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Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler

Year 2020, Volume: 7 Issue: 2, 89 - 106, 22.12.2020

Abstract

Bu çalışmada, Evrensel Sürdürülebilir Turizm Konseyi kriterleri kapsamında hazırlanan anket formu ile Muğla ilinde faaliyet gösteren konaklama işletmelerinin ideal sürdürülebilirlik uygulamalarını yerine getirme eğilimlerini araştırmak amaçlanmıştır. Aynı zamanda; konaklama işletmelerinin sürdürülebilirlik uygulamalarını etkileyebilecek çeşitli teşvik ya da engel durumları incelenmiş, söz konusu bu değişkenlerin işletmelerin tutum ve davranışları arasındaki ilişkiyi nasıl değiştirdiği test edilmiştir. Sürdürülebilirlik uygulamalarına yönelik tutum ve davranışlar arasındaki ilişkinin ölçümünde basit korelasyon analizinden faydalanılmıştır. Teşvik ve engellerin etkilerini kontrol altına alarak yeniden ilişki incelemesi yapabilmek için ise kısmi korelasyon analizi kullanılmıştır. 204 otel yöneticisinden elde edilen veriler sonucunda; iş görenler ve istihdam politikaları ile ilgili sürdürülebilirlik uygulamalarının, işletmeler tarafından en sık hayata geçirilen hususlar olduğu dikkat çekmiştir. İlaveten, katılımcıların sürdürülebilirlik uygulamalarına yönelik tutumları ile davranışları arasında pozitif bir ilişki olduğu saptanmıştır. Algılanan “engeller” ve “teşvikler” değişkenlerinin, bu ilişki düzeyini farklılaştırdığı bulgusu ise önemli sonuçlardan birisidir. Buna göre; engeller değişkeni kontrol edildiğinde tutum ve uygulama arasındaki ilişkinin kuvveti artar. Diğer taraftan; algılanan teşviklerin etkisi arındırıldığında bu ilişki kısmen de olsa zayıflar.

References

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  • Boley, B. B., McGehee, N. G., & Hammett, A. T. (2017). Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective. Tourism Management, 58, 66-77.
  • Bramwell, B., & Alletorp, L. (2001). Attitudes in the Danish tourism industry to the roles of business and government in sustainable tourism. International Journal of Tourism Research, 3(2), 91-103.
  • Buckley, R. (2011). Tourism and environment. Annual Review of Environment and Resources, 36, 397-416.
  • Büyüköztürk, Ş., Çokluk, Ö., & Köklü, N. (2019). Sosyal bilimler için istatistik. Ankara: Pegem Yayınları.
  • Campón-Cerro, A. M., Hernández-Mogollón, J. M., & Alves, H. (2017). Sustainable improvement of competitiveness in rural tourism destinations: The quest for tourist loyalty in Spain. Journal of Destination Marketing & Management, 6(3), 252-266.
  • Carlsen, J., Getz, D., & Ali-Knight, J. (2001). The environmental attitudes and practices of family businesses in the rural tourism and hospitality sectors. Journal of Sustainable Tourism, 9(4), 281-297.
  • Chancellor, C., Norman, W., Farmer, J., & Coe, E. (2011). Tourism organizations and land trusts: a sustainable approach to natural resource conservation?. Journal of Sustainable Tourism, 19(7), 863-875.
  • Choi, H. C., & Murray, I. (2010). Resident attitudes toward sustainable community tourism. Journal of Sustainable Tourism, 18(4), 575-594.
  • Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73.
  • Crnogaj, K., Rebernik, M., Bradac Hojnik, B., & Omerzel Gomezelj, D. (2014). Building a model of researching the sustainable entrepreneurship in the tourism sector. Kybernetes, 43 (3/4), 377-393.
  • Dean, T. J., & McMullen, J. S. (2007). Toward a theory of sustainable entrepreneurship: Reducing environmental degradation through entrepreneurial action. Journal of Business Venturing, 22(1), 50-76.
  • Dewhurst, H., & Thomas, R. (2003). Encouraging sustainable business practices in a non-regulatory environment: A case study of small tourism firms in a UK national park. Journal of Sustainable Tourism, 11(5), 383-403.
  • Dolnicar, S., & Leisch, F. (2008). Selective marketing for environmentally sustainable tourism. Tourism Management, 29(4), 672-680.
  • Erdogan, N., & Tosun, C. (2009). Environmental performance of tourism accommodations in the protected areas: Case of Goreme Historical National Park. International Journal of Hospitality Management, 28(3), 406-414.
  • Fiorello, A., & Bo, D. (2012). Community-based ecotourism to meet the new tourist's expectations: An exploratory study. Journal of Hospitality Marketing & Management, 21(7), 758-778.
  • Font, X., Garay, L., & Jones, S. (2016). Sustainability motivations and practices in small tourism enterprises in European protected areas. Journal of Cleaner Production, 137, 1439-1448.
  • Forsyth, T. (1995). Business attitudes to sustainable tourism: Self‐regulation in the UK outgoing tourism industry. Journal of Sustainable Tourism, 3(4), 210-231.
  • Frey, N., & George, R. (2010). Responsible tourism management: The missing link between business owners' attitudes and behaviour in the Cape Town tourism industry. Tourism Management, 31(5), 621-628.
  • Garay, L., & Font, X. (2012). Doing good to do well? Corporate social responsibility reasons, practices and impacts in small and medium accommodation enterprises. International Journal of Hospitality Management, 31(2), 329-337.
  • Global Sustainable Tourism Council-GSTC (2012). Industry Criteria for Hotels & Tour Operators. https://www.gstcouncil.org/gstc-criteria/gstc-industry-criteria/, Erişim Tarihi: 15.01.2013.
  • González-Rodríguez, M. R., Martín-Samper, R. C., Köseoglu, M. A., & Okumus, F. (2019). Hotels’ corporate social responsibility practices, organizational culture, firm reputation, and performance. Journal of Sustainable Tourism, 27(3), 398-419.
  • Hale, B. W. (2018). Mapping potential environmental impacts from tourists using data from social media: A case study in the Westfjords of Iceland. Environmental Management, 62(3), 446-457.
  • Hassan, S. S. (2000). Determinants of market competitiveness in an environmentally sustainable tourism industry. Journal of Travel Research, 38(3), 239-245.
  • Hobson, K., & Essex, S. (2001). Sustainable tourism: A view from accommodation businesses. Service Industries Journal, 21(4), 133-146.
  • Kalaycı, Ş. (2010). SPSS uygulamalı çok değişkenli istatistik teknikleri (5. Baskı). Türkiye: ASİL Yayınevi.
  • Kasim, A. (2009). Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur. Journal of Sustainable Tourism, 17(6), 709-725.
  • Kauppila, P., Saarinen, J., & Leinonen, R. (2009). Sustainable tourism planning and regional development in peripheries: A Nordic view. Scandinavian Journal of Hospitality and Tourism, 9(4), 424-435.
  • Kucukergin, F.N. & Ozturk, Y. (2020). Does slowness bring social change through Cittaslow?. International Journal of Tourism Cities, Vol. ahead-of-print, No. ahead-of-print. Kültür ve Turizm Bakanlığı (2020). Tesis istatistikleri. http://yigm.kulturturizm.gov.tr/TR-201131/tesis-istatistikleri.html, Son Erişim Tarihi: 16.05.2020.
  • Kuščer, K., Mihalič, T., & Pechlaner, H. (2017). Innovation, sustainable tourism and environments in mountain destination development: A comparative analysis of Austria, Slovenia and Switzerland. Journal of Sustainable Tourism, 25(4), 489-504.
  • Liu, Z. (2003). Sustainable tourism development: A critique. Journal of Sustainable Tourism, 11(6), 459-475.
  • Macbeth, J., Carson, D., & Northcote, J. (2004). Social capital, tourism and regional development: SPCC as a basis for innovation and sustainability. Current Issues in Tourism, 7(6), 502-522.
  • Manning, E. W., & Dougherty, T. D. (2000). Planning sustainable tourism destinations. Tourism Recreation Research, 25(2), 3-14.
  • Mathew, P. V., & Sreejesh, S. (2017). Impact of responsible tourism on destination sustainability and quality of life of community in tourism destinations. Journal of Hospitality and Tourism Management, 31, 83-89.
  • Nunnally, J. C. (1978). Psychometric theory. (2nd Ed.). New York: McGraw-Hill.
  • Park, J., Jeong Kim, H., & McCleary, K. W. (2014). The impact of top management’s environmental attitudes on hotel companies’ environmental management. Journal of Hospitality & Tourism Research, 38(1), 95-115.
  • Rasoolimanesh, S. M., & Jaafar, M. (2017). Sustainable tourism development and residents’ perceptions in World Heritage Site destinations. Asia Pacific Journal of Tourism Research, 22(1), 34-48.
  • Sardianou, E., Kostakis, I., Mitoula, R., Gkaragkani, V., Lalioti, E., & Theodoropoulou, E. (2016). Understanding the entrepreneurs’ behavioural intentions towards sustainable tourism: a case study from Greece. Environment, Development and Sustainability, 18(3), 857-879.
  • Shafiee, S., Ghatari, A. R., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287-300.
  • Shepherd, D. A., & Patzelt, H. (2011). The new field of sustainable entrepreneurship: Studying entrepreneurial action linking “what is to be sustained” with “what is to be developed”. Entrepreneurship Theory and Practice, 35(1), 137-163.
  • UNWTO & UNEP (2005). Making Tourism More Sustainable – A Guide for Policy Makers. http://wedocs.unep.org/bitstream/handle/20.500.11822/8741/-Making%20Tourism%20More%20Sustainable_%20A%20Guide%20for%20Policy%20Makers-2005445.pdf?sequence=3&isAllowed=y, Son Erişim Tarihi: 16.05.2020.
  • Vernon, J., Essex, S., Pinder, D., & Curry, K. (2003). The “greening” of tourism micro-businesses: outcomes of focus group investigations in South East Cornwall. Business Strategy and the Environment, 12, 49-69.
  • Weaver, D. B. (2012). Organic, incremental and induced paths to sustainable mass tourism convergence. Tourism Management, 33(5), 1030-1037.
Year 2020, Volume: 7 Issue: 2, 89 - 106, 22.12.2020

Abstract

References

  • Andersen, I. M. V., Blichfeldt, B. S., & Liburd, J. J. (2018). Sustainability in coastal tourism development: an example from Denmark. Current Issues in Tourism, 21(12), 1329-1336.
  • Boley, B. B., McGehee, N. G., & Hammett, A. T. (2017). Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective. Tourism Management, 58, 66-77.
  • Bramwell, B., & Alletorp, L. (2001). Attitudes in the Danish tourism industry to the roles of business and government in sustainable tourism. International Journal of Tourism Research, 3(2), 91-103.
  • Buckley, R. (2011). Tourism and environment. Annual Review of Environment and Resources, 36, 397-416.
  • Büyüköztürk, Ş., Çokluk, Ö., & Köklü, N. (2019). Sosyal bilimler için istatistik. Ankara: Pegem Yayınları.
  • Campón-Cerro, A. M., Hernández-Mogollón, J. M., & Alves, H. (2017). Sustainable improvement of competitiveness in rural tourism destinations: The quest for tourist loyalty in Spain. Journal of Destination Marketing & Management, 6(3), 252-266.
  • Carlsen, J., Getz, D., & Ali-Knight, J. (2001). The environmental attitudes and practices of family businesses in the rural tourism and hospitality sectors. Journal of Sustainable Tourism, 9(4), 281-297.
  • Chancellor, C., Norman, W., Farmer, J., & Coe, E. (2011). Tourism organizations and land trusts: a sustainable approach to natural resource conservation?. Journal of Sustainable Tourism, 19(7), 863-875.
  • Choi, H. C., & Murray, I. (2010). Resident attitudes toward sustainable community tourism. Journal of Sustainable Tourism, 18(4), 575-594.
  • Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73.
  • Crnogaj, K., Rebernik, M., Bradac Hojnik, B., & Omerzel Gomezelj, D. (2014). Building a model of researching the sustainable entrepreneurship in the tourism sector. Kybernetes, 43 (3/4), 377-393.
  • Dean, T. J., & McMullen, J. S. (2007). Toward a theory of sustainable entrepreneurship: Reducing environmental degradation through entrepreneurial action. Journal of Business Venturing, 22(1), 50-76.
  • Dewhurst, H., & Thomas, R. (2003). Encouraging sustainable business practices in a non-regulatory environment: A case study of small tourism firms in a UK national park. Journal of Sustainable Tourism, 11(5), 383-403.
  • Dolnicar, S., & Leisch, F. (2008). Selective marketing for environmentally sustainable tourism. Tourism Management, 29(4), 672-680.
  • Erdogan, N., & Tosun, C. (2009). Environmental performance of tourism accommodations in the protected areas: Case of Goreme Historical National Park. International Journal of Hospitality Management, 28(3), 406-414.
  • Fiorello, A., & Bo, D. (2012). Community-based ecotourism to meet the new tourist's expectations: An exploratory study. Journal of Hospitality Marketing & Management, 21(7), 758-778.
  • Font, X., Garay, L., & Jones, S. (2016). Sustainability motivations and practices in small tourism enterprises in European protected areas. Journal of Cleaner Production, 137, 1439-1448.
  • Forsyth, T. (1995). Business attitudes to sustainable tourism: Self‐regulation in the UK outgoing tourism industry. Journal of Sustainable Tourism, 3(4), 210-231.
  • Frey, N., & George, R. (2010). Responsible tourism management: The missing link between business owners' attitudes and behaviour in the Cape Town tourism industry. Tourism Management, 31(5), 621-628.
  • Garay, L., & Font, X. (2012). Doing good to do well? Corporate social responsibility reasons, practices and impacts in small and medium accommodation enterprises. International Journal of Hospitality Management, 31(2), 329-337.
  • Global Sustainable Tourism Council-GSTC (2012). Industry Criteria for Hotels & Tour Operators. https://www.gstcouncil.org/gstc-criteria/gstc-industry-criteria/, Erişim Tarihi: 15.01.2013.
  • González-Rodríguez, M. R., Martín-Samper, R. C., Köseoglu, M. A., & Okumus, F. (2019). Hotels’ corporate social responsibility practices, organizational culture, firm reputation, and performance. Journal of Sustainable Tourism, 27(3), 398-419.
  • Hale, B. W. (2018). Mapping potential environmental impacts from tourists using data from social media: A case study in the Westfjords of Iceland. Environmental Management, 62(3), 446-457.
  • Hassan, S. S. (2000). Determinants of market competitiveness in an environmentally sustainable tourism industry. Journal of Travel Research, 38(3), 239-245.
  • Hobson, K., & Essex, S. (2001). Sustainable tourism: A view from accommodation businesses. Service Industries Journal, 21(4), 133-146.
  • Kalaycı, Ş. (2010). SPSS uygulamalı çok değişkenli istatistik teknikleri (5. Baskı). Türkiye: ASİL Yayınevi.
  • Kasim, A. (2009). Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur. Journal of Sustainable Tourism, 17(6), 709-725.
  • Kauppila, P., Saarinen, J., & Leinonen, R. (2009). Sustainable tourism planning and regional development in peripheries: A Nordic view. Scandinavian Journal of Hospitality and Tourism, 9(4), 424-435.
  • Kucukergin, F.N. & Ozturk, Y. (2020). Does slowness bring social change through Cittaslow?. International Journal of Tourism Cities, Vol. ahead-of-print, No. ahead-of-print. Kültür ve Turizm Bakanlığı (2020). Tesis istatistikleri. http://yigm.kulturturizm.gov.tr/TR-201131/tesis-istatistikleri.html, Son Erişim Tarihi: 16.05.2020.
  • Kuščer, K., Mihalič, T., & Pechlaner, H. (2017). Innovation, sustainable tourism and environments in mountain destination development: A comparative analysis of Austria, Slovenia and Switzerland. Journal of Sustainable Tourism, 25(4), 489-504.
  • Liu, Z. (2003). Sustainable tourism development: A critique. Journal of Sustainable Tourism, 11(6), 459-475.
  • Macbeth, J., Carson, D., & Northcote, J. (2004). Social capital, tourism and regional development: SPCC as a basis for innovation and sustainability. Current Issues in Tourism, 7(6), 502-522.
  • Manning, E. W., & Dougherty, T. D. (2000). Planning sustainable tourism destinations. Tourism Recreation Research, 25(2), 3-14.
  • Mathew, P. V., & Sreejesh, S. (2017). Impact of responsible tourism on destination sustainability and quality of life of community in tourism destinations. Journal of Hospitality and Tourism Management, 31, 83-89.
  • Nunnally, J. C. (1978). Psychometric theory. (2nd Ed.). New York: McGraw-Hill.
  • Park, J., Jeong Kim, H., & McCleary, K. W. (2014). The impact of top management’s environmental attitudes on hotel companies’ environmental management. Journal of Hospitality & Tourism Research, 38(1), 95-115.
  • Rasoolimanesh, S. M., & Jaafar, M. (2017). Sustainable tourism development and residents’ perceptions in World Heritage Site destinations. Asia Pacific Journal of Tourism Research, 22(1), 34-48.
  • Sardianou, E., Kostakis, I., Mitoula, R., Gkaragkani, V., Lalioti, E., & Theodoropoulou, E. (2016). Understanding the entrepreneurs’ behavioural intentions towards sustainable tourism: a case study from Greece. Environment, Development and Sustainability, 18(3), 857-879.
  • Shafiee, S., Ghatari, A. R., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287-300.
  • Shepherd, D. A., & Patzelt, H. (2011). The new field of sustainable entrepreneurship: Studying entrepreneurial action linking “what is to be sustained” with “what is to be developed”. Entrepreneurship Theory and Practice, 35(1), 137-163.
  • UNWTO & UNEP (2005). Making Tourism More Sustainable – A Guide for Policy Makers. http://wedocs.unep.org/bitstream/handle/20.500.11822/8741/-Making%20Tourism%20More%20Sustainable_%20A%20Guide%20for%20Policy%20Makers-2005445.pdf?sequence=3&isAllowed=y, Son Erişim Tarihi: 16.05.2020.
  • Vernon, J., Essex, S., Pinder, D., & Curry, K. (2003). The “greening” of tourism micro-businesses: outcomes of focus group investigations in South East Cornwall. Business Strategy and the Environment, 12, 49-69.
  • Weaver, D. B. (2012). Organic, incremental and induced paths to sustainable mass tourism convergence. Tourism Management, 33(5), 1030-1037.
There are 43 citations in total.

Details

Primary Language Turkish
Subjects Tourism (Other)
Journal Section Articles
Authors

Burcu Koç 0000-0003-1474-0459

İrfan Yazıcıoğlu 0000-0002-8575-0817

Publication Date December 22, 2020
Submission Date May 30, 2020
Acceptance Date July 11, 2020
Published in Issue Year 2020 Volume: 7 Issue: 2

Cite

APA Koç, B., & Yazıcıoğlu, İ. (2020). Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler. Turizm Akademik Dergisi, 7(2), 89-106.
AMA Koç B, Yazıcıoğlu İ. Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler. Turizm Akademik Dergisi. December 2020;7(2):89-106.
Chicago Koç, Burcu, and İrfan Yazıcıoğlu. “Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller Ve Teşvikler”. Turizm Akademik Dergisi 7, no. 2 (December 2020): 89-106.
EndNote Koç B, Yazıcıoğlu İ (December 1, 2020) Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler. Turizm Akademik Dergisi 7 2 89–106.
IEEE B. Koç and İ. Yazıcıoğlu, “Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler”, Turizm Akademik Dergisi, vol. 7, no. 2, pp. 89–106, 2020.
ISNAD Koç, Burcu - Yazıcıoğlu, İrfan. “Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller Ve Teşvikler”. Turizm Akademik Dergisi 7/2 (December 2020), 89-106.
JAMA Koç B, Yazıcıoğlu İ. Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler. Turizm Akademik Dergisi. 2020;7:89–106.
MLA Koç, Burcu and İrfan Yazıcıoğlu. “Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller Ve Teşvikler”. Turizm Akademik Dergisi, vol. 7, no. 2, 2020, pp. 89-106.
Vancouver Koç B, Yazıcıoğlu İ. Konaklama İşletmelerinde Sürdürülebilirlik Uygulamaları: Algılanan Engeller ve Teşvikler. Turizm Akademik Dergisi. 2020;7(2):89-106.