Araştırma Makalesi
BibTex RIS Kaynak Göster

Destinasyon İmajının ve Gastronomik Deneyimin Destinasyon Sadakatine Etkisi: Ayvalık Örneği

Yıl 2023, Cilt: 9 Sayı: 3, 840 - 859, 30.11.2023
https://doi.org/10.31592/aeusbed.1314504

Öz

Destinasyonlarda turistlerin gastronomi deneyimi yaşama arzuları ziyaret etme niyetlerini arttırmakta ve gastronomi alanında yeni ürünleri, bölgenin yöresel mutfaklarını ve yemek kültürünü tanımalarına yardımcı olmaktadır. Ayrıca yiyeceklerin destinasyonlarda yaratmış olduğu imaj, turistlerin davranışlarının şekillenmesinde oldukça etkilidir. Bu doğrultuda Ayvalık’ı ziyaret eden turistlerin destinasyon imajı ve benzeri olmayan turizm deneyimlerinin, destinasyon sadakatine olan etkisinin incelenmesi bu çalışmanın amacıdır. Araştırma modelinin analizi aşamasında WarpPLS istatistik programından faydalanılmıştır. Hipotezlerin testi için yapısal eşitlik modeli (SEM) kullanılmıştır. Çalışmaya Ayvalık destinasyonunu daha önce ziyaret etmiş 18 yaşından büyük 384 kişi katılmıştır. Veriler anket tekniği kullanılarak çevrimiçi platformda Aralık 2022-Ocak 2023 tarihleri arasında toplanmıştır. Hipotez sonuçlarına göre destinasyon imajının gastronomik deneyim üzerinde pozitif yönde anlamlı bir etkisi olduğu saptanmıştır. Gastronomik deneyimin destinasyon sadakatini pozitif yönde etkilediği sonucuna ulaşılmıştır. Araştırma kapsamında Ayvalık’ı ziyaret edecek turistlere ve destinasyon yöneticilerine gastronomik deneyim konusunda önerilerde bulunulmuştur.

Kaynakça

  • Akyurt, H. ve Atay, L. (2009). Destinasyonda imaj oluşturma süreci. Aksaray Üniversitesi İİBF Dergisi, 1(1), 1-14.
  • Aldaihani, F. and Ali, N. (2018). Factors affecting customer loyalty in the restaurant service industry in Kuwait city, Kuwait. Journal of International Business Management, 1(2), 1-14.
  • Bagozzi, R. P. and Yi, Y. (1988). On the evaluation of structural equation models. Journal of the academy of marketing science, 16, 74-94.
  • Becker, J. M., Ringle, C. M., Sarstedt, M. And Völckner, F. (2015). How collinearity affects mixture regression results. Marketing Letters, 26, 643-659. Bigné, J. E., Sanchez, M. I. and Sanchez, J. (2001). Tourism image, evaluation variables and after purchase behaviour: Inter-relationship. Tourism Management, 22(6), 607-616.
  • Bihamta, H., Jayashree, S., Rezaei, S., Okumus, F. and Rahimi, R. (2017). Dual pillars of hotel restaurant food quality satisfaction and brand loyalty. British Food Journal, 119(12), 2597-2609.
  • Boavida-Portugal, I., Ferreira, C. C. and Rocha, J. (2017). Where to vacation? An agent-based approach to modelling tourist decision-making process. Current Issues in Tourism, 20(15), 1557-1574.
  • Bowen, J. T. and Chen, S. L. (2001). The relationship between customer loyalty and customer satisfaction. International Journal of Contemporary Hospitality Management, 13(5), 213-217.
  • Camarero, C., Garrido, M. J., & Vicente, E. (2010). Components of art exhibition brand equity for internal and external visitors. Tourism Management, 31(4), 495-504.
  • Chang, R. C. and Mak, A. H. (2018). Understanding gastronomic image from tourists’ perspective: A repertory grid approach. Tourism Management, 68, 89-100.
  • Chen, Q. And Huang, R. (2016). Understanding the importance of food tourism to Chongqing, China. Journal of Vacational Marketing, 22(1), 42-54.
  • Chen, H. and Rahman, I. (2018). Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty. Tourism Management Perspectives, 26, 153-163.
  • Chew, E. Y. T. and Jahari, S. A. (2014). Destination image as a mediator between perceived risks and revisit intention: a case of post-disaster Japan. Tourism Management, 40, 382-393.
  • Chi, C. G. Q. and Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624-636.
  • Choe, J. Y. J. and Kim, S. S. (2018). Effects of tourists’ local food consumption value on attitude, food destination image, and behavioral intention. International Journal of Hospitality Management, 71, 1-10.
  • Cohen, J. (1988). Set correlation and contingency tables. Applied Psychological Measurement, 12(4), 425-434.
  • Cornelisse, M. (2014). Memorable tourism experiences in authentic vicos, Peru. Journal of Tourism Consumption and Practice, 6(1), 104-127.
  • Dixit, S. K. (Ed.). (2019). The Routledge handbook of gastronomic tourism. Routledge.
  • Fields, K. (2003). Demand for the gastronomy tourism product: motivational factors. Tourism Gastronomy, 15(1), 50-64.
  • Fornell, C. and Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
  • George, D. and Mallery, M. (2010). SPSS for Windows step by step: A simple guide and reference, 17.0 Update, 10th Edition, Boston: Pearson.
  • Hair Jr, J. F., Sarstedt, M., Ringle, C. M. and Gudergan, S. P. (2017). Advanced issues in partial least squares structural equation modeling. Los Angeles: Sage Publications.
  • Henderseon, J. J. (2009). Food tourism reviewed. British Food Journal, 111(4), 317-326.
  • Hentati-Kaffel, R. and De Peretti, P. (2015). Generalized runs tests to detect randomness in hedge funds returns. Journal of Banking & Finance, 50, 608-615.
  • Henseler, J. and Dijkstra, T. K. (2015). Adanco 2.0, Kleve. Germany: Composite Modeling GmbH & Co
  • Henseler, J., Ringle, C.M. and Sinkovics, R.R. (2009), "The use of partial least squares path modeling in international marketing", Sinkovics, R.R. and Ghauri, P.N. (Ed.) New challenges to ınternational marketing (Advances in international marketing. Bingley: Emerald Group Publishing Limited.
  • Hosany S, Ekinci, Y. and Uysal, M. (2007). Destination image and destination personality. International Journal of Culture. Tourism and Hospitality Research, 1(1), 62-81.
  • Jin, N., Line, N.D. and Merkebu, J., (2016). The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants. Journal Hospit. Marketing Management, 25, 523–546.
  • Kaçan, U. ve Tosun, N. Z. (2022). Gastronomik Deneyimin Marka Sadakatine Yansımaları. Türkiye İletişim Araştırmaları Dergisi, (40), 17-39.
  • Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36.
  • Karaca, Ş. ve Yemez, İ. (2022). Çevresel kaygı, gelecek zaman perspektifi ve ekoturizm destinasyon imajının ekoturizm niyetine etkisinin incelenmesi. Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 8(3), 798- 816.
  • Kement, Ü. (2019). Üçüncü nesil kahve sunan işletmelerde hizmet kalitesi, müşteri tatmini ve davranışsal niyet incelemesi; Algılanan fiyatın düzenleyicilik rolü. Journal of Tourism and Gastronomy Studies, 7(2), 1252-1270.
  • Khan, J., Saeed, I., Ali, A. and Nisar, H.G. (2021). The mediating role of emotional exhaustion in the relationship between abusive supervision and employee cyberloafing behaviour. Journal Management Research, 8(1), 160-178.
  • Kim, W.G. and Kim, H.B., (2004). Measuring customer-based restaurant brand equity. The Cornell Hotel and Restaurant Administration Quarterly, 45(2), 115-131.
  • Kock, N. (2011). Using WarpPLS in e-collaboration studies: Descriptive statistics, settings, and key analysis results. International Journal of e-Collaboration, 7(2), 1-18.
  • Kock, N. and Lynn, G.S. (2012). Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. Journal of the Association for Information Systems, 13(7), 546-580.
  • Kock, N. (2015). How likely is Simpson’s paradox in path models? International Journal of Collaboration, 11(1), 1-7.
  • Kock, N. and Gaskins, L. (2016). Simpson’s paradox, moderation, and the emergence of quadratic relationships in path models: An information systems illustration. International Journal of Applied Nonlinear Science, 2(3), 200-234.
  • Kock, N. (2017). WarpPLS user manual: Version 6.0. USA: Laredo, TX: ScriptWarp Systems.
  • Kock, N. (2021). Moderated mediation and J-curve emergence in path models: An information systems research perspective. Journal of Systems and Information Technology, 23(3), 303-321.
  • Kock, N. (2022). WarpPLS user manual: Version 8.0. USA: Laredo, TX: ScriptWarp Systems.
  • Koçoğlu, C. M. (2019). Destinasyona yönelik marka imajı ve marka sadakati ilişkisinde algılanan destinasyon kalitesinin aracılık rolü. Seyahat ve Otel İşletmeciliği Dergisi, 16(1), 34-47.
  • Kurtuluş, K. (2010). Araştırma yöntemleri. İstanbul: Türkmen Kitabevi.
  • Lai, M. Y., Khoo-Lattimore, C., & Wang, Y. (2019). Food and cuisine image in destination branding: Toward a conceptual model. Tourism and Hospitality Research, 19(2), 238-251.
  • Lee, Y.J. (2016). The relationships amongst emotional experience, cognition, and behavioural intention in battlefield tourism. Asia Pacific Journal of Tourism Research, 21(6), 697–715.
  • MacKinnon, D. P., Krull, J. L. and Lockwood, C. M. (2000). Equivalence of the mediation, confounding and suppression effect. Prevention Science, 1(4), 173-181.
  • Marliawati, A. and Cahyaningdyah, D. (2020). Impacts the brand of experience and brand image on brand loyalty: mediators brand of trust. Management Analysis Journal, 9(2), 140-151.
  • Martin, H.S., Collado, J. V. and Del Bosque, I. R. (2013). An exploration of the effects of past experience and tourist ınvolvement on destination loyalty formation. Current Issues in Tourism, 16(4), 327-342.
  • Meladze, M. (2015). The importance of the roleof local food in georgian tourism. European Scientific Journal, 2(1857-7881), 222-226.
  • Mgxekwa, B. B., Scholtz, M. and Saayman, M. (2017). Creating a memorable experience for Nelson Mandela heritage site visitors. African Journal of Hospitality, Tourism and Leisure, 6(1), 1-16.
  • Molz, J. G. (2007). Eating difference: The cosmopolitan mobilities of culinary tourism. Space and Culture, 10 (1), 77-93.
  • Papadimitriou, D., Apostolopoulou, A. and Kaplanidou, K. (2015). Destination personality, affective image, and behavioral intentions in domestic urban tourism. Journal of Travel Research, 54(3), 302-315.
  • Pavlidis, G. and Markantonatou, S. (2020). Gastronomic tourism in Greece and beyond: A thorough review. International Journal of Gastronomy and Food Science, 21, 1-10.
  • Pearl, J. (2009). Causality: Models, reasoning, and inference. Cambridge, England: Cambridge University Press.
  • Pike, S. and Ryan, C. (2004), Destination positioning analysis through a comparison of cognitive, affective, and conative perceptions. Journal of Travel Research, 42(4), 333-342.
  • Pine, B. J., Pine, J. and Gilmore, J. H. (1999). The experience economy: work is theatre & every business a stage. Cambridge, MA, USA: Harvard Business Review Press.
  • Prayag, G., Hosany, S., Muskat, B. and Del Chiappa, G. (2017). Understanding the relationships between tourists’ emotional experiences, perceived overall image, satisfaction, and intention to recommend. Journal of Travel Research, 56 (1), 41-54.
  • Ribeiro, M.A., Woosnam, K.M., Pinto, P. and Silva, J.A. (2018). Tourists’ destination loyalty through emotional solidarity with residents: an integrative moderated mediation model. Journal of Travel Research, 57(3), 279-295.
  • Ricardo D. Hernandez-Rojas, Jose A. Folgado-Fernande and Pedro R. Palos-Sanchez (2021). Influence of the restaurant brand and gastronomy on tourist loyalty. A study in Córdoba (Spain). International Journal of Gastronomy and Food Science, 23, 100305.
  • Seo, S., Yun, N. and Kim, O. Y. (2017). Destination food image and intention to eat destination foods: A view from Korea. Current Issues in Tourism, 20(2), 135-156.
  • Sharma, P. and Nayak, J.K. (2019). Understanding memorable tourism experiences as the determinants of tourists’ behaviour. International Journal of Tourism Research, 21(4), 504-518.
  • Spence, C. (2017). Breakfast: the most important meal of the day? International Journal of Gastronomy and Food Science, 8, 1-6.
  • Sthapit, E., Del Chiappa, G., Coudounaris, D.N, and Björk, P. (2019). Tourism experiences, memorability and behavioural intentions: a study of tourists in Sardinia, Italy. Tourism Review, 75(3), 646-665.
  • Stone, M. J. and S. Migacz. (2016) Food travel monitor. Portland, OR: World Food Travel Association.
  • Stylidis, D., Shani, A. and Belhassen, Y. (2017). Testing an integrated destination image model across residents and tourists. Tourism Management, 58, 184-195.
  • Stylos, N., Vassiliadis, C. A., Bellou, V. and Andronikids, A. (2016). Destinationimages, holistic images and personal normative beliefs: Predictors of intention torevisit a destination. Tourism Management, 53, 40-60.
  • Suhartanto, D., Brien, A., Primiana, I., Wibisono, N. and Triyuni, N. N. (2020). Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation. Current Issues in Tourism, 23(7), 867-879.
  • Tenenhaus, M., Vinzi, V.E., Chatelin, Y.M. and Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48(1), 159-205.
  • Tellis Gerard, J. (1988). Advertising exposure. loyalty, and brand purchase: a two-stage model of choice. Journal of Marketing Research, 25 (2), 134-44.
  • Timothy, D. J. and Ron, A. S. (2013). Understanding Heritage Cuisines andtourism: identity, image, authencity, and change. Journal of Heritage Tourism, 8(3), 99-104.
  • Torres, L.C. and Phakdee-auksorn. (2017). Understanding international tourists' attitudes towards street food in Phuket, Thailand. Tourism Management Prospectus, 21, 66-73.
  • Ullah, N., Khan, J., Saeed, I., Zada, S., Xin, S., Kang, Z. and Hu, Y. (2022). Gastronomic tourism and tourist motivation: Exploring northern areas of Pakistan. International Journal of Environmental Research and Public Health, 19(13), 7734.
  • Ural, A. ve Kılıç, İ. (2006). Bilimsel araştırma sureci ve spss ile veri analizi. Ankara: Detay Yayıncılık.
  • Ünal, A. (2020). Destinasyon kişiliği boyutlarını belirlemeye yönelik ampirik bir araştırma: Kaş örneği. Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 6(2), 604-617.
  • Qu, H., Kim, L. H. and Im, H. H. (2011). A model of destination branding: Integrating the concepts of the branding and destination image. Tourism Management, 32(3), 465-476.
  • Wijaya, S., King, B., Nguyen, T. H. and Morrison, A. (2013). International visitor dining experiences: A conceptual framework. Journal of Hospitality and Tourism Management, 20, 34-42.
  • Williams, H. A., Williams Jr, R. L. and Omar, M. (2014). Gastro-tourism as destination branding in emerging markets. International Journal of Leisure and Tourism Marketing, 4(1), 1-18.
  • Wooldridge, J.M. (1991). A note on computing r-squared and adjusted r-squared for trending and seasonal data. Economics Letters, 36(1), 49-54.
  • Yoon, Y. and Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45-56.
  • Zhang, H., Fu, X., Cai, L. A. and Lu, L. (2014). Destination image and tourist loyalty: A meta-analysis. Tourism Management, 40, 213-223.
  • Zhang, H., Wu, Y. and Buhalis, D. (2018). A model of perceived ımage, memorable tourism experiences and revisit intention. Journal of Destination Marketing ve Management, 8, 326-336.
  • Zhao, X., Lynch Jr, J. G. and Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of consumer research, 37(2), 197-206.
Toplam 81 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Modern ve Postmodern Edebiyat
Bölüm Makaleler
Yazarlar

Bihter Zeybek Hüsem 0000-0002-4766-8118

Üzeyir Kement 0000-0002-3190-9079

Ayşe Şengöz 0000-0002-0311-9141

Yayımlanma Tarihi 30 Kasım 2023
Gönderilme Tarihi 14 Haziran 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 9 Sayı: 3

Kaynak Göster

APA Zeybek Hüsem, B., Kement, Ü., & Şengöz, A. (2023). Destinasyon İmajının ve Gastronomik Deneyimin Destinasyon Sadakatine Etkisi: Ayvalık Örneği. Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 9(3), 840-859. https://doi.org/10.31592/aeusbed.1314504