Veteriner fakültesi öğrencilerinin memnuniyet düzeylerinin belirlenmesi: Selçuk Üniversitesi örneği

Öz

Bu çalışmanın amacı Selçuk Üniversitesi Veteriner Fakültesinde öğrenim gören öğrencilerin kendilerine sunulan eğitim hizmetlerinden memnuniyet düzeylerini belirlemektir. Araştırmanın çalışma grubunu Selçuk Üniversitesi Veteriner Fakültesinde öğrenim gören ve araştırmayı kabul eden 131 öğrenci (40 kadın, 91 erkek) oluşturmaktadır. Veriler, öğrencilerin demografik özelliklerini içeren bilgi formu ve 77 sorudan oluşan 'Öğrenci Memnuniyet Ölçeği' kullanılarak elde edilmiştir. Böylece öğrencilerin kendilerine sunulan eğitim hizmetlerinden memnuniyet düzeyleri 6 alt faktörde belirlenmeye çalışılmıştır. Birinci sınıf öğrencilerinin memnuniyet puanlarının daha yüksek olduğu belirlendi. Yıl düzeyi arttıkça memnuniyet düzeyinin azaldığı sonucuna varılmıştır. Öğrencilerin cinsiyet değişkenine göre Toplam Memnuniyet Ölçeği Puanı ve alt faktörlerinde istatistiksel olarak anlamlı bir fark bulunmamaktadır (p<0,05). Ancak Toplam Memnuniyet Ölçeği incelendiğinde kadın öğrencilerin puanlarının daha yüksek olduğu görülmektedir. En yüksek ilişki Fiziki Durum ile Akademik Kadro/Ders İçerikleri arasında, en düşük ilişki ise Öğrenci Profili Değerlendirmesi ile Akademik Kadro arasında gözlenmiştir. Çalışmada kullanılan veriler COVID-19 pandemisi öncesinde toplanmıştır. COVID-19 pandemisi sırasında ve sonrasında eğitimde değişiklikler olmuştur. Çalışmada elde edilen bulguların COVID-19 pandemisi sonrasında yapılacak çalışmalara katkı sağlayacağı düşünülmektedir. Dolayısıyla pandemi öncesi ve sonrası karşılaştırılarak pandemi sonrasında öğrencilerin görüşlerinde ne tür değişiklikler olduğunun belirlenmesine katkı sağlayacağı düşünülmektedir.

Anahtar Kelimeler

• Öğrenci memnuniyeti
• Yükseköğretim
• Eğitimde kalite
• Veteriner fakültesi öğrencileri

Determination of veterinary medical students' satisfaction levels: The case of Selçuk University

Abstract

The aim of this study is to determine the satisfaction levels of students studying at the Faculty of Veterinary Medicine of Selçuk University regarding the educational services provided to them. The study group of the research consists of 131 students (40 female, 91 male) who study at the Faculty of Veterinary Medicine of Selçuk University and accept the research. The data were obtained from the information form containing the demographic characteristics of the students and the 'A Student Satisfaction Scale' consisting of 77 questions. Thus, the satisfaction levels of the students from the educational services offered to them were tried to be determined in 6 sub-factors. It was determined that the satisfaction scores of the students were higher in the first-year students. It is concluded that as the year levels increase, satisfaction levels decrease. There is no statistically significant difference in Total Satisfaction Scale Score and its sub-factors in terms of gender variable belonging to students (p<0.05). However, when the Total Satisfaction Scale is analysed, it is seen that the scores of female students are higher. The highest relationship was observed between Physical Condition and Academic Staff/Course Contents. The lowest one was observed between Student Profile Evaluation and Academic Staff. The data used in the study were collected before the COVID-19 pandemic. There have been changes in education during and after the COVID-19 pandemic. It is thought that the findings obtained in the study will contribute to studies to be conducted after the COVID-19 pandemic. Thus, by comparing before and after the pandemic, it is thought that it will contribute to determining what kind of changes have occurred in students' views after the pandemic.

Keywords

• Student satisfaction
• Higher education
• Quality in education
• Veterinary medical students

Kaynakça

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