FİRMA PERFORMANSINI ARTTIRMANIN BİR ARACI OLARAK ÖĞRENEN ÖRGÜT: TRB2 BÖLGESİNDE BİR UYGULAMA

Yıl 2018, Sayı: 1, 0 - 0, 25.06.2018

Faruk Kalay

Öz

Öğrenen organizasyon, firma performans çıktılarını yükseltmek ve

rekabet avantajı elde etmek için son derece önemli bir araç olarak

değerlendirilmektedir. Öğrenen organizasyonların en önemli bileşeni bilgi

yönetimidir. İşletmelerin hangi bilgi yönetimi stratejilerini kullanmaları

gerektiği hususu, işletme yönetimleri açısından önemli bir karar alanıdır. Bu

çalışmanın amacı, işletmelerin yaygın olarak başvurduğu açık, kapalı, iç

odaklı, dış odaklı, teknoloji odaklı ve insan odaklı bilgi yönetimi stratejilerinin

firma performansı üzerindeki etkisini araştırmaktır. Bu amaç doğrultusunda,

Türkiye TRB2 (Van - Bitlis – Muş – Hakkari) bölgesinde bulunan ve farklı

sektörlerde faaliyetlerini sürdüren 55 işletmeden olmak üzere toplam 213

çalışandan alınan veriler analiz edilmiştir. Analizler sonucunda, iç odaklı bilgi

yönetimi stratejisi, örtük bilgi yönetimi stratejisi ve insan odaklı bilgi yönetimi

stratejisinin firma performansı üzerinde pozitif ve anlamlı bir etkiye sahip

olduğu tespit edilmiştir. Bununla birlikte açık bilgi yönetimi stratejisi,

teknoloji odaklı bilgi yönetimi stratejisi ve dış odaklı bilgi yönetimi

stratejisinin firma performansı üzerinde anlamlı bir etkiye sahip olmadığı

ortaya çıkartılmıştır.

Anahtar Kelimeler

Öğrenen organizasyon, bilgi yönetimi, bilgi yönetimi stratejileri, firma performansı

Kaynakça

• Akgün, A.E., Lynn, G.S. ve Byrne, J.C. (2003). Organizational Learning: A Socio-Cognitive Framework. Human Relations, 56(7), 839–868. Bierly, P. ve Chakrabarti, A. (1996). Generic Knowledge Strategies In The US Pharmaceutical Industry. Strategic Management Journal, 17, 123–135. Bohn, R. (1994). Measuring And Managing Technological Knowledge. Sloan Management Review, 61–73. Choi, B. ve Jong, A.M. (2010). Assessing The İmpact Of Knowledge Management Strategies Announcements On The Market Value Of Firms. Information & Management, 47, 42–52. Choi, B. ve Lee, H. (2003). An Empirical Investigation Of KM Styles And Their Effect On Corporate Performance. Information & Management, 40, 403–417. Choi, B., Poon, S.K. ve Davis, J.G. (2008). Effects Of Knowledge Management Strategy On Organizational Performance: A Complementarity Theory-Based Approach. Omega, 36, 235 – 251. Duffy, J. (2000). Knowledge Management: To Be Or Not To Be? Information Management Journal, 34(1), 64–67. Grover, V. ve Davenport, T.H. (2001). General Perspectives On Knowledge Management: Fostering A Research Agenda. Journal of Management Information Systems, 18(1), 5–21. Hansen, M., Nohria, N. and Tierney T. (1999). What’s Your Strategy For Managing Knowledge? Harvard Business Review, 77(2), 106–116. Hendriks, P.H.J. ve Vriens, D.J. (1999). Knowledge-Based Systems And Knowledge Management: Friends And Foes? Information And Management, 35, 113–125. Hippel, E. (1994). Sticky Information And The Locus Of Problem Solving: Implications ForIİnnovation. Management Science, 40(4), 429–439. Hoopes, D.G. ve Postrel, S. (1999). Shared Knowledge, Glitches, And Product Development Performance. Strategic Management Journal, 20, 837–865. Ichijo, K., Krogh, G. ve Nonaka, I. (1998). Knowledge Enablers. G. Krogh, J. Roos ve D. Kleine (der.). Knowing In Firms içinde, Sage, Beverley Hills, CA: Sage, 173–203. Jordan, J. ve Jones, P. (1997). Assessing Your Company’s Knowledge Management Style. Long Range Planning, 30(3), 392–398. Kalay, F. ve Lynn, G.S. (2015). The Impact Of Strategic Innovation Management Practices On Firm Innovation Performance. Research Journal Of Business And Management, 2(3), 412- 429. Kalay, F. ve Lynn, G.S. (2016). The Impact Of Organizational Structure On Management Innovation: An Empirical Research In Turkey. Journal Of Business, Economics And Finance, 5(1), 125-137. Kalay, F. ve Öztürk, T. (2016). Dönüşümsel Liderlik Davranışının Yönetim İnovasyonu Üzerindeki Etkisi: Türkiye’de Ampirik Bir Araştirma. Research Journal Of Business And Management, 3(1), 97-106. Kamara, J.M., Anumba, C.J. ve Carrillo, P.M. (2002). A Clever Approach To Selecting A Knowledge Management Strategy. International Journal Of Project Management, 20, 205–211. Keskin, H. (2005). The Relationships Between Explicit And Tacit Oriented Km Strategy, And Firm Performance. Journal Of American Academy Of Business, Cambridge, 7(1), 169–175. Krogh, G. (1998). Care İn Knowledge Creation. California Management Review, 40(3), 133–153. Lang, J.C. (2001). Managerial Concerns In Knowledge Management. Journal of Knowledge Management, 5(1), 43–57. Lee, H., Chang, Y. ve Choi, B. (1999). Analysis Of Effects Of Knowledge Management Strategies On Corporate Performance. Korea Intelligent Information Journal, 5(2), 99– 120. Ling, Y.H. (2013). The Influence Of İntellectual Capital On Organizational Performance – Knowledge Management As Moderator. Asia Pacific Journal of Management, 30, 937–964. Lloyd, B. (1996). Knowledge Management: The Key To Long-Term Organizational Success. Long Range Planning, 29(4), 576– 580. Lubit, R. (2001). Tacit Knowledge And Knowledge Management: The Keys To Sustainable Competitive Advantage. Organizational Dynamics, 29(4), 164–178. Lynn, G.S. ve Kalay, F. (2015). Vision And İts İmpact On Team Success. Journal of Business, Economics and Finance, 4(4), 744-769. Lynn, G.S. ve Kalay, F. (2016). The Effect Of Vision And Role Clarity On Team Perfor-Mance. International Journal of Economic and Administrative Studies, 17, 175-196. Matusik, S.F. (2002). An Empirical İnvestigation Of Firm Public And Private Knowledge. Strategic Management Journal, 23, 457– 467. Mirchandani, D. ve Pakath, R. (1999). Four Models For Decision Support System. Information And Management, 35, 31–42. Nevis, E., Anthony, D. ve Gould, J. (1995). Understanding Organizations As Learning Systems. Sloan Management Review, Winter, 73–85. Nightingale, P. (2000). Economics Of Scale İn Experimentation: Knowledge And Technology In Pharmaceutical R&D. Industrial And Corporate Change, 9, 315–359. Nonaka, I. ve Takeuchi, H. (1995). The Knowledge Creating Company. New York: Oxford University Press. Pai, D.C. (2005). Knowledge Strategies In Taiwan’s IC Design Firms. Journal Of American Academy of Business, Cambridge, 7(2), 73–77. Perez, J.R. ve de Pablos, P.O. (2003). Knowledge Management And Organizational Competitiveness: A Framework For Human Capital Analysis. Journal of Knowledge Management, 7(3), 82–91. Polanyi, M. (1997). The tacit dimension. In: L. Prusak (der.), Knowledge In Organizations içinde, London: Butterworths, 135–146. Ponelis, S. ve Fairer-Wessels, F.W. (1998). Knowledge Management: A Literature Overview. South African Journal of Library and Information Science, 66(1), 1–9. Ravasi, D. ve Verona, G. (2001). Organising The Process Of Knowledge İntegration: The Benefits Of Structural Ambiguity. Scandinavian Journal Of Management, 17, 41–66. Schulz, M. ve Jobe, L.A. (2001). Codification And Tacitness As Knowledge Management Strategies: An Empirical Exploration. Journal of High Technology Management Research, 12(1), 139–165. Scott, J.E. (1998). Organizational Knowledge And The Internet. Decision Support Systems, 23, 3–17. Skyrme, D.J. ve Amidon, D.M. (1997). Creating The Knowledge-Based Business. London: Business Intelligence. Stewart, T.A. (1997). Intellectual Capital: The New Wealth Of Organizations. New York: Bantam Doubleday Dell Publishing Group. Storey, J. ve Barnett, E. (2000). Knowledge Management İnitiatives: Learning From Failure. Journal of Knowledge Management, 4(2), 145–156. Sveiby, K.E. (1997). The New Organizational Wealth: Managing And Measuring Knowledge- Based Assets. San Francisco: Berrett- Koehler. Swan, J., Newell, S. ve Robertson, M. (2000). Limits Of IT-Driven Knowledge Management For İnteractive İnnovation Processes: Towards A Community-Based Approach. Proceedings of the 33rd Conference of HICSS. Swap, W., Leonard, D., Shields, M. ve Abrams, L. (2001). Using Mentoring And Storytelling To Transfer Knowledge İn The Workplace. Journal Of Management Information Systems, 18(1), 95–114. Yang, J. (2010). The Knowledge Management Strategy And İts Effect On Firm Performance: A Contingency Analysis. International Journal of Production Economics, 125, 215-223. Zack, M.H. (1999). Developing A Knowledge Strategy. California Management Review, 41(3), 125–145. Zhang, Y.C. ve Li, S.L. (2009). High Performance Work Practices And Firm Performance: Evidence From The Pharmaceutical Industry In China. The International Journal of Human Resource Management, 20(11), 2331-2348.