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THE MODERATOR ROLE OF WORKPLACE SPIRITUALITY ON THE EFFECT OF WORK OVERLOAD ON JOB SATISFACTION

Yıl 2020, Cilt: 11 Sayı: 27, 480 - 497, 10.06.2020
https://doi.org/10.21076/vizyoner.651135

Öz

Duties and responsibilities in working life have different meanings for each individual. Some employees think that work overload is a part of their duties, while for others it may force them physically and psychologically. However, in a world where living as a human being becomes difficult in every aspect, spiritual thoughts can give a positive feeling and meaning to a person. Spirituality, which helps to find the course of life, can enhance employee satisfaction and sharing. At this point, work overload, stress, destructive criticism, envy and other negative feelings and situations may also reduce the harm to the employee. The main purpose of the study is to examine the effect of work overload on job satisfaction and the moderator role of workplace spirituality on this effect. Research data is collected from 166 employees in the banking sector by questionnaire technique. Convenience sampling method is used in the research. According to the results of the analysis, “job workload has negative effect on job satisfaction; workplace spirituality has positive effect on job satisfaction and workplace spirituality has moderator role on relationship between job overload and job satisfaction. The most important contribution of the study to Human Resources Managers is that workplace spirituality may be an important variable to shape employees' attitudes and behaviors.

Kaynakça

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  • Ashmos, D. P. ve Duchon, D. (2000). Spirituality at work: A Conceptualization and measure. Journal of Management Inquiry, 9(2), 134-145.
  • Asunakutlu T. ve Avcı, U. (2010). Aile işletmelerinde nepotizm algısı ve iş tatmini ilişkisi üzerine bir araştırma. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(2).
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  • Bekiş, T. (2013). İşyeri maneviyatının iş tatmini ve örgütsel bağlılığa etkisi üzerine bir araştırma, Doktora Tezi, Niğde Üniversitesi Sosyal Bilimler Enstitüsü, Niğde.
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  • Berzah, M. Ç. ve Çakır, M. (2015). İş hayatında maneviyat yaklaşımı ne vaat ediyor? Yönetim Bilimleri Dergisi, 13(26), 135-149.
  • Bolat, O. (2011). İş Yükü, iş kontrolü ve tükenmişlik ilişkisi. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 25(2).
  • Bosch, L. (2009). The ınevitable role of spirituality in the workplace. Business Intelligence Journal, 2(1).
  • Brown, D. ve Mc Intosh, S. (2003). Job satisfaction in the low wage service sector. Applied Economics, 35(10), 1241-1254.
  • Brown, S. P., Jones, E. ve Leigh, T. W. (2005). The attenuating effect of role overload on relationships linking self-efficacy and goal level to work performance. Journal of Applied Psychology, 90(5), 972-979.
  • Burack, E. H. (1999). Spirituality in the workplace. Journal of Organizational Change Management, 12(4), 280-292.
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  • Cavanagh, G. F. (1999). Spirituality for managers: context and critique. Journal of Organizational Change Management, 12, 186-199.
  • Cavanagh, G. F. ve Bandsuch, M. R. (2002). Virtue as a benchmark for spirituality in business. Journal of Business Ethics, 38(1), 109-117.
  • Chen, L. H. (2007). Job satisfaction among ınformation system (ıs) personnel. Computers in Human Behavior, 24.
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AŞIRI İŞ YÜKÜNÜN İŞ TATMİNİNE ETKİSİNDE İŞYERİ MANEVİYATININ DÜZENLEYİCİ ROLÜ

Yıl 2020, Cilt: 11 Sayı: 27, 480 - 497, 10.06.2020
https://doi.org/10.21076/vizyoner.651135

Öz



Çalışma hayatındaki görev ve sorumluluklar, her birey için farklı bir anlam ifade etmektedir. Bazı çalışanlar, aşırı iş yükünün görevlerinin bir parçası olduğunu düşünürken; bu durum, diğerlerini fiziksel ve psikolojik olarak zorlayabilmektedir. Ancak, “insan olarak yaşamanın” her açıdan zorlaştığı dünyada manevi düşünceler, kişiye pozitif bir duygu ve anlam kazandırabilir. Yaşam rotasını bulmaya yardım eden maneviyat, iş yerinde çalışanın tatmin ve paylaşma duygusunu arttırabilir. Bu noktada aşırı iş yükü, stres, yıkıcı eleştiri, haset vb. negatif duygu ve durumların çalışana verdiği zarar da azalabilir. Bu çalışmanın temel amacı, aşırı iş yükünün iş tatmini üzerine etkisi ve bu etkide işyeri maneviyatının düzenleyicilik rolünü incelemektir. Araştırmanın verileri, bankacılık sektöründeki 166 çalışandan anket tekniği ile toplanmıştır. Araştırmada, kolayda örnekleme yöntemi kullanılmıştır. Yapılan analiz sonuçları; aşırı iş yükünün iş tatminini negatif olarak etkilediğini; iş yeri maneviyatının, iş tatminini pozitif olarak etkilediğini ve aşırı iş yükü ile iş tatmini arasındaki ilişkide işyeri maneviyatının düzenleyicilik rolü üstlendiğini ortaya koymuştur. Çalışmanın, İnsan Kaynakları Yöneticilerine en önemli katkısı, iş yeri maneviyatının iş görenlerin tutum ve davranışlarının yönlendirilebilmesinde önemli bir değişken olabileceğidir.

Kaynakça

  • Aiken, L. S. ve West, S. G. (1991). Multiple regression: Testing and ınterpreting interactions. Newbury Park: Sage Publications.
  • Altaf, A. ve Awan, A. (2011). Moderating affect of workplace spirituality on the relationship of job overload and job satisfaction. Journal of Business Ethics, 104(1), 93-99.
  • Ashmos, D. P. ve Duchon, D. (2000). Spirituality at work: A Conceptualization and measure. Journal of Management Inquiry, 9(2), 134-145.
  • Asunakutlu T. ve Avcı, U. (2010). Aile işletmelerinde nepotizm algısı ve iş tatmini ilişkisi üzerine bir araştırma. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 15(2).
  • Aycan, Z. E. ve Yavuz, M. (2007). Hayat dengesi iş, aile ve özel hayatı dengeleme sanatı. İstanbul: Sistem Yayınları.
  • Azırı, B. (2011). Job satisfaction: A literature review. Management Research and Practice, 3(4), 77-86.
  • Bekiş, T. (2013). İşyeri maneviyatının iş tatmini ve örgütsel bağlılığa etkisi üzerine bir araştırma, Doktora Tezi, Niğde Üniversitesi Sosyal Bilimler Enstitüsü, Niğde.
  • Benefiel, M. (2003). Irreconcilable foes? The discourse of spirituality and the discourse of organizational science. Organization, 10, 383–391.
  • Berzah, M. Ç. ve Çakır, M. (2015). İş hayatında maneviyat yaklaşımı ne vaat ediyor? Yönetim Bilimleri Dergisi, 13(26), 135-149.
  • Bolat, O. (2011). İş Yükü, iş kontrolü ve tükenmişlik ilişkisi. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 25(2).
  • Bosch, L. (2009). The ınevitable role of spirituality in the workplace. Business Intelligence Journal, 2(1).
  • Brown, D. ve Mc Intosh, S. (2003). Job satisfaction in the low wage service sector. Applied Economics, 35(10), 1241-1254.
  • Brown, S. P., Jones, E. ve Leigh, T. W. (2005). The attenuating effect of role overload on relationships linking self-efficacy and goal level to work performance. Journal of Applied Psychology, 90(5), 972-979.
  • Burack, E. H. (1999). Spirituality in the workplace. Journal of Organizational Change Management, 12(4), 280-292.
  • Carmelı, A., Brueller, D. ve Dutton, J. E (2008). Learning behaviours in the workplace: The role of high-quality ınterpersonal relationships and psychological safety. Systems Research and Behavioral Science Reserach, 26.
  • Cavanagh, G. F. (1999). Spirituality for managers: context and critique. Journal of Organizational Change Management, 12, 186-199.
  • Cavanagh, G. F. ve Bandsuch, M. R. (2002). Virtue as a benchmark for spirituality in business. Journal of Business Ethics, 38(1), 109-117.
  • Chen, L. H. (2007). Job satisfaction among ınformation system (ıs) personnel. Computers in Human Behavior, 24.
  • Cimete, G., Gencalp, N. S. ve Keskin, G. (2003). Quality of life and job satisfaction of nurses. Journal of Nursing Care Quality, 18(2), 151-158.
  • Claude, J. ve G. Zamor (2003). Workplace spirituality and organizational performance. Public Administration Review, 63.
  • Chou, R. J. ve Robert, S. A. (2008). Workplace support, role overload and job satisfaction of direct care workers in assisted living. The Journal of Health and Social Behavior, 49, 208-222.
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  • Kolodinsky, R., Giacalone, R. ve Jurkiewicz, C. (2008). Workplace values and outcomes: Exploring personal, organizational and interactive workplace spirituality, Journal of Business Ethics, 81(2), 465-480.
  • Komala, K. ve Ganesh, L. S. (2007). Individual spirituality at work and its relationship with job satisfaction and burnout: An exploratory study among healthcare professionals. The Business Review, 7(1), 124-129.
  • Krishnakumar, S. ve Neck, C. P. (2002). The “what”, “why” and “how” of spirituality in the workplace. Journal of Managerial Psychology. 17(3), 153-164.
  • Lee, R. T. ve Ashforth, B. E. (1993). A further examination of managarial burnout: Toward an ıntegrated model. Journal of Organizational Behavior, 14, 3-20.
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  • Locke, E.A. (1976). The nature and causes of job satisfaction. M. D. Dunnette, (Ed.), Handbook of industrial and organizational psychology içinde (1297-1343).
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  • Luthans, F. (1995). Organizational behavior. New York: McGraw-Hill Inc.
  • Marschke, E. B. (2008). A comparative study: Do corporatıons that embrace spırıtualıty in the workplace encourage desıred organizational outcomes? Unpulished Doctoral Dissertation, Nova Southeastern University, School of Business and Entrepreneurship, lorida, USA.
  • Marschke, E., Preziosi, R. C. ve Harrington, W. (2011). Professionals and executives support a relationship between organizational commitment and spirituality ın the workplace. Journal of Business & Economics Research, 7(8).
  • Mazloum, A., Kumashiro, M., Izumi, H. ve Higuchi, Y. (2008). Quantitative overload: A source of stress in data-entry vdt work ınduced by time pressure and work difficulty. Industrial Health, 46, 269-280.
  • Milliman, J., Czaplewski, A. J. ve Ferguson, J. M. (2003). Workplace spirituality and employee work attitudes: An exploratory empirical assessment. Journal of Organizational Change Management, 16(4), 426-447.
  • Mitroff, I. I. ve Denton, E.A. (1999). A study of spirituality in the workplace. Sloan Management Review, 40, 83-92.
  • Mitroff, I. I. (2003). Do not promote religion under the guise of spirituality. organization, 10(2).
  • Moberg, D. O. (1986). Spirituality and science, the progress, problems and promise of scientific research on spiritual well-being. Journal of the American Scientific Affiliation, 38, 186–194.
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  • Qureshi, M. I., Iftikhar, M., Abbas, S. G., Hassan, U., Khan, K. ve Zaman, K. (2013). Relationship between job stress, workload, environment and employees turnover ıntentions: What we know, what should we know. World Applied Sciences Journal, 23(6), 764‐770.
  • Öğrüç, I. G. (2009). İnşaat firmalarında proje müdürlerinin iş yükü, iş stresi, iş tatmini ve motivasyon ilişkisi, Doktora Tezi, İstanbul Kültür Üniversitesi Fen Bilimleri Enstitüsü, İstanbul.
  • Özkalp, E. ve Kırel, Ç. (2001). Örgütsel davranış. Bursa: Ekin Kitapevi Yayınları.
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  • Rego, A. ve Cunha, M. (2008). Workplace spirituality and organizational commitment: An empirical study. Journal of Organizational Change Management, 21(1), 53-75.
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  • Sheep, M. L. (2006). Nurturing the whole person: The ethics of workplace spirituality in a society of organizationas. Journal of Business Ethics, 66, 357-375.
  • Stoll, R. ve Stoll, I. (1989). The essence of spirituality in spiritual dimensions of nursing practice. Philadelphia: W.B. Saunders.
  • Şimşek, Ş., Akgemci, T. ve Çelik, A. (1998). Davranış bilimlerine giriş ve örgütlerde davranış. Ankara: Nobel Yayın Dağıtım.
  • Şimşek, M. Ş., Akgemci, T. ve Çelik, A. (2007). Davranış bilimlerine giriş ve örgütlerde davranış. Ankara: Eğitim Kitabevi Yayınları.
  • Tabachnick, B. G. ve Fidell, L. S. (2013). Using multivariate statistics (6th ed.). Boston, MA: Pearson Education.
  • Tayfur, Ö. ve Arslan, M. (2012). Algılanan iş yükünün tükenmişlik üzerine etkisi: İş-aile çatışmasını aracılık rolü. H.Ü. İktisadi ve İdari Bilimler Fakültesi Dergisi, 30(1), 147-172.
  • Thompson, W. D. (2000). Can you train people to be spiritual? Training and Development, 54(12), 18-19.
  • Trott, D. C. (1996). Spiritual Well-Being of Workers, Doctoral dissertation, University of Texas, Austin.
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  • Yılmaz, A. ve Süleyman., E. (2006). Örgütsel yaşamda kamu çalışanlarının örgütsel stres kaynakları üzerine bir araştırma, Süleyman Demirel Üniversitesi İ.İ.B.F. Dergisi, 11(1).
Toplam 112 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Araştırma Makaleleri
Yazarlar

Saadet Ela Pelenk 0000-0002-8068-5518

Ali Acaray 0000-0002-1002-9937

Yayımlanma Tarihi 10 Haziran 2020
Gönderilme Tarihi 26 Kasım 2019
Yayımlandığı Sayı Yıl 2020 Cilt: 11 Sayı: 27

Kaynak Göster

APA Pelenk, S. E., & Acaray, A. (2020). AŞIRI İŞ YÜKÜNÜN İŞ TATMİNİNE ETKİSİNDE İŞYERİ MANEVİYATININ DÜZENLEYİCİ ROLÜ. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 11(27), 480-497. https://doi.org/10.21076/vizyoner.651135

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