Artificial Intelligence Applications in Human Resource Management

Abstract

With the rapid advancement of information technologies in recent years, artificial intelligence (AI) has begun to be integrated into human resource (HR) management, as in all other business functions.. This inevitable technological shift has reshaped the HR function, enabling HR professionals to utilize machine learning and algorithms to streamline business processes, reduce bias and improve analysis and decision-making. With such significant benefits, it is curious how actively AI is being used in the field of human resource management. Therefore, the study aims to identify in which function(s) of Human Resource Management artificial intelligence technologies are being used. The study used a case study approach, one of the qualitative research designs, and analysed how companies integrate artificial intelligence technologies into basic human resource processes using the “document analysis” method. The study was designed as a case study.

Keywords

• Artificial Intelligence
• Human Resource Management
• Digitalization

İnsan Kaynakları Yönetiminde Yapay Zekâ Uygulamaları

Öz

Son yıllarda bilişim teknolojilerinde yaşanan gelişmelerle birlikte işletmenin tüm fonksiyonlarında olduğu gibi insan kaynakları yönetiminde de yapay zekâ teknolojileri adapte edilmeye ve kullanılmaya başlanmıştır. Bu kaçınılmaz teknolojik dönüşüm, insan kaynakları departmanını yeniden şekillendirerek insan kaynakları profesyonellerinin makine öğrenimi ve algoritmalardan yararlanarak iş süreçlerini kolaylaştırmasına, önyargılarını azaltmasına ve analiz ile karar alma süreçlerini geliştirmesine olanak tanımıştır. Böylesi önemli faydalar dikkate alındığında, yapay zekânın insan kaynakları yönetimi alanında ne kadar aktif kullanıldığı merak uyandırmaktadır. Dolayısıyla çalışmada, insan kaynakları yönetiminin hangi işlev(ler)inde yapay zekâ teknolojilerinin kullanıldığının belirlenmesi amaçlanmaktadır. Çalışmada nitel araştırma desenlerinden durum yaklaşımı kullanılmış ve şirketlerin yapay zekâ teknolojilerini temel insan kaynakları süreçlerine nasıl dâhil ettikleri “doküman analizi” yöntemi ile incelenmiştir. Çalışma bir vaka çalışması olarak tasarlanmıştır.

Anahtar Kelimeler

• Yapay Zekâ
• İnsan Kaynakları Yönetimi
• Dijitalleşme

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