Hizmet Robotları Hakkında Ampirik Çalışmaların Sistematik Bir İncelemesi

Year 2024, Volume: 27 Issue: 2, 469 - 484, 29.11.2024

Zübeyir Çelik , İbrahim Aydın , Kaan Yiğenoğlu

https://doi.org/10.29249/selcuksbmyd.1472429

Abstract

Bu çalışmanın amacı hizmet robotlarıyla ilgili yapılan çalışmaların yayımlandıkları yıllar, yapıldığı ülkeler, çalışmaların metodolojisi, çalışmalarda kullanılan modeller/teoriler ve çalışmalardaki değişkenler açısından bibliyometrik analizinin gerçekleştirilerek aralarındaki ilişkilerin incelenmesidir. Çalışma için 38 makale seçilmiş VOSviewer paket programı ile analiz gerçekleştirilmiştir. Elde edilen bulgularda en fazla çalışmanın 2023 yılında yapıldığı anlaşılmıştır. Buna göre bu konuyla ilgili gelecekte çok daha fazla çalışmanın yapılacağı düşünülmektedir. Elde edilen başka bir sonuca göre 12 çalışma ile en fazla çalışma Güney Kore’de yapılmış, en fazla çalışmanın yapıldığı ikinci ülke Amerika Birleşik Devletleri, en fazla çalışmanın yapıldığı üçüncü ülke ise Çin olmuştur. Ancak bağlantı gücüne bakıldığında Güney Kore’nin sıfır bağlantısı olduğu görülmüştür. Teknolojik olarak oldukça ilerde olan bu üç devlette en fazla çalışmanın yapılması şaşırtıcı olmamıştır. Çalışmaların metodolojisine bakıldığında en fazla anket ve yapısal eşitlik modellemesinin kullanıldığı anlaşılmıştır. En çok kullanılan teori/model ise teknoloji kabul modeli olmuştur. En çok kullanılan değişkenlerin tutum ve kullanım niyeti olduğu bu değişkenlerin ayrıca bağlantı gücünün çok yüksek olduğu görülmüştür.

Keywords

Hizmet Robotları, Ampirik Çalışmalar, VOSviewer, Bibliyometrik Analiz

A Systematic Review of Empirical Studies on Service Robots

Abstract

The aim of this study is to conduct bibliometric analysis of studies on service robots in terms of the years they were published, the countries where they were conducted, the methodology of the studies, the models/theories used in the studies and the variables in the studies, and to examine the relationships between them. 38 articles were selected for the study and analysis was carried out with the VOSviewer package program. According to the findings, it was understood that most study was done in 2023. Accordingly, it is thought that much more studies will be done on this subject in the future. According to another result, the most studies were conducted in South Korea with 12 studies, the second most studies were conducted in the United States, and the third most studies were conducted in China. However, when looking at the link strength, it was seen that South Korea had zero link strength. It is not surprising that the most work was done in these three technologically advanced states. When looking at the methodology, it was understood that surveys and structural equation modeling were used most. The most used theory/model was the technology acceptance model. It has been observed that the most commonly used variables are attitude and intention to use, and these variables also have a very high link strength.

Keywords

Service Robots, Empirical Studies, VOSviewer, Bibliometric Analysis

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