Research Article

Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs

Volume: 5 Number: 1 March 27, 2024
EN TR

Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs

Abstract

This study aims to examine the effects of strategic agility and environmental dynamism on the relationship between organizational ambidexterity and digital transformation and competitive advantage in small-scale SMEs. A quantitative research method is used in the study. The research population is the managers of 17451 small-scale SMEs in the wholesale and retail trade sector within the provincial borders of Istanbul, which employ less than 50 employees annually and whose annual net sales revenue or financial balance sheet does not exceed 25 million Turkish Liras according to the data of the end of 2020. An online survey was sent to the managers of 450 small-scale SMEs reached by convenience sampling method and the data obtained from 366 valid surveys were analyzed through the Smart PLS program. According to the research results, organizational ambidexterity and digital transformation are positively related to competitive advantage. In addition, it is determined that digital transformation has a partial mediating role on the relationship between small-scale SMEs’ ambidexterity and competitive advantage, and strategic agility has a moderating role on this relationship. On the other hand, it is concluded that environmental dynamism does not have a moderating role on the relationship between small-scale SMEs’ ambidexterity and competitive advantage.

Keywords

organizational ambidexterity, digital transformation, competitive advantage, strategic agility, environmental dynamism

Supporting Institution

This research received no external funding.

Ethical Statement

The study was approved on 07/09/2021 by the Ethics Committee of Istanbul Arel University (DECN-08_2021/12) and adheres to the Turkish Higher Education Institutions Codes for the Responsible and Ethical Conduct of Research.

References

  1. Achrol, R. S., & Stern, L. W. (1988). Environmental determinants of decision-making uncertainty in marketing channels. Journal of Marketing Research, 25(1), 36-50. https://doi.org/10.1177/002224378802500104
  2. Ahammad, M. F., Glaister, K. W., & Gomes, E. (2020). Strategic agility and human resource management. Human Resource Management Review, 30(1), 1-3. https://doi.org/10.1016/j.hrmr.2019.100700
  3. Akdoğan, Ş., Akdoğan, A., & Cingöz, A. (2019). Organizational ambidexterity: An empirical examination of organizational factors as antecedents of organizational ambidexterity. Journal of Global Strategic Management, 3(2), 17-27. https://doi.org/10.20460/JGSM.2009318458
  4. Battistella, C., De Toni, A., De Zan, G., & Pessot, E. (2017). Cultivating business model agility through focused capabilities: A multiple case study. Journal of Business Research, 73, 65-82. https://doi.org/10.1016/j.jbusres.2016.12.007
  5. Berghaus, S., & Back, A. (2016). Gestaltungsbereiche der digitalen Transformation von Unternehmen: Entwicklung eines Reifegradmodells. DieUnternehmung, 70(2), 98-123. https://doi.org/10.5771/0042-059X-2016-2-98
  6. Bodwell, W., & Chermack, T. J. (2010). Organizational ambidexterity: Integrating deliberate and emergent strategy with scenario planning. Technological Forecasting & Social Change, 77(2), 193-202. https://doi.org/10.1016/j.techfore.2009.07.004
  7. Brannen, M. Y., & Doz, Y. (2012). Corporate languages and strategic agility: Trapped in your jargon or lost in translation?. California Management Review, 54(3), 77-97. https://doi.org/10.1525/cmr.2012.54.3.77
  8. Bråthen, M., Doan, E., & Breunig, K. J. (2021). Ambidexterity to overcome digital transformation challenges: A bibliometric review. In Proceedings on the 2021 ISPIM innovation conference: Innovating our common future. International Society for Professional Innovation Management, Berlin, Germany.
  9. Braunscheidel, M. J., & Suresh, N. C. (2009). The organizational antecedents of a firm’s supply chain agility for risk mitigation and response. Journal of Operations Management, 27(2), 119-140. https://doi.org/10.1016/j.jom.2008.09.006
  10. Büyüköztürk, Ş. (2009). Sosyal bilimler için veri analizi el kitabı: İstatistik, araştırma deseni, SPSS uygulamaları ve yorum (9. Baskı). Pegem Yayınları.
APA
Ürü, F. O., Gözükara, E., & Ünsal, A. A. (2024). Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs. Sosyal Mucit Academic Review, 5(1), 1-23. https://doi.org/10.54733/smar.1386357
AMA
1.Ürü FO, Gözükara E, Ünsal AA. Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs. SMAR. 2024;5(1):1-23. doi:10.54733/smar.1386357
Chicago
Ürü, F. Oben, Ebru Gözükara, and Ali Anıl Ünsal. 2024. “Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs”. Sosyal Mucit Academic Review 5 (1): 1-23. https://doi.org/10.54733/smar.1386357.
EndNote
Ürü FO, Gözükara E, Ünsal AA (March 1, 2024) Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs. Sosyal Mucit Academic Review 5 1 1–23.
IEEE
[1]F. O. Ürü, E. Gözükara, and A. A. Ünsal, “Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs”, SMAR, vol. 5, no. 1, pp. 1–23, Mar. 2024, doi: 10.54733/smar.1386357.
ISNAD
Ürü, F. Oben - Gözükara, Ebru - Ünsal, Ali Anıl. “Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs”. Sosyal Mucit Academic Review 5/1 (March 1, 2024): 1-23. https://doi.org/10.54733/smar.1386357.
JAMA
1.Ürü FO, Gözükara E, Ünsal AA. Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs. SMAR. 2024;5:1–23.
MLA
Ürü, F. Oben, et al. “Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs”. Sosyal Mucit Academic Review, vol. 5, no. 1, Mar. 2024, pp. 1-23, doi:10.54733/smar.1386357.
Vancouver
1.F. Oben Ürü, Ebru Gözükara, Ali Anıl Ünsal. Organizational Ambidexterity, Digital Transformation, and Strategic Agility for Gaining Competitive Advantage in SMEs. SMAR. 2024 Mar. 1;5(1):1-23. doi:10.54733/smar.1386357