ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES

Cumali Kılıç

doi:10.35379/cusosbil.1696733

TR EN

Abstract

YAPAY ZEKÂ VE ÇALIŞMANIN GELECEĞİ: SOSYAL BİLİMLERDEN İNSAN MERKEZLİ BİR BAKIŞ

Abstract

Bu çalışma, yapay zekânın (YZ) çalışma hayatı üzerindeki dönüştürücü etkilerini insan merkezli ve disiplinlerarası bir bakış açısıyla incelemektedir. Sosyoloji, etik, eğitim ve örgütsel davranış alanlarından yararlanarak, YZ’nin iş rolleri, beceriler, işyeri dinamikleri ve emek kimliklerini nasıl yeniden şekillendirdiğini ortaya koymaktadır. Çalışma, YZ’nin tarafsız veya kaçınılmaz bir güç değil; aksine iktidar, kültür ve politika tarafından biçimlendirilen sosyo-teknik bir sistem olduğunu vurgulamaktadır. Bu bağlamda, YZ dönüşümünde karşılaşılabilecek başlıca zorluklar arasında algoritmik yönetim, dijital dışlanma, duygusal emek ve etik şeffaflık eksikliği yer almaktadır. Bu sorunları aşmak adına ise çalışmada, eğitim reformu, güçlü iş gücü korumaları ve etik YZ yönetişimi aracılığıyla şeffaflık, kapsayıcılık ve insan iradesini önceleyen politikaların geliştirilmesi savunulmaktadır. Ayrıca, çalışmada sosyal bilimcilerin yalnızca gözlemci olarak bir rol oynamadığı, aynı zamanda adil bir YZ entegrasyonunu şekillendiren aktif aktörler olarak rol alabilecekleri sunulmaktadır. Kavramsal bir çerçevede hazırlanan bu çalışma, gelecekteki araştırmalar ve politikalar için bir çerçeve sunmakta; YZ’nin verimliliği artırırken aynı zamanda adalet, refah ve sürdürülebilirliği de teşvik etmesini sağlamak için disiplinlerarası iş birliğinin gerekliliğini vurgulamaktadır.

Keywords

ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES

Abstract

This study examines the transformative impact of artificial intelligence (AI) on the future of work from a human-centered, interdisciplinary perspective. Drawing on insights from sociology, ethics, education and organizational behavior studies, it highlights how AI reshapes job roles, skills, workplace dynamics and labor identities. The paper emphasizes that AI is not a neutral or inevitable force but a socio-technical system shaped by power, culture and policy. Key challenges include algorithmic management, digital exclusion, emotional labor and a lack of ethical opacity. To address these issues, the study advocates for policies that prioritize transparency, inclusivity and human agency through educational reform, robust labor protections and ethical AI governance. Furthermore, the paper underscores that social scientists should not remain mere observers of these processes but can act as active agents in shaping a fair and equitable integration of AI into work life. Developed within a conceptual framework, this study offers guidance for future research and policymaking, highlighting the necessity of interdisciplinary collaboration to ensure that AI not only enhances efficiency but also promotes justice, well-being, and sustainability.

Keywords

References

Aghaziarati, S., & Darbani, S. (2023). Ai and the future of work: Adapting to change while ensuring social equity. Aitechbesosci, 1(2), 1-3. https://doi.org/10.61838/kman.aitech.1.2.1
Aifan, H. (2021). Implementing a project-based collaborative learning approach using powerpoint to improve students’ 21st- century skills. E-Learning and Digital Media, 19(3), 258-273. https://doi.org/10.1177/20427530211030642
Akter, M. (2024). Interdisciplinary insights: integrating artificial intelligence with environmental science for sustainable solutions. JAIGS, 1(1). https://doi.org/10.60087/jaigs.v1i1.28
Alwi, S., Mukhlis, M., Siregar, Z., Iqbal, M., & Fithra, H. (2024). Community psychology and the acceptance of rohingya refugees in aceh: local identity, humanitarian needs, and islamic law. Hikmatuna Journal for Integrative Islamic Studies, 10(1), 15-27. https://doi.org/10.28918/hikmatuna.v10i1.6899
Autor, D. H. (2015). Why are there still so many jobs? The history and future of workplace automation. Journal of Economic Perspectives, 29(3), 3–30. https://doi.org/10.1257/jep.29.3.3
Autor, D., Mindell, D., & Reynolds, E. (2020). The Work of the Future: Building Better Jobs in an Age of Intelligent Machines. MIT Work of the Future Initiative. https://workofthefuture.mit.edu/research-post/the-work-of-the-future-building-better-jobs-in-an-age-of-intelligent-machines/
Baako, I. (2025). A bibliometric investigation of artificial intelligence in technical and vocational education training (ai-tvet): Trends and insights for a decade. Research Square (Preprint). https://doi.org/10.21203/rs.3.rs-6431518/v1
Bannon, L. J. (2011). Reimagining HCI: Toward a more human-centered perspective. Interactions, 18(4), 50–57. https://doi.org/10.1145/1978822.1978833

Barocas, S., & Selbst, A. D. (2016). Big data’s disparate impact. California Law Review, 104(3), 671–732. https://doi.org/10.2139/ssrn.2477899
Bell, D. (1973). The Coming of Post-Industrial Society: A Venture in Social Forecasting. Basic Books. Benjamin, R. (2019). Race After Technology: Abolitionist Tools for the New Jim Code. Polity.
Berg, J. (2016). Income security in the on-demand economy: Findings and policy lessons from a survey of crowdworkers. Comparative Labor Law & Policy Journal, 37(3), 543–576.
Bokhari, S., & Myeong, S. (2023). The impact of ai applications on smart decision-making in smart cities as mediated by the internet of things and smart governance. Ieee Access, 11, 120827-120844. https://doi.org/10.1109/access.2023.3327174
Bowen, D. (2021). A human experience (hx) perspective on emotional labor and service: building a service climate on a foundation of authenticity and justice. Journal of Service Management Research, 5(4), 229-240. https://doi.org/10.15358/2511-8676-2021-4-229
Bradshaw, J., Bunch, L., Prietula, M., Queen, E., Uszok, A., & Venable, K. (2024). From bench to bedside: Implementing ai ethics as policies for ai trustworthiness. AAAI-SS, 4(1), 102-105. https://doi.org/10.1609/aaaiss.v4i1.31778
Braverman, H. (1974). Labor and Monopoly Capital: The Degradation of Work in the Twentieth Century. Monthly Review Press.
Brumberger, E., & Lauer, C. (2019). A day in the life: Personas of professional communicators at work. Journal of Technical Writing and Communication, 50(3), 308-335. https://doi.org/10.1177/0047281619868723
Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W.W. Norton & Company.
Buchanan, C., Howitt, M., Wilson, R., Booth, R., Risling, T., & Bamford, M. (2020). Predicted influences of artificial intelligence on the domains of nursing: Scoping review. Jmir Nursing, 3(1), e23939. https://doi.org/10.2196/23939
Cao, J., & Song, Z. (2024). An incoming threat: the influence of automation potential on job insecurity. Asia-Pacific Journal of Business Administration, 17(1), 116-135. https://doi.org/10.1108/apjba-07-2022-0328
Chen, N., Li, Z., & Tang, B. (2022). Can digital skill protect against job displacement risk caused by artificial intelligence? Empirical evidence from 701 detailed occupations. Plos One, 17(11), e0277280. https://doi.org/10.1371/journal.pone.0277280
Chui, M., Manyika, J., & Miremadi, M. (2016). Where machines could replace humans—and where they can’t (yet). McKinsey Quarterly. https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/where-machines-could-replace-humans-and-where-they-cant-yet
Costakis, H., Gruhlke, H., & Su, Y. (2020). Implications of emotional labor on work outcomes of service workers in not-for-profit human service organizations. Human Services Organizations Management Leadership & Governance, 45(1), 29-48. https://doi.org/10.1080/23303131.2020.1818157
Crawford, K. (2021). Atlas of AI: Power, Politics, and the Planetary Costs of Artificial Intelligence. Yale University Press.
Daugherty, P. R., & Wilson, H. J. (2018). Human + Machine: Reimagining Work in the Age of AI. Harvard Business Review Press.
De Stefano, V. (2015). The rise of the “just-in-time workforce”: On-demand work, crowdwork, and labor protection in the gig economy. Comparative Labor Law & Policy Journal, 37(3), 471–504.
De Stefano, V., & Wouters, M. (2020). AI and digital tools in workplace management and evaluation: In search of a human-centered approach. European Labour Law Journal, 11(1), 18–35.
Dehing, A., Jochems, W., & Baartman, L. (2013). The development of engineering students professional identity during workplace learning in industry: A study in Dutch bachelor education. Engineering Education, 8(1), 42-64. https://doi.org/10.11120/ened.2013.00007
Dennis, A., & Smith, G. (2015). Interactionism, symbolic. In: International Encyclopedia of the Social & Behavioral Sciences (Second Edition), 352-356. https://doi.org/10.1016/b978-0-08-097086-8.32079-7
Ehsan, U., & Riedl, M. (2020). Human-centered explainable ai: Towards a reflective sociotechnical approach. Arxiv.org (preprint). https://doi.org/10.48550/arxiv.2002.01092
Eslit, E. (2023). The future is now: how colleges and universities can prepare students for the jobs of 2030 and beyond. Preprints.org (preprint). https://doi.org/10.20944/preprints202309.1288.v1
Eubanks, V. (2018). Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor. St. Martin’s Press.
Ferris, T., & Shepley, M. (2013). The design of neonatal incubators: A systems-oriented, human-centered approach. Journal of Perinatology, 33(S1), S24-S31. https://doi.org/10.1038/jp.2013.11
Fourman, M. (2016). Measuring the broadband access divide. CTD '16: Proceedings of the Eighth International Conference on Information and Communication Technologies and Development. https://doi.org/10.1145/2909609.2909616
Francis, D., & Weller, C. (2021). Economic inequality, the digital divide, and remote learning during covid-19. The Review of Black Political Economy, 49(1), 41-60. https://doi.org/10.1177/00346446211017797
Frey, C. B., & Osborne, M. A. (2017). The future of employment: How susceptible are jobs to computerization? Technological Forecasting and Social Change, 114, 254–280. https://doi.org/10.1016/j.techfore.2016.08.019
Gabsi, A. E. H. (2024). Integrating artificial intelligence in industry 4.0: Insights, challenges, and future prospects-A literature review. Annals of Operations Research, 1-28. https://doi.org/10.1007/s10479-024-06012-6
Gini, A. (1998). Work, Identity and Self: How We Are Formed by the Work We Do. Journal of Business Ethics, 17(7), 707–714.
Grandey, A., & Melloy, R. (2017). The state of the heart: emotional labor as emotion regulation reviewed and revised. Journal of Occupational Health Psychology, 22(3), 407-422. https://doi.org/10.1037/ocp0000067
Grittner, A. (2023). Carefully curated/for heart and soul: Sensing place identity in sex workplaces. Sexes, 4(4), 473-492. https://doi.org/10.3390/sexes4040031
Hall, A., Murray, P., Boring, R., & Agarwal, V. (2024). Human-centered and explainable artificial intelligence in nuclear operations. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 68(1), 1563-1568. https://doi.org/10.1177/10711813241276463
Han, Y., Su, A., Xuli, Y., Lv, Y., & Jing, F. (2025). The mediating role of perceived overqualification in the relationship between emotional labor and mindfulness among nurses in china. Frontiers in Public Health, 13. https://doi.org/10.3389/fpubh.2025.1519192
Hayles, N. K. (1999). How We Became Posthuman: Virtual Bodies in Cybernetics, Literature, and Informatics. University of Chicago Press.
He, W., Zhang, B., & Zhang, J. (2024). The impact of technology on the labor market: an analysis of the changing landscape, Proceedings of the 9th International Conference on Financial Innovation and Economic Development (ICFIED 2024), 498-504. https://doi.org/10.2991/978-94-6463-408-2_56
Heldal, F., Kongsvik, T., & Håland, E. (2019). Advancing the status of nursing: reconstructing professional nursing identity through patient safety work. BMC Health Services Research, 19(1). https://doi.org/10.1186/s12913-019-4222-y
Hochschild, A. R. (1983). The Managed Heart: Commercialization of Human Feeling. University of California Press.
Hsieh, C., & Guy, M. (2008). Performance outcomes. Review of Public Personnel Administration, 29(1), 41-57. https://doi.org/10.1177/0734371x08326767
Humphrey, R., Ashforth, B., & Diefendorff, J. (2015). The bright side of emotional labor. Journal of Organizational Behavior, 36(6), 749-769. https://doi.org/10.1002/job.2019
İzci, Y., & Kılıç, C. (2025). Exploring the impact of social climate on job satisfaction: A comprehensive analysis. International Journal of Eurasia Social Sciences/Uluslararasi Avrasya Sosyal Bilimler Dergisi, 16(59). https://doi.org/10.70736/ijoess.551
Jaiswal, A., & Dyaram, L. (2019). Perceived diversity and employee well-being: mediating role of inclusion. Personnel Review, 49(5), 1121-1139. https://doi.org/10.1108/pr-12-2018-0511
Jasanoff, S. (2004). States of Knowledge: The Co-production of Science and the Social Order. Routledge.
Kang, D., Yang, J., Choi, W., Ham, S., Kang, S., & Lee, W. (2019). Anxiety, depression and sleep disturbance among customer-facing workers. Journal of Korean Medical Science, 34(48). https://doi.org/10.3346/jkms.2019.34.e313
Khamaisi, R., Prati, E., Peruzzini, M., Raffaeli, R., & Pellicciari, M. (2021). Ux in ar-supported industrial human–robot collaborative tasks: A systematic review. Applied Sciences, 11(21), 10448. https://doi.org/10.3390/app112110448
Kılıç, C. (2024). Sustainable human development and human resource management strategies in building sustainable cities. Kent Akademisi, 17(Sürdürülebilir İnsani Kalkınma ve Kent), 153-173. https://doi.org/10.35674/kent.1501835
Kılıç, C., & Atilla, G. (2024). The changing nature of the workforce: A qualitative exploration across selected countries. International Journal of Eurasia Social Sciences/Uluslararasi Avrasya Sosyal Bilimler Dergisi, 15(56). https://doi.org/10.35826/ijoess.4449
Kruml, S., & Geddes, D. (2000). Exploring the dimensions of emotional labor. Management Communication Quarterly, 14(1), 8-49. https://doi.org/10.1177/0893318900141002
Kulkov, I., Kulkova, J., Rohrbeck, R., Menvielle, L., Kaartemo, V., & Makkonen, H. (2023). Artificial intelligence ‐ driven sustainable development: Examining organizational, technical, and processing approaches to achieving global goals. Sustainable Development, 32(3), 2253-2267. https://doi.org/10.1002/sd.2773
Lee, J., Hong, M., & Cho, J. (2024). Development of a content framework of artificial intelligence integrated education considering ethical factors. International Journal on Advanced Science Engineering and Information Technology, 14(1), 205-213. https://doi.org/10.18517/ijaseit.14.1.19558
Lee, Y., Choi, H., & Lee, S. (2025). Development of personas and journey maps for artificial intelligence agents supporting the use of health big data: Human-centered design approach. Jmir Formative Research, 9, e67272. https://doi.org/10.2196/67272
Levy, K. E. C. (2015). The contexts of control: Information, power, and truck-driving work. The Information Society, 31(2), 160–174. https://doi.org/10.1080/01972243.2015.998105
Liu, C. (2021). The effect of emotional labor on job engagement of university archivists: the mediating role of job burnout. International Journal of New Developments in Education, 3(5). https://doi.org/10.25236/ijnde.2021.030509
Liu, Z., & Sang, G. (2024). Research on iot design strategies based on hcd in smart city development. Proceedings of the 5th Management Science Informatization and Economic Innovation Development Conference, MSIEID 2023. https://doi.org/10.4108/eai.8-12-2023.2344472
Mateescu, A., & Nguyen, A. (2019). Algorithmic management in the workplace. Data & Society Report. https://datasociety.net/library/algorithmic-management-in-the-workplace/
Mazarakis, A., Bernhard-Skala, C., Braun, M., & Peters, I. (2023). What is critical for human-centered ai at work? – Toward an interdisciplinary theory. Frontiers in Artificial Intelligence, 6. https://doi.org/10.3389/frai.2023.1257057
McKenzie, S., Burgess, A., & Mellis, C. (2020). A taste of real medicine: Third year medical students’ report experiences of early workplace encounters. Advances in Medical Education and Practice, 11, 717-725. https://doi.org/10.2147/amep.s230946
Melles, M., Albayrak, A., & Goossens, R. (2020). Innovating health care: key characteristics of human-centered design. International Journal for Quality in Health Care, 33(Supplement_1), 37-44. https://doi.org/10.1093/intqhc/mzaa127
Mirbabaie, M., Brünker, F., Frick, N., & Stieglitz, S. (2021). The rise of artificial intelligence – Understanding the ai identity threat at the workplace. Electronic Markets, 32(1), 73-99. https://doi.org/10.1007/s12525-021-00496-x
Moore, P. V. (2018). The Quantified Self in Precarity: Work, Technology and What Counts. Routledge.
Moran, C. (2022). The ‘connected migrant’: A scoping review. Convergence the International Journal of Research Into New Media Technologies, 29(2), 288-307. https://doi.org/10.1177/13548565221090480
Morley, J., Floridi, L., Kinsey, L., & Elhalal, A. (2019). From what to how: An initial review of publicly available ai ethics tools, methods and research to translate principles into practices. Science and Engineering Ethics, 26(4), 2141-2168. https://doi.org/10.1007/s11948-019-00165-5
Nemitz, P. (2018). Constitutional democracy and technology in the age of artificial intelligence. Philosophy & Technology, 31, 505–540.
Norman, D. A. (2013). The Design of Everyday Things (Revised and expanded edition). Basic Books.
Nweke, G., & Nweke, O. (2024). Empowering the workforce in the ai era: lessons from the uk’s consultative approach for a global legal framework. Beijing Law Review, 15(01), 219-230. https://doi.org/10.4236/blr.2024.151014
Oviatt, S. (2006). Human-centered design meets cognitive load theory. MM '06: Proceedings of the 14th ACM international conference on Multimedia, 871-880. https://doi.org/10.1145/1180639.1180831
Pandey, J. (2018). Managing emotional labor for service employees: An hrm-based approach. Human Resource Management International Digest, 26(4), 1-4. https://doi.org/10.1108/hrmid-04-2017-0072
Patel, S., & Ragolane, M. (2024). The implementation of artificial intelligence in south african higher education institutions: Opportunities and challenges. Technium Education and Humanities, 9, 51-65. https://doi.org/10.47577/teh.v9i.11452
Pisică, R. (2022). Digital divide and the opportunity dimension of economic inequality: the case of the republic of moldova. International Journal of Management Knowledge and Learning, 11. https://doi.org/10.53615/2232-5697.11.167-175
Poquet, O., & Laat, M. (2021). Developing capabilities: Lifelong learning in the age of ai. British Journal of Educational Technology, 52(4), 1695-1708. https://doi.org/10.1111/bjet.13123
Presbitero, A., & Teng‐Calleja, M. (2022). Job attitudes and career behaviors relating to employees' perceived incorporation of artificial intelligence in the workplace: A career self-management perspective. Personnel Review, 52(4), 1169-1187. https://doi.org/10.1108/pr-02-2021-0103
Qiu, Y., He, N., Yan, C., & Rao, Q. (2023). Whether the digital divide widens the income gap between china’s regions?. Plos One, 18(2), e0273334. https://doi.org/10.1371/journal.pone.0273334
Rafiq, K., & Hashim, H. (2018). Augmented reality game (arg), 21st century skills and esl classroom. Journal of Educational and Learning Studies, 1(1), 29. https://doi.org/10.32698/0232
Ramos, M., & Ochoa, N. (2024). Identity networks as a new frontier: conceptualizing, mapping, and analyzing identity structures and their impact on well-being. Social Psychology Quarterly. https://doi.org/10.1177/01902725241292328
Rony, M., Numan, S., Johra, F., Akter, K., Akter, F., Debnath, M., … & Parvin, M. (2024). Perceptions and attitudes of nurse practitioners toward artificial intelligence adoption in health care. Health Science Reports, 7(8). https://doi.org/10.1002/hsr2.70006
Rosenblat, A., & Stark, L. (2016). Algorithmic labor and information asymmetries: A case study of Uber’s drivers. International Journal of Communication, 10, 3758–3784.
Roundy, P., & Bayer, M. (2023). Life after digital displacement: analog entrepreneurship and the revitalization of legacy technologies. Journal of Research in Marketing and Entrepreneurship, 26(1), 191-211. https://doi.org/10.1108/jrme-08-2022-0100
Saraiva, L. (2024). Moral agency and responsibility in ai systems. International Journal of Philosophy, 3(1), 25-36. https://doi.org/10.47941/ijp.1867
Schiff, D. (2021). Education for ai, not ai for education: the role of education and ethics in national ai policy strategies. International Journal of Artificial Intelligence in Education, 32(3), 527-563. https://doi.org/10.1007/s40593-021-00270-2
Sennett, R. (2008). The Craftsman. Yale University Press.
Shneiderman, B. (2022). Human-centered ai. Oxford University Press. https://doi.org/10.1093/oso/9780192845290.001.0001
Siau, K., & Wang, W. (2020). Artificial intelligence (ai) ethics. Journal of Database Management, 31(2), 74-87. https://doi.org/10.4018/jdm.2020040105
Sigfrids, A., Leikas, J., Salo-Pöntinen, H., & Koskimies, E. (2023). Human-centricity in ai governance: A systemic approach. Frontiers in Artificial Intelligence, 6. https://doi.org/10.3389/frai.2023.976887
Strangleman, T. (2012). Picturing work in an industrial landscape: visualising labour, place and space. Sociological Research Online, 17(2), 1-13. https://doi.org/10.5153/sro.2683
Su, R., Golubovich, J., & Robbins, S. (2015). Bridging science and practice: Toward a standard, evidence-based framework of 21st century skills. Industrial and Organizational Psychology, 8(2), 289-294. https://doi.org/10.1017/iop.2015.36
Suchman, L. (2007). Human-Machine Reconfigurations: Plans and Situated Actions (2nd ed.). Cambridge University Press.
Sullivan, M., Kelly, A., & McLaughlan, P. (2023). Chatgpt in higher education: Considerations for academic integrity and student learning. Journal of Applied Learning & Teaching, 6(1).
Sulphey, M. (2020). Can spirituality and long-term orientation relate to workplace identity? An examination using sem. International Journal of Sociology and Social Policy, 41(9/10), 1038-1057. https://doi.org/10.1108/ijssp-06-2020-0211
Susskind, D. (2020). A World Without Work: Technology, Automation, and How We Should Respond. Metropolitan Books.
Tabar, S., & Saberi, S. (2023). Beyond traditional pathways: Innovations in career counseling for the 21st century. KMAN Counsel and Psych Nexus, 1(1), 151-158. https://doi.org/10.61838/kman.psychnexus.1.1.17
Taheri, M. (2023). Shaping the future together: the inaugural vision for ai and tech in behavioral and social sciences. Aitechbesosci, 1(1), 1-3. https://doi.org/10.61838/kman.aitech.1.1.1
Talhouk, R., Montague, K., Garbett, A., Araújo‐Soares, V., Akik, C., Ghattas, H., … & Balaam, M. (2019). A call for embedding dignity in humanitarian technologies. C&T '19: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities, 1-4. https://doi.org/10.1145/3328320.3328373
Tatum, A. (2018). Workplace climate and satisfaction in sexual minority populations: An application of social cognitive career theory. Journal of Counseling Psychology, 65(5), 618-628. https://doi.org/10.1037/cou0000292
Türkcan, B. (2025). Sürdürülebilir kalkinmada yapay zekanin rolü: Amaçlar için etkin politika formasyonu. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 34(Uygarlığın Dönüşümü-Sosyal Bilimlerin Bakışıyla Yapay Zekâ), 125-141.
Twigt, M. (2018). The mediation of hope: digital technologies and affective affordances within iraqi refugee households in jordan. Social Media + Society, 4(1). https://doi.org/10.1177/2056305118764426
Ulaş, M. (2025). Akademisyenlerin yapay zekâ teknolojilerini kullanma motivasyonlari üzerine nitel bir araştırma. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 34(Uygarlığın Dönüşümü-Sosyal Bilimlerin Bakışıyla Yapay Zekâ), 142-159.
van Wynsberghe, A. (2013). Designing robots for care: Care centered value-sensitive design. Science and Engineering Ethics, 19(2), 407–433. https://doi.org/10.1007/s11948-011-9343-6
Villar, J., & Quirap, E. (2023). The mediating role of intercultural competence on the relationship between the 21st-century leadership skills and teachers' job satisfaction. International Journal of Research Publications, 136(1). https://doi.org/10.47119/ijrp10013611120235623
Vlasceanu, M., Dudı́k, M., & Momennejad, I. (2021). Interdisciplinarity, gender diversity, and network structure predict the centrality of ai organizations. PsyArXiv Preprints. https://doi.org/10.31234/osf.io/dp3ef
Widayana, G. (2023). The influence of technical skills and 21st century skills on the job readiness of vocational students. Proceedings of the 5th International Conference on Vocational Education and Technology, IConVET 2022, 6 October 2022, Singaraja, Bali, Indonesia. https://doi.org/10.4108/eai.6-10-2022.2327433
Wirtz, B. W., Weyerer, J. C., & Sturm, B. J. (2020). The dark sides of artificial intelligence: An integrated AI governance framework for public administration. International Journal of Public Administration, 43(9), 818-829. https://doi.org/10.1080/01900692.2020.1749851
Woodward, R., & Jenkings, K. (2011). Military identities in the situated accounts of british military personnel. Sociology, 45(2), 252-268. https://doi.org/10.1177/0038038510394016
World Economic Forum. (2023). Future of Jobs Report 2023. https://www.weforum.org/reports/future-of-jobs-report-2023
Yu, X., Xu, S., & Ashton, M. (2022). Antecedents and outcomes of artificial intelligence adoption and application in the workplace: The socio-technical system theory perspective. Information Technology and People, 36(1), 454-474. https://doi.org/10.1108/itp-04-2021-0254
Zaber, M., Karoly, L., & Whipkey, K. (2019). Reimagining the workforce development and employment system for the 21st century and beyond. Research Report. https://doi.org/10.7249/rr2768
Zoltowski, C., Oakes, W., & Cardella, M. (2012). Students' ways of experiencing human‐centered design. Journal of Engineering Education, 101(1), 28-59. https://doi.org/10.1002/j.2168-9830.2012.tb00040.x
Zuboff, S. (2019). The Age of Surveillance Capitalism. PublicAffairs.

Details

Primary Language

English

Subjects

Accounting, Auditing and Accountability (Other)

Journal Section

Research Article

Authors

Cumali Kılıç ^*
0000-0003-1564-1938
Türkiye

Publication Date

July 21, 2026

Submission Date

May 10, 2025

Acceptance Date

November 4, 2025

Published in Issue

Year 2026 Volume: 35

DOI

https://doi.org/10.35379/cusosbil.1696733

IZ

https://izlik.org/JA44PX45BT

Cite

RIS / Bibtex

APA

Kılıç, C. (2026). ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 35. https://doi.org/10.35379/cusosbil.1696733

AMA

1.Kılıç C. ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2026;35. doi:10.35379/cusosbil.1696733

Chicago

Kılıç, Cumali. 2026. “ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES”. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 35 (July). https://doi.org/10.35379/cusosbil.1696733.

EndNote

Kılıç C (July 1, 2026) ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 35

IEEE

[1]C. Kılıç, “ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES”, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, vol. 35, July 2026, doi: 10.35379/cusosbil.1696733.

ISNAD

Kılıç, Cumali. “ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES”. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 35 (July 1, 2026). https://doi.org/10.35379/cusosbil.1696733.

JAMA

1.Kılıç C. ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2026;35. doi:10.35379/cusosbil.1696733.

MLA

Kılıç, Cumali. “ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES”. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, vol. 35, July 2026, doi:10.35379/cusosbil.1696733.

Vancouver

1.Cumali Kılıç. ARTIFICIAL INTELLIGENCE AND THE FUTURE OF WORK: A HUMAN-CENTERED PERSPECTIVE FROM THE SOCIAL SCIENCES. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 2026 Jul. 1;35. doi:10.35379/cusosbil.1696733

The rules that must be followed when writing articles to be sent to the journal are summarized below:

1. Çukurova University Journal of Social Sciences Institute is a refereed journal published in Continuous Publication Model.

2. The article to be sent must not have been published anywhere before.

3. Articles can be published in Turkish, English, French or German. If the article is written in English, French or German, a Turkish abstract and title must be included.

4. Articles must be written in accordance with the Turkish Language Association spelling rules.

5. Articles must be written in Microsoft Word 2003 or later versions and sent online via the internet.

6. The title of the article must be appropriate to the text, centered; short and clear; written in capital letters.

7. The author's name must be centered in the article; if there is more than one author, their names must be written side by side. Information about the authors (University name, Faculty name, e-mail address, Orcid No) must be given in a footnote.

8. The first page of the article should consist of only ABSTRACT and ABSTRACT, and this page should be created by placing it in the Article Template (see Article Template)

9. Paper size in articles: A-4 vertical, page structure bottom: 2.5 cm, top: 2.5 cm, left: 2.5 cm, right: 2.5 cm, header: 3 cm, footer: 3 cm, font: Times New Roman, point: 10, line spacing: single. The entire article should not exceed 8000 words.

10. Footnotes should be written in Times New Roman font, 8 point and line spacing “single”. Footnotes should not be used except for notes on old-lettered text studies and important explanations about the study.

11. The abstract should be written in 8 point and Times New Roman font. It should consist of one paragraph (even if it consists of several paragraphs, it should fit into one paragraph), and line spacing should be set to “single”. It should consist of at least 150 and at most 200 words. The abstract should be placed in capital letters on the left side of the text.

12. In original articles, sections should be organized as follows:
INTRODUCTION (maximum 3 pages)
LITERATURE REVIEW
METHOD
RESEARCH FINDINGS
CONCLUSION

13. The main section headings above should be written in bold, capital letters, aligned to the left. Headings should not be numbered, and there should be no paragraph indentation.

14. Subsection headings should be written in bold, with the first letter of each word capitalized, and should start 0.5 cm. indentation. All paragraph indents should be aligned.

15. If tables are to be included in the text, they should be shown as follows: “Table 1.”. The name of the table should be written centered above the table, with the first letter of each word capitalized, and should not be italicized. In figures, it should be written centered under the figure, with the word “Figure 1.” capitalized. Figures and graphics should be drawn on the computer; photos or pictures should have high resolution and should be numbered.

16. If hypotheses will be included in the study, the hypothesis indication should be as follows: “H1:”. Hypotheses should not be written in italics.

17. The sources used in the article should be given under the title “RESOURCES” after the “RESULTS” section. It should be prepared with Times New Roman font, 10 points, right-left 0, hanging 1.25, and line spacing “single”. 1 line space should be left after each source.

18. The sources in the article should be written in accordance with APA 7 (https://apastyle.apa.org/) style.

Guidelines for writing articles to be sent to the journal:

1. The Journal of Institute of Social Sciences of Çukurova University is a peer-reviewed journal published Continious Publication Model.
2. Papers must be submitted on the understanding that they have not been published elsewhere.
3. The articles can be written in Turkish, English, French or German. If the article has been written in English, French or German, a summary in Turkish must also be included.
4. The articles should be written in accordance with the spelling rules of the Turkish Language Association.
5. Articles should be written in Microsoft Word 2003 or higher and they should be submitted through the online system.
6. Use a concise and clearly written title that reflects the paper's content. Use capital letters and center alignment.
7. Author names should be center aligned on the article; if there is more than one author, their names should be written side by side. Authorship information (University name, Faculty name, e-mail address, ORCID number) should be given in the footnote.
8. The first page of the article should consist of only SUMMARY and ABSTRACT using the Article Template (see Article Template).
9. Please adhere to the following formatting guidelines: a. Paper size: A-4 vertical b. Page layout: bottom 2.5 cm, top: 2.5 cm, left: 2.5 cm, right: 2.5 cm, header: 3 cm, footer: 3 cm.
c. Font: Times New Roman

Ethical Principles

This guideline should be carefully reviewed by all researchers who will submit a study to the Journal.

Çukurova University Journal of Social Sciences Institute is a peer-reviewed journal published in accordance with the ethical principles and rules specified below, with the aim of publishing qualified scientific articles in the field of Social Sciences.
Articles sent to Çukurova University Journal of Social Sciences Institute are evaluated through a double-blind peer-review process.
The journal is published electronically with free access.
The journal only accepts articles through the Dergi Park system.
Çukurova University Journal of Social Sciences Institute is a journal aware of the fact that information must be easily accessible in order for scientific studies to advance, and supports the initiative to make refereed journal literature open access, as stated in the Budapest Open Access Declaration, and offers all published articles in an environment where everyone can read and download them, free of charge.
In this declaration, open access is used in the sense that “scientific literature can be accessed, read, saved, copied, printed, scanned, linked to full text, indexed, transferred to software as data and used for any lawful purpose via the Internet without financial, legal and technical barriers”.
Considering the role of knowledge sharing in the advancement of science, open access is of great importance for researchers and readers. For this reason, articles in this journal can be used as long as the author and original source are cited. Permission from authors or publishers is not required.
It is aimed that all stakeholders (author, editor, referee, publisher and reader) who present a scientific study contribute to the correct advancement of science. In accordance with this goal, compliance with scientific ethical principles is important in scientific studies prepared.
These ethical principles have been accepted by us based on the guidelines prepared by COPE (Committee on Publication Ethics) and are presented below with some of them, with the recommendation that stakeholders adopt them as well.
Accordingly, the ethical responsibilities, roles and duties of authors, journal editor, referees and publisher are included in our Journal. In addition, information is provided regarding plagiarism and unethical behaviors in Çukurova University Social Sciences Institute Journal. The sources used while preparing these policies are stated at the end of the guide.

Author(s)
• Articles sent to Çukurova University Social Sciences Institute Journal must be original studies in the field of Social Sciences.

All sources used in the articles (authors, online pages, personal interviews, etc.) must be cited correctly and appropriately.

• It must be stated that the articles sent to the journal have not been sent to another journal and the Copyright Transfer Form must be filled out.

People who have not contributed to the article intellectually should not be listed as authors.

• Conflicts of interest regarding the submitted article must be stated and the reason must be explained.

• Authors may be asked to submit the raw data of their work to the editorial board during the refereeing process, in which case the authors are expected to share their raw data with the editorial board. Authors are obliged to keep the data related to a published article for 5 years.

• Authors must inform the editor and the editorial board when they detect an error in their work and cooperate for the correction or retraction process.

Authors cannot use language and attitudes that degrade or belittle any individual, community or institution in their articles.

Referees
All articles sent to Çukurova University Journal of Social Sciences are evaluated with a double-blind refereeing process. Double-blind refereeing means that authors are kept confidential from referees and referees are kept confidential from authors in order to ensure an impartial, objective and independent evaluation process.
Articles are sent to the referees for evaluation through the Dergi Park system.
Referees are required to fill out a form that includes the contribution of the article they are evaluating to their field, their decisions on whether the article is publishable or not, and the reasons for these decisions.
The ethical responsibilities and roles of referees of Çukurova University Journal of Social Sciences are as follows:
• Referees are required to referee articles related to their fields of expertise only.
• Referees are expected to agree to referee articles that do not have any conflicts of interest. If referees discover any conflicts of interest, they must inform the editor and decline to referee the relevant article.

• Referees must evaluate articles impartially and objectively.

• Referees are required to fill out the Referee Evaluation Form for the articles they evaluate, and

İmtiyaz Sahibi (Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Adına)

Hüseyin GÜLER

Econometric and Statistical Methods, Statistics

Editor

Mustafa YAŞAR

Psychological Counseling Education, Adult Education, Early Childhood Education, Educational Psychology

Mizanpaj Editörü

Mustafa Can KIZGINDEMIR

Information Systems User Experience Design and Development, Visual Communication Design, Graphic Design, Video Design, Web Design

Son Okuyucu

Ayşenur SÖYÜ

Psychology of Religion, Religious Studies (Other)

Alan Editörü

C. Hakan ÇUHADAR

Music, Interpretation in Western Classical Music, Theories of Music, Musicology and Ethnomusicology

Marella BODUR ÜN

Comparative Political Movement, Gender and Politics, Political Sociology, European Union-Turkiye Relations, Globalisation, International Relations Theories

Engin ÇETIN

Turkish Language and Literature, Old Turkic Language (Orhon, Uyghur, Karahan), Historical North East Turkish Language (Khwarezm, Kipchak, Chagatai)

Ebru ÖZGÜR GÜLER

Econometric and Statistical Methods, Quantitative Decision Methods

NÖ

Nurcihan ÖZDOĞAN

Equity and Trusts Law

EK

Ebru KAYA

English As A Second Language

AB

Ayten Pınar BAL

Education, Curriculum and Instration , Mathematics Education

Nuran ÖZTÜRK

Turkish Islamic Literature, Classical Turkish Literature of Ottoman Field

Fehime Yeşim GÜRANI

Built Environment and Design, Interior Architecture , Sustainable Architecture

Fatma ŞAHIN

Archaeological Science, Ceramics in Archeology, Early Bronze Age Archeology, Neolithic Age Archeology, The Archaeology of Middle Bronze Age

Aydın ÇAM

Cinema Sociology, Cinema Theories, Cinema History

Birsel AYBEK

Education

AB

Almıla BURGAÇ ÇIL

International Economics

Raziye GÜNAY BILALOĞLU

Early Childhood Education

Mustafa MAVAŞOĞLU

Applied Linguistics and Educational Linguistics

Özlem USLU

Fine Arts Education, Museum Education, Photography, Interdisciplinary Art, Installation

İÜ

İlksun Didem ÜLBEĞI

Industrial Organisation, Entrepreneurship, Organizasyon, Organisation and Management Theory, Organisational Planning and Management, Organisational Behaviour, Strategy, Management and Organisational Behaviour (Other)