Research Article
BibTex RIS Cite

The Mediating Role of Forgiveness in the Effect of Person-Organization Fit on Job Satisfaction and Job Stress: A Study on Healthcare Workers

Year 2021, , 441 - 475, 31.12.2021

Gizem Yıldırım , Şennur Aşıkoğlu , Hasan Hüseyin Uzunbacak , Tahsin Akçakanat

https://doi.org/10.22139/jobs.969491
Cited By: 1

Abstract

Aim: In this study, it was aimed to determine whether forgiveness has a mediating role in the effect of person-organization fit of healthcare workers on job satisfaction and job stress.
Method: The sample of the study consists of 300 healthcare workers. Questionnaire method was used in the research. The prepared questionnaires were sent to the participants electronically with the convenience sampling method. In order to analyze the data, confirmatory factor analysis, descriptive statistics, correlation and regression (path) analyzes were applied.
Findings: When the relationships between the variables are examined, it is seen that there is a positive relationship between person-organization fit and job satisfaction, and between person-organization fit and forgiveness. A negative relationship was found between person-organization fit and job stres.
Results: According to the research findings, it has been determined that person-organization fit and forgiveness have significant effects on job satisfaction and job stress. Forgiveness plays a mediating role in the effect of person-organization fit on job satisfaction and job stress. The findings were discussed in the context of the previous research results.

Keywords

Forgiveness Job Satisfaction Job Stress Person-Organization Fit

References

  • Afsar, B. & Badir, Y. (2017). Workplace Spirituality, Perceived Organizational Support And İnnovative Work Behavior: The Mediating Effects Of Person-Organization Fit. Journal of Workplace Learning, 29(2), 95-109.
  • Akbal, B. (2010). Bankalarda Uygulanan Performans Değerlendirme Kriterlerinin, Çalışanların İş Tatminleri Üzerindeki Etkilerini Belirlemeye Yönelik Bir Alan Araştırması: Ankara İli Özel Ve Kamu Bankaları Karşılaştırması. Yüksek Lisans Tezi. Ankara: Atılım Üniversitesi Sosyal Bilimler Enstitüsü.
  • Akın, M. Özdevecioğlu, M. & Ünlü, O. (2012). Örgütlerde İntikam Niyeti ve Affetme Eğiliminin Çalışanların Ruh Sağlıkları İle İlişkisi. Amme İdaresi Dergisi, 45(1), 77-97. Andersson, L. M. (1999). Tit For Tat? The Spiraling Effect Of Incivility In The Workplace. Academy of Management Review, 3(3), 452-471.
  • Andrews, M. C. Baker, T. & Hunt, T. G. (2011). Values And Person-Organization Fit: Does Moral İntensity Strengthen Outcomes? Leadership & Organization Development Journal, 32(1), 5– 19.
  • Aquino, K. Grover, S. L. Goldman, B. & Folger, R. (2003). When Push Doesn't Come To Shove: Interpersonal Forgiveness İn Workplace Relationships. Journal of Management Inquiry, 3, 209-216.
  • Arbour, S. Kwantes, C. T. Kraft, J. M. & Boglarsky, C. (2014). Person-Organization Fit: Using Normative Behaviors To Predict Workplace Satisfaction, Stress And Intentions To Stay. Journal of Organizational Culture, Communications and Conflict, 18(1), 41-64.
  • Armstrong, M. (1996). Employee Reward, Institute of Personnel and Development, IPD House, London.
  • Ashton, M. E. Paunone, S. V. Helmes, E. & Jackson, D. N. (1998). Kin Altruism, Reciprocal Altruism, And The Big Five Personality Factors. Evolution and Human Behavior, 19, 243-255.
  • Asıcı, E. & Uygur, S. S. (2017). Duygusal Öz-Yeterlik Ve Affetmenin Algılanan Stres Düzeyini Yordayıcı Rolü. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 6(3), 1353-1375.
  • Atay, İ. D. (1985). İş Değerleme ve Başarı Değerleme Yöntemleri. İstanbul Üniversitesi Yayını, No: 3309, Güryay Matbaacılık, İstanbul.
  • Ay, F. A. Filizöz, B. & Öncül, M. S. (2014). Kariyer Yönetimi Uygulamalarının İş Tatminine Etkisi: Kamu Ve Özel Sağlık Çalışanlarına Yönelik Bir Araştırma, AKÜ İİBF Dergisi, 16(2), 45-61.
  • Backhaus, K. (2003). Importance of Person-Job Fit to Job Seekers, Career Development International ,8(1), 21- 26.
  • Barutçugil, İ. (2002). Performans Yönetimi. Kariyer Yayıncılık, İstanbul.
  • Behram, N. K. ve Dinç, E. (2015). Algılanan Kişi-Örgüt Uyumunun Kişilerarası Çatışma Ve İşten Ayrılma Niyeti Üzerine Etkisi. Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 7(1): 115-124.
  • Benligiray, S. (2004). İnsan Kaynakları Yönetimi. Eskişehir: Anadolu Üniversitesi.
  • Bennett, R. J. & Cox, S. (2014). Forgoing The Sweetness Of Revenge For The Healthy Choice Of Forgiveness. In R. A. Giacalone, & M. D. Promislo (Eds.). Handbook of Unethical Work Behavior: Implications for Individual Well-Being (pp. 44–55). Routledge, New York.
  • Bies, R. J. Barclay, L. J. Tripp, T. M. & Aquino, K. (2016). A Systems Perspective On Forgiveness In Organizations. The Academy of Management Annals, 10(1), 245–318. Bingöl, D. (1990). Personel Yönetimi ve Beşeri İlişkiler. Atatürk Üniversitesi Basımevi.
  • Boonyarit, I. Chuawanlee, W. Macaskil, A. & Supparerkchaisakul, N. (2013). A Psychometric Analysis Of The Workplace Forgiveness Scale. Europe’s Journal of Psychology, 9(2), 319–338.
  • Bottom William, P., Gibson, K. & Daniels Steven, E. & Murnighan, J. K. (2002). When Talk Is Not Cheap: Substantive Penance and Expressions of Intent In Rebuilding Cooperation. Organization Science, INFORMS, 13(5), 497-513.
  • Boyne, G. A. (2003). Sources of Public Service Improvement: A Critical Review And Research Agenda. Journal of Public Administration Research and Theory, 13(3), 367–394.
  • Bradfield, M. & Aquino, K. (1999). The Effects Of Blame Attributions And Offender Likableness On Forgiveness And Revenge In The Workplace. Journal of Management, 25(5), 607-631.
  • Bright, D. S. Ronald, E. F. & David, L. C. (2010). Forgiveness From The Perspectives Of Three Response Modes: Begrudgement, Pragmatism, And Transcendence. Journal of Management, Spirituality & Religion, 3(1-2), 78-103.
  • Burnette, J. L. Taylor, K. W. Worthington, E. L. & Forsyth, D. R. (2007). Attachment And Trait Forgivingness: The Mediating Role Of Angry Rumination. Personality and Individual Differences, 42(8), 1585-1596.
  • Butler, D. S. & Mullis, F. (2001). Forgiveness: A Conflict Resolution Strategy In The Workplace. The Journal of Individual Psychology, 57(3), 259–272.
  • Byrne, B. M. (2010). Structural Equation Modeling With Amos (Second Edition). Newyork: Routledge Taylor & Francis Group.
  • Cable, D. M. & DeRue, D. S. (2002). The Convergent And Discriminant Validity Of Subjective Fit Perceptions. Journal of applied psychology, 87(5), 875-884.
  • Cameron, K. & Caza, A. (2002). Organizational And Leadership Virtues And The Role Of Forgiveness. Journal ofLeadership and Organizational Studies, 9(1), 33- 48.
  • Cameron, K. S. Bright, D. S. & Caza, A. (2004). Exploring The Relationships Between Organizational Virtuousness And Performance. American Behavioral Scientist, 47(6), 766-790.
  • Cameron, K., & Caza, A. (2002). Organizational And Leadership Virtues And The Role Of Forgiveness. Journal of Leadership and Organizational Studies, 9(1), 33–48.
  • Chatman, A. J. (1989), Improving Interactional Organizational Research: A Model Of Person-Organization Fit. Academy of Management Review, 14(3), 333-349.
  • Chatman, A. J. (1991). Matching People And Organizations: Selection And Socialization In Public Accounting Firms. Administrative Science Quarterly, 36(3), 459-484.
  • Cindiloğlu Demirer, M. (2018). Kişi Örgüt Uyumunun İş Performansı Üzerine Etkisi: Mutluluğun Aracılık Rolü. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 33(1), 238-301.
  • Collins, N. L. & Read, S. J. (1990). Adult Attachment, Working Models, And Relationship Quality In Dating Couples. Journal of Personality and Social Psychology, 58, 644- 663.
  • Cox, S.S. (2011). A Forgiving Workplace: An Investigation Of Forgiveness Climate And Workplace Outcomes. Academy of Management AnnualMeeting Proceedings, 1, 1-6.
  • Çetin Aydın, G. Aytaç, S. & Şanlı, Y. (2020). Hemşirelerde Algılanan Stres ve Stres Semptomlarının İşten Ayrılma Eğilimi Üzerindeki Etkisi. IBAD Sosyal Bilimler Dergisi, Özel Sayı: 526-538.
  • Çetinkaya, F. F. & Şener, E. (2016). Çalışma Yaşamında Affetme Eğilimi Ve Duygusal Emek İlişkisi. Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14, 108-117.
  • Dewe, P. J. O'Driscoll, M. P. & Cooper, C. (2010). Coping With Work Stress: A Review And Critique. Oxford: John Wiley & Sons, Ltd., Publication.
  • Dierendonck, D. van, & Nuijten, I. (2011). The Servant Leadership Survey: Development And Validation Of A Multidimensional Measure. Journal of Business and Psychology, 26(3), 249–267.
  • Doğan, Y. & Özdevecioğlu, M. (2009). Pozitif Ve Negatif Duygusallığın Çalışanların Performansları Üzerindeki Etkisi. Sosyal Ekonomik Araştırmalar Dergisi, 18, 165-190.
  • Dutton, J. E. Ashford, S. J. Wlerba, E. E. O'Neil, R. & Hayes, E. (1997). Reading The Wind: How Middle Managers Assess The Context For Issue Selling To Top Managers. Strategic Management Journal, 15,407425.
  • Dyne, V. L. Graham, J. W. & Dienesch, R. M. (1994). Organizational Citizenship Behavior: Construct Redefinition, Measurement, And Validation. Academy of Management Journal, 37(4), 765-802.
  • Enright, R. D. & Fitzgibbons, R. P. (Eds.). (2000). Helping C1ientsforgive: An Empirical Guide For Resolving Anger And Restoring Hope. Washington DC: American Psychological Association.
  • Erdilek Karabay, M. (2015). Sağlık Personelinin İş Stresi, İş- Aile Çatışması ve İş-Aile-Hayat Tatminlerine Yönelik Algılarının İşten Ayrılma Niyeti Üzerindeki Etkilerinin Belirlenmesi Üzerine Bir Araştırma. Yönetim Bilimleri Dergisi, 13(26), 113-134.
  • Erdoğan, E. (2018). Öğretmenlerin Affediciliğinin İş Doyumuna Etkisi. Yüksek Lisans Tezi. İstanbul: İstanbul Üniversitesi Sosyal Bilimler Enstitüsü.
  • Ergün, E. & Çelik, S. (2015). Yöneticilerin Görev Ve Çalışan Odaklı Liderlik Davranışları Ve Hemşirelerin İş Tatmini, Örgütsel Bağlılığı ve İş Stresi Arasındaki İlişki. F.N. Hemşirelik Dergisi, 23(3): 203-214.
  • Exline, I. J. & Baumeister, R. F. (2000). Expressing Forgiveness And Repentance: Benefits And Barriers. In M.E. McCullough, K.I. Pargament, and CE. Thoresen, Forgiveness: Theory, Research. and Practice, 133-155. New York, NY: The Guilford Press.
  • Fitzgibbons, R. P. (1986). The Cognitive And Emotive Uses Of Forgiveness In The Treatment Of Anger. Psychotherapy, 23(4), 629-633.
  • Goodman, S. & Svyantek, D. J. (1999). Person-Organization Fit And Contextual Performance: Do Shared Values Matter? Journal of Vocational Behavior, 55, 254-275.
  • Greenberg, J. S. (2017). Comprehensive stress management (14th ed.). New York: Published by McGraw-Hill Education.
  • Guchait, P. & Back, K. J. (2016). Three Country Study: Impact Of Support On Employee Attitudes. Service Industries Journal, 36(7–8), 299–318.
  • Guchait, P. Lanza-Abbott, J. A. Madera, J. M. & Dawson, M. (2016). Should Organizations Be Forgiving Or Unforgiving? A Two-Study Replication Of How Forgiveness Climate In Hospitality Organizations Drives Employee Attitudes And Behaviors. Cornell Hospitality Quarterly, 57(4), 379-395.
  • Gümüştekin, G. Eren, A. ve Öztemiz, B. (2005). Örgütlerde Stresin Verimlilik ve Performansla Etkileşimi. Çukurova Üniversitesi, Sosyal Bilimler Enstitüsü Dergisi, 14(1), 271-288.
  • Hackman, J. R. & Oldham, G. R. (1975). Job Satisfaction And Job Performance: A Meta- Analysis. Psychological Bulletin, 97(2), 251-273.
  • Harris, A. H. Luskin, F. Norman, S. B. Standard, S. Bruning, J. Evans, S. & Thoresen, C. E. (2006). Effects Of A Group Forgiveness Intervention On Forgiveness, Perceived Stress, And Trait-Anger. Journal Of Clinical Psychology, 62(6), 715-733.
  • Hu, L. & Bentler, P. M. (1999). Cutoff Criteria For FIT İndexes İn Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. SEM, 6(1), 1-55.
  • İplik, F. N. Kılıç, K. C. & Yalçın, A. (2011). The Simultaneous Effects Of Person-Organization And Person-Job Fit On Turkish Hotel Managers. International Journal of Contemporary Hospitality Management, 23(5), 644-661.
  • Judge, T. Bono, J. & Locke, E. (2000). Personality And Job Satisfaction: The Mediating Role Of Job Characteristics. Journal of Applied Psychology, 85(2), 237-249.
  • Judge, T.A. Parker, S. Colbert, A.E. Heller, D. & Ilies, R. (2001). Job Satisfaction: A Cross-Culturaj Review. In Handbook of Industrial, Work and Organizational Psychology, edited by Neil Anderson, Deniz S. Ones, Handan Kepir Sinangil, & Chockalingam Viswesvaran, 2, 25-52, Sage Publications, London.
  • Kale, E. (2014). Lider Desteği Ve İş Arkadaşları Desteğinin İş Performansı Üzerine Etkileri: İş Tatmini ve Yaşam Tatmininin Aracı Rolü. Uluslararası İktisadi ve İdari İncelemeler Dergisi, 14, 103-120.
  • Karagöz, Y. (2017). SPSS Ve AMOS Uygulamalı Nitel-Nicel-Karma Bilimsel Araştırma Yöntemleri ve Yayın Etiği. Nobel Akademik Yayıncılık, İstanbul. Kasimati, M. (2011). Job Satisfaction And Turnover Under The Effect Of Person-Organization Fit İn Albanian Public Organizations. JEEMS, 16(4), 315-337.
  • Keser, A. & Bilir, B. Ö. (2019). İş Tatmini Ölçeğinin Türkçe Güvenilirlik Ve Geçerlilik Çalışması. Kırklareli Üniversitesi Sosyal Bilimler Dergisi, 3(3), 229-239. Kline, R. B. (2016). Principles And Practice Of Structural Equation Modeling (Fourth Edition). NewYork: Guilford publications.
  • Kılıç, K. C. (2010). Bireysel Ve Örgütsel Değerler Arasındaki Uyumun Çalışanların İş Davranışlarına Etkileri Üzerine Ampirik Bir Çalışma. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 19(1), 20-35. Kılıç, K. C. & Yener, D. (2015). Birey-Örgüt Ve Birey-İş Uyumunun Çalışanların İş Tutumlarına Etkisi: Adana İlinde Bankacılık Sektöründe Çalışanlar Üzerine Bir Araştırma. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 24(1), 161-174.
  • King, M. Murray M. A. & Atkinson T. (1982). Background, Personality, Job Characteristics, And Satisfaction With Work In A National Sample. Human Relation, 35(2), 119-133.
  • Klarreich, S. H. (1993). Stressiz Çalışma Ortamı. (B. Güngör, Çev.) Ankara: Açı Yayıncılık.
  • Kristof, A. L. (1996). Person-Organization Fit: An Integrative Review Of İts Conceptualizations, Measurement, And Implications. Personnel Psychology, 49, 1-49.
  • Kristof-Brown, A. L. Zimmerman, R.D. & Johnson, E. C. (2005). Consequences Of IFit At Work: A Meta-Analysis Of Person-Job, Person-Organization, Person-Group, And Person-Supervisor Fit. Personnel Psychology, 58( 2), 281-342.
  • Kuokkanen, L. Leino-Kilpi, H. & Katajitso, J. (2002). Do Nurses Feel Empowered? Nurses’ Assessments Of Their Own Qualities And Performance With Regard To Nurse Empowerment. Journal of Professional Nursing, 18(6), 328–335.
  • Kurzynski, M. J. (1998) The Virtue Of Forgiveness As A Human Resource Management Strategy. Journal ofBusiness Ethics, 1,77-85.
  • Lam, S. S. K. & Schaubroeck, J. (1999). Total Quality Management And Performance Appraisal: An Experimental Study Of Process Versus Results And Group Versus Individual Approaches. Journal of Organizational Behavior, 20(4), 445-457.
  • Landy, F. J. (1989). Psychology of work behavior. Pacific Grove, CA: Thomson Brooks/Cole Publishing.
  • Lauver, K. J. & Kristof-Brown, A. (2001). Distinguishing Between Employees’ Perceptions Of Person-Job And Person-Organization Fit. Journal of Vocational Behavior, 59(3), 454-470.
  • Law, M. (2013). Exploring Forgiveness: Do Benevolence and Revenge Associate with Procedural Justice, Workplace Satisfaction and Intention to Leave? International Journal of Management Sciences and Business Research, 2(12), 167–179.
  • Lawler-Row, K. A. & Piferi, R. L. (2006). The Forgiving Personality: Describing A Life Well Lived. Personality and Individual Differences, 41(6), 1009–1020.
  • Litwin, G. H. & Stringer, R. A. (1968). Motivation And Organizational Climate. Division of Research, Harvard Business School, Boston.
  • Locke, E. A. (1976). The nature and causes job satisfaction. (Edit. M. D. Dunnette). Handbook ıf Industrial and Organizational Psychology, Chicago: Rand McNally, (pp. 1297-1343).
  • Lomas, B. (2000). Easy Step By Step Guide To Stress And Time Management. Hayling Island: Published by Rowmard Limited.
  • Lombardı D. J. & Schermerhorn J. R. (2007). Healthcare Management. NJ: John Wiley, Hoboken.
  • Lovelace, K. & Rosen, B. (1996). Differences İn Achieving Person-Organization Fit Among Diverse Groups Of Managers. Journal of Management, 22(5), 703-722.
  • Lundberg, U. & Cooper, C. (2010). The Science Of Occupational Health: Stress, Psychobiology, And The New World Of Work. United Kingdom: John Wiley& Sons Ltd.
  • McCullough, M. E. Pargament, K. I. & Thoresen, C. E. (2000). The Psychology Of Forgiveness: History, Conceptual İssues, And Overview. In M.E. McCullough, K. I. Pargament, and C. E. Thoresen, Forgiveness: Theory, Research. and Practice, 1-14. New York, NY: The Guilford Press.
  • Meglino, B. M. Ravlin, E. C. & Adkins, C. L. (1989). A Work Values Approach To Corporate Culture: A Field Test Of The Values Congruence Process And İts Relationship To İndividual Outcomes. Journal of Applied Psychology, 74(3), 424–432.
  • Mudor, H. & Tooksoon, P. (2011). Conceptual Framework On The Relationship Between Human Resource Management Practices, Job Satisfaction, And Turnover. Journal of Economics and Behavioral Studies, 2(2), 41-49.
  • Mróz, J. & Kaleta K. (2019). The Moderating Role Of Forgiveness In The Relationship Between Work Engagement And Job Satisfaction. Annales Universitatis Mariae Curie-Skłodowska, 32(4), 179-195.
  • Netemeyer, R. Boles, J. McKee, D. & McMurrian, R. (1997). An Investigation Into The Antecedents Of Organizational Citizenship Behaviors In A Personal Selling Context. Journal of Marketing, 61(3), 85-98.
  • Nouri, F. L. Zahrakar, K. Omara, S. Fatideh, Z. A. Pourshojae, A. & Fatideh, N. A. (2015). Effect Of Psychoeducational Forgiveness Program On Symptoms Of Depression, Anxiety, And Stress İn Adolescents. Mazandaran University Medical Science, 25(123), 191-16.
  • Olpin, M. & Hesson, M. (2012). Stress Management For Life A Research Based Experimental Approach, USA: Centage Learning Publication.
  • O'Reilly, C. A. Chatman, J. & Caldwell, D. F. (1991). People And Organizational Culture: A Profile Comparison Approach To Assessing Person-Organization Fit. Academy of Management Journal, 34(3), 487-516.
  • Orcutt, H. K. (2006). The Prospective Relationship Of Interpersonal Forgiveness And Psychological Distress Symptoms Among College Women. Journal of Counseling Psychology, 53(3), 350-361.
  • Ostroff, C. Shin, Y. Y. & Kinicki, A. J. (2005). Multiple Perspectives Of Congruence: Relationship Between Value Congruence And Employee Attitudes. Journal of Organizational Behavior, 26, 591-623.
  • Özüdoğru, M. & Yıldırım, Y. T. (2020). Sanal Kaytarma Ve İşgören Performansı İlişkisinde İş Stresinin Düzenleyici Etkisinin İncelenmesi: Sağlık Sektöründe Bir Araştırma. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 22(2), 467-490.
  • Öztürk, S. (2018). Organizational Forgiveness And Organizational Commitment of Teachers. Universal Journal of Educational Research, 6(5), 1107-1118.
  • Pervin, L. A. (1968). Performance And Satisfaction As A Function Of Individual-Environment fit. Psychology Bulletin, 69, 56–68.
  • Pietromonaco, P. R. & Barrett, L. F. (1997). Working Models Of Attachment And Daily Social Interactions. Journal of Personality and Social Psychology, 73(6), 1409.
  • Priyanko, G. Abbott, J. L. Lee, C. Geri K. & Ashokkumar, M. (2019). The Influence Of Perceived Forgiveness Climate On Service Recovery Performance: The Mediating Effect Of Psychological Safety And Organizational Fairness. Journal of Hospitality and Tourism Management, 40, 94–102.
  • Rahimnia, F. Gholami, M. & Nosrati, S. (2018). The Impact of Perceived Forgiveness Climate on the Attitudes and Work Behaviors of Employees of Mashhad Apartment Hotels and Hostels. Journal of Tourism Planning and Development, 7(24), 18-21.
  • Richards, N. (1988). Forgiveness. Ethics, 99(1), 77-97.
  • Robbins P. S. & Judge, T. A. (2013). Organizational Behavior. (İ. Erdem, Çev. Edt.). Nobel Yayıncılık, Ankara.
  • Schaufeli, W. B. Shimazu, A. Hakanen, J. Salanova, M. & De Witte, H. (2017). An Ultra-Short Measure For Work Engagement: The UWES-3 Validation Across Five Countries. European Journal of Psychological Assessment. (Advance Online Publication).
  • Schneider, B. (1987). The People Make The Place. Personel Psychology, 40, 437-453.
  • Schneider, B. & Snyder, R. A. (1975). Some Relationships Between Job Satisfaction And Organization Climate. Journal of Applied Psychology, 60(3), 318–328.
  • Schneider, B. Goldstein, H. W. & Smith, D. B. (1995). The ASA Framework: An Update. Personnel Psychology, 48(4), 747-773.
  • Schneider, B. Kristof-Brown, A. Goldstein, H. W. & Smith, D. B. (1997). What Is This Thing Called Fit. International Handbook Of Selection And Assessment, 393-412. Schermerhorn, J. R. Hunt, J. G. & Osborn, R. N. (1994). Managing Organizational Behavior, 5. Edition, John Wiley & Sons., New York, USA.
  • Schoderbek, P. P. Cosier R. A. ve Aplin J. C. (1991). Management, Harcourt Brace Jovanovich Publishers, USA.
  • Sekiguchi T. (2004). Person-Organization Fit And Person-Job Fit in Employee Selection: A Review of The Literature. Osaka Keidai Ronshu, 54(6), 179-196.
  • Shorey, H. S. Snyder, C. R. Yang, X. & Lewin, M. R. (2003). The Role Of Hope As A Mediator In Recollected Parenting, Adult Attachment, And Mental Health. Journal of Social and Clinical Psychology, 22(6), 685.
  • Soderman, A. K. (1983). Work and Family Stress. Michigan State University: Extension Bulletin.
  • Spanjol J. Tam, L. ve Tam, V. (2015). Employer–Employee Congruence In Environmental Values: An Exploration Of Effects On Job Satisfaction And Creativity. Journal of Business Ethics, 130 (1), 117– 130.
  • Strelan, P. & Covic, T. (2006). A Rewiew Of Forgiveness Process Models And A Coping Framework To Guide Research. Journal of Social Clinic Psychology, 25(10), 1059-1085.
  • Stranks, J. (2005). Stress At Work: Management And Prevention. Oxford: Publisher Elsevier.
  • Suliman, A. M. T. (2001). Are we Ready to Innovate? Work Climate-Readiness to Innovate Relationship: The Case of Jordan. Creativity and Innovation Management, 10(1):49-59.
  • Şantaş, G. Akbolat, M. & Sağlam, H. (2019). Sağlık Çalışanlarında Örgütsel Affetme Ve Örgütsel Dedikodunun İntikam Niyeti Üzerindeki Etkisi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 36, 131-148.
  • Şimşek Ilkım, N. & Derin, N. (2018). Algılanan İş Güvencesizliği, İş Tatmini ve Birey-Örgüt Uyumu Kavramları Arasındaki İlişkiler, Sosyal Ekonomik Araştırmalar Dergisi, 18(36), 238-254.
  • Tepeci, M. & Bartlett, A. L. (2002). The Hospitality İndustry Culture Profile: A Measure Of Individual Values, Organizational Culture, And Person– Organization Fit As Predictors Of Job Satisfaction And Behavioral Intentions. International Journal of Hospitality Management, 21(2), 151- 170.
  • Thompson, B. S. & Simkins, T. (2012). Person-Organization Forgiveness Motive Fit: Thriving With Congruence And Feigning Without. Paper presented at the annual meeting of the Southwest Academy of Management, New Orleans.
  • Thoresen, C. E. Harris, A. H. S. & Luskin, F. (2000). Forgiveness And Health: An Unanswered Question. In M.E. McCullough, K.I. Pargament, and C.E. Thoresen, (Eds.). Forgiveness: Theory, Research, and Practice, 163-190. New York: The Guilford Press.
  • Toussaint, L. L. Shields, G. S. & Slavich, G. M. (2016). Forgiveness, Stress And Health: A 5-Week Dynamic Parallel Process Study. Annals of Behavioral Medicin, 50(5), 727-735.
  • Turgut, M. & Akbolat, M. (2017). Örgütsel Vatandaşlık Davranışı, Örgütsel Özdeşleşme ve Örgütsel Sessizlik İlişkisine Yönelik Sağlık Çalışanları Üzerine Bir Araştırma, Hacettepe Sağlık İdaresi Dergisi, 20(3): 357-384.
  • Turunç, Ö. (2015). Stratejik Yönetim Örgütsel Performans İlişkisinde Kişi-Örgüt Uyumunun Rolü, Uluslararası İktisadi ve İdari Bilimler Dergisi, 1(1): 16-30. Turunç, Ö. & Turgut, H. (2017). Yönetim ve Strateji 101 Teori ve Yaklaşım. Siyasal Kitapevi, Ankara.
  • Uğan, Ç. Karakaya, F. & Nayır, Y. (2018). Psikolojik Sermayenin İşgören Performansı ve İş Stresine Etkisi. 2. Uluslararası 12. Ulusal Sağlık ve Hastane İdare Kongresi, 1868-75.
  • Uludağ, G. (2018). Örgütsel Bağlılık İle İşgören Performansı İlişkisini İncelemeye Yönelik Bir Alan Araştırması. Bitlis Eren Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(1), 171-193.
  • Ulutaş, M. (2011). Birey-Örgüt Uyumunun İş Stresi Ve Verimlilik Üzerine Etkisi: Dalaman Havalimanı Çalışanları Üzerine Bir Alan Araştırması. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 14(1-2), 13-30.
  • Verquer, M. L. Beehr, T. A. and Wagner, S. H. (2003). A Meta-Analysis Of Relations Between Person–Organization Fit And Work Attitudes. Journal of Vocational Behavior, 63(3), 473-489.
  • Vilela, B. B. Varela Gonzalez, J. A. & Ferrin, F. F. (2008). Person-Organization Fit, OCB And Performance Appraisal: Evidence From Matched Supervisor-Salesperson Data Set İn A Spanish Context. Industrial Marketing Managemen, 37, 1005-1019.
  • Vroom, V. H. (1964). Work And Motivation. Oxford, England: Wiley.
  • Waszkowska, M. Jacukowicz, A. Drabek, M. & Merecz-Kot D. (2017), Effort–Reward Balance As A Mediator Of The Relationship Between Supplementary Person–Organızation Fit And Perceived Stress Among Middle-Level Managers. International Journal Of Occupational Medicine And Environmental Health, 30(2), 305–312.
  • Weiss, H. M. & Cropanzano, R. (1996). Affective Events Theory: A Theoretical Discussion Of The Structure, Causes And Consequences Of Affective Experiences At Work. In M. B. Staw, & L. L. Cummings (Eds.), Research In Organizational Behavior: An Annual Series Of Analytical Essays And Critical Reviews (pp. 1- 74). US: Elsevier Science-JAI Press.
  • Westerman, J. W. & Vanka, S. (2005). A Cross-Cultural Empirical Analysis Of Person-Organization Fit Measures As Predictors Of Student Performance In Business Education: Comparing Students İn The United States And India. Academy of Management Learning & Education, 4(4), 409-420.
  • Worthington, Jr. E. L. & Scherer, M. (2004). Forgiveness Is An Emotion- Focused Coping Strategy That Can Reduce Health Risks And Promote Health Resilience: Theory, Review, And Hypotheses. Psychology and Health, 19(3), 385–405.
  • Yamhure Thompson, L. & Shahen, P. E. (2003) Forgiveness In The Workplace. In R.C. Giacalone and CL. Jurkiewicz, (Eds.). Handbook of Spirituality and Organizational Performance, 405-420. New York: M.E. Sharpe.

KİŞİ-ÖRGÜT UYUMUNUN İŞ TATMİNİ VE İŞ STRESİ ÜZERİNE ETKİSİNDE AFFETMENİN ARACI ROLÜ: SAĞLIK ÇALIŞANLARI ÜZERİNE BİR ARAŞTIRMA

Year 2021, , 441 - 475, 31.12.2021

Gizem Yıldırım , Şennur Aşıkoğlu , Hasan Hüseyin Uzunbacak , Tahsin Akçakanat

https://doi.org/10.22139/jobs.969491
Cited By: 1

Abstract

Amaç: Bu araştırmada, sağlık çalışanlarının kişi-örgüt uyumlarının, iş tatmini ve iş stresi üzerindeki etkisinde, affetmenin aracılık rolünün olup olmadığının tespit edilmesi amaçlanmıştır.
Yöntem: Araştırmanın örneklemini 300 sağlık çalışanı oluşturmaktadır. Araştırmada anket yöntemi kullanılmıştır. Hazırlanan anket formları kolayda örnekleme yöntemi ile katılımcılara elektronik olarak iletilmiştir. Verilerin analizini gerçekleştirmek adına doğrulayıcı faktör analizi, betimleyici istatistikler, korelasyon ve regresyon (yol) analizleri uygulanmıştır.
Bulgular: Değişkenler arası ilişkilere bakıldığında kişi-örgüt uyumu ile iş tatmini arasında ve kişi-örgüt uyumu ile affetme arasında pozitif bir ilişki olduğu görülmüştür. Kişi-örgüt uyumu ile iş stresi arasında ise negatif bir ilişki olduğu saptanmıştır.
Sonuç: Araştırma bulgularına göre, kişi-örgüt uyumu ve affetmenin iş tatmini ve iş stresi üzerinde anlamlı etkileri olduğu tespit edilmiştir. Kişi-örgüt uyumunun iş tatmini ve iş stresi üzerindeki etkisinde affetmenin aracı rol oynadığı görülmüştür. Elde edilen bulgular daha önce gerçekleştirilmiş araştırma sonuçları bağlamında tartışılmıştır.

Keywords

Affetme İş Tatmini İş Stresi Kişi-Örgüt Uyumu

References

  • Afsar, B. & Badir, Y. (2017). Workplace Spirituality, Perceived Organizational Support And İnnovative Work Behavior: The Mediating Effects Of Person-Organization Fit. Journal of Workplace Learning, 29(2), 95-109.
  • Akbal, B. (2010). Bankalarda Uygulanan Performans Değerlendirme Kriterlerinin, Çalışanların İş Tatminleri Üzerindeki Etkilerini Belirlemeye Yönelik Bir Alan Araştırması: Ankara İli Özel Ve Kamu Bankaları Karşılaştırması. Yüksek Lisans Tezi. Ankara: Atılım Üniversitesi Sosyal Bilimler Enstitüsü.
  • Akın, M. Özdevecioğlu, M. & Ünlü, O. (2012). Örgütlerde İntikam Niyeti ve Affetme Eğiliminin Çalışanların Ruh Sağlıkları İle İlişkisi. Amme İdaresi Dergisi, 45(1), 77-97. Andersson, L. M. (1999). Tit For Tat? The Spiraling Effect Of Incivility In The Workplace. Academy of Management Review, 3(3), 452-471.
  • Andrews, M. C. Baker, T. & Hunt, T. G. (2011). Values And Person-Organization Fit: Does Moral İntensity Strengthen Outcomes? Leadership & Organization Development Journal, 32(1), 5– 19.
  • Aquino, K. Grover, S. L. Goldman, B. & Folger, R. (2003). When Push Doesn't Come To Shove: Interpersonal Forgiveness İn Workplace Relationships. Journal of Management Inquiry, 3, 209-216.
  • Arbour, S. Kwantes, C. T. Kraft, J. M. & Boglarsky, C. (2014). Person-Organization Fit: Using Normative Behaviors To Predict Workplace Satisfaction, Stress And Intentions To Stay. Journal of Organizational Culture, Communications and Conflict, 18(1), 41-64.
  • Armstrong, M. (1996). Employee Reward, Institute of Personnel and Development, IPD House, London.
  • Ashton, M. E. Paunone, S. V. Helmes, E. & Jackson, D. N. (1998). Kin Altruism, Reciprocal Altruism, And The Big Five Personality Factors. Evolution and Human Behavior, 19, 243-255.
  • Asıcı, E. & Uygur, S. S. (2017). Duygusal Öz-Yeterlik Ve Affetmenin Algılanan Stres Düzeyini Yordayıcı Rolü. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 6(3), 1353-1375.
  • Atay, İ. D. (1985). İş Değerleme ve Başarı Değerleme Yöntemleri. İstanbul Üniversitesi Yayını, No: 3309, Güryay Matbaacılık, İstanbul.
  • Ay, F. A. Filizöz, B. & Öncül, M. S. (2014). Kariyer Yönetimi Uygulamalarının İş Tatminine Etkisi: Kamu Ve Özel Sağlık Çalışanlarına Yönelik Bir Araştırma, AKÜ İİBF Dergisi, 16(2), 45-61.
  • Backhaus, K. (2003). Importance of Person-Job Fit to Job Seekers, Career Development International ,8(1), 21- 26.
  • Barutçugil, İ. (2002). Performans Yönetimi. Kariyer Yayıncılık, İstanbul.
  • Behram, N. K. ve Dinç, E. (2015). Algılanan Kişi-Örgüt Uyumunun Kişilerarası Çatışma Ve İşten Ayrılma Niyeti Üzerine Etkisi. Aksaray Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 7(1): 115-124.
  • Benligiray, S. (2004). İnsan Kaynakları Yönetimi. Eskişehir: Anadolu Üniversitesi.
  • Bennett, R. J. & Cox, S. (2014). Forgoing The Sweetness Of Revenge For The Healthy Choice Of Forgiveness. In R. A. Giacalone, & M. D. Promislo (Eds.). Handbook of Unethical Work Behavior: Implications for Individual Well-Being (pp. 44–55). Routledge, New York.
  • Bies, R. J. Barclay, L. J. Tripp, T. M. & Aquino, K. (2016). A Systems Perspective On Forgiveness In Organizations. The Academy of Management Annals, 10(1), 245–318. Bingöl, D. (1990). Personel Yönetimi ve Beşeri İlişkiler. Atatürk Üniversitesi Basımevi.
  • Boonyarit, I. Chuawanlee, W. Macaskil, A. & Supparerkchaisakul, N. (2013). A Psychometric Analysis Of The Workplace Forgiveness Scale. Europe’s Journal of Psychology, 9(2), 319–338.
  • Bottom William, P., Gibson, K. & Daniels Steven, E. & Murnighan, J. K. (2002). When Talk Is Not Cheap: Substantive Penance and Expressions of Intent In Rebuilding Cooperation. Organization Science, INFORMS, 13(5), 497-513.
  • Boyne, G. A. (2003). Sources of Public Service Improvement: A Critical Review And Research Agenda. Journal of Public Administration Research and Theory, 13(3), 367–394.
  • Bradfield, M. & Aquino, K. (1999). The Effects Of Blame Attributions And Offender Likableness On Forgiveness And Revenge In The Workplace. Journal of Management, 25(5), 607-631.
  • Bright, D. S. Ronald, E. F. & David, L. C. (2010). Forgiveness From The Perspectives Of Three Response Modes: Begrudgement, Pragmatism, And Transcendence. Journal of Management, Spirituality & Religion, 3(1-2), 78-103.
  • Burnette, J. L. Taylor, K. W. Worthington, E. L. & Forsyth, D. R. (2007). Attachment And Trait Forgivingness: The Mediating Role Of Angry Rumination. Personality and Individual Differences, 42(8), 1585-1596.
  • Butler, D. S. & Mullis, F. (2001). Forgiveness: A Conflict Resolution Strategy In The Workplace. The Journal of Individual Psychology, 57(3), 259–272.
  • Byrne, B. M. (2010). Structural Equation Modeling With Amos (Second Edition). Newyork: Routledge Taylor & Francis Group.
  • Cable, D. M. & DeRue, D. S. (2002). The Convergent And Discriminant Validity Of Subjective Fit Perceptions. Journal of applied psychology, 87(5), 875-884.
  • Cameron, K. & Caza, A. (2002). Organizational And Leadership Virtues And The Role Of Forgiveness. Journal ofLeadership and Organizational Studies, 9(1), 33- 48.
  • Cameron, K. S. Bright, D. S. & Caza, A. (2004). Exploring The Relationships Between Organizational Virtuousness And Performance. American Behavioral Scientist, 47(6), 766-790.
  • Cameron, K., & Caza, A. (2002). Organizational And Leadership Virtues And The Role Of Forgiveness. Journal of Leadership and Organizational Studies, 9(1), 33–48.
  • Chatman, A. J. (1989), Improving Interactional Organizational Research: A Model Of Person-Organization Fit. Academy of Management Review, 14(3), 333-349.
  • Chatman, A. J. (1991). Matching People And Organizations: Selection And Socialization In Public Accounting Firms. Administrative Science Quarterly, 36(3), 459-484.
  • Cindiloğlu Demirer, M. (2018). Kişi Örgüt Uyumunun İş Performansı Üzerine Etkisi: Mutluluğun Aracılık Rolü. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 33(1), 238-301.
  • Collins, N. L. & Read, S. J. (1990). Adult Attachment, Working Models, And Relationship Quality In Dating Couples. Journal of Personality and Social Psychology, 58, 644- 663.
  • Cox, S.S. (2011). A Forgiving Workplace: An Investigation Of Forgiveness Climate And Workplace Outcomes. Academy of Management AnnualMeeting Proceedings, 1, 1-6.
  • Çetin Aydın, G. Aytaç, S. & Şanlı, Y. (2020). Hemşirelerde Algılanan Stres ve Stres Semptomlarının İşten Ayrılma Eğilimi Üzerindeki Etkisi. IBAD Sosyal Bilimler Dergisi, Özel Sayı: 526-538.
  • Çetinkaya, F. F. & Şener, E. (2016). Çalışma Yaşamında Affetme Eğilimi Ve Duygusal Emek İlişkisi. Kastamonu Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14, 108-117.
  • Dewe, P. J. O'Driscoll, M. P. & Cooper, C. (2010). Coping With Work Stress: A Review And Critique. Oxford: John Wiley & Sons, Ltd., Publication.
  • Dierendonck, D. van, & Nuijten, I. (2011). The Servant Leadership Survey: Development And Validation Of A Multidimensional Measure. Journal of Business and Psychology, 26(3), 249–267.
  • Doğan, Y. & Özdevecioğlu, M. (2009). Pozitif Ve Negatif Duygusallığın Çalışanların Performansları Üzerindeki Etkisi. Sosyal Ekonomik Araştırmalar Dergisi, 18, 165-190.
  • Dutton, J. E. Ashford, S. J. Wlerba, E. E. O'Neil, R. & Hayes, E. (1997). Reading The Wind: How Middle Managers Assess The Context For Issue Selling To Top Managers. Strategic Management Journal, 15,407425.
  • Dyne, V. L. Graham, J. W. & Dienesch, R. M. (1994). Organizational Citizenship Behavior: Construct Redefinition, Measurement, And Validation. Academy of Management Journal, 37(4), 765-802.
  • Enright, R. D. & Fitzgibbons, R. P. (Eds.). (2000). Helping C1ientsforgive: An Empirical Guide For Resolving Anger And Restoring Hope. Washington DC: American Psychological Association.
  • Erdilek Karabay, M. (2015). Sağlık Personelinin İş Stresi, İş- Aile Çatışması ve İş-Aile-Hayat Tatminlerine Yönelik Algılarının İşten Ayrılma Niyeti Üzerindeki Etkilerinin Belirlenmesi Üzerine Bir Araştırma. Yönetim Bilimleri Dergisi, 13(26), 113-134.
  • Erdoğan, E. (2018). Öğretmenlerin Affediciliğinin İş Doyumuna Etkisi. Yüksek Lisans Tezi. İstanbul: İstanbul Üniversitesi Sosyal Bilimler Enstitüsü.
  • Ergün, E. & Çelik, S. (2015). Yöneticilerin Görev Ve Çalışan Odaklı Liderlik Davranışları Ve Hemşirelerin İş Tatmini, Örgütsel Bağlılığı ve İş Stresi Arasındaki İlişki. F.N. Hemşirelik Dergisi, 23(3): 203-214.
  • Exline, I. J. & Baumeister, R. F. (2000). Expressing Forgiveness And Repentance: Benefits And Barriers. In M.E. McCullough, K.I. Pargament, and CE. Thoresen, Forgiveness: Theory, Research. and Practice, 133-155. New York, NY: The Guilford Press.
  • Fitzgibbons, R. P. (1986). The Cognitive And Emotive Uses Of Forgiveness In The Treatment Of Anger. Psychotherapy, 23(4), 629-633.
  • Goodman, S. & Svyantek, D. J. (1999). Person-Organization Fit And Contextual Performance: Do Shared Values Matter? Journal of Vocational Behavior, 55, 254-275.
  • Greenberg, J. S. (2017). Comprehensive stress management (14th ed.). New York: Published by McGraw-Hill Education.
  • Guchait, P. & Back, K. J. (2016). Three Country Study: Impact Of Support On Employee Attitudes. Service Industries Journal, 36(7–8), 299–318.
  • Guchait, P. Lanza-Abbott, J. A. Madera, J. M. & Dawson, M. (2016). Should Organizations Be Forgiving Or Unforgiving? A Two-Study Replication Of How Forgiveness Climate In Hospitality Organizations Drives Employee Attitudes And Behaviors. Cornell Hospitality Quarterly, 57(4), 379-395.
  • Gümüştekin, G. Eren, A. ve Öztemiz, B. (2005). Örgütlerde Stresin Verimlilik ve Performansla Etkileşimi. Çukurova Üniversitesi, Sosyal Bilimler Enstitüsü Dergisi, 14(1), 271-288.
  • Hackman, J. R. & Oldham, G. R. (1975). Job Satisfaction And Job Performance: A Meta- Analysis. Psychological Bulletin, 97(2), 251-273.
  • Harris, A. H. Luskin, F. Norman, S. B. Standard, S. Bruning, J. Evans, S. & Thoresen, C. E. (2006). Effects Of A Group Forgiveness Intervention On Forgiveness, Perceived Stress, And Trait-Anger. Journal Of Clinical Psychology, 62(6), 715-733.
  • Hu, L. & Bentler, P. M. (1999). Cutoff Criteria For FIT İndexes İn Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. SEM, 6(1), 1-55.
  • İplik, F. N. Kılıç, K. C. & Yalçın, A. (2011). The Simultaneous Effects Of Person-Organization And Person-Job Fit On Turkish Hotel Managers. International Journal of Contemporary Hospitality Management, 23(5), 644-661.
  • Judge, T. Bono, J. & Locke, E. (2000). Personality And Job Satisfaction: The Mediating Role Of Job Characteristics. Journal of Applied Psychology, 85(2), 237-249.
  • Judge, T.A. Parker, S. Colbert, A.E. Heller, D. & Ilies, R. (2001). Job Satisfaction: A Cross-Culturaj Review. In Handbook of Industrial, Work and Organizational Psychology, edited by Neil Anderson, Deniz S. Ones, Handan Kepir Sinangil, & Chockalingam Viswesvaran, 2, 25-52, Sage Publications, London.
  • Kale, E. (2014). Lider Desteği Ve İş Arkadaşları Desteğinin İş Performansı Üzerine Etkileri: İş Tatmini ve Yaşam Tatmininin Aracı Rolü. Uluslararası İktisadi ve İdari İncelemeler Dergisi, 14, 103-120.
  • Karagöz, Y. (2017). SPSS Ve AMOS Uygulamalı Nitel-Nicel-Karma Bilimsel Araştırma Yöntemleri ve Yayın Etiği. Nobel Akademik Yayıncılık, İstanbul. Kasimati, M. (2011). Job Satisfaction And Turnover Under The Effect Of Person-Organization Fit İn Albanian Public Organizations. JEEMS, 16(4), 315-337.
  • Keser, A. & Bilir, B. Ö. (2019). İş Tatmini Ölçeğinin Türkçe Güvenilirlik Ve Geçerlilik Çalışması. Kırklareli Üniversitesi Sosyal Bilimler Dergisi, 3(3), 229-239. Kline, R. B. (2016). Principles And Practice Of Structural Equation Modeling (Fourth Edition). NewYork: Guilford publications.
  • Kılıç, K. C. (2010). Bireysel Ve Örgütsel Değerler Arasındaki Uyumun Çalışanların İş Davranışlarına Etkileri Üzerine Ampirik Bir Çalışma. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 19(1), 20-35. Kılıç, K. C. & Yener, D. (2015). Birey-Örgüt Ve Birey-İş Uyumunun Çalışanların İş Tutumlarına Etkisi: Adana İlinde Bankacılık Sektöründe Çalışanlar Üzerine Bir Araştırma. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 24(1), 161-174.
  • King, M. Murray M. A. & Atkinson T. (1982). Background, Personality, Job Characteristics, And Satisfaction With Work In A National Sample. Human Relation, 35(2), 119-133.
  • Klarreich, S. H. (1993). Stressiz Çalışma Ortamı. (B. Güngör, Çev.) Ankara: Açı Yayıncılık.
  • Kristof, A. L. (1996). Person-Organization Fit: An Integrative Review Of İts Conceptualizations, Measurement, And Implications. Personnel Psychology, 49, 1-49.
  • Kristof-Brown, A. L. Zimmerman, R.D. & Johnson, E. C. (2005). Consequences Of IFit At Work: A Meta-Analysis Of Person-Job, Person-Organization, Person-Group, And Person-Supervisor Fit. Personnel Psychology, 58( 2), 281-342.
  • Kuokkanen, L. Leino-Kilpi, H. & Katajitso, J. (2002). Do Nurses Feel Empowered? Nurses’ Assessments Of Their Own Qualities And Performance With Regard To Nurse Empowerment. Journal of Professional Nursing, 18(6), 328–335.
  • Kurzynski, M. J. (1998) The Virtue Of Forgiveness As A Human Resource Management Strategy. Journal ofBusiness Ethics, 1,77-85.
  • Lam, S. S. K. & Schaubroeck, J. (1999). Total Quality Management And Performance Appraisal: An Experimental Study Of Process Versus Results And Group Versus Individual Approaches. Journal of Organizational Behavior, 20(4), 445-457.
  • Landy, F. J. (1989). Psychology of work behavior. Pacific Grove, CA: Thomson Brooks/Cole Publishing.
  • Lauver, K. J. & Kristof-Brown, A. (2001). Distinguishing Between Employees’ Perceptions Of Person-Job And Person-Organization Fit. Journal of Vocational Behavior, 59(3), 454-470.
  • Law, M. (2013). Exploring Forgiveness: Do Benevolence and Revenge Associate with Procedural Justice, Workplace Satisfaction and Intention to Leave? International Journal of Management Sciences and Business Research, 2(12), 167–179.
  • Lawler-Row, K. A. & Piferi, R. L. (2006). The Forgiving Personality: Describing A Life Well Lived. Personality and Individual Differences, 41(6), 1009–1020.
  • Litwin, G. H. & Stringer, R. A. (1968). Motivation And Organizational Climate. Division of Research, Harvard Business School, Boston.
  • Locke, E. A. (1976). The nature and causes job satisfaction. (Edit. M. D. Dunnette). Handbook ıf Industrial and Organizational Psychology, Chicago: Rand McNally, (pp. 1297-1343).
  • Lomas, B. (2000). Easy Step By Step Guide To Stress And Time Management. Hayling Island: Published by Rowmard Limited.
  • Lombardı D. J. & Schermerhorn J. R. (2007). Healthcare Management. NJ: John Wiley, Hoboken.
  • Lovelace, K. & Rosen, B. (1996). Differences İn Achieving Person-Organization Fit Among Diverse Groups Of Managers. Journal of Management, 22(5), 703-722.
  • Lundberg, U. & Cooper, C. (2010). The Science Of Occupational Health: Stress, Psychobiology, And The New World Of Work. United Kingdom: John Wiley& Sons Ltd.
  • McCullough, M. E. Pargament, K. I. & Thoresen, C. E. (2000). The Psychology Of Forgiveness: History, Conceptual İssues, And Overview. In M.E. McCullough, K. I. Pargament, and C. E. Thoresen, Forgiveness: Theory, Research. and Practice, 1-14. New York, NY: The Guilford Press.
  • Meglino, B. M. Ravlin, E. C. & Adkins, C. L. (1989). A Work Values Approach To Corporate Culture: A Field Test Of The Values Congruence Process And İts Relationship To İndividual Outcomes. Journal of Applied Psychology, 74(3), 424–432.
  • Mudor, H. & Tooksoon, P. (2011). Conceptual Framework On The Relationship Between Human Resource Management Practices, Job Satisfaction, And Turnover. Journal of Economics and Behavioral Studies, 2(2), 41-49.
  • Mróz, J. & Kaleta K. (2019). The Moderating Role Of Forgiveness In The Relationship Between Work Engagement And Job Satisfaction. Annales Universitatis Mariae Curie-Skłodowska, 32(4), 179-195.
  • Netemeyer, R. Boles, J. McKee, D. & McMurrian, R. (1997). An Investigation Into The Antecedents Of Organizational Citizenship Behaviors In A Personal Selling Context. Journal of Marketing, 61(3), 85-98.
  • Nouri, F. L. Zahrakar, K. Omara, S. Fatideh, Z. A. Pourshojae, A. & Fatideh, N. A. (2015). Effect Of Psychoeducational Forgiveness Program On Symptoms Of Depression, Anxiety, And Stress İn Adolescents. Mazandaran University Medical Science, 25(123), 191-16.
  • Olpin, M. & Hesson, M. (2012). Stress Management For Life A Research Based Experimental Approach, USA: Centage Learning Publication.
  • O'Reilly, C. A. Chatman, J. & Caldwell, D. F. (1991). People And Organizational Culture: A Profile Comparison Approach To Assessing Person-Organization Fit. Academy of Management Journal, 34(3), 487-516.
  • Orcutt, H. K. (2006). The Prospective Relationship Of Interpersonal Forgiveness And Psychological Distress Symptoms Among College Women. Journal of Counseling Psychology, 53(3), 350-361.
  • Ostroff, C. Shin, Y. Y. & Kinicki, A. J. (2005). Multiple Perspectives Of Congruence: Relationship Between Value Congruence And Employee Attitudes. Journal of Organizational Behavior, 26, 591-623.
  • Özüdoğru, M. & Yıldırım, Y. T. (2020). Sanal Kaytarma Ve İşgören Performansı İlişkisinde İş Stresinin Düzenleyici Etkisinin İncelenmesi: Sağlık Sektöründe Bir Araştırma. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi, 22(2), 467-490.
  • Öztürk, S. (2018). Organizational Forgiveness And Organizational Commitment of Teachers. Universal Journal of Educational Research, 6(5), 1107-1118.
  • Pervin, L. A. (1968). Performance And Satisfaction As A Function Of Individual-Environment fit. Psychology Bulletin, 69, 56–68.
  • Pietromonaco, P. R. & Barrett, L. F. (1997). Working Models Of Attachment And Daily Social Interactions. Journal of Personality and Social Psychology, 73(6), 1409.
  • Priyanko, G. Abbott, J. L. Lee, C. Geri K. & Ashokkumar, M. (2019). The Influence Of Perceived Forgiveness Climate On Service Recovery Performance: The Mediating Effect Of Psychological Safety And Organizational Fairness. Journal of Hospitality and Tourism Management, 40, 94–102.
  • Rahimnia, F. Gholami, M. & Nosrati, S. (2018). The Impact of Perceived Forgiveness Climate on the Attitudes and Work Behaviors of Employees of Mashhad Apartment Hotels and Hostels. Journal of Tourism Planning and Development, 7(24), 18-21.
  • Richards, N. (1988). Forgiveness. Ethics, 99(1), 77-97.
  • Robbins P. S. & Judge, T. A. (2013). Organizational Behavior. (İ. Erdem, Çev. Edt.). Nobel Yayıncılık, Ankara.
  • Schaufeli, W. B. Shimazu, A. Hakanen, J. Salanova, M. & De Witte, H. (2017). An Ultra-Short Measure For Work Engagement: The UWES-3 Validation Across Five Countries. European Journal of Psychological Assessment. (Advance Online Publication).
  • Schneider, B. (1987). The People Make The Place. Personel Psychology, 40, 437-453.
  • Schneider, B. & Snyder, R. A. (1975). Some Relationships Between Job Satisfaction And Organization Climate. Journal of Applied Psychology, 60(3), 318–328.
  • Schneider, B. Goldstein, H. W. & Smith, D. B. (1995). The ASA Framework: An Update. Personnel Psychology, 48(4), 747-773.
  • Schneider, B. Kristof-Brown, A. Goldstein, H. W. & Smith, D. B. (1997). What Is This Thing Called Fit. International Handbook Of Selection And Assessment, 393-412. Schermerhorn, J. R. Hunt, J. G. & Osborn, R. N. (1994). Managing Organizational Behavior, 5. Edition, John Wiley & Sons., New York, USA.
  • Schoderbek, P. P. Cosier R. A. ve Aplin J. C. (1991). Management, Harcourt Brace Jovanovich Publishers, USA.
  • Sekiguchi T. (2004). Person-Organization Fit And Person-Job Fit in Employee Selection: A Review of The Literature. Osaka Keidai Ronshu, 54(6), 179-196.
  • Shorey, H. S. Snyder, C. R. Yang, X. & Lewin, M. R. (2003). The Role Of Hope As A Mediator In Recollected Parenting, Adult Attachment, And Mental Health. Journal of Social and Clinical Psychology, 22(6), 685.
  • Soderman, A. K. (1983). Work and Family Stress. Michigan State University: Extension Bulletin.
  • Spanjol J. Tam, L. ve Tam, V. (2015). Employer–Employee Congruence In Environmental Values: An Exploration Of Effects On Job Satisfaction And Creativity. Journal of Business Ethics, 130 (1), 117– 130.
  • Strelan, P. & Covic, T. (2006). A Rewiew Of Forgiveness Process Models And A Coping Framework To Guide Research. Journal of Social Clinic Psychology, 25(10), 1059-1085.
  • Stranks, J. (2005). Stress At Work: Management And Prevention. Oxford: Publisher Elsevier.
  • Suliman, A. M. T. (2001). Are we Ready to Innovate? Work Climate-Readiness to Innovate Relationship: The Case of Jordan. Creativity and Innovation Management, 10(1):49-59.
  • Şantaş, G. Akbolat, M. & Sağlam, H. (2019). Sağlık Çalışanlarında Örgütsel Affetme Ve Örgütsel Dedikodunun İntikam Niyeti Üzerindeki Etkisi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 36, 131-148.
  • Şimşek Ilkım, N. & Derin, N. (2018). Algılanan İş Güvencesizliği, İş Tatmini ve Birey-Örgüt Uyumu Kavramları Arasındaki İlişkiler, Sosyal Ekonomik Araştırmalar Dergisi, 18(36), 238-254.
  • Tepeci, M. & Bartlett, A. L. (2002). The Hospitality İndustry Culture Profile: A Measure Of Individual Values, Organizational Culture, And Person– Organization Fit As Predictors Of Job Satisfaction And Behavioral Intentions. International Journal of Hospitality Management, 21(2), 151- 170.
  • Thompson, B. S. & Simkins, T. (2012). Person-Organization Forgiveness Motive Fit: Thriving With Congruence And Feigning Without. Paper presented at the annual meeting of the Southwest Academy of Management, New Orleans.
  • Thoresen, C. E. Harris, A. H. S. & Luskin, F. (2000). Forgiveness And Health: An Unanswered Question. In M.E. McCullough, K.I. Pargament, and C.E. Thoresen, (Eds.). Forgiveness: Theory, Research, and Practice, 163-190. New York: The Guilford Press.
  • Toussaint, L. L. Shields, G. S. & Slavich, G. M. (2016). Forgiveness, Stress And Health: A 5-Week Dynamic Parallel Process Study. Annals of Behavioral Medicin, 50(5), 727-735.
  • Turgut, M. & Akbolat, M. (2017). Örgütsel Vatandaşlık Davranışı, Örgütsel Özdeşleşme ve Örgütsel Sessizlik İlişkisine Yönelik Sağlık Çalışanları Üzerine Bir Araştırma, Hacettepe Sağlık İdaresi Dergisi, 20(3): 357-384.
  • Turunç, Ö. (2015). Stratejik Yönetim Örgütsel Performans İlişkisinde Kişi-Örgüt Uyumunun Rolü, Uluslararası İktisadi ve İdari Bilimler Dergisi, 1(1): 16-30. Turunç, Ö. & Turgut, H. (2017). Yönetim ve Strateji 101 Teori ve Yaklaşım. Siyasal Kitapevi, Ankara.
  • Uğan, Ç. Karakaya, F. & Nayır, Y. (2018). Psikolojik Sermayenin İşgören Performansı ve İş Stresine Etkisi. 2. Uluslararası 12. Ulusal Sağlık ve Hastane İdare Kongresi, 1868-75.
  • Uludağ, G. (2018). Örgütsel Bağlılık İle İşgören Performansı İlişkisini İncelemeye Yönelik Bir Alan Araştırması. Bitlis Eren Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(1), 171-193.
  • Ulutaş, M. (2011). Birey-Örgüt Uyumunun İş Stresi Ve Verimlilik Üzerine Etkisi: Dalaman Havalimanı Çalışanları Üzerine Bir Alan Araştırması. Selçuk Üniversitesi Sosyal Bilimler Meslek Yüksekokulu Dergisi, 14(1-2), 13-30.
  • Verquer, M. L. Beehr, T. A. and Wagner, S. H. (2003). A Meta-Analysis Of Relations Between Person–Organization Fit And Work Attitudes. Journal of Vocational Behavior, 63(3), 473-489.
  • Vilela, B. B. Varela Gonzalez, J. A. & Ferrin, F. F. (2008). Person-Organization Fit, OCB And Performance Appraisal: Evidence From Matched Supervisor-Salesperson Data Set İn A Spanish Context. Industrial Marketing Managemen, 37, 1005-1019.
  • Vroom, V. H. (1964). Work And Motivation. Oxford, England: Wiley.
  • Waszkowska, M. Jacukowicz, A. Drabek, M. & Merecz-Kot D. (2017), Effort–Reward Balance As A Mediator Of The Relationship Between Supplementary Person–Organızation Fit And Perceived Stress Among Middle-Level Managers. International Journal Of Occupational Medicine And Environmental Health, 30(2), 305–312.
  • Weiss, H. M. & Cropanzano, R. (1996). Affective Events Theory: A Theoretical Discussion Of The Structure, Causes And Consequences Of Affective Experiences At Work. In M. B. Staw, & L. L. Cummings (Eds.), Research In Organizational Behavior: An Annual Series Of Analytical Essays And Critical Reviews (pp. 1- 74). US: Elsevier Science-JAI Press.
  • Westerman, J. W. & Vanka, S. (2005). A Cross-Cultural Empirical Analysis Of Person-Organization Fit Measures As Predictors Of Student Performance In Business Education: Comparing Students İn The United States And India. Academy of Management Learning & Education, 4(4), 409-420.
  • Worthington, Jr. E. L. & Scherer, M. (2004). Forgiveness Is An Emotion- Focused Coping Strategy That Can Reduce Health Risks And Promote Health Resilience: Theory, Review, And Hypotheses. Psychology and Health, 19(3), 385–405.
  • Yamhure Thompson, L. & Shahen, P. E. (2003) Forgiveness In The Workplace. In R.C. Giacalone and CL. Jurkiewicz, (Eds.). Handbook of Spirituality and Organizational Performance, 405-420. New York: M.E. Sharpe.
There are 129 citations in total.

Details

Primary Language Turkish
Subjects Business Administration
Journal Section Original Articles
Authors

Gizem Yıldırım 0000-0002-0601-7036

Şennur Aşıkoğlu 0000-0002-8218-6333

Hasan Hüseyin Uzunbacak 0000-0002-3297-1659

Tahsin Akçakanat 0000-0001-9414-6868

Publication Date December 31, 2021
Submission Date July 10, 2021
Acceptance Date August 19, 2021
Published in Issue Year 2021

Cite

APA Yıldırım, G., Aşıkoğlu, Ş., Uzunbacak, H. H., Akçakanat, T. (2021). KİŞİ-ÖRGÜT UYUMUNUN İŞ TATMİNİ VE İŞ STRESİ ÜZERİNE ETKİSİNDE AFFETMENİN ARACI ROLÜ: SAĞLIK ÇALIŞANLARI ÜZERİNE BİR ARAŞTIRMA. İşletme Bilimi Dergisi, 9(3), 441-475. https://doi.org/10.22139/jobs.969491

Cited By

ÖRGÜTSEL SOSYALLEŞMENİN ÖRGÜTSEL ERDEMLİLİĞE ETKİSİNDE KİŞİ ÖRGÜT UYUMU VE YÖNETİCİYE GÜVENİN ROLÜ
Yönetim Bilimleri Dergisi
https://doi.org/10.35408/comuybd.1457593

Creative Commons Lisansı   Bu dergi Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı ile lisanslanmıştır.