THE MEDIATING ROLE OF EMOTIONAL EXHAUSTION AND JOB STRESS IN THE EFFECT OF EARTHQUAKE FEAR ON TURNOVER INTENTION: A FIELD RESEARCH IN PROVINCES AFFECTED BY THE FEBRUARY 6 KAHRAMANMARAŞ EARTHQUAKES

Öz

This study aims to determine the mediating role of emotional exhaustion and job stress in the effect of earthquake fear on turnover intention. For this purpose, the study sample, which employed a quantitative research method, consisted of employees working in social service institutions in the provinces affected by the February 6 Kahramanmaraş earthquakes in Turkey. When the results obtained from the hypothesis tests were examined, it was seen that earthquake fear did not have a significant effect on turnover intention, but it had a positive and significant effect on emotional exhaustion and job stress. Additionally, it was found that emotional exhaustion and job stress had a positive and significant impact on turnover intention. Finally, it was concluded that emotional exhaustion and job stress mediated the effect of earthquake fear on turnover intention.

Anahtar Kelimeler

• arthquake fear
• Emotional exhaustion
• Job stress
• Turnover intention

DEPREM KORKUSUNUN İŞTEN AYRILMA NİYETİNE ETKİSİNDE DUYGUSAL TÜKENMİŞLİK VE İŞ STRESİNİN ARACI ROLÜ: 6 ŞUBAT KAHRAMANMARAŞ DEPREMLERİNDEN ETKİLENEN İLLERDE BİR ALAN ARAŞTIRMASI

Öz

Bu araştırmanın amacı deprem korkusunun işten ayrılma niyeti üzerindeki etkisinde duygusal tükenmişlik ve iş stresinin aracılık rolünün belirlenmesidir. Bu amaçla, nicel araştırma yöntemine başvurulan çalışmanın örneklemi Türkiye’de 6 Şubat Kahramanmaraş depremlerinden etkilenen illerde sosyal hizmet kurumlarında çalışanlardan oluşmaktadır. Hipotez testlerinden elde edilen sonuçlar incelendiğinde, deprem korkusunun işten ayrılma niyeti üzerinde anlamlı bir etkiye sahip olmadığı, ancak duygusal tükenmişlik ve iş stresi üzerinde ise pozitif yönde ve anlamlı bir etkiye sahip olduğu görülmüştür. Ayrıca, duygusal tükenmişlik ve iş stresinin işten ayrılma niyeti üzerinde pozitif ve anlamlı bir etkiye sahip olduğu tespit edilmiştir. Son olarak, deprem korkusunun işten ayrılma niyeti üzerindeki etkisinde duygusal tükenmişlik ve iş stresinin aracılık ettiği sonucuna ulaşılmıştır.

Anahtar Kelimeler

• Deprem korkusu
• Duygusal tükenmişlik
• İş stresi
• İşten ayrılma niyeti

Kaynakça

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