The Role Of Transformational Leadership In Promoting Innovative Work Behavior During The Digital Transformation Process
Yıl 2026,
Cilt: 21 Sayı: Special Issue on 24th International Business Congress, 248 - 264, 27.03.2026
Gülcan Olçum Selek
,
Zehra Nuray Nişancı
Öz
In today’s competitive business environment, digital transformation has become a critical factor for organizations to achieve sustainable success. In this process, employees' engagement in innovative work behaviors and the role of leaders in fostering these behaviors are essential for the effectiveness of digital transformation. Transformational leadership, as a leadership style that enhances employee motivation and supports innovation, plays a crucial role in this transformation. The primary objective of this study is to examine how transformational leadership influences employees' innovative work behaviors and how this effect contributes to the digital transformation process from a qualitative perspective. The research is designed using a qualitative research method and adopts a phenomenological approach. Semi-structured interviews were conducted with employees and managers from various sectors who have experienced digital transformation. The collected data were analyzed using content analysis with the MaxQDA qualitative analysis software, and emerging themes were identified. The findings reveal that transformational leadership significantly enhances employees’ innovative work behavior, thereby facilitating the digital transformation process. Specifically, inspirational motivation and intellectual stimulation emerge as key factors encouraging employees to think innovatively and adapt to technological changes. Furthermore, individualized consideration by leaders accelerates employees' adaptation to transformation. The findings highlight the critical role of leadership approaches in digital transformation processes and provide strategic recommendations for organizations to strengthen their innovation strategies.
Etik Beyan
This study is derived from the PhD dissertation entitled “The Mediating Role of Innovative Organizational Culture and Innovative Work Behavior in the Impact of Transformational Leadership on Digital Transformation” and the PhD Thesis Project with the same title, supported by the İzmir Kâtip Çelebi University Scientific Research Projects Coordination Unit (Project No: 2024-TDR-İİBF-0009).
Destekleyen Kurum
Izmir Katip Çelebi University
Proje Numarası
2024-TDR-İİBF-0009
Teşekkür
This study is derived from the PhD dissertation entitled “The Mediating Role of Innovative Organizational Culture and Innovative Work Behavior in the Impact of Transformational Leadership on Digital Transformation” and the PhD Thesis Project with the same title, supported by the İzmir Kâtip Çelebi University Scientific Research Projects Coordination Unit (Project No: 2024-TDR-İİBF-0009). We would like to thank the İzmir Kâtip Çelebi University Scientific Research Projects Coordination Unit for its support.
Kaynakça
-
Afsar, B., Badir, Y. ve Bin Saeed, B. 2014. Transformational leadership and innovative work behavior. Industrial Management & Data Systems, 114(8), 1270–1300. https://doi.org/10.1108/IMDS-05-2014-0152
-
Afsar, B., Masood, M. ve Umrani, W. A. 2019. The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior. Personnel Review, 48(5), 1186–1208. https://doi.org/10.1108/PR-04-2018-0133
-
Avolio, B. J. ve Yammarino, F. J. 2013. Transformational and charismatic leadership: The road ahead (2. bs.). Emerald Group Publishing.
-
Avolio, B. J. ve Bass, B. M. 1995. Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. The Leadership Quarterly, 6(2), 199–218. https://doi.org/10.1016/1048-9843(95)90035-7
-
Bass, B. M. 1990. From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, 18(3), 19–31. https://doi.org/10.1016/0090-2616(90)90061-S
-
Bass, B. M. ve Riggio, R. E. 2006. Transformational leadership (2. bs.). Psychology Press.
-
Bass, B. M. ve Avolio, B. J. 1993. Transformational leadership and organizational culture. Public Administration Quarterly, 17(1), 112–121.
-
Basu, R. ve Green, S. G. 1997. Leader–member exchange and transformational leadership: An empirical examination of innovative behaviors in leader–member dyads. Journal of Applied Social Psychology, 27(6), 477–499. https://doi.org/10.1111/j.1559-1816.1997.tb00643.x
-
Bennis, W. ve Nanus, B. 1985. Leaders: Strategies for taking charge. New York, NY: Harper & Row.
-
Bin Saeed, B., Afsar, B., Shahjehan, A. ve Imad Shah, S. Z. A. 2019. Integrating transformational leadership with innovative work behavior through meaningful work and work engagement. International Journal of Environmental Research and Public Health, 16(13), 2356. https://doi.org/10.3390/ijerph16132356
-
Burns, J. M. 1978. Leadership. Harper & Row.
-
Creswell, J. W. 2013. Qualitative inquiry and research design: Choosing among five approaches (3rd ed.). SAGE Publications.
-
Daft, R. L. 2014. The leadership experience (6th ed.). Cengage Learning.
-
Damanpour, F. 1991. Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555–590. https://doi.org/10.5465/256406
-
De Jong, J. P. J. ve Den Hartog, D. N. 2010. Measuring innovative work behavior. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
-
Feng, C., Fan, D. ve Yang, W. 2016. How does transformational leadership influence organizational innovation? The roles of environmental uncertainty and innovation orientation. Leadership & Organization Development Journal, 37(2), 202–218. https://doi.org/10.1108/LODJ-06-2014-0105
-
Gumusluoglu, L. ve Ilsev, A. 2009. Transformational leadership, creativity, and organizational innovation. Journal of Business Research, 62(4), 461–473. https://doi.org/10.1016/j.jbusres.2007.07.032
-
Gün, G. 2022. Dönüştürücü liderlik, yenilikçi iş davranışı ve grup uyumu. EKEV Akademi Dergisi, (90), 225–246.
Hess, T., Matt, C., Benlian, A. ve Wiesböck, F. 2016. Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2), 123–139. https://aisel.aisnet.org/misqe/vol15/iss2/6/
-
Jaiswal, N. K. ve Dhar, R. L. 2015. Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study. Journal of Organizational Change Management, 28(3), 432–455. https://doi.org/10.1108/JOCM-03-2014-0055
-
Janssen, O. 2000. Job demands, perceptions of effort-reward fairness and innovative work behavior. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
-
Jung, D. I., Chow, C. ve Wu, A. 2003. The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings. The Leadership Quarterly, 14(4–5), 525–544. https://doi.org/10.1016/S1048-9843(03)00050-X
-
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D. ve Buckley, N. 2015. Strategy, not technology, drives digital transformation. MIT Sloan Management Review and Deloitte University Press.
https://sloanreview.mit.edu/projects/strategy-drives-digital-transformation/
-
Karimi, S., Rezvani, A. ve Khosravizadeh, O. 2023. The effect of transformational leadership on innovative work behavior: The mediating role of psychological capital. Sustainability, 15(2), 1267. https://doi.org/10.3390/su15021267
-
Lincoln, Y. S. ve Guba, E. G. 1985. Naturalistic inquiry. SAGE Publications.
-
Lucas, H. C., Agarwal, R., Clemons, E. K., El Sawy, O. A. ve Weber, B. 2013. Impactful research on transformational information technology: An opportunity to inform new audiences. MIS Quarterly, 37(2), 371–382.
-
Merriam, S. B. 2009. Qualitative research: A guide to design and implementation. Jossey-Bass.
-
Michaelis, B., Stegmaier, R. ve Sonntag, K. 2010. Shedding light on followers’ innovation behavior: The role of transformational leadership, commitment to change, and climate for initiative. Journal of Managerial Psychology, 25(4), 408–429. https://doi.org/10.1108/02683941011035304
-
Miles, M. B. ve Huberman, A. M. 1994. Qualitative data analysis: An expanded sourcebook (2nd ed.). SAGE Publications.
-
Morakanyane, R., Grace, A. A. ve O’Reilly, P. 2017. Conceptualizing digital transformation in business organizations: A systematic review of literature. In Proceedings of the 30th Bled eConference, 427–443.
-
Mumford, M. D., Scott, G. M., Gaddis, B. ve Strange, J. M. 2002. Leading creative people: Orchestrating expertise and relationships. The Leadership Quarterly, 13(6), 705–750. https://doi.org/10.1016/S1048-9843(02)00158-3
-
Odugbesan, J. A., Ikpefan, O. A., Adetunji, R. ve Aregbeshola, R. A. 2023. Leadership, digital transformation, and innovative work behavior among IT employees: Empirical evidence from developing economies. Frontiers in Psychology, 14, 1134555. https://doi.org/10.3389/fpsyg.2023.1134555
-
Patton, M. Q. 2002. Qualitative research and evaluation methods (3rd ed.). SAGE Publications.
Porter, M. E. 1990. The competitive advantage of nations. Free Press.
-
Rosing, K., Frese, M. ve Bausch, A. 2011. Explaining the heterogeneity of the leadership–innovation relationship: Ambidextrous leadership. The Leadership Quarterly, 22(5), 956–974. https://doi.org/10.1016/j.leaqua.2011.07.014
Schumpeter, J. A. 1934. The theory of economic development: An inquiry into profits, capital, credit, interest, and the business cycle. Harvard University Press.
-
Scott, S. G. ve Bruce, R. A. 1994. Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580–607. https://doi.org/10.2307/256701
-
Sharma, P. N. ve Kirkman, B. L. 2015. Leveraging leaders: A literature review and future lines of inquiry for transformational leadership research. Group & Organization Management, 40(2), 193–237. https://doi.org/10.1177/1059601115574906
-
Sia, S. K., Soh, C. ve Weill, P. 2016. How DBS Bank pursued a digital business transformation. MIS Quarterly Executive, 15(2), 105–121.
-
Tarba, S., Ahammad, M. F. ve Glaister, K. W. 2019. The role of leadership in executing mergers and acquisitions strategy: A review of empirical studies. Journal of Business Research, 104, 200–217. https://doi.org/10.1016/j.jbusres.2019.07.039
-
Tarba, S., Ahammad, M. F. ve Glaister, K. W. 2019. The role of leadership in digital transformation: A review and research agenda. Journal of Business Research, 125, 100–113. https://doi.org/10.1016/j.jbusres.2019.04.003
-
Thomas, D. R. 2006. A general inductive approach for analyzing qualitative evaluation data. American Journal of Evaluation, 27(2), 237–246. https://doi.org/10.1177/1098214005283748
-
Vial, G. 2019. Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
-
West, M. A. ve Farr, J. L. 1990. Innovation and creativity at work: Psychological and organizational strategies. Wiley.
-
Yukl, G. 2009. Leadership in organizations (7th ed.). Pearson.
-
Zhu, Y., You, X. ve Xu, S. 2022. How transformational leadership promotes employees' innovative behavior: The mediating effect of digital transformation. Frontiers in Psychology, 13, 897338. https://doi.org/10.3389/fpsyg.2022.897338
-
Zuraik, A. ve Kelly, L. 2019. The role of CEO transformational leadership and innovation climate in exploration and exploitation. European Journal of Innovation Management, 22(1), 84–104. https://doi.org/10.1108/EJIM-10-2017-0142
Dijital Dönüşüm Sürecinde Yenilikçi İş Davranışı: Dönüştürücü Liderliğin Teşvik Edici Rolü
Yıl 2026,
Cilt: 21 Sayı: Special Issue on 24th International Business Congress, 248 - 264, 27.03.2026
Gülcan Olçum Selek
,
Zehra Nuray Nişancı
Öz
Günümüz rekabetçi iş ortamında dijital dönüşüm, işletmelerin sürdürülebilir başarı elde edebilmesi için kritik bir unsur haline gelmiştir. Bu süreçte, çalışanların yenilikçi iş davranışları sergilemesi ve liderlerin bu davranışları teşvik etmesi dönüşüm sürecinin etkinliği açısından büyük önem taşımaktadır. Dönüştürücü liderlik, çalışanların motivasyonunu artırarak yenilikçi iş davranışlarını destekleyen bir liderlik tarzı olup, dijital dönüşüm sürecinde kritik bir rol oynamaktadır. Bu araştırmanın temel amacı, işletmelerin dijital dönüşüm sürecinde dönüştürücü liderliğin, çalışanların yenilikçi iş davranışlarına teşvik edilmesinde üstlendiği rolü ortaya çıkarmaktır. Araştırma nitel araştırma yöntemi ile tasarlanmış olup, fenomenolojik yaklaşım benimsenmiştir. Dijital dönüşüm sürecini deneyimlemiş farklı sektörlerden çalışanlar ve yöneticilerle yarı yapılandırılmış mülakatlar gerçekleştirilmiştir. Toplanan veriler, MaxQDA programı kullanılarak içerik analizi yöntemiyle incelenmiş ve temalar oluşturulmuştur. Analiz bulguları, dönüştürücü liderliğin çalışanların yenilikçi iş davranışlarını teşvik ederek dijital dönüşüm sürecine katkı sağladığını ortaya koymaktadır. Özellikle ilham veren motivasyon ve zihinsel uyarım boyutları, çalışanların yenilikçi düşünmelerini ve teknolojiye uyum sağlamalarını destekleyen temel faktörler olarak öne çıkmaktadır. Ayrıca, liderlerin bireyselleştirilmiş ilgisi, çalışanların değişime daha hızlı adapte olmalarını sağlamaktadır. Araştırma, işletmelerin dijital dönüşüm süreçlerinde dönüştürücü liderliğin kritik önemini vurgulamakta ve inovasyon stratejilerini güçlendirmelerine yönelik öneriler sunmaktadır.
Etik Beyan
Bu araştırma, TÜBİTAK Bilim İnsanı Destek Programları Başkanlığı (BİDEB) 2211-Yurt İçi Lisansüstü Burs Programı (2211-A Yurt İçi Genel Doktora Burs Programı) kapsamında desteklenen “Dönüştürücü Liderliğin Dijital Dönüşüme Etkisinde Yenilikçi Örgüt Kültürü ve Yenilikçi İş Davranışının Aracılık Rolü” başlıklı doktora tezinden türetilmiştir. Ayrıca bu araştırma, İzmir Kâtip Çelebi Üniversitesi Bilimsel Araştırma Projeleri Koordinatörlüğü tarafından 2024-TDR-İİBF-0009 numaralı proje kapsamında desteklenmiştir.
Destekleyen Kurum
Izmir Katip Çelebi University
Proje Numarası
2024-TDR-İİBF-0009
Teşekkür
Desteklerinden dolayı TÜBİTAK Bilim İnsanı Destek Programları Başkanlığı (BİDEB) ve İzmir Kâtip Çelebi Üniversitesi Bilimsel Araştırma Projeleri Koordinatörlüğü’ne teşekkürlerimizi sunarız.
Kaynakça
-
Afsar, B., Badir, Y. ve Bin Saeed, B. 2014. Transformational leadership and innovative work behavior. Industrial Management & Data Systems, 114(8), 1270–1300. https://doi.org/10.1108/IMDS-05-2014-0152
-
Afsar, B., Masood, M. ve Umrani, W. A. 2019. The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior. Personnel Review, 48(5), 1186–1208. https://doi.org/10.1108/PR-04-2018-0133
-
Avolio, B. J. ve Yammarino, F. J. 2013. Transformational and charismatic leadership: The road ahead (2. bs.). Emerald Group Publishing.
-
Avolio, B. J. ve Bass, B. M. 1995. Individual consideration viewed at multiple levels of analysis: A multi-level framework for examining the diffusion of transformational leadership. The Leadership Quarterly, 6(2), 199–218. https://doi.org/10.1016/1048-9843(95)90035-7
-
Bass, B. M. 1990. From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, 18(3), 19–31. https://doi.org/10.1016/0090-2616(90)90061-S
-
Bass, B. M. ve Riggio, R. E. 2006. Transformational leadership (2. bs.). Psychology Press.
-
Bass, B. M. ve Avolio, B. J. 1993. Transformational leadership and organizational culture. Public Administration Quarterly, 17(1), 112–121.
-
Basu, R. ve Green, S. G. 1997. Leader–member exchange and transformational leadership: An empirical examination of innovative behaviors in leader–member dyads. Journal of Applied Social Psychology, 27(6), 477–499. https://doi.org/10.1111/j.1559-1816.1997.tb00643.x
-
Bennis, W. ve Nanus, B. 1985. Leaders: Strategies for taking charge. New York, NY: Harper & Row.
-
Bin Saeed, B., Afsar, B., Shahjehan, A. ve Imad Shah, S. Z. A. 2019. Integrating transformational leadership with innovative work behavior through meaningful work and work engagement. International Journal of Environmental Research and Public Health, 16(13), 2356. https://doi.org/10.3390/ijerph16132356
-
Burns, J. M. 1978. Leadership. Harper & Row.
-
Creswell, J. W. 2013. Qualitative inquiry and research design: Choosing among five approaches (3rd ed.). SAGE Publications.
-
Daft, R. L. 2014. The leadership experience (6th ed.). Cengage Learning.
-
Damanpour, F. 1991. Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555–590. https://doi.org/10.5465/256406
-
De Jong, J. P. J. ve Den Hartog, D. N. 2010. Measuring innovative work behavior. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
-
Feng, C., Fan, D. ve Yang, W. 2016. How does transformational leadership influence organizational innovation? The roles of environmental uncertainty and innovation orientation. Leadership & Organization Development Journal, 37(2), 202–218. https://doi.org/10.1108/LODJ-06-2014-0105
-
Gumusluoglu, L. ve Ilsev, A. 2009. Transformational leadership, creativity, and organizational innovation. Journal of Business Research, 62(4), 461–473. https://doi.org/10.1016/j.jbusres.2007.07.032
-
Gün, G. 2022. Dönüştürücü liderlik, yenilikçi iş davranışı ve grup uyumu. EKEV Akademi Dergisi, (90), 225–246.
Hess, T., Matt, C., Benlian, A. ve Wiesböck, F. 2016. Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2), 123–139. https://aisel.aisnet.org/misqe/vol15/iss2/6/
-
Jaiswal, N. K. ve Dhar, R. L. 2015. Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study. Journal of Organizational Change Management, 28(3), 432–455. https://doi.org/10.1108/JOCM-03-2014-0055
-
Janssen, O. 2000. Job demands, perceptions of effort-reward fairness and innovative work behavior. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
-
Jung, D. I., Chow, C. ve Wu, A. 2003. The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings. The Leadership Quarterly, 14(4–5), 525–544. https://doi.org/10.1016/S1048-9843(03)00050-X
-
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D. ve Buckley, N. 2015. Strategy, not technology, drives digital transformation. MIT Sloan Management Review and Deloitte University Press.
https://sloanreview.mit.edu/projects/strategy-drives-digital-transformation/
-
Karimi, S., Rezvani, A. ve Khosravizadeh, O. 2023. The effect of transformational leadership on innovative work behavior: The mediating role of psychological capital. Sustainability, 15(2), 1267. https://doi.org/10.3390/su15021267
-
Lincoln, Y. S. ve Guba, E. G. 1985. Naturalistic inquiry. SAGE Publications.
-
Lucas, H. C., Agarwal, R., Clemons, E. K., El Sawy, O. A. ve Weber, B. 2013. Impactful research on transformational information technology: An opportunity to inform new audiences. MIS Quarterly, 37(2), 371–382.
-
Merriam, S. B. 2009. Qualitative research: A guide to design and implementation. Jossey-Bass.
-
Michaelis, B., Stegmaier, R. ve Sonntag, K. 2010. Shedding light on followers’ innovation behavior: The role of transformational leadership, commitment to change, and climate for initiative. Journal of Managerial Psychology, 25(4), 408–429. https://doi.org/10.1108/02683941011035304
-
Miles, M. B. ve Huberman, A. M. 1994. Qualitative data analysis: An expanded sourcebook (2nd ed.). SAGE Publications.
-
Morakanyane, R., Grace, A. A. ve O’Reilly, P. 2017. Conceptualizing digital transformation in business organizations: A systematic review of literature. In Proceedings of the 30th Bled eConference, 427–443.
-
Mumford, M. D., Scott, G. M., Gaddis, B. ve Strange, J. M. 2002. Leading creative people: Orchestrating expertise and relationships. The Leadership Quarterly, 13(6), 705–750. https://doi.org/10.1016/S1048-9843(02)00158-3
-
Odugbesan, J. A., Ikpefan, O. A., Adetunji, R. ve Aregbeshola, R. A. 2023. Leadership, digital transformation, and innovative work behavior among IT employees: Empirical evidence from developing economies. Frontiers in Psychology, 14, 1134555. https://doi.org/10.3389/fpsyg.2023.1134555
-
Patton, M. Q. 2002. Qualitative research and evaluation methods (3rd ed.). SAGE Publications.
Porter, M. E. 1990. The competitive advantage of nations. Free Press.
-
Rosing, K., Frese, M. ve Bausch, A. 2011. Explaining the heterogeneity of the leadership–innovation relationship: Ambidextrous leadership. The Leadership Quarterly, 22(5), 956–974. https://doi.org/10.1016/j.leaqua.2011.07.014
Schumpeter, J. A. 1934. The theory of economic development: An inquiry into profits, capital, credit, interest, and the business cycle. Harvard University Press.
-
Scott, S. G. ve Bruce, R. A. 1994. Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580–607. https://doi.org/10.2307/256701
-
Sharma, P. N. ve Kirkman, B. L. 2015. Leveraging leaders: A literature review and future lines of inquiry for transformational leadership research. Group & Organization Management, 40(2), 193–237. https://doi.org/10.1177/1059601115574906
-
Sia, S. K., Soh, C. ve Weill, P. 2016. How DBS Bank pursued a digital business transformation. MIS Quarterly Executive, 15(2), 105–121.
-
Tarba, S., Ahammad, M. F. ve Glaister, K. W. 2019. The role of leadership in executing mergers and acquisitions strategy: A review of empirical studies. Journal of Business Research, 104, 200–217. https://doi.org/10.1016/j.jbusres.2019.07.039
-
Tarba, S., Ahammad, M. F. ve Glaister, K. W. 2019. The role of leadership in digital transformation: A review and research agenda. Journal of Business Research, 125, 100–113. https://doi.org/10.1016/j.jbusres.2019.04.003
-
Thomas, D. R. 2006. A general inductive approach for analyzing qualitative evaluation data. American Journal of Evaluation, 27(2), 237–246. https://doi.org/10.1177/1098214005283748
-
Vial, G. 2019. Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
-
West, M. A. ve Farr, J. L. 1990. Innovation and creativity at work: Psychological and organizational strategies. Wiley.
-
Yukl, G. 2009. Leadership in organizations (7th ed.). Pearson.
-
Zhu, Y., You, X. ve Xu, S. 2022. How transformational leadership promotes employees' innovative behavior: The mediating effect of digital transformation. Frontiers in Psychology, 13, 897338. https://doi.org/10.3389/fpsyg.2022.897338
-
Zuraik, A. ve Kelly, L. 2019. The role of CEO transformational leadership and innovation climate in exploration and exploitation. European Journal of Innovation Management, 22(1), 84–104. https://doi.org/10.1108/EJIM-10-2017-0142