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Elif Şen MARMARA ÜNİVERSİTESİ
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Research Fields

Industrial Engineering Customer Relationship Management

Institution

MARMARA ÜNİVERSİTESİ

Publications

Discrete Event Simulation Model Performed with Data Analytics for a Call Center Optimization
Authors: Nisan Serper , Elif Şen , Banu Çalış
Published: 2022 , Istanbul Business Research
DOI: 10.26650/ibr.2022.51.951646
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Articles published in
Istanbul Business Research
Istanbul Business Research
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