THE IMPACT OF GOSSIP PERCEIVED IN THE WORKPLACE ON PSYCHOLOGICAL SAFETY AND TAKING CHARGE

Year 2018, Volume: 23 Issue: 3, 973 - 986, 30.07.2018

Şeyda Seçkin

Abstract

In this study, the impact of perceived gossip in the workplace on psychological safety and taking charge was investigated. Although gossip is pervasive in a wide variety of organizations; studies on workplace gossip are relatively limited. Especially in domestic literature, gossip was predominantly examined within the scope of exploring how gossip is perceived and interpreted by employees, employee reactions to its existence and their subjective evaluations regarding to its potential drivers. There does not exist any study investigating the relationship of perceived gossip, psychological safety and taking charge with the moderating role of supervisor support. Thus, it can be said that study findings may contribute to the relevant area. Field research was conduct on 211 white-collar employees working in medium and big sized firms operating in food and textile sector. According to research results, gossip perceived in the workplace has a negative effect on both psychological safety and taking charge. Besides, it was found that perceived gossip-taking charge relationship is mediated by psychological safety and moderated by supervisor support.

Keywords

Workplace Gossip, Psychological Safety, Taking Charge

İŞYERİNDE ALGILANAN DEDİKODUNUN PSİKOLOJİK RAHATLIK VE SORUMLULUK ÜSTLENME DAVRANIŞI ÜZERİNE ETKİSİ

Abstract

Bu çalışmada, işyerinde algılanan dedikodunun psikolojik rahatlık ve sorumluluk üstlenme davranışı üzerine etkisi incelenmiştir. Dedikodu gayri resmi bir iletişim biçimi olarak pek çok işletmede yaygın olmasına rağmen konu üzerine yapılan araştırmalar göreceli olarak sınırlı sayıdadır. Yerli yazında ise konuya ilişkin yapılan saha araştırmalarının daha çok dedikodunun çalışanlar nezdinde nasıl algılanıp yorumlandığı; örgütlerde dedikodunun varlığına ilişkin çalışan tepkileri ve dedikoduyu tetikleyen nedenlere dair çalışanların görüşlerinin belirlenmesi üzerinde yoğunlaştığı görülmektedir. Algılanan dedikodunun, psikolojik rahatlık ve sorumluluk üstlenme davranışı ile ilişkisini ele alan herhangi bir çalışmaya ise rastlanmamıştır. Bu nedenle, elde edilen bulguların ilgili alana katkı sağlayacağı düşünülebilir. Saha araştırması gıda ve tekstil sektöründe faaliyet gösteren orta ve büyük ölçekli işletmelerde çalışan 211 idari personel üzerinde yürütülmüştür. Elde edilen sonuçlar, işyerinde algılanan dedikodunun hem psikolojik rahatlık hem de sorumluluk üstlenme davranışı üzerinde negatif bir etkiye sahip olduğunu göstermiştir. Bunun yanı sıra, algılanan dedikodu- sorumluluk üstlenme davranışı ilişkisinde psikolojik rahatlığın aracı; algılanan yönetici desteğinin de düzenleyici bir etkiye sahip olduğu belirlenmiştir.

Keywords

Dedikodu, Psikolojik Rahatlık, Sorumluluk Üstlenme Davranışı

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