Çok Ölçütlü Karar Verme Yöntemleriyle Hayırsever Kuruluşlarında Verimlilik Analizi

Yıl 2018, Cilt: 18 Sayı: 2, 99 - 114, 20.06.2018

Aşır Özbek

https://doi.org/10.18037/ausbd.552414

Cited By: 7

Öz

Kâr amacı güden işletmeler gibi sosyal alanlarda hizmet veren Sivil Toplum Kuruluşları da (STK) hizmetlerinin kesintisiz olarak devam etmesi için sürekli olarak kendilerini yenilemeli ve geliştirmelidir. Bu iyileştirme ve dönüşüm sürecini ciddiye alan kuruluşlar, verdikleri hizmetlerde belirli bir standarda ulaşmakta ve faaliyetlerini uzun süre devam ettirebilmektedir. Diğer taraftan kendilerini sürekli olarak iyileştirmeyi önemsemeyen kuruluşlar ise bağışçılarının kendilerine verdiği katkıyı verimli olarak kullanamadıklarından dolayı zamanla gelir kaybına uğramakta ve devamlılıklarını sürdürmekte zorluklarla karşılaşmaktadır. Bu nedenlerden dolayı STK’lar da kâr amacı güden işletmeler gibi verimli ve etkin çalışmak durumundadır. STK’lar belirli aralıklarla verimlilik analizi yaparak mevcut durumlarını kontrol etmeli ve bu doğrultuda gerekli yapısal ve stratejik kararları zaman geçirmeden almaları gerekmektedir. 

Bu çalışma ile 2004 yılından itibaren Kırıkkale’de sosyal alanlarda özelliklede hayır işlerinde hizmet veren «Beşinci Mevsim Yardım Derneğinin» 2005-2014 yılları arasındaki verimliliği analiz edilmiştir. Model iki farklı yöntemin entegre olarak uygulanmasını ve sonuçların karşılaştırılmasını öngörmektedir. Bu yöntemler; Veri Zarflama Analizi (VZA) ve Efficiency Analysis Technique With Output Satisficing (EATWOS) tekniklerini 

içermektedir. Modelde kullanılan girdi ve çıktı faktörlerinin ağırlıkları puanlama tekniği ile elde edilmiştir. Modelin ilgili STK’ya uygulanması neticesinde 2007 ve 2011 yıllarındaki faaliyetlerin diğer yıllara göre daha az verimli geçtiğini söylemek mümkündür 

Anahtar Kelimeler

Sivil Toplum Kuruluşları, Hayırsever Kuruluşları, Verimlilik Analizi, Veri Zarflama Analizi

Kaynakça

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