The Mediating Role of Supervisor Support and Career Satisfaction in the Effect of Psychological Resilience on Turnover Intention

Year 2026, Volume: 7 Issue: 1, 91 - 117, 28.01.2026

Nida Palabıyık

https://doi.org/10.54733/smar.1780428

Abstract

Rapid changes and increasing workload in the healthcare field have made understanding the factors that determine employees' tendency to stay with their organizations more crucial than ever. Psychological resilience and organizational support are seen as critical resources for employees coping with professional pressures. Therefore, this study aims to examine the impact of healthcare professionals' psychological resilience levels on their intention to leave, through the mediating roles of supervisor support and career satisfaction. Data were collected from 437 healthcare professionals working in various healthcare institutions in the Central Anatolia Region using a quantitative research design. Findings indicate that psychological resilience directly and negatively affects intention to leave. Furthermore, supervisor support was found to have a partial mediating role in this relationship. Career satisfaction, while directly effective, did not exhibit a significant mediating effect. These results demonstrate that employees' psychological resources significantly contribute to their tendency to stay with their organizations, and that managerial support mechanisms strengthen this effect. The study offers individual and managerial recommendations for increasing employee commitment in the healthcare sector.

Keywords

psychological resilience , turnover intention , supervisor support , career satisfaction

Psikolojik Sağlamlığın İşten Ayrılma Niyetine Etkisinde Yönetici Desteğinin ve Kariyer Tatmininin Aracılık Rolü

Abstract

Sağlık alanındaki hızlı değişimler ve artan iş yükü, çalışanların örgütte kalma eğilimlerini belirleyen unsurların anlaşılmasını her zamankinden daha önemli hâle getirmiştir. Psikolojik dayanıklılık ve örgütsel destek unsurları, çalışanların mesleki baskılarla başa çıkmasında kritik kaynaklar olarak görülmektedir. Bu çerçevede bu çalışma, sağlık çalışanlarının psikolojik sağlamlık düzeylerinin işten ayrılma niyetleri üzerindeki etkisini, yönetici desteği ve kariyer tatmini değişkenlerinin aracılık rolleri çerçevesinde incelemeyi amaçlamaktadır. Araştırma kapsamında veriler, İç Anadolu Bölgesi’ndeki çeşitli sağlık kurumlarında görev yapan 437 sağlık çalışanından nicel araştırma tasarımıyla toplanmıştır. Bulgular, psikolojik sağlamlığın işten ayrılma niyetini doğrudan ve negatif yönde etkilediğini göstermektedir. Ayrıca yönetici desteğinin bu ilişkide kısmi aracılık rolü bulunduğu görülmüştür. Kariyer tatmini ise doğrudan etkili olmakla birlikte anlamlı bir aracılık etkisi göstermemiştir. Bu sonuçlar, çalışanların psikolojik kaynaklarının örgütte kalma eğilimlerine önemli ölçüde katkıda bulunduğunu ve yönetimsel destek mekanizmalarının bu etkiyi güçlendirdiğini ortaya koymaktadır. Çalışma, sağlık sektöründe çalışan bağlılığını artırmaya yönelik bireysel ve yönetsel düzeyde öneriler sunmaktadır.

Keywords

psikolojik sağlamlık , işten ayrılma niyeti , yönetici desteği , kariyer tatmini

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