Examining the Commitment to the Organization of the Employees Who Work in a Organization against Stress, Workload and Psychological Empowerment

Abstract

Work stress experienced by employees at intense work pressure can both adversely affect employees psychologically and cause organizations to get negative outcomes. That employees experience workload does not indicate that they are under stress. It is necessary to be aware that workload and stress are different concepts. Employees who are experiencing workload can be positively reflected to the organization when they do their job gladly, willingly and fondly. However, negative effects may occur if employees work under stress. The aim of this study is to investigate the effects of work stress, workload, psychological empowerment on organizational commitment. The sample mass of the study consists of 344 white-collar employees in different companies in the service sector. After analyzing factor and reliability of the findings by using IBM SPSS 25 and AMOS programs, hypotheses were tested with regression analyzes and the results were evaluated. In addition, Hayes process was used to analyze the mediator variable effect. As a result of the analysis, it is concluded that organizational commitment is positively affected when psychological empowerment is applied to employees.

Keywords

• Perceived Work Stress
• Workload
• Psychological Empowerment
• Organizational Commitment
• Hayes Process

Örgütlerde Çalışanların Stress, İş Yoğunluğu ve Psikolojik Güçlendirme Karşısında Örgüte Olan Bağlılıklarının İncelenmesi

Abstract

Yoğun iş temposunda çalışanların yaşamakta oldukları iş stresi hem çalışanları psikolojik açıdan olumsuz yönde etkileyebilmekte hemde örgütlerin olumsuz çıktılar elde etmesine neden olabilmektedir. Çalışanların iş yoğunluğu yaşamaları stres altında olduklarını göstermemektedir. İş yoğunluğu ve stresin farklı kavramlar olduğunun bilincinde olmak gerekmektedir. İş yoğunluğu yaşayan çalışanlar işlerini memnuniyetle, isteyerek, severek yaptıklarında örgüte olumlu yönde yansıyabilmektedir. Ancak çalışanların stres altında iş yapmaları durumunda olumsuz etkiler söz konusu olabilmektedir. Araştırmanın amacı kapsamında, çalışanların yaşadıkları iş stresinin, iş yoğunluğunun, psikolojik güçlendirmenin, örgütsel bağlılığa etkileri incelenmektedir. Çalışmanın örneklem kitlesini hizmet sektöründe bulunan farklı firmalardaki 344 beyaz yakalı çalışan oluşturmaktadır. Elde edilen bulgular IBM SPSS 25 ve AMOS programları kullanılarak faktör ve güvenirlilik analizleri yapıldıktan sonra regresyon analizleriyle hipotezler test edilmiş ve elde edilen sonuçlar değerlendirilmiştir. Aynı zamanda aracı değişken etkisinin analizin de Hayes process kullanılmıştır. Analizler sonucunda örgütlerde çalışanlara psikolojik güçlendirme uygulandığında örgütsel bağlılıklarının olumlu yönde etkilendiği sonucuna varılmaktadır.

Keywords

• İş'e Bağlı Stres
• İş Yoğunluğu
• Psikolojik Güçlendirme
• Örgütsel Bağlılık
• Hayes Process

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