Araç İçi Bilgi Eğlence Sistemleri Kullanılabilirliği Üzerine Bir Araştırma: Togg Örneği

Öz

Bu çalışma, Türkiye’nin ilk yerli ve elektrikli otomobil markası olan Togg’un araç içi bilgi eğlence sistemlerinin kullanılabilirliğini değerlendirmeyi amaçlamaktadır. Aracı ilk kez deneyimleyen kişilerin araç içi bilgi sistemi ile etkileşimlerini analiz etmek amacıyla toplam 30 görev tanımlanmış ve bu görevler; iklimlendirme, medya, sunroof, navigasyon ve kişiselleştirme olmak üzere beş kategori altında gruplandırılmıştır. Çalışmaya dokuz erkek ve dokuz kadın olmak üzere toplam 18 katılımcı dâhil edilmiştir. Katılımcılardan her bir görevi önceden belirlenmiş süreler içerisinde tamamlamaları istenmiş; değerlendirme sürecinde görevin başarıyla tamamlanma durumu, tamamlanma süresi ve zorluk derecesi gibi kullanılabilirlik ölçütleri dikkate alınmıştır. Elde edilen bulgular, kullanıcıların bilgi-eğlence sistemini farklı düzeylerde deneyimlediğini ve bazı görevlerde cinsiyete bağlı anlamlı farklılıklar bulunduğunu ortaya koymuştur. Kadın ve erkek katılımcılar arasında görev tamamlama süresi ve başarı oranları bakımından değişkenlik gözlemlenmiştir. Ayrıca, kullanıcı geri bildirimlerine dayanarak sistemde geliştirilmesi gereken yönler belirlenmiştir. Bu çalışma, Togg gibi yeni nesil araçlarda kullanıcı deneyimi odaklı tasarımların önemini vurgulamakta ve bilgi-eğlence sistemlerinin sürüş güvenliği ile kullanıcı memnuniyeti açısından optimize edilmesi gerektiğini göstermektedir.

Anahtar Kelimeler

• Togg
• bilgi-eğlence sistemi
• kullanılabilirlik
• kullanıcı deneyimi
• insan bilgisayar etkileşimi

A Research on the Usability of in-Vehicle Infotainment Systems: The Case of Togg

Öz

This study aims to evaluate the usability of the in-vehicle infotainment system of Togg, Türkiye’s first domestic and electric automobile brand. To analyze how first-time users interact with the system, a total of 30 tasks were defined and grouped under five categories: climate control, media, sunroof, navigation, and personalization. The study involved 18 participants, including nine males and nine females. Each participant was asked to complete the tasks within predefined time limits. The evaluation focused on key usability metrics such as task completion status, completion time, and perceived task difficulty. The findings revealed that users experienced the infotainment system at varying levels of success, and significant gender-based differences were observed in some tasks. Notably, differences were identified in task completion time and success rates between male and female participants. Additionally, user feedback highlighted specific areas of the system in need of improvement. This study emphasizes the importance of user-centered design in next-generation vehicles like Togg and suggests that infotainment systems should be optimized to enhance both driving safety and user satisfaction.

Anahtar Kelimeler

• Togg
• infotainment system
• usability
• user experience
• human-computer interaction

Kaynakça

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