Article Product Differentiation and the Irrelevancy of Input Prices for Make-or-Buy Decisions

M. Burak Önemli

February 1, 2012 Page 1-8

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Article Consumer Guilt: A Model of Its Antecedents and Consequences

Ayla Özhan Dedeoğlu , İpek Kazançoğlu

February 1, 2012 Page 9-22

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Article The Impact of Unfair Business Practices on Bank Customers: An Experimental Study

Volkan Özbek , Ümit Alnıaçık , Fatih Koç

February 1, 2012 Page 23-30

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Article Analysis of TQM Effects on Business Performance of SME’s in Denizli

Ali Türkyılmaz , Şenol Okay , Leyla Temizer , Muhammet Enis Bulak

February 1, 2012 Page 31-38

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Article Relations Between the Levels of Employees Job Satisfaction and Burnout: A Sample Application on the Teachers

Emel Ertürk , Tamer Keçecioğlu

February 1, 2012 Page 39-52

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Article Impact of Social Capital on Radical Innovation Efforts of the Organizations: A Case in the Aviation Industry

Aytül Ayşe Cengiz , Ahmet Emre Demirci

February 1, 2012 Page 53-66

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Article Estimation of the Beta Coefficients: An Empirical Analysis in Istanbul Stock Exchange

Ömer İskenderoğlu

February 1, 2012 Page 67-76

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Article European Union’s Fifth Enlargement Process: Economic and Political Dimensions

Cengiz Dinç

February 1, 2012 Page 77-94

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Article An Approach Based on TRIZ Methodology and SERVQUAL Scale to Improve the Quality of Health-Care Service: A Case Study

Serkan Altuntaş , Engin Yener

February 1, 2012 Page 95-104

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Article An Interactive e-Participation Model for the Public Administration System in Turkey: SIBIYO

Naci Karkın , Hüseyin Serhan Çalhan

February 1, 2012 Page 105-123

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Article Use of the Kano’s Model in the Quality Function Deployment Planning Matrix

Çiğdem Sofyalıoğlu , İlker Tunail

February 1, 2012 Page 125-135

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