Approach”, Journal of Operations Management 28 (1): 58–71.
  • • GIMENEZ, C. & VENTURA, E., (2005), Logistics-Production, Logistics-Marketing and External integration: Their Impact on Performance, International Journal of Operations and Production Management, Vol. 25, No. 1, pp. 231-249.
  • • GLIGOR, D. M. & HOLCOMB, M. C., (2012), Understanding the role of logistics capabilities in achieving supply chain agility: A systematic literature review, Supply Chain Manag 17 (4): 438–453.
  • • GLOGOR, D. M., ESMARK. C. L. & HOLCOMB, M. C., (2015), Performance outcomes of supply chain agility: When should you be agile? Journal of Operations Management 33:34, S.71–82.
  • • GOLDMAN, S. L., NAGEL, R. N. & PREISS, K., (1995), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer, Van Nostrand Reinhold, New York, N Y.
  • • GÜRBÜZ, S., (2019), Sosyal Bilimlerde Aracı, Düzenleyici ve Durumsal Etki Analizleri, Seçkin yayıncılık, 1. Baskı, Ankara.
  • • JUENEHO, U., ANDREW, L., HUGO, K. S. L., CHENG, T. C. E. & CARINE, D., (2017), Product variety management and supply chain performance: A capability perspective on their relationships and competitiveness implications, Int. J. Prod. Econ. 187, 15–26.
  • • LEE, H. L. & BILLINGTON, C., (1992), Managing Supply Chain Inventory: Pitfalls and Opportunities, Slaon Management Review.
  • • LI, G., YANG, H., SUN, L. & SOHAL, A. S., (2009), The impact of IT implementation on supply chain integration and performance, International Journal of Production Economics, 120, (1), 125-138.
  • • LIU, H., KE, W., K. K., WEI & HUA, Z., (2013), The impact of IT capabilities on firm performance: The mediating roles of absorptive capacity and supply chain agility, Decision Support Systems, Volume 54, Issue 3, Pages 1452-1462.
  • • MANDAL, S., (2017), An empirical competence-capability model of supply chain resilience", International Journal of Disaster Resilience in the Built Environment, Vol. 8 Issue: 02, pp. 190-208.
  • • MERSCHMANN, U. & THONEMANN, U. W., (2011), Supply chain flexibility, uncertainty and firm performance: An empirical analysis of German manufacturing firms, Int. J. Production Economics 130, 43–53.
  • • MUNTAKA, A. S., HARUNA, A. & MENSAH, H. K., (2017), Supply Chain Integration and Flexibility and Its Impact on Business Performance, International Journal of Business and Management, Vol. 12, No. 4.
  • • PAULRAJ, A. & CHEN, I. J., (2007), Strategic Buyer-Supplier Relationships, Information Technology and External Logistics Integration, Journal of Supply Chain Management, Vol. 43, No. 2, pp. 2-14.
  • • SALVADOR, F., FORZA, C., RUNGTUSANTHAM, M. & CHOI, T. Y., (2001), Supply Chain Interactions and Time-Related Performances, International Journal of Operations and Production Management, Vol. 21, No. 4, pp. 461-475.
  • • SANCHEZ, A. M. & PEREZ, M. P., (2005), Supply chain flexibility and firm performance, International Journal of Operations & Production Management 25: 7, 681-700.
  • • SCANNELL, T. V., VICKERY, S. K. & DRÖGE, C. L., (2000), Upstream Supply Chain Management and Competitive Performance in the Automotive Supply Industry, Journal of Business Logistics, Vol. 21, No. 1, pp. 23-48.
  • • SCHOENHERR, T. & SWINK, M., (2012), Revisiting the Arcs of Integration: Cross-Validations and Extensions, Journal of Operations Management, Vol. 30, pp. 99-115.
  • • SHARIFI, H. & ZHANG, Z., (1999), A methodology for achieving agility in manufacturing organisations: An introduction, International Journal of Production Economics 62 (1–2), 7–22.
  • • SINGH, P. J. & POWER, D., (2009), The Nature and Effectiveness of Collaboration between Firms, Their Customers and Suppliers: A Supply Chain Perspective, Supply Chain Management: An International Journal, Vol. 14, No. 3, pp. 189-200.
  • • SOARES A., SOLTANI E. & LIAO, Y. Y., (2017), "The influence of supply chain quality management practices on quality performance: An empirical investigation", Supply Chain Management: An International Journal, Vol. 22 Issue: 2, pp.122-144.
  • • STANG, T. P., KELLER, S. B. & DAUGHERTY, P. J., (2001), Supply Chain Collaboration and Logistics Service Performance, Journal of Business Logistics, Volume 22, Issue 1, Pages 29–48.
  • • SWAFFORD, P. M., GHOSH, S. & MURTHY, N., (2008), Achieving supply chain agilitythrough IT integration and flexibility, International Journal of Production Economics, 116, 288–297.
  • • TALLON, P. P. & PINSONNEAULT, A., (2011), Competing perspectives on the link between strategic information technology alignment and organizational agility: Insights from a mediation model, MIS Quarterly, 35 (2), ss. 463-486.
  • • TAN, K. C., LYMANN, S. B. & WISNER, J. D., (2002), Supply chain management: A strategic perspective, International Journal of Operations and Production Management, 22, 614-31.
  • • THOMAS, E. F., (2014), Platform-based product design and environmental turbulence: The mediating role of strategic flexibility, European Journal of Innovation Management 17 (1).
  • • TSE, Y. K., ZHANG, M., AKHTAR, P., MAC BRYDE, F., (2016), Embracing supply chain agility: An investigation in the electronics industry, J Supply Chain Manag 21 (1): 140–156.
  • • UM, J., LYINS, A., HUGO LAM, K. S., CHENG, T. C. E. & DOMINGUEZ-PERY, C., (2017), Product variety management and supply chain performance: A capability perspective on their relationships and competitiveness implications, International Journal of Production Economics 187, 15–26.
  • • UPTON, D., (1994), “The management of manufacturing flexibility”, California Management Review, Vol. 36, No. 1, pp. 72-89.
  • • VICKERY, S., CALANTONE, R. & DROGE, C., (1999), “Supply chain flexibility: An empirical study”, The Journal of Supply Chain Management, Vol. 35, No. 1, pp. 16-24.
  • • VICKERY, S. K., DROGE, C., SETIA, P. & SAMBAMURTHY, V., (2010), Supply chain information technologies and organisational initiatives: Complementary versus independent effects on agility and firm performance, International Journal of Production Research, 48 (23), 7025–7042.
  • • WATERS, D., (2003), Logistics: An Introduction to Supply Chain Management, (1. Baskı), New York: Palgrave Macmillan.
  • • WONG, C. Y., BOON-ITT, S. & WONG, C. W. Y., (2011), The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance, Journal of Operations Management 29, 604–615.
  • • YANG, J., (2014), Supply chain agility: Securing performance for Chinese manufacturers, J. Production Economics 150: 104–113.
  • • YU, K., LUO, B., FENG, X. & LIU, J., (2018), Supply chain information integration, flexibility and operational performance, International Journal of Logistics Management, The, Vol. 29, No. 1, pp. 340-364.
  • • ZHANG, M., GUO, H., HUO, B., ZHAO, X., HUANG, J., (2019), Linking supply chain quality integration with mass customization andproduct modularity, International Journal of Production Economics 207, P: 227-235.
  • • ZHANG, M., LETTICE, F., CHAN, H. K. & NGUYEN, H. T., (2018), Supplier integration and firm performance: The moderating effects of internal integration and trust, Production Planning & Control, The Management of Operations, Volume 29, 2018 - Issue 10.
Toplam 51 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Bülent Yıldız 0000-0002-5368-2805

Ahmet Çetindaş 0000-0003-2262-4204

Yayımlanma Tarihi 26 Haziran 2020
Gönderilme Tarihi 17 Haziran 2019
Yayımlandığı Sayı Yıl 2020 Sayı: 3

Kaynak Göster

APA Yıldız, B., & Çetindaş, A. (2020). TEDARİK ZİNCİRİ ENTEGRASYONUNUN FİRMA PERFORMANSI ÜZERİNDEKİ ETKİSİNDE TEDARİK ZİNCİRİ ESNEKLİĞİ VE TEDARİK ZİNCİRİ ÇEVİKLİĞİNİN ARACI ROLÜ. Verimlilik Dergisi(3), 175-199.

                                                                                                          23139       23140           29293

22408  Verimlilik Dergisi Creative Commons Atıf-GayrıTicari 4.0 Uluslararası Lisansı (CC BY-NC 4.0) ile lisanslanmıştır.