İş Becerikliliği ve İş Tatmini Arasındaki İlişki: “İşe ilişkin değişiklikler, memnuniyeti artırabilir mi?”

Abstract

Bu araştırmada ulusal yazında henüz araştırma konusu yapılan iş becerikliliği ve iş becerikliliğinin bir ardılı olduğu düşünülen iş tatmini kavramları ele alınmıştır. Araştırmada literatür taramaları yapılmış ve ulusal yazında kavramlar arası ilişkiyi ele alan araştırmaların yapılmadığı belirlenmiştir. Uluslararası araştırma bulguları da dikkate alınarak araştırma hipotez(ler)i geliştirilmiştir. Geliştirilen hipotezlerin testi için imalat sektöründe faaliyet gösteren bir işletmenin 198 çalışanından veriler toplanmıştır. Verilerin toplanmasında kolayda örnekleme yöntemi ve anket tekniği kullanılmıştır. Hipotez testine ilişkin bulgulardan iş becerikliliğinin sadece yapısal iş kaynaklarını artırma boyutunun çalışanların iş tatminini pozitif yönde etkilediği tespit edilmiştir. İş becerikliliğinin sosyal iş kaynaklarını arttırma, merak uyandırıcı iş taleplerini arttırma ve engelleyici iş taleplerini azaltma boyutları iş tatminini anlamlı düzeyde etkilememiştir. İş becerikliliğine ilişkin bütünsel analizler sonucunda ise iş becerikliliği davranışının artmasıyla iş tatmin düzeyinin de arttığı; dolayısıyla iş becerikliliğinin iş tatmininin önemli bir öncülü olduğu belirlenmiştir. Araştırma bulguları yorumlanarak kısıtlar ifade edilmiştir.

Keywords

• İş becerikliliği,İş tatmini,İmalat sektörü

The Relationship between Job Crafting and Job Satisfaction: “Can Changes in Work Increase Satisfaction?”

Abstract

In this study, the concept of job crafting, which is the subject of new research in the national literature, and the concept of job satisfaction, which is thought to be the result of job crafting, are discussed. The literature was reviewed and it was determined that there were no studies on the relationship between concepts in the national literature. Research hypothesis has been developed by taking into account international research findings. Data were collected from 198 employees of a manufacturing business in order to test the developed hypotheses. Sampling method and survey technique were used for data collection. Findings of hypothesis testing showed that the dimension of increasing structural job resources of the job crafting positively affects the job satisfaction of the employees. Decreasing hindering job demands, increasing social job resources, increasing challenging job demands were not significantly affected job satisfaction. As a result of general analyzes on job crafting, it was determined that job satisfaction level increased with the increase of job crafting behaviors. Therefore, it is determined that job crafting is an important premise of job satisfaction. The research findings were interpreted and the constraints in the research were expressed.

Keywords

• Job crafting,Job satisfaction,Manufacturing sector

References

1. Abelha, Daniel Martins, Paulo César da Costa Carneiro ve Flávia de Souza Costa Neves Cavazotte. “Transformational Leadership and Job Satisfaction: Assessing the Influence of Organizational Contextual Factors and Individual Characteristics”, Review of Business Management, 20/4 (2018): 516-532.
2. Afif, Ali Hemmati. “The Relationship Between Perceived Organizational Supports with Job Satisfaction and Organizational Commitment at Faculty Members of Universities”, Sleep and Hypnosis, 20/4 (2018): 290-293.
3. Asghar, Saima ve Isaiah Oino. “Leadership Styles and Job Satisfaction”, Market Forces College of Management Sciences, XIII/1 (2018): 1-13.
4. Bellani, Elvita, Sri Rezky Ramadhani ve Muhammad Tamar. “Job Satisfaction as Predictor of Employee Engagement”, Advances in Social Science, Education and Humanities Research (ASSEHR), 127 (2017): 15-19.
5. Charoensukmongkol, Peerayuth, Murad Moqbel ve Sandra Gutierrez-Wirsching. “The Role of Co-Worker and Supervisor Support on Job Burnout and Job Satisfaction”, Journal of Advances in Management Research, 13/1 (2016): 4-22.
6. Cheng, Jui-Chang ve Yi O-Yang. Hotel Employee Job Crafting, Burnout, and Satisfaction: The Moderating Role of Perceived Organizational Support. International Journal of Hospitality Management, 72 (2018): 78-85.
7. Cheng, Jui-Chang ve Chien-Yu Chen, Hsiu-Yu Teng ve Chang-Hua Yen. “Tour Leaders’ Job Crafting and Job Outcomes: The Moderating Role of Perceived Organizational Support”, Tourism Management Perspectives, 20 (2016): 19-29.
8. Dar, Wahid Ahmad ve Irshad Ahmad Najar. “Job Satisfaction of Plus Two Male Lecturers of District Budgam with Respect to Their Marital Status”, International Journal of Multidisciplinary Education and Research, 2/5 (2017): 60-63.

9. Demerouti, Evangelia ve Arnold B. Bakker. “Job Crafting”, An Introduction to Contemporary Work Psychology M.C.W. Peeters, J. D. Jonge ve T.W. Taris (Ed.), (ss. 414-433), UK: John Wiley & Sons, 2014.
10. Demerouti, Evangelia, Arnold B. Bakker, Friedhelm Nachreiner ve Wilmar B. Schaufeli. “The Job Demands-Resources Model of Burnout”, Journal of Applied Psychology, 86/3 (2001): 499-512.
11. Guan, Chang-Yue Shang, Yu Li ve Hong-Lin Ma. “The Mediating Role of Psychological Capital on the Association between Occupational Stress and Job Satisfaction among Township Cadres in a Specific Province of China: A Cross-Sectional Study”, International Journal of Environmental Research and Public Health, 14 (2017): 1-12.
12. Harter, James K., Frank L. Schmidt ve Theodore L. Hayes. “Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis”, Journal of Applied Psychology, 87/2 (2002): 268-279.
13. Hedayat, Amjad, Fatemeh Nemati Sogolitappeh, Reza Shakeri, Mohamad Abasifard ve Mohamad Khaledian. “Relationship between Organizational Commitment and Job Satisfaction”, International Letters of Social and Humanistic Sciences, 81 (2018): 30-38.
14. Hrnjic, Anes, Amila Pilav-Velic, Irma Djidelija ve Hatidza Jahic. “Innovative Behavior and Employee Job Satisfaction in Telecommunications Sector”, Economic Review – Journal of Economics and Business, XVI/1 (2018): 19-30.
15. Ingusci, Emanuela, Antonino Callea, Antonio Chirumbolo ve Flavio Urbini. “Job Crafting and Job Satisfaction in a Sample of Italian Teachers: The Mediating Role of Perceived Organizational Support”, Electronic Journal of Applied Statistical Analysis, 9/4 (2016): 675-687.
16. Kerse, Gökhan. “İş Becerikliliği (Job Crafting) Ölçeğini Türkçe’ye Uyarlama ve Duygusal Tükenme İle İlişkisini Belirleme”, İşletme Araştırmaları Dergisi, 9/4 (2017): 283-304.
17. Kerse, Gökhan. “The Impact of Job Crafting on Person-Job Fit: “I am Compatible With My Work Because I Can Make Changes in My Work””, Atatürk Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 32/4 (2018): 941-958.
18. Leana, Carrie, Eileen Appelbaum ve Iryna Shevchuk. “Work Process and Quality of Care in Early Childhood Education: The Role of Job Crafting”, Academy of Management Journal, 52/6 (2009): 1169-1192.
19. Mäkikangas, Anne. “Job Crafting Profiles and Work Engagement: A Person-Centered Approach”, Journal of Vocational Behavior, 106 (2018): 101-111.
20. Ogbuanya, Theresa Chinyere ve Samson Onyeluka Chukwuedo. “Job Crafting-Satisfaction Relationship in Electrical/Electronic Technology Education Programme: Do Work Engagement and Commitment Matter?”, Journal of Work and Organizational Psychology, 33 (2017): 165-173.
21. Slemp, Gavin R. ve Dianne A. Vella-Brodrick. “The Job Crafting Questionnaire: A New Scale To Measure The Extent To Which Employees Engage in Job Crafting”, International Journal of Wellbeing, 3/2 (2013): 126-146.
22. Tepayakul, Ruechuta ve Idsaratt Rinthaisong. “Job Satisfaction and Employee Engagement among Human Resources Staff of Thai Private Higher Education Institutions”, The Journal of Behavioral Science, 13/2 (2018): 68-81.
23. Tims, Maria, Arnold B. Bakker ve Daantje Derks. “Development and Validation of The Job Crafting Scale”, Journal of Vocational Behavior, 80 (2012): 173-186.
24. Tims, Maria, Arnold B. Bakker ve Daantje Derks. “The Impact of Job Crafting on Job Demands, Job Resources and Well-Being”, Journal of Occupational Health Psychology, 18//2 (2013): 230–240.
25. Travaglianti, Fabrice, Audrey Babic ve Isabelle Hansez. “The Role of Work-Related Needs in The Relationship Between Job Crafting, Burnout and Engagement”, SA Journal of Industrial Psychology, 42/1 (2016): 1-13.
26. Way, Sean A., Michael C. Sturman ve Carola Raab. “What Matters More? Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers’ Job Performance”, [Electronic version], Cornell Hospitality Quarterly, 51/3 (2010): 379-397.
27. Weiss, Howard M. “Deconstructing Job Satisfaction Separating Evaluations, Beliefs and Affective Experiences”, Human Resource Management Review, 12 (2002): 173-194.
28. Wrzesniewski, Amy ve Jane E. Dutton. “Crafting a Job: Revisioning Employees as Active Crafters of Their Work”, Academy of Management Review, 26/2 (2001): 179-201.
29. Yao, Chialing ve Paichin Huang. “Effects of Leadership Style on Job Satisfaction and Intention to Stay in Shipping Industry”. In: Liu, Z.L. ve Mi, C. (ed. ), Advances in Sustainable Port and Ocean Engineering. Journal of Coastal Research, Special Issue, 83, ss. 796-801, 2018.
30. Yuan, Guo, Libin Jia ve Jian Zhao. “Organizational Identification Moderates The Impact of Organizational Justice on Job Satisfaction”, Work, 54 (2016): 189-195.
31. Zheng, Xingshan, Ismael Diaz, Ningyu Tang ve Kongshun Tang. “Job Insecurity and Job Satisfaction the Interactively Moderating Effects of Optimism and Person-Supervisor Deep-Level Similarity”, Career Development International, 19/4 (2014): 426-446.