The Role of Positive Technologies in Health Services and Patient Engagement

Abstract

Positive technology, which is a concept of positive psychology, is a scientific and applied approach used to improve the quality of personal experiences in order to improve the health level of individuals, institutions and society. It can be said that the use of positive technologies in health services and in health institutions has increased and digital transformations are manifested in many areas of the health sector. The electronic health records, mHealth, telemedicine, portal technology, self-service kiosks, remote monitoring tools, sensors and wearable technology, wireless communication, real-time locating services and pharmacogenomics/genome sequencing have been among the positive technologies used in health services in recent years. Patient engagement, which has an important role in improving health service quality and health outcomes, is one of the prominent issues in recent years. Patient engagement is an integral part of health services. Positive technologies are useful for managing patients' habits and managing relationships with other people at home and at work, and empower patients to manage their own health. Patients can participate in the provision of health services as required by their care through positive technologies. This study aims to investigate the role of positive technologies in patient engagement.

Keywords

• Technology,patient engagement,health services

Pozitif Teknolojilerin Sağlık Hizmetlerinde ve Hasta Katılımında Rolü

Öz

Pozitif psikolojinin ortaya çıkardığı bir kavram olan pozitif teknoloji bireylerin, kurumların ve toplumun sağlık düzeyini iyileştirmek amacıyla kişisel deneyimlerin kalitesini iyileştirmede kullanılan bilimsel ve uygulamalı bir yaklaşımdır. Pozitif teknolojilerin sağlık hizmetlerinde ve sağlık kurumlarında kullanım alanlarının arttığı ve dijital dönüşümlerin sağlık sektörünün birçok alanında kendini gösterdiği söylenebilir. Elektronik sağlık kayıtları, mobil sağlık, teletıp, portal teknolojisi, self servis kioskları, uzaktan kumandalı araçlar, sensörler ve giyilebilir teknoloji, kablosuz iletişim, gerçek zamanlı konum belirleme hizmetleri, farmakogenomik/genom dizilemesi gibi teknolojiler, son yıllarda sağlık hizmetlerinde kullanılan pozitif teknolojiler arasında yer almaktadır. Sağlık hizmeti kalitesinin ve sağlık sonuçlarının iyileştirilmesinde önemli bir rolü olan hasta katılımı, son yıllarda dikkat çeken konular arasındadır. Hasta katılımı, sağlık hizmetlerinin ayrılmaz bir parçasıdır. Pozitif teknolojiler hastaların alışkanlıklarını yönetmede, evde ve işyerinde diğer insanlarla olan ilişkilerini idare etmede fayda sağlamaktadır ve hastaları kendi sağlıklarını yönetmeleri için güçlendirmektedir. Hastalar pozitif teknolojiler aracılığıyla kendi bakımlarının gerektirdiği şekilde sağlık hizmetleri sunumuna katılım sağlayabilmektedir. Bu çalışmada pozitif teknolojilerin hasta katılımdaki rolünün incelenmesi amaçlanmıştır.

Anahtar Kelimeler

• Teknoloji,hasta katılımı,sağlık hizmetleri

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