Araştırma Makalesi
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The Effect of Organizational Spirituality and Psychological Capital on Emotional Labor and Coping With Stress

Yıl 2023, , 75 - 96, 02.05.2023

İpek Nazlı , Hakkı Aktaş

https://doi.org/10.25294/auiibfd.1162754
Cited By: 3

Öz

The aim of this study is to examine the effects of organizational spirituality and psychological capital on emotional labor and coping with stress in a sample of health professionals. After the literature review, the concept of emotional labor was examined especially in the sample of service sector employees. Because of that, the sample was chosen from the health professionals who were in contact with the patient. The sample was selected randomly and applied to the accessible study group by face-to-face survey method. A total of 262 healthcare professionals participated in the study. The emotional labor scale which was adapted to Turkish by Basım and Begenirbaş (2012), the coping with stress styles scale which was adapted to Turkish by Şahin and Durak (1995), the psychological capital scale which was adapted to Turkish by Çetin and Basım (2012) and the organizational spirituality scale developed by Petchsawang and Duchon (2009) in Asian context was used in the study. The data were analyzed with the SPSS 22.0 package program. As a result of the research, it was seen that there was a statistically significant, high-level positive relationship between psychological capital and organizational spirituality. While no significant relationship was found between emotional labor and other variables; it has been determined that coping with stress has a positive relationship with organizational spirituality and psychological capital.

Anahtar Kelimeler

Organizational Spirituality Psychological Capital Emotional Labor Stress Coping With Stress Healthcare Professionals.

Kaynakça

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Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma

Yıl 2023, , 75 - 96, 02.05.2023

İpek Nazlı , Hakkı Aktaş

https://doi.org/10.25294/auiibfd.1162754
Cited By: 3

Öz

Bu araştırmanın amacı; örgütsel maneviyat ve psikolojik sermayenin, duygusal emek ve stresle başa çıkma üzerindeki etkisinin, sağlık çalışanları örnekleminde incelenmesidir. Yapılan literatür incelemesi sonrasında duygusal emek kavramının özellikle hizmet sektörü çalışanları örnekleminde incelendiği ve sağlık sektöründe duygusal emeğin yoğun olarak gerçekleşmesinden dolayı bu çalışmanın örneklem grubu olarak hastayla iletişim halinde olan sağlık çalışanları seçilmiştir. Örneklem seçimi kolayda örneklem metoduyla seçilmiş ve ulaşılabilen çalışma grubuna yüz yüze anket yöntemi ile uygulanmıştır. Araştırmaya toplamda 262 sağlık çalışanı katılmıştır. Araştırmada Basım ve Beğenirbaş (2012)’ın Türkçeye uyarladığı duygusal emek ölçeği; Şahin ve Durak (1995) tarafından Türkçeye uyarlanan stresle başa çıkma tarzları ölçeği; Çetin ve Basım (2012)’ın Türkçeye uyarladığı psikolojik sermaye ölçeği ve Petchsawang ve Duchon (2009) tarafından Asya bağlamında geliştirilen örgütsel maneviyat ölçeği kullanılmıştır. Veriler SPSS 22.0 paket programıyla analiz edilmiştir. Araştırma sonucunda psikolojik sermaye ve örgütsel maneviyat arasında istatistiksel açıdan anlamlı, yüksek düzeyde pozitif yönlü ilişki bulunduğu görülmüştür. Duygusal emekle diğer değişkenler arasında anlamlı bir ilişki bulunamazken; stresle başa çıkmanın örgütsel maneviyat ve psikolojik sermayeyle pozitif yönlü ilişkisi saptanmıştır.

Anahtar Kelimeler

Örgütsel Maneviyat Psikolojik Sermaye Duygusal Emek Stres Stresle Başa Çıkma Sağlık Çalışanları.

Kaynakça

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  • Seligman, M. E. (2020). Öğrenilmiş iyimserlik (S. Kunt-Akbaş, Trans.). Eksi Kitaplar Yayınevi.
  • Selye, H. (1946). The general adaptation syndrome and the diseases of adaptation. The journal of clinical endocrinology, 6(2), 117-230.
  • Sheep, M. L. (2006). Nurturing the whole person: The ethics of workplace spirituality in a society of organizations. Journal of business ethics, 66(4), 357-375.
  • Shrestha, A. K., & Jena, L. K. (2021). Interactive effects of workplace spirituality and psychological capital on employee negativity. Management and Labour Studies, 46(1), 59-77.
  • Smith Jonathan, A., & Rayment John, J. (2007). The Global SMP Fitness Framework: A guide for leaders exploring the relevance of spirituality in the workplace. Management Decision, 45(2), 217-234. https://doi.org/10.1108/00251740710727250
  • Snyder, C. R. (2002). Hope theory: Rainbows in the mind. Psychological Inquiry, 13(4), 249-275.
  • Snyder, C. R., Irving, L. M., & Anderson, J. R. (1991). Hope and health. In Handbook of social and clinical psychology: The health perspective (Vol. 162, pp. 285-305).
  • Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (Vol. 5). pearson Boston, MA.
  • Thornton, A. A., & Perez, M. A. (2006). Posttraumatic growth in prostate cancer survivors and their partners. Psycho‐Oncology: Journal of the Psychological, Social and Behavioral Dimensions of Cancer, 15(4), 285-296.
  • Turner, J. (1999). Spirituality in the workplace. CA Magazine, 132(10), 41-42.
  • Tyson, P. (2001). The Hippocratic oath today. Nova, 21.
  • Uçman, P. (1990). Ülkemizde çalışan kadınlarda stresle başaçıkma ve psikolojik rahatsızlıklar. Psikoloji Dergisi, 7(24), 58-75.
  • Urcuyo, K. R., Boyers, A. E., Carver, C. S., & Antoni, M. H. (2005). Finding benefit in breast cancer: Relations with personality, coping, and concurrent well-being. Psychology & Health, 20(2), 175-192.
  • Weston, S. (2002). Faith at work managing the spritual renaissance. Management, 49(3), 28-30.
  • Wolff, H. G. (1953). Stress and disease.
  • Yale, B. W. a. (2020). Mindful Movement for Stress Management. https://beingwell.yale.edu/programs/stress-reduction/mindful-movement-stress-management
  • Yan, Q., & Zhang, L. (2016). Research on Psychological Capital of College Graduates: The Mediating Effect of Coping Styles. 4th international conference on management science, education technology, arts, social science and economics,
  • Yiter, G. (2019). Pozitif psikolojik sermaye ve stresle başa çıkma stratejileri arasındaki ilişkinin incelenmesi (Adana kamu kurumu örneği) Çağ Üniversitesi Sosyal Bilimler Enstitüsü].
  • Yoon, S. L., & Kim, J. H. (2013). Job‐related stress, emotional labor, and depressive symptoms among Korean nurses. Journal of Nursing Scholarship, 45(2), 169-176.
  • Zhang, Y., ElGhaziri, M., Siddique, S., Gore, R., Kurowski, A., Nobrega, S., & Punnett, L. (2021). Emotional Labor and Depressive Symptoms Among Healthcare Workers: The Role of Sleep. Workplace Health & Safety, 69(8), 383-393.
Toplam 148 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

İpek Nazlı 0000-0003-3302-5311

Hakkı Aktaş 0000-0002-7336-2446

Yayımlanma Tarihi 2 Mayıs 2023
Gönderilme Tarihi 16 Ağustos 2022
Kabul Tarihi 15 Şubat 2023
Yayımlandığı Sayı Yıl 2023

Kaynak Göster

APA Nazlı, İ., & Aktaş, H. (2023). Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma. Akdeniz İİBF Dergisi, 23(1), 75-96. https://doi.org/10.25294/auiibfd.1162754
AMA Nazlı İ, Aktaş H. Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma. Akdeniz İİBF Dergisi. Mayıs 2023;23(1):75-96. doi:10.25294/auiibfd.1162754
Chicago Nazlı, İpek, ve Hakkı Aktaş. “Örgütsel Maneviyat Ve Psikolojik Sermayenin Duygusal Emek Ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma”. Akdeniz İİBF Dergisi 23, sy. 1 (Mayıs 2023): 75-96. https://doi.org/10.25294/auiibfd.1162754.
EndNote Nazlı İ, Aktaş H (01 Mayıs 2023) Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma. Akdeniz İİBF Dergisi 23 1 75–96.
IEEE İ. Nazlı ve H. Aktaş, “Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma”, Akdeniz İİBF Dergisi, c. 23, sy. 1, ss. 75–96, 2023, doi: 10.25294/auiibfd.1162754.
ISNAD Nazlı, İpek - Aktaş, Hakkı. “Örgütsel Maneviyat Ve Psikolojik Sermayenin Duygusal Emek Ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma”. Akdeniz İİBF Dergisi 23/1 (Mayıs 2023), 75-96. https://doi.org/10.25294/auiibfd.1162754.
JAMA Nazlı İ, Aktaş H. Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma. Akdeniz İİBF Dergisi. 2023;23:75–96.
MLA Nazlı, İpek ve Hakkı Aktaş. “Örgütsel Maneviyat Ve Psikolojik Sermayenin Duygusal Emek Ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma”. Akdeniz İİBF Dergisi, c. 23, sy. 1, 2023, ss. 75-96, doi:10.25294/auiibfd.1162754.
Vancouver Nazlı İ, Aktaş H. Örgütsel Maneviyat ve Psikolojik Sermayenin Duygusal Emek ve Stresle Başa Çıkma Üzerindeki Etkisi: İstanbul’da Sağlık Çalışanları Üzerinde Bir Araştırma. Akdeniz İİBF Dergisi. 2023;23(1):75-96.

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