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Algılanan Örgütsel Destek ve İşe Adanmışlık Arasındaki İlişkide Rol Çatışmasının Düzenleyici Etkisi

Year 2024, Volume: 15 Issue: 43, 783 - 798, 31.08.2024
https://doi.org/10.21076/vizyoner.1445671

Abstract

Bu çalışmanın amacı, rol çatışmasının işe bağlılık ve algılanan örgütsel destek arasındaki ilişkiyi nasıl etkilediğini araştırmaktır. Çalışanların örgütlerinden aldıklarını düşündükleri duygusal ve pratik destek algılanan örgütsel destek olarak adlandırılmaktadır. İşe bağlılık, bir kişinin işine adanmışlığını, sadakatini ve bağlılığını tanımlamak için kullanılan bir terimdir. İnsanların mesleki sorumluluklarında karşılaştıkları rekabet halindeki taleplerin ortaya çıkması rol çatışması olarak adlandırılır. Bir kamu kurumundaki 299 çalışandan veri toplamak için ankete dayalı bir yaklaşım kullanılmıştır. Elde edilen veriler daha sonra AMOS ve SPSS 24 yazılım programları kullanılarak istatistiksel analize tabi tutulmuştur. Sonuçlar, işe bağlılık ile algılanan örgütsel desteğin pozitif yönde ilişkili olduğunu göstermektedir. Ayrıca, rol çatışmasının işe bağlılık ve algılanan örgütsel destek arasındaki ilişkiyi ılımlı hale getirdiği ortaya çıkmıştır.

Ethical Statement

Bu çalışma için Erzincan Binali Yıldırım Üniversitesi Etik Kurulundan 1/06-E-88012460-050.01.04-161686 sayılı ve 23.12.2021 tarihli etik kurul onayı alınmıştır.

References

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The Moderating Effect of Role Conflict on the Relationship between Perceived Organizational Support and Work Engagement

Year 2024, Volume: 15 Issue: 43, 783 - 798, 31.08.2024
https://doi.org/10.21076/vizyoner.1445671

Abstract

The purpose of the study is to investigate how role conflict affects the relationship between work engagement and perceived organizational support. The emotional and practical support that workers feel they receive from their organizations is referred to as perceived organizational support. Work engagement is the term used to describe a person's dedication, loyalty, and commitment to their work. The emergence of competing demands that people encounter in their professional responsibilities is referred to as role conflict. A questionnaire-based approach is used to collect data from 299 workers in a public agency. The acquired data is then subjected to statistical analysis using the AMOS and SPSS 24 software programs. The results imply that work engagement and perceived organizational support are positively correlated. Moreover, it is discovered that role conflict moderated the association between work engagement and perceived organizational support.

Ethical Statement

For this study the approval of ethical committee no 11/06-E-88012460-050.01.04-161686 dated 23 December 2021 was taken from the Ethical Committee, Erzincan Binali Yıldırım University.

References

  • Alarcon G. (2009). The development of the wright work engagement scale [Ph.D. Dissertation]. Wright State University.
  • Al‐Hamdan, Z., & Bani Issa, H. (2022). The role of organizational support and self‐efficacy on work engagement among registered nurses in Jordan: A descriptive study. Journal of Nursing Management, 30(7), 2154-2164. https://doi.org/10.1111/jonm.13456
  • Asghar, M., Tayyab, M., Gull, N., Zhijie, S., Shi, R. & Tao, X. (2021). Polychronicity, work engagement, and turnover ıntention: The moderating role of perceived organizational support in the hotel industry. Journal of Hospitality and Tourism Management, 49, 129-139. https://doi.org/10.1016/j.jhtm.2021.09.004
  • Attridge, M. (2009). Measuring and managing employee work engagement: A review of the research and business literature. Journal of Workplace Behavioral Health, 24(4), 383-398. https://doi.org/10.1080/15555240903188398
  • Aybas, M., & Kosa, G. (2018). Duygusal emeğin mesleki stres ve işe adanmışlık üzerindeki etkisi: Tur rehberleri üzerinde bir araştırma. Anemon Muş Alparslan Üniversitesi Sosyal Bilimler Dergisi, 6(ICEESS’18), 103-111. http://dx.doi.org/10.18506/anemon.452645
  • Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223.
  • Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Key questions regarding work engagement. European Journal of Work and Organizational Psychology, 20(1), 4-28. https://doi.org/10.1080/1359432X.2010.485352
  • Banihani, M., Lewis, P., & Syed, J. (2013). Is work engagement gendered?. Gender in Management, 28(7), 400-423.
  • Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173
  • Bogler, R., & Nir, A. E. (2012). The importance of teachers' perceived organizational support to job satisfaction: What's empowerment got to do with it?. Journal of Educational Administration, 50(3), 287-306.
  • Börk, A., & Adigüzel, O. (2015). Rol çatışması ve rol belirsizliğinin iş tatmini ve örgütsel bağlılık üzerine etkisi: Kıyı Ege Bölgesi'ndeki bankacılık sektörü üzerine bir çalışma. Electronic Turkish Studies, 10(10), 249-266.
  • Caesens, G., & Stinglhamber, F. (2014). The relationship between perceived organizational support and work engagement: The role of self-efficacy and its outcomes. European Review of Applied Psychology, 64(5), 259-267. https://doi.org/10.1016/j.erap.2014.08.002
  • Cesário, F., & Chambel, M. J. (2017). Linking organizational commitment and work engagement to employee performance. Knowledge and Process Management, 24(2), 152-158. https://doi.org/10.1002/kpm.1542
  • Ceylan, A., & Ulutürk, Y. H. (2006). Rol belirsizliği, rol çatışması, iş tatmini ve performans arasındaki ilişkiler. Doğuş Üniversitesi Dergisi, 7(1), 48-58.
  • Doğan, A., Demir, R., & Türkmen, E. (2016). Rol belirsizliğinin, rol çatışmasının ve sosyal desteğin tükenmişliğe etkisi: devlet ve vakıf üniversitelerinde çalışan akademik personelin tükenmişlik düzeylerinin karşılaştırılması. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 30(1), 37-66.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Wayne Psychology, 86(1), 42-51. https://doi.org/10.1037/0021-9010.86.1.42
  • Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812-820. https://doi.org/10.1037/0021-9010.82.5.812
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
  • Eisenberger, R., Malone, G. P., & Presson, W. D. (2016). Optimizing perceived organizational support to enhance employee engagement. Society for Human Resource Management and Society for Industrial and Organizational Psychology, 2, 3-22.
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There are 78 citations in total.

Details

Primary Language English
Subjects Public Sector Organisation and Management, Organisational Behaviour
Journal Section Research Articles
Authors

Fatma Yılmaz 0000-0001-8065-7245

Early Pub Date September 12, 2024
Publication Date August 31, 2024
Submission Date March 1, 2024
Acceptance Date August 28, 2024
Published in Issue Year 2024 Volume: 15 Issue: 43

Cite

APA Yılmaz, F. (2024). The Moderating Effect of Role Conflict on the Relationship between Perceived Organizational Support and Work Engagement. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 15(43), 783-798. https://doi.org/10.21076/vizyoner.1445671

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