Year 2019, Volume 3 , Issue 5, Pages 163 - 178 2019-02-28

NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS

Hale Nur GÜLER [1] , Akın MARŞAP [2]


Emotional labor, known as managed emotions, is exhibited in the face of communication with the service areas in order to adapt to the rules that the organizations have stated. The aim of emotional labor in this study is that organizations can be understood better in terms of employees. The literature survey for this purpose has provided emotional labor approaches, emotional labor dimensions, and the results of emotional labor. In the light of the obtained information; "Concept and concept of emotional labor" was interpreted in order to extract, evaluate, develop and correctly apply the first output in terms of a certain limited view in 1981, in a broader angle of 360 ° in modern business life. Thus, contemporary business organizations are expected to provide more humanitarian work conditions, realistic business relationships and a satisfying work environment, as well as increased productivity, quality, creativity and innovation.


Emotional Labor, Rules of Emotional Labor, Emotional Labor Approaches, Emotional Labor Process, Modern Organizations
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Primary Language en
Subjects Social
Journal Section Articles
Authors

Orcid: 0000-0002-6333-1849
Author: Hale Nur GÜLER (Primary Author)
Country: Turkey


Orcid: 0000-0003-2155-8137
Author: Akın MARŞAP
Institution: İSTANBUL AYDIN ÜNİVERSİTESİ
Country: Turkey


Dates

Publication Date : February 28, 2019

Bibtex @research article { tjsosci509891, journal = {The Journal of Social Science}, issn = {}, eissn = {2587-0807}, address = {thejournalofsocialscience@gmail.com}, publisher = {Cenk AKSOY}, year = {2019}, volume = {3}, pages = {163 - 178}, doi = {10.30520/tjsosci.509891}, title = {NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS}, key = {cite}, author = {GÜLER, Hale Nur and MARŞAP, Akın} }
APA GÜLER, H , MARŞAP, A . (2019). NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS. The Journal of Social Science , 3 (5) , 163-178 . DOI: 10.30520/tjsosci.509891
MLA GÜLER, H , MARŞAP, A . "NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS". The Journal of Social Science 3 (2019 ): 163-178 <https://dergipark.org.tr/en/pub/tjsosci/issue/43451/509891>
Chicago GÜLER, H , MARŞAP, A . "NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS". The Journal of Social Science 3 (2019 ): 163-178
RIS TY - JOUR T1 - NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS AU - Hale Nur GÜLER , Akın MARŞAP Y1 - 2019 PY - 2019 N1 - doi: 10.30520/tjsosci.509891 DO - 10.30520/tjsosci.509891 T2 - The Journal of Social Science JF - Journal JO - JOR SP - 163 EP - 178 VL - 3 IS - 5 SN - -2587-0807 M3 - doi: 10.30520/tjsosci.509891 UR - https://doi.org/10.30520/tjsosci.509891 Y2 - 2019 ER -
EndNote %0 The Journal of Social Science NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS %A Hale Nur GÜLER , Akın MARŞAP %T NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS %D 2019 %J The Journal of Social Science %P -2587-0807 %V 3 %N 5 %R doi: 10.30520/tjsosci.509891 %U 10.30520/tjsosci.509891
ISNAD GÜLER, Hale Nur , MARŞAP, Akın . "NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS". The Journal of Social Science 3 / 5 (February 2019): 163-178 . https://doi.org/10.30520/tjsosci.509891
AMA GÜLER H , MARŞAP A . NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS. TJSS. 2019; 3(5): 163-178.
Vancouver GÜLER H , MARŞAP A . NEW APPROACHES OF EMOTIONAL LABOR PROCESSES IN THE MODERN ORGANIZATIONS. The Journal of Social Science. 2019; 3(5): 178-163.