Research Article

Citizen Urbanscape Experiences: A Scale Development, Validity and Reliability Study in the Context of Türkiye

Volume: 18 Number: Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı October 30, 2025
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Citizen Urbanscape Experiences: A Scale Development, Validity and Reliability Study in the Context of Türkiye

Abstract

In this study, using a mixed-methods approach, aimed to create a theoretical model reflecting ordinary daily life experiences of citizens living in Aksaray, Türkiye, from servicescape and experiencescape perspectives, and develop valid and reliable scales for measuring their urbanscape experiences based on this model’s findings. In the qualitative phase, data were collected from 59 participants through semi-structured and photo-based interviews using maximum diversity sampling, and analyzed with an inductive approach. The findings revealed that urban experiences lived at two main touchpoints: indoor and outdoor places. In the quantitative phase, data were collected through convenience sampling from 669 participants in the first field study and 524 participants in the second field study to develop indoor and outdoor urban experience scales. Data were analyzed with exploratory and confirmatory factor analyses. The results indicated that indoor urban experiences are a four-factor construct including indoor place adequacy experience, social-symbolic experiences, emotional experiences, and nostalgia experience; that outdoor urban experiences are a six-factor construct including outdoor place adequacy experience, social experience, authenticity experience, emotional experiences, aesthetic experience and nostalgia and social comfort experiences. The study provided important clues to the literature, researchers and practitioners in experience-oriented urban design.

Keywords

Citizen Urbanscape Experience , Indoor Urban Experience , Outdoor Urban Experience , Scale Development , Mixed Methods Research

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APA
Uygun, M., & Güner Vurganer, E. (2025). Citizen Urbanscape Experiences: A Scale Development, Validity and Reliability Study in the Context of Türkiye. Kent Akademisi, 18(Uluslararası Girişimcilik Sosyal Bilimler Kongresi Özel Sayısı), 41-68. https://doi.org/10.35674/kent.1771389