Araştırma Makalesi
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Örgütsel Sinizm, Zorunlu Örgütsel Vatandaşlık Davranışları ve İş Tatmininin Bireysel İş Performansına Etkilerinin Belirlenmesine Yönelik İmalat Sanayide Bir Uygulama

Yıl 2017, Cilt: 24 Sayı: 2, 505 - 522, 18.08.2017
https://doi.org/10.18657/yonveek.335261

Öz

Bu çalışmada, zorunlu örgütsel vatandaşlık davranışı, örgütsel sinizm ve iş tatmininin çalışanların bireysel iş performanslarına olan etkileri araştırılmıştır. Çalışma, Ankara Sanayi Odasına üye firmalarda çalışan ve belli bir eğitim almak üzere bir araya gelmiş 138 bireyden toplanan veri üzerinden gerçekleştirilmiştir. Değişkenler arası ilişkiler korelasyon, etkiler ise regresyon analizleri ile ortaya konurken, değişkenlere ait ölçeklerin geçerlik çalışması için doğrulayıcı faktör analizi kullanılmıştır. Elde edilen bulgular, genel olarak zorunlu örgütsel vatandaşlık davranışının ve örgütsel sinizmin çalışanların performansları üzerinde negatif, iş tatminlerinin ise pozitif etkileri olduğunu göstermektedir.

Kaynakça

  • Akkoç, İ., Çalışkan, A., Turunç, Ö. (2012). Örgütlerde Gelişim Kültürü ve Algılanan Örgütsel Desteğin İş Tatmini ve İş Performansına Etkisi: Güvenin Aracılık Rolü. Yönetim ve Ekonomi, 19(1), 105-135.
  • Andersson, L.M., Bateman, T.S. (1997). Cynicism in the Workplace: Some Causes and Effects. Journal of Organizational Behavior, 18, 449 - 469.
  • Baron, R.M., Kenny, D.A. (1986). The Moderator Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical
  • Considerations, Journal of Personality and Social Psychology, 51, 1173-1182. Barrick, M.R. ve Mount, M.K. (1991). The Big Five Personality Dimensions and
  • Job Performance: A Meta-analysis. Personnel Pychology, 44 (1), 1-26. Bergeron, D.M. (2007). The potential paradox of organizational citizenship behavior: Good citizens at what cost? Academy of Management Review, 32, 1078–1095.
  • Bergeron, D.M., Shipp, A.J., Rosen, B., Furst, S.A. (2013). Organizational citizenship behavior and career outcomes: The cost of being a good citizen. Journal of Management, 39, 958–984.
  • Blau, P. (1964). Exchange and Power in Social Life. New York: Wiley.
  • Bolino, M.C. (1999). Citizenship and impression management: Good soldiers or good actors? Academy of Management Review, 24, 82–98.
  • Bolino, M.C., Grant, A.M. (2016). The bright side of being prosocial at work, and the dark side, too: a review and agenda for research on other-oriented motives, behavior, and impact in organizations. Academy of Management Annals, 10(1), 599-670.
  • Bolino, M.C., Turnley, W.H. (2005). The personal costs of citizenship behavior: the relationship between individual initiative and role overload, job stress, and work-family conflict. Journal of Applied Psychology, 90(4), 740.
  • Bommer, W.H., Rich, G.A.,Rubin, R.S. (2005). Changing Attitudes About Change: Longitudinal Effects of Transformational Leader Behavior on Employee Cynicism About Organizational Change.Journal of Organizational Behavior, 26, 733-753.
  • Borman, W. C., Motowidlo, S. J. (1993). Expanding The Criterion Domain to Include Elements of Contextual Performance, (Der.), Schmitt, N. ve Borman, W.C. Personnel Selection in Organizations, San Francisco, Ca: Jossey-Bass.
  • Brandes, P.M. (1997).Organizational Cynicism: Its Nature, Antecedents, and Consequences. Unpublished Doctoral Dissertation. The University of Cincinnati.
  • Brandes, P., Dharwadkar, R., Dean, J.W. (1999). Does Organizational Cynicism Matter? Employee and Supervisor Perspectives on Work Outcomes. Eastern Academy of Management Proceedings, 150-153.
  • Brown, M., Cregan, C. (2008). Organizational Change Cynicism: The Role of Employee Involvement. Human Resource Management, 47(4), 667–686.
  • Büyüköztürk, Ş. (2007). Sosyal Bilimler İçin Veri Analizi El Kitabı. Ankara: Pegem Yayıncılık. Büyüköztürk, Ş., Çakmak, E.K., Akgün, Ö.E., Karadeniz, Ş., Demirel, F. (2008). Bilimsel Araştırma Yöntemleri, Geliştirilmiş 2. Baskı, Ankara: Pegem Akademi.
  • Byrne, Z. S., Hochwarter, W. A. (2008). Perceived organizational support and performance: Relationships across levels of organizational cynicism. Journal of Managerial Psychology, 23(1), 54-72.
  • Campbell, J. P., McCloy, R. A., Oppler, S. H., Sager, C. E. (1993). A theory of performance: In N. Schmitt ve WC Borman (Eds.), Personnel Selection in Organizations, 35-70. San Francisco: Jossey-Bass.
  • Candan, H. (2013). Örgütsel Sinizm ve İşgören Performansına Olası Etkileri. Kahramanmaraş Sütçü İmam Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 3(1), 181-194.
  • Charbonnier-Voirin, A., Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences, 29(2), 280–293.
  • Chiaburu, D.S., Peng, A.C., Oh, I.S., Banks, G.C., Lomeli, L.C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83(2), 181-197.
  • Coffeng, J. K., Hendriksen, I. J., Duijts, S. F., Twisk, J. W., van Mechelen, W., Boot, C. R. (2014). Effectiveness of a combined social and physical environmental intervention on presenteeism, absenteeism, work performance, and work engagement in office employees. Journal of Occupational and Environmental Medicine, 56(3), 258-265.
  • Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., Wesson, M. J. (2013). Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. Journal of Applied Psychology, Vol. 98, No. 2, 199-236. Cote, S., Miners, C.T. H. (2006). Emotional intelligence, cognitive intelligence, and job performance. Administrative Science Quarterly, 51(1), 1-28.
  • Coyle-Shapiro, J.A-M., Conway, N. (2005). Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support. Journal of Applied Psychology, 90(4), 774–781. Cropanzano, R., James, K., Konovsky, M.A. (1993). Dispositional affectivity as a predictor of work attitudes and job performance. Journal of Organizational Behavior, 14(6), 595-606.
  • Dean, J.W., Brandes, P., Dharwadkar, R. (1998). Organizational Cynicism. Academy of Management Review, 23(2), 341-352.
  • Erdost, E.H., Karacaoğlu, K., Reyhanoğlu, M. (2007). Örgütsel Sinizm Kavramı ve İlgili Ölçeklerin Türkiye’deki Bir Firmada Test Edilmesi.15. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, Sakarya Üniversitesi, 514-524.
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  • Hurtz, G.M., Donovan, J.J. (2000). Personality and job performance: The big five revisited. Journal of Applied Psychology, 85(6), 869.
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  • Judge, T.A., Thoresen, C.J., Bono, J. E., Patton, G.K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127 (3), 376-407.
  • Judge, T. A., Rodell, J. B., Klinger, R. L., Simon, L. S., Crawford, E. R. (2013). Hierarchical representations of the five-factor model of personality in predicting job performance: integrating three organizing frameworks with two theoretical perspectives. Journal of Applied Psychology, 98, 6, 875–925.
  • Judge, T.A., Woolf, E.F., Hurst, C. (2009). Is Emotional Labor More Difficult For Some Than For Others? A Multilevel, Experience-Sampling Study. Personnel Psychology, 62(1), 57–88.
  • Kirkman, B.L., Rosen, B. (1999). Beyond Self- Management: Antecedents and Consequences of Team Empowerment. Academy of Management Journal, 42(1), 58–74.
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A Study in Manifacturing Industry to Determine the Effects of Organizational Cynicism, Compulsory Organizational Citizenship Behavior and Job Satisfaction on Individual Work Performance

Yıl 2017, Cilt: 24 Sayı: 2, 505 - 522, 18.08.2017
https://doi.org/10.18657/yonveek.335261

Öz

This study researches effects of compulsory organizational citizenship behavior, organizational cynicism, and job satisfaction on employees’ individual work performance. The study employs data collected from 138 trainees working in the manifacturing firms, which are members of Ankara Chamber of Industry. Correlation analysis and regression analysis are conducted to determine the relations and the effects between the variables, relatively, whilst confirmatory factor analysis is preferred for validating scales. Findings reveal that there is a negative effect of compulsory organizational citizenship behavior and organizational cynicism on individual work performance while the effect of job satisfaction is positive.

Kaynakça

  • Akkoç, İ., Çalışkan, A., Turunç, Ö. (2012). Örgütlerde Gelişim Kültürü ve Algılanan Örgütsel Desteğin İş Tatmini ve İş Performansına Etkisi: Güvenin Aracılık Rolü. Yönetim ve Ekonomi, 19(1), 105-135.
  • Andersson, L.M., Bateman, T.S. (1997). Cynicism in the Workplace: Some Causes and Effects. Journal of Organizational Behavior, 18, 449 - 469.
  • Baron, R.M., Kenny, D.A. (1986). The Moderator Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical
  • Considerations, Journal of Personality and Social Psychology, 51, 1173-1182. Barrick, M.R. ve Mount, M.K. (1991). The Big Five Personality Dimensions and
  • Job Performance: A Meta-analysis. Personnel Pychology, 44 (1), 1-26. Bergeron, D.M. (2007). The potential paradox of organizational citizenship behavior: Good citizens at what cost? Academy of Management Review, 32, 1078–1095.
  • Bergeron, D.M., Shipp, A.J., Rosen, B., Furst, S.A. (2013). Organizational citizenship behavior and career outcomes: The cost of being a good citizen. Journal of Management, 39, 958–984.
  • Blau, P. (1964). Exchange and Power in Social Life. New York: Wiley.
  • Bolino, M.C. (1999). Citizenship and impression management: Good soldiers or good actors? Academy of Management Review, 24, 82–98.
  • Bolino, M.C., Grant, A.M. (2016). The bright side of being prosocial at work, and the dark side, too: a review and agenda for research on other-oriented motives, behavior, and impact in organizations. Academy of Management Annals, 10(1), 599-670.
  • Bolino, M.C., Turnley, W.H. (2005). The personal costs of citizenship behavior: the relationship between individual initiative and role overload, job stress, and work-family conflict. Journal of Applied Psychology, 90(4), 740.
  • Bommer, W.H., Rich, G.A.,Rubin, R.S. (2005). Changing Attitudes About Change: Longitudinal Effects of Transformational Leader Behavior on Employee Cynicism About Organizational Change.Journal of Organizational Behavior, 26, 733-753.
  • Borman, W. C., Motowidlo, S. J. (1993). Expanding The Criterion Domain to Include Elements of Contextual Performance, (Der.), Schmitt, N. ve Borman, W.C. Personnel Selection in Organizations, San Francisco, Ca: Jossey-Bass.
  • Brandes, P.M. (1997).Organizational Cynicism: Its Nature, Antecedents, and Consequences. Unpublished Doctoral Dissertation. The University of Cincinnati.
  • Brandes, P., Dharwadkar, R., Dean, J.W. (1999). Does Organizational Cynicism Matter? Employee and Supervisor Perspectives on Work Outcomes. Eastern Academy of Management Proceedings, 150-153.
  • Brown, M., Cregan, C. (2008). Organizational Change Cynicism: The Role of Employee Involvement. Human Resource Management, 47(4), 667–686.
  • Büyüköztürk, Ş. (2007). Sosyal Bilimler İçin Veri Analizi El Kitabı. Ankara: Pegem Yayıncılık. Büyüköztürk, Ş., Çakmak, E.K., Akgün, Ö.E., Karadeniz, Ş., Demirel, F. (2008). Bilimsel Araştırma Yöntemleri, Geliştirilmiş 2. Baskı, Ankara: Pegem Akademi.
  • Byrne, Z. S., Hochwarter, W. A. (2008). Perceived organizational support and performance: Relationships across levels of organizational cynicism. Journal of Managerial Psychology, 23(1), 54-72.
  • Campbell, J. P., McCloy, R. A., Oppler, S. H., Sager, C. E. (1993). A theory of performance: In N. Schmitt ve WC Borman (Eds.), Personnel Selection in Organizations, 35-70. San Francisco: Jossey-Bass.
  • Candan, H. (2013). Örgütsel Sinizm ve İşgören Performansına Olası Etkileri. Kahramanmaraş Sütçü İmam Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 3(1), 181-194.
  • Charbonnier-Voirin, A., Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences, 29(2), 280–293.
  • Chiaburu, D.S., Peng, A.C., Oh, I.S., Banks, G.C., Lomeli, L.C. (2013). Antecedents and consequences of employee organizational cynicism: A meta-analysis. Journal of Vocational Behavior, 83(2), 181-197.
  • Coffeng, J. K., Hendriksen, I. J., Duijts, S. F., Twisk, J. W., van Mechelen, W., Boot, C. R. (2014). Effectiveness of a combined social and physical environmental intervention on presenteeism, absenteeism, work performance, and work engagement in office employees. Journal of Occupational and Environmental Medicine, 56(3), 258-265.
  • Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., Wesson, M. J. (2013). Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. Journal of Applied Psychology, Vol. 98, No. 2, 199-236. Cote, S., Miners, C.T. H. (2006). Emotional intelligence, cognitive intelligence, and job performance. Administrative Science Quarterly, 51(1), 1-28.
  • Coyle-Shapiro, J.A-M., Conway, N. (2005). Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support. Journal of Applied Psychology, 90(4), 774–781. Cropanzano, R., James, K., Konovsky, M.A. (1993). Dispositional affectivity as a predictor of work attitudes and job performance. Journal of Organizational Behavior, 14(6), 595-606.
  • Dean, J.W., Brandes, P., Dharwadkar, R. (1998). Organizational Cynicism. Academy of Management Review, 23(2), 341-352.
  • Erdost, E.H., Karacaoğlu, K., Reyhanoğlu, M. (2007). Örgütsel Sinizm Kavramı ve İlgili Ölçeklerin Türkiye’deki Bir Firmada Test Edilmesi.15. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, Sakarya Üniversitesi, 514-524.
  • Feldman, C.D., Arnold, J.H. (1983).Managing Individual and Group Behavior in Organization. Auckland: Mc.Graw-Hill.
  • Fritzsche, B.A., Parrish, T.J. (2005).Theories and Research on Job Satisfaction, Career Development and Counseling: Putting Theory and Research To Work. Hoboken, NJ: Wiley.
  • Grant, A. M. (2008). Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology, 93, 48–58.
  • Hurtz, G.M., Donovan, J.J. (2000). Personality and job performance: The big five revisited. Journal of Applied Psychology, 85(6), 869.
  • Iaffaldano, M.T., Muchinsky, P.M. (1985). Job satisfaction and job performance: A meta-analysis. Psychological Bulletin, 97(2), 251.
  • Judge, T.A., Thoresen, C.J., Bono, J. E., Patton, G.K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127 (3), 376-407.
  • Judge, T. A., Rodell, J. B., Klinger, R. L., Simon, L. S., Crawford, E. R. (2013). Hierarchical representations of the five-factor model of personality in predicting job performance: integrating three organizing frameworks with two theoretical perspectives. Journal of Applied Psychology, 98, 6, 875–925.
  • Judge, T.A., Woolf, E.F., Hurst, C. (2009). Is Emotional Labor More Difficult For Some Than For Others? A Multilevel, Experience-Sampling Study. Personnel Psychology, 62(1), 57–88.
  • Kirkman, B.L., Rosen, B. (1999). Beyond Self- Management: Antecedents and Consequences of Team Empowerment. Academy of Management Journal, 42(1), 58–74.
  • Kohli, A. (1985). Some Unexplored Supervisory Behaviors and Their Influence on Salespeople’s Role Clarity, Specific Self Esteem, Job Satisfaction and Motivation. Journal of Marketing Research, 22, 424–433. Kacmar, K.M., Collins, B.J., Harris, K.J., Judge, T.A. (2009). Core self-evaluations and job performance: The role of the perceived work environment. Journal of Applied Psychology, 94(6), 1572.
  • Kaleem, M. M., Jabeen, B., Twana, M. J. (2013). Organizational Justice in Performance Appraisal System: Impact on Employees Satisfaction and Work Performance. Studies, 2(2), 28-37.
  • Kaplan, S., Bradley, J. C., Luchman, J. N., Haynes, D. (2009). On the role of positive and negative affectivity in job performance: A meta-analytic investigation. Journal of Applied Psychology, 94(1), 162–176.
  • Karacaoğlu, K., İnce, F. (2012). Brandes, Dharwadkar ve Dean’in (1999) Örgütsel Sinizm Ölçeği Türkçe Formunun Geçerlilik ve Güvenilirlik Çalışması: Kayseri Organize Sanayi Bölgesi Örneği. Business and Economics Research Journal, 3(2), 77 – 92. Koçoğlu, M. (2014). Cynicism as a Mediator of Relations between Job Stress and Work Alienation: A Study from a Developing Country-Turkey. Global Business and Management Research, 6(1), 24-36. Konovsky, M.A.,
  • Cropanzano, R. (1991). Perceived Fairness of Employee Drug Testing as a Predictor of Employee Attitudes and Job Performance. Journal of Applied Psychology, 76(5), 698.
  • Koopmans, L., Berhnaards, C.M., Hildebrandt, V.H., Vet, H.C.W., Berk, A.J. (2014). Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 154–171.
  • Leung, K., Ip, O. K., Leung, K. K. (2010). Social cynicism and job satisfaction: A longitudinal analysis. Applied Psychology, 59(2), 318-338.
  • Loi, R., Hang-Yue, N., Foley, S. (2006). Linking Employees’ Justice Perceptions to Organizational Commitment and Intention to Leave: The Mediating Role of Perceived Organizational Support. Journal of Occupational and Organizational Psychology, 79, 101-120.
  • Macovei, C. M. (2016). Counterproductive Behaviors and Work Performance in Military Organization. In International Conference Knowledge-Based Organization, Vol. 22, No. 2, 444-450.
  • Morillo, C.R. (1990). The Reward Event and Motivation. The Journal of Philosophy, Vol. 87, No.4, 169-186.
  • Mrayyan, M. T. (2005). Nurse Job Satisfaction and Retention: Comparing Public to Private Hospitals in Jordan.Journal of Nursing Management, 13, 40–50.
  • Muldoon, J., Kisamore, J. L., Liguori, E. W., Jawahar, I.M., Bendickson, J. (2017). Moderators of the personality-performance relationship: An investigation of job meaning and autonomy, Personnel Review, Vol. 46 Issue: 3, 474-489.
  • Naus, F., Van Iterson, A., Roe, R. (2007). Organizational cynicism: Extending the exit, voice, loyalty, and neglect model of employees' responses to adverse conditions in the workplace. Human Relations, 60(5), 683-718. Organ, D.W. (1988). Organizational citizenship behavior: The good soldier syndrome.
  • Lexington, MA: Lexington Books. Organ, D.W., Konosky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74, 157-164.
  • Organ, D.W., Ryan, K.A. (1995). Meta-Analytic Review of Attitudinal And Dispositional Predictors Of Organizational Citizenship Behavior. Personnel Psychology, 48, 775-82.
  • Özdamar, K. (1999). Paket programlar ile istatistiksel veri analizi. Eskişehir: Kaan Kitabevi.
  • Peterson, S. J., Luthans, F., Avolio, B. J., Walumbwa, F. O., Zhang, Z. (2011). Psychological capital and employee performance: A latent growth modeling approach. Personnel Psychology, 64(2), 427-450.
  • Poon, J.M.L. (2004). Effects of Performance Appraisal Politics on Job Satisfaction and Turnover Intention. Personel Review, 33(3), s. 322–334.
  • Porpara, D.V. (1989). Four concepts of social structure.Journal for the Theory of SocialBehavior, 19, 195–211.
  • Porter, L. W., Steers, R. M., Mowday, R. T., Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.
  • Rhoades, L., Eisenberger, R. (2002). Perceived Organizational Support: A Review of the Literature. Journal of Applied Psychology, 87, 698–714. Rich, B.L.,
  • Lepine, J.A., Crawford, E.R. (2010). Job Engagement: Antecedents and Effects on Job Performance. Academy of Management Journal, 53(3), 617-635.
  • Rotundo, M., Sackett, P. R. (2002). The Relative Importance of Task, Citizenship, and Counterproductive Performance to Global Ratings of Job Performance: A Policy Capturing Approach. Journal of Applied Psychology, 87, 66−80.
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  • Sackett, P.R. (2002). The Structure of Counter Productive Work Behaviors: Dimensionality and Relationships with Facets of Job Performance. International Journal of Selection and Assessment, 10(1), 5-11.
  • Samad, S. (2006). Predicting Turnover Intentions: The Case of Malaysian Government Doctors. The Journal of American Academy of Business, 8(2), 113–119. Shan, S., Ishaq, H. M.,
  • Shaheen, M. A. (2015). Impact of organizational justice on job performance in libraries: mediating role of leader-member exchange relationship. Library Management, 36(1/2), 70-85.
  • Shore, L.M., Martin, H.J. (1989). Job satisfaction and organizational commitment in relation to work performance and turnover intentions. Human relations, 42(7), 625-638.
  • Sigler, T.H., Pearson, C.M. (2000). Creating an Empowering Culture: Examining the Relationship between Organizational Culture and Perceptions of Empowerment. Journal of Quality Management, 5, 27–52.
  • Spector, P.E. (1996). Industrial and Organizational Psychology: Research and Practice. USA: John Wiley & Sons.
  • Stanley, D., Meyer, J., Topolnytsky, L. (2005). Employee Cynicism and Resistance to Organizational Change.Journal of Business and Psychology, 19(4), 429-459.
  • Tepper, B.J., Hoobler, J., Duffy, M.K., Ensley, M.D. (2004). Moderators of the relationship between coworkers’ organizational citizenship behavior and fellow employees’ attitudes. Journal of Applied Psychology, 89, 455–465.
  • Tett, R.P., Jackson, D.N., Rothstein, M. (1991). Personality measures as predictors of job performance: A meta-analytic review. Personnel Psychology,44(4), 703-742.
  • Topcu, M.K. ve Basım, H.N. (2015). Kavramsal bağlamı ve olası tartışma alanlarıyla psikolojik sözleşme: Bir gözden geçirme çalışması. Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, 16 (2), 83-103.
  • Vigoda‐Gadot, E. (2006). Compulsory citizenship behavior: Theorizing some dark sides of the good soldier syndrome in organizations. Journal for the Theory of Social Behaviour, 36(1), 77-93.
  • Vigoda‐Gadot, E. (2007). Redrawing the Boundaries of OCB? An Empirical Examination of Compulsory Extra-Role Behavior in the Workplace. Journal of Business and Psychology, 21(3),377-405.
  • Viswesvaran, C., Ones, D.S. (2000). Perspectives on Models of Job Performance. International Journal of Selection and Assessment, 8(4), 216-226. Wang, Y. (2011). A high-order performance framework: content, structure and personality antecedents, Doctoral dissertation, University of Sheffield. Wang, H. J., Lu, C. Q., Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249-1258.
  • Wanous, J.P.,Reichers, A.E., Austin, J.T. (1994). Organizational Cynicism: An Initial Study.Academy of Management Best Papers Proceedings, 269-273.
  • Wanous, J.P., Reichers, A.E. ve Austin, J.T. (2000). Cynicism about organizational change measurement, antecedents, and correlates. Group & Organization Management, 25(2), 132-153.
  • Weiss, H.M. (2002). Deconstructing Job Satisfaction Seperating Evaluations, Beliefs and Affective Experiences. Human Resource Management Review, 12, 173–194.
  • Wiener, Y., Vardi, Y. (1980). Relationships between job, organization, and career commitments and work outcomes-An integrative approach. Organizational Behavior and Human Performance, 26(1), 81-96.
  • Wright, T.A., Cropanzano, R. (1998). Emotional Exhaustion as a Predictor of Job Performance and Voluntary Turnover. Journal of Applied Psychology, 83(3), 486-493.
  • Wright, T. A., Hobfoll, S. E. (2004). Commitment, psychological well-being and job performance: An examination of conservation of resources (COR) theory and job burnout. Journal of Business and Management, 9(4), 389-406.
Toplam 78 adet kaynakça vardır.

Ayrıntılar

Bölüm Makaleler
Yazarlar

Mustafa Kemal Topcu Bu kişi benim

Memduh Beğenirbaş Bu kişi benim

Ercan Turgut

Yayımlanma Tarihi 18 Ağustos 2017
Yayımlandığı Sayı Yıl 2017 Cilt: 24 Sayı: 2

Kaynak Göster

APA Topcu, M. K., Beğenirbaş, M., & Turgut, E. (2017). A Study in Manifacturing Industry to Determine the Effects of Organizational Cynicism, Compulsory Organizational Citizenship Behavior and Job Satisfaction on Individual Work Performance. Journal of Management and Economics, 24(2), 505-522. https://doi.org/10.18657/yonveek.335261

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