Volume: 12 Issue: 1 , 2/1/12

Year: 2012

Other

 

2. Consumer Guilt: A Model of Its Antecedents and Consequences

 

3. The Impact of Unfair Business Practices on Bank Customers: An Experimental Study

 

4. Analysis of TQM Effects on Business Performance of SME’s in Denizli

 

6. Impact of Social Capital on Radical Innovation Efforts of the Organizations: A Case in the Aviation Industry

 

11. Use of the Kano’s Model in the Quality Function Deployment Planning Matrix