Cilt: 12 Sayı: 1 , 1.02.2012

Yıl: 2012

Diğer

 

2. Consumer Guilt: A Model of Its Antecedents and Consequences

 

3. The Impact of Unfair Business Practices on Bank Customers: An Experimental Study

 

4. Analysis of TQM Effects on Business Performance of SME’s in Denizli

 

11. Use of the Kano’s Model in the Quality Function Deployment Planning Matrix