ÇALIŞMA YAŞAMI KALİTESİ, İŞYERİNDE SAPKIN DAVRANIŞ VE İŞTEN AYRILMA EĞİLİMİ İLİŞKİSİ

Abstract

This study aimed to investigate the relationship among Quality of Work Life (QWL), Workplace Deviance (WD) and Turnover Intention (TI) and to indicate the effect of sub-dimensions of QWL on sub-dimensions of WD. This paper covers the effect of the research of a subject which has not been handled in the literature. In this context, QWL which was designed by Demir (2009) via the studies of Walton (1975), Gilbert (1989) and Sirgy etc. (2001) at the scale of WD which was designed by Demir (2010) by using the study of Hollinger & Clark (1982b), Robinson & Bennett (1995) and Lawrence & Robinson (2007) at the scale of TI designed and adapted to Turkish by Avcı (2008) through the study of Wayne etc. (1997). It’s applied to the 794 employees in the cargo sector in Turkey, Istanbul. Survey data was analyzed with SPSS software. Analysis of the survey data significantly confirmed that TI is negatively associated with QWL, while WD is positively associated with TI. On the other hand, QWL is negatively associated with WD. Besides, it is determined that WD together with QWL predicted approximately 59% of the total variance of TI. As a consequence it’s investigated that some of the sub-dimensions of QWL is the current predictor for sub-dimensions of WD

Keywords

• Quality of Work Life, Workplace Deviance, Turnover Intention

ÇALIŞMA YAŞAMI KALİTESİ, İŞYERİNDE SAPKIN DAVRANIŞ VE İŞTEN AYRILMA EĞİLİMİ İLİŞKİSİ

Abstract

Bu çalışmanın amacı, Çalışma Yaşamı Kalitesi (ÇYK), İşyerinde Sapkın Davranış (İSD) ve İşten Ayrılma Eğilimi (İAE) arasındaki ilişkiyi irdelemek ve ÇYK alt boyutlarının, İSD alt boyutlarının kontrolü üzerindeki etkilerini ortaya koymaktır. Öncelikle konuyla ilgili literatür taraması gerçekleştirilmiş ve bu üç kavramın birbirleriyle ilişkisinin fazla incelenmediği görülmüştür. Bu bağlamda Walton (1975), Gilbert (1989) ve Sirgy vd. (2001) çalışmalarından yararlanılarak Demir (2009) tarafından geliştirilen “Çalışma Yaşamı Kalitesi Ölçeği”, Hollinger ve Clark (1982b), Robinson ve Bennett (1995) ve Lawrence ve Robinson (2007) çalışmalarından yararlanılarak, Demir (2010) tarafından geliştirilen “İşyerinde Sapkın Davranış Ölçeği” ve Wayne vd. (1997) tarafından geliştirilmiş ve Avcı (2008) tarafından Türkçeye uyarlanmış “İşten Ayrılma Eğilimi Ölçeği”, anket yöntemi kullanılarak İstanbul’da kargo sektöründe çalışan 794 işgörene uygulanmıştır. Araştırmada elde edilen veriler SPSS programı aracılığıyla analiz edilmiştir. Analiz sonucunda İAE’nin ÇYK’yle arasında negatif yönlü bir ilişki görülürken, İSD ile arasında pozitif yönlü bir ilişki saptanmıştır. ÇYK ile İSD arasındaki ilişki ise negatif yönlüdür. Ayrıca İSD, ÇYK ile birlikte İAE üzerindeki toplam varyansın yaklaşık %59’unu yordadığı sonucuna ulaşılmıştır. Son olarak ÇYK’nin bazı alt boyutlarının (iş tasarımı, teşvik programları ve ergonomi) İSD’ın alt boyutları (kişisel, politik, üretim ve mülkiyet) için geçerli yordayıcılar oldukları tespit edilmiştir

Keywords

• Çalışma Yaşamı Kalitesi, İşyerinde Sapkın Davranış, İşten Ayrılma Eğilimi

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