THE MEDIATING ROLE OF ORGANIZATIONAL COMMUNICATION IN THE RELATIONSHIP BETWEEN HEALTH EMPLOYEES’ ETHICAL LEADERSHIP PERCEPTIONS AND KNOWLEDGE SHARING

Yıl 2023, Cilt: 26 Sayı: 1, 29 - 48, 22.03.2023

Murat Baş

Öz

This research focused on examining the effect of the ethical behaviors of managers in the health sector on the knowledge sharing of health employees. Ethical leadership is leaders who take care of their work, treat their employees fairly, and treat their employees ethically.. Knowledge sharing can be expressed as sharing the knowledge and experience that an individual has with others. Organizational communication, on the other hand, can be expressed as the sharing of information, feelings and thoughts that they have with each other in line with a common purpose. The main purpose of this research is to investigate the relationships between ethical leadership, knowledge sharing, and organizational communication, and to reveal the mediating role of organizational communication in the effect of ethical leadership on knowledge sharing. For this purpose, the research was carried out with 268 health employees working in Erzincan Provincial Health Directorate and its affiliated units. Data obtained within the scope of the research were analyzed using SPSS 22, AMOS 23, and SPSS PROCESS MACRO analysis programs. Following the research, it was found that ethical leadership is positively related to knowledge sharing and organizational communication and that there is a positive relationship between organizational communication and knowledge sharing. As a result of examining the mediation model in the research, it was determined that organizational communication has a partial mediating role in the relationship between ethical leadership and knowledge sharing. With the results obtained, recommendations were made to health sector managers. Sector managers should explain to their employees the importance of information exchange and communication within the organization, and exhibit fair, moral and equidistant behaviors towards their employees. In the literature review, no study has been found that has previously investigated the mediating role of organizational communication in the relationship between the direct effect of ethical leadership on organizational communication and the relationship between ethical leadership and knowledge sharing. Therefore, it is thought that this study will provide an important source and contribution to the literature.

Anahtar Kelimeler

Ethical leadership, organızational communication, knowledge sharing, health workers.

SAĞLIK ÇALIŞANLARININ ETİK LİDERLİK ALGISININ BİLGİ PAYLAŞIMI ÜZERİNDEKİ ETKİSİNDE ÖRGÜTSEL İLETİŞİMİN ARACILIK ROLÜ

Öz

Bu araştırma sağlık sektöründeki yöneticilerin etik davranışlarının, sağlık çalışanlarının bilgi paylaşımı üzerindeki etkisini incelemeye odaklanmıştır. Etik liderlik, işine özen gösteren, çalışanlarına adil davranan ve çalışanlarına ahlaki olarak etik davranan liderlerdir. Bilgi paylaşımı, bireyin sahip olduğu bilgi ve tecrübesini başkalarıyla paylaşması olarak ifade edilebilir. Örgütsel iletişim ise, çalışanların ortak bir amaç doğrultusunda, sahip oldukları bilgi, duygu ve düşüncelerini birbirleriyle paylaşması olarak ifade edilebilir. Bu araştırmanın amacı etik liderlik, bilgi paylaşımı ve örgütsel iletişim değişkenleri arasındaki ilişkilerin yanı sıra, etik liderliğin bilgi paylaşımı üzerindeki etkisinde örgütsel iletişimin aracılık rolünü incelemektir. Bu amaçla araştırma Erzincan İl Sağlık Müdürlüğü ve bağlı birimlerinde görev yapan 268 sağlık çalışanı ile gerçekleştirilmiştir. Araştırma kapsamında elde edilen veriler SPSS 22, AMOS 23 ve SPSS PROCESS MACRO analiz programları kullanılarak analiz edilmiştir. Sonuç olarak, etik liderliğin bilgi paylaşımı ve örgütsel iletişimle pozitif yönlü ilişkili olduğu, ayrıca, örgütsel iletişimle bilgi paylaşımı arasında pozitif ilişkinin bulunduğu tespit edilmiştir. Araştırmada aracılık modelinin incelenmesi sonucunda ise, etik liderlikle bilgi paylaşımı arasındaki ilişkide örgütsel iletişimin kısmi aracılık rolünün bulunduğu saptanmıştır. Elde edilen sonuçlarla sağlık sektör yöneticilerine tavsiyelerde bulunulmuştur. Sektör yöneticileri çalışanlarına bilgi alışverişinin ve iletişimin örgüt içindeki önemini anlatmalı, çalışanlarına karşı adil, ahlaki ve eşit mesafeli davranışlar sergilemelidir. Ayrıca bu sektörde faaliyet gösteren örgütlerin örgütsel iletişimi ve çalışanlarının bilgi paylaşımını artırmaya yönelik politikalar geliştirmeleri yönünde önerilerde bulunulmuştur. Literatür incelemesinde, etik liderliğin örgütsel iletişime doğrudan etkisi ile etik liderlik ve bilgi paylaşımı arasındaki ilişkide örgütsel iletişimin aracılık rolünü daha önce araştıran bir çalışmaya rastlanılmamıştır. Dolayısıyla, bu çalışmanın literatüre önemli bir kaynak ve katkı sağlayacağı düşünülmektedir.

Anahtar Kelimeler

Etik liderlik, örgütsel iletişim, bilgi paylaşımı, sağlık çalışanları.

Kaynakça

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