The Art of Emotional Intelligence in Soft Skills: Generate the 1st Class Human Capital

Year 2018, Volume: 11 , 36 - 42, 01.12.2018

Siti Sarawati Johar Zurina Ramlı

Abstract

The focus in
this short study is to clarify the soft skills development by the emotional
intelligence standpoint purposing for generate the first-class human capital.
Discussion on issues of Malaysian’s development scenario, the importance of
emotional intelligence and the importance of soft skills will discuss in
detail. The year 2020 is targeted by Malaysia to becoming a developed country
with our own way. The exact aspiration is to develop the ideal human capital in
balance with the emotional intelligence and acceptable mindset fitting the way
of life from one generation to one generation. The stable country’s development
in politic, economic and social field are significant to human value as
mentioned in Maslow’s theories. Many of world civilizations always noted by the
best achievement in the fact of physically facilities, infrastructures, level
of literacy, stable economic status and political that able to influence the
world order. Unfortunately, some of world society lives in absent of holistic
value, inconsiderate, depression and lack of religion grasp. Historically
Malaysia has been colonized by European around 446 years. Some of social, economy
and political patterns influenced the Malaysians way of living. Some actions
should be considered to preserve our valuable traditions, norms, culture
inherited by our relatives from different demographical background. Those
values supposed as the truly image of first class human capital incorporated
with the developing and generating the art of emotional intelligence in soft
skills among Malaysian students.

Keywords

Emotional intelligence, Soft skills, Generate, Human capital

References

• Bar-On, R. (2000). Emotional and Social Intelligence: Insights from The Emotional Quotient Inventory. Bar-On, & J. D. A. Parker (Eds.). The Handbook of Emotional Intelligence (1st ed., pp. 368–388). San Francisco, CA: Jossey-Bass. Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. New York: Bantam Book. Habibah Elias & Noran Fauziah Yaakub (1997). Psikologi Personaliti. Dewan Bahasa dan Pustaka, Kuala Lumpur. K. T. Strongman (1978). The Psychology of Emotion. Second Edition. John Wiley & Sons, Ltd. Mayer, J. D., & Salovey, P. (1997). What is Emotional Intelligence? In P. Salovey, & D. Sluyter (Eds.), Mayer, J. D., Salovey, P., & Caruso, D. (2000). Models of Emotional Intelligence. In R. Sternberg (Ed.), Salovey, P., Mayer, J. D., & Caruso, D. R. (2002). The Positive Psychology of Emotional Intelligence. In C. R. Snyder, & S. J. Lopes (Eds.). Handbook of Positive Psychology (pp. 159–171). Oxford, England: Oxford University Press.