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Öznur Ağca
MERSİN ÜNİVERSİTESİ, DENİZCİLİK FAKÜLTESİ, DENİZCİLİK İŞLETMELERİ YÖNETİMİ BÖLÜMÜ
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Maritime Business Administration
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MERSİN ÜNİVERSİTESİ, DENİZCİLİK FAKÜLTESİ, DENİZCİLİK İŞLETMELERİ YÖNETİMİ BÖLÜMÜ
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DIMENSIONS OF CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES FROM SHIP AGENCY PERSPECTIVE: AN EXPLORATORY STUDY
Authors:
Öznur Ağca
Published: 2021 ,
Mersin University Journal of Maritime Faculty
DOI: 10.47512/meujmaf.1033848
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Mersin University Journal of Maritime Faculty
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