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Yıl 2008, Cilt: 16 Sayı: 1, 188 - 208, 01.11.2008

Gönül Ülker

https://doi.org/10.11616/AbantSbe.237
Cited By: 6

Öz

In this research, the impact of three organizational justice perception of employees on their trust in manager and organization is examined. The effect of trust toward manager and organization on organizational satisfaction is analyzed. In order to collect data, questionarries were sent to 131 employees who work at administrative units of Abant Izzet Baysal University. Following findings are reached by analyzing of 109 returned questionarries. In order to collect data, distributive justice measuring organizational justice perception, instruments of procedural and interactional justice, trust in manager and organization and organizational satisfaction instruments were used. Among three justice perceptions, finding demonstrate that interactional justice perception is more effective in terms of trust in manager and organization than others. Hawever, trust in organization rather than trust in manager is more effective on the organizational satisfaction

Anahtar Kelimeler

Organizational justice Distributive justice Proceduraljustice Interactional justice Trust in Org

Kaynakça

  • Anderson, E. , Weitz, B. (1989). “Determinants of Continuity in Conventional Industrial Channel Dyads”. Marketing Science 8. 310-323.
  • Aryee, S. , Budwar, P.S. , Chen, Z.X. (2002). “Trust as a Mediator of Relationship Between Organizational Justice and Work Outcomes: Test of a Social Exchange Model”. Journal of Organizational Behavior. 23. 267-285.
  • Bell, G.G. , Oppenheimer, R.J. , Bastien. A. (2002). “Trust Deterioration in an International Buyer- Supplier Relationship” Journal of Business Ethics. 36. 65-78.
  • Blakely, G.L. , Andrews, M.C. , Moorman, R.H. (2005) “The Moderatıng Effects of Equıty Sensıtıvıty on the Relatıonshıp Between Organizational Justice and Organizational Cıtızenshıp Behaviors” 20.2.259-273.
  • Caldwell, C. , Clapham, S.E. (2003). “Organizational Trustworthiness: An International Perspective”.Journal of Business Ethics. 47. 349-364.
  • Clark, M.C. , Payne, R.L. (1997). “The Nature and Structure of Worker’s Trust in Management”. Journal Of Organizational Behavior. 18.205-224.
  • Cook, J. , Wall, T.(1980). “New Work Attiude Measures of Trust, Organizational Commitment and Personal Need Nonfutfıllment” Journal of Occupational Psychology. 53. 39-52.
  • Deluga, R.J. (1994) “Supervisor Trust Building, Leader-Member Exchange and Organizational Citizenship Behaviors”. Journal of Occupational and Organizational Psychology. 67. 315-326.
  • Dyne, L.V. , Vandewalle, D., Kostova, T., Latham, M.E., Cummıngs, L.L.(2000). “Collectivism, Propensity to Trust and Self-Esteem as Predictors of Organizational Citizenship in a Non- Work Setting”. Journal of Organizational Behavior. 21.3-23.
  • Eskew, D.E. (1993). “The Role of Organizational Justice in Organizational Responsibilities and Rights Journal. 6.3. 185-194. Behavior”, Employee
  • Fukuyama, F.(2000). Güven: Sosyal Erdemler ve Refahın Yaratılması. Türkiye İş Bankası Kültür Yayınları. İstanbul.
  • Huff, Lenard. , Kelley, L. (2003). “Levels of Organizational Trust in Individualist Versus Collectivist Societies: A Seven-Nation Study”. Organization Science. 14.1. 81-90.
  • Hopkins, S.M. , Weathıngton, B.L. (2006). “The Relationships Between Justice Perceptions, Trust and Employee Attitudes in a Downsized Organization” The Journal of Psychology. 140.5. 447-498.
  • Hubbell, A.P. , Chory-Assad. R.M. (2005). “Motivatıng Factors: Perceptions of Justice and Their Relationship with Managerial and Organizational Trust”. Communication Studies. 56.1. 47- 70.
  • Hwang, P. , Buergers, W.P. (1997). “Properties of Trust: An Analytical View”. Organizational Behavior and Human Decision Processes. 69.1. 67-73.
  • Kickul, J. , Gundry, L.K. , Posig, M. (2005). “Does Trust Matter? The Relationship Between Equity Sensitivity and Perceived Organizational Justice” Journal of Business Ethics. 56. 205- 218.
  • Lämsä, A.M. , Pučetaitė, R. (2006). “Development of Organizational Trust Among Employees from a Contextual Perspective”. Business Ethics: A European Review. 15.2. 130-140.
  • Lınes, R. , Selart, M., Espedal, B., Johansen, S.T. (2005). “ The Production of Trust During Organizational Change”. Journal of Change Management. 5.221-245.
  • Mayer, R.C. , Davis, J.H., Schoorman, F.D. (1995). “An Integrative Model of Organizational Trust” Academy of Management Review. 20.3. 709-734.
  • McAllister, D.J. (1995). “Affect and Cognition Based Trust as Foundations for Interpersonel Cooperation In Organizations” Academy of Management Journal. 38.1. 24-59.
  • Mishra, J. , Morrissey, M.A. (1990). “Trust in Employee-Employer Relationships: A Survey of West Michigan Managers” Personnel Management. 19.443-485.
  • Möllering, G. , Bachmann, R. , Lee, S.H. (2004). “Understanding Organizational Trust-Foundations, Constellations and İssues of Operationalisation”. Journal of Managerial Psychology. 19.6. 556-570.
  • Ring, P.S. , Van de Ven, A.H. (1992). “Structuring Cooperative Relationships Between Organizations”. Strategic Management Journal 13. 483-498.
  • Rotter, J.B. (1967). “A New Scale for the Measurement of Interpersonal Trust”. Journal of Personality. 35. 651-665.
  • Rotter, J.B. (1980). “Interpersonal Trust, Trust-Worthiness and Gullibility”. American Psychologist. 35. 1-7.
  • Pussa, A. , Tolvanen, U. (2006). “Organizational Identity and Trust”. Electronic Journal of Business Ethics and Organization Studies. 11.29-33.
  • James, H.S.Jr. , Sykuta, M.E. (2005). “Property Right and Organizational Characterıstıcs of Producer-Owned Fırms and Organizational Trust”. Annals of Public and Cooperative Economics. 76.4. 545-580.
  • Schoorman, F.D. , Mayer, R.C., Davis, J.H. (2007). “An Integrative Model of Organizational Trust: Past, Present and Future”. Academy of Management Review. 32. 344-354.
  • Tan, H.H. , Tan, C.S.F. (2000). “Toward the Differentiation of Trust in Supervisor and Trust in Organization”. Genetic, Social and General Psychology Monographs. 126. 2. 241-260.
  • Tzafrir, S.S. (2005). “The Relationship Between Trust, HRM Practices and Firm Performance”. Journal Of Human Resource Management. 16.9. 1600-1622.
  • Webber, S.S. , Klımoskı, R.J. (2004). “Client-Project Manager Engagements, Trust and Loyalty”.Journal of Organizational Behavior. 25. 997-1013.
  • Whitener, E.M. , Brodt, S.E., Korsgaard, M.A., Werner, J.M. (1998). “Managers as Initiators of Trust: AnExhange Relationship Frame Work for Understanding Managerial Trustworthy Behavior”. Academy of Management Review. 23.3. 513-530.
  • Zand, D.E. (1972). “Trust and Managerial Problem Solving”. Administrative Science Quarterly. 17. 229-239.

Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi

Yıl 2008, Cilt: 16 Sayı: 1, 188 - 208, 01.11.2008

Gönül Ülker

https://doi.org/10.11616/AbantSbe.237
Cited By: 6

Öz

Yapılan arastırmada çalısanların üç örgütsel adalet algılamasının yönetici ve örgüte duydukları güven üzerindeki etkisi, yönetici ve örgüte duyulan güvenin örgütsel tatmin üzerindeki etkisi arastırılmıstır. Abant İzzet Baysal Üniversitesi Rektörlügü idari birimlerinde çalısan toplam 131 personele veri toplamak için ulasılmıs, 109 personelden geri dönen anketlerden elde edilen veriler analiz edilerek bulgulara ulasılmıstır. Veri toplamak için örgütsel adalet algılamasını ölçen dagıtım adaleti, prosedür adaleti ve etkilesim adaleti araçları, örgüte güven, yöneticiye güven ve örgütsel tatmin araçları kullanılmıstır. Üç adalet algılaması arasında etkilesim adaleti algılamasının yönetici ve örgüte güven üzerinde daha etkili oldugu, örgütsel tatmin üzerinde ise yöneticiye güvenden çok örgüte güvenin etkili oldugu saptanmıstır.

Anahtar Kelimeler

Örgütsel adalet Dagıtım adaleti Prosedür adaleti Etkilesim adaleti Örgütsel güven Etki-temelli güven Bilissel-temelli güven

Kaynakça

  • Anderson, E. , Weitz, B. (1989). “Determinants of Continuity in Conventional Industrial Channel Dyads”. Marketing Science 8. 310-323.
  • Aryee, S. , Budwar, P.S. , Chen, Z.X. (2002). “Trust as a Mediator of Relationship Between Organizational Justice and Work Outcomes: Test of a Social Exchange Model”. Journal of Organizational Behavior. 23. 267-285.
  • Bell, G.G. , Oppenheimer, R.J. , Bastien. A. (2002). “Trust Deterioration in an International Buyer- Supplier Relationship” Journal of Business Ethics. 36. 65-78.
  • Blakely, G.L. , Andrews, M.C. , Moorman, R.H. (2005) “The Moderatıng Effects of Equıty Sensıtıvıty on the Relatıonshıp Between Organizational Justice and Organizational Cıtızenshıp Behaviors” 20.2.259-273.
  • Caldwell, C. , Clapham, S.E. (2003). “Organizational Trustworthiness: An International Perspective”.Journal of Business Ethics. 47. 349-364.
  • Clark, M.C. , Payne, R.L. (1997). “The Nature and Structure of Worker’s Trust in Management”. Journal Of Organizational Behavior. 18.205-224.
  • Cook, J. , Wall, T.(1980). “New Work Attiude Measures of Trust, Organizational Commitment and Personal Need Nonfutfıllment” Journal of Occupational Psychology. 53. 39-52.
  • Deluga, R.J. (1994) “Supervisor Trust Building, Leader-Member Exchange and Organizational Citizenship Behaviors”. Journal of Occupational and Organizational Psychology. 67. 315-326.
  • Dyne, L.V. , Vandewalle, D., Kostova, T., Latham, M.E., Cummıngs, L.L.(2000). “Collectivism, Propensity to Trust and Self-Esteem as Predictors of Organizational Citizenship in a Non- Work Setting”. Journal of Organizational Behavior. 21.3-23.
  • Eskew, D.E. (1993). “The Role of Organizational Justice in Organizational Responsibilities and Rights Journal. 6.3. 185-194. Behavior”, Employee
  • Fukuyama, F.(2000). Güven: Sosyal Erdemler ve Refahın Yaratılması. Türkiye İş Bankası Kültür Yayınları. İstanbul.
  • Huff, Lenard. , Kelley, L. (2003). “Levels of Organizational Trust in Individualist Versus Collectivist Societies: A Seven-Nation Study”. Organization Science. 14.1. 81-90.
  • Hopkins, S.M. , Weathıngton, B.L. (2006). “The Relationships Between Justice Perceptions, Trust and Employee Attitudes in a Downsized Organization” The Journal of Psychology. 140.5. 447-498.
  • Hubbell, A.P. , Chory-Assad. R.M. (2005). “Motivatıng Factors: Perceptions of Justice and Their Relationship with Managerial and Organizational Trust”. Communication Studies. 56.1. 47- 70.
  • Hwang, P. , Buergers, W.P. (1997). “Properties of Trust: An Analytical View”. Organizational Behavior and Human Decision Processes. 69.1. 67-73.
  • Kickul, J. , Gundry, L.K. , Posig, M. (2005). “Does Trust Matter? The Relationship Between Equity Sensitivity and Perceived Organizational Justice” Journal of Business Ethics. 56. 205- 218.
  • Lämsä, A.M. , Pučetaitė, R. (2006). “Development of Organizational Trust Among Employees from a Contextual Perspective”. Business Ethics: A European Review. 15.2. 130-140.
  • Lınes, R. , Selart, M., Espedal, B., Johansen, S.T. (2005). “ The Production of Trust During Organizational Change”. Journal of Change Management. 5.221-245.
  • Mayer, R.C. , Davis, J.H., Schoorman, F.D. (1995). “An Integrative Model of Organizational Trust” Academy of Management Review. 20.3. 709-734.
  • McAllister, D.J. (1995). “Affect and Cognition Based Trust as Foundations for Interpersonel Cooperation In Organizations” Academy of Management Journal. 38.1. 24-59.
  • Mishra, J. , Morrissey, M.A. (1990). “Trust in Employee-Employer Relationships: A Survey of West Michigan Managers” Personnel Management. 19.443-485.
  • Möllering, G. , Bachmann, R. , Lee, S.H. (2004). “Understanding Organizational Trust-Foundations, Constellations and İssues of Operationalisation”. Journal of Managerial Psychology. 19.6. 556-570.
  • Ring, P.S. , Van de Ven, A.H. (1992). “Structuring Cooperative Relationships Between Organizations”. Strategic Management Journal 13. 483-498.
  • Rotter, J.B. (1967). “A New Scale for the Measurement of Interpersonal Trust”. Journal of Personality. 35. 651-665.
  • Rotter, J.B. (1980). “Interpersonal Trust, Trust-Worthiness and Gullibility”. American Psychologist. 35. 1-7.
  • Pussa, A. , Tolvanen, U. (2006). “Organizational Identity and Trust”. Electronic Journal of Business Ethics and Organization Studies. 11.29-33.
  • James, H.S.Jr. , Sykuta, M.E. (2005). “Property Right and Organizational Characterıstıcs of Producer-Owned Fırms and Organizational Trust”. Annals of Public and Cooperative Economics. 76.4. 545-580.
  • Schoorman, F.D. , Mayer, R.C., Davis, J.H. (2007). “An Integrative Model of Organizational Trust: Past, Present and Future”. Academy of Management Review. 32. 344-354.
  • Tan, H.H. , Tan, C.S.F. (2000). “Toward the Differentiation of Trust in Supervisor and Trust in Organization”. Genetic, Social and General Psychology Monographs. 126. 2. 241-260.
  • Tzafrir, S.S. (2005). “The Relationship Between Trust, HRM Practices and Firm Performance”. Journal Of Human Resource Management. 16.9. 1600-1622.
  • Webber, S.S. , Klımoskı, R.J. (2004). “Client-Project Manager Engagements, Trust and Loyalty”.Journal of Organizational Behavior. 25. 997-1013.
  • Whitener, E.M. , Brodt, S.E., Korsgaard, M.A., Werner, J.M. (1998). “Managers as Initiators of Trust: AnExhange Relationship Frame Work for Understanding Managerial Trustworthy Behavior”. Academy of Management Review. 23.3. 513-530.
  • Zand, D.E. (1972). “Trust and Managerial Problem Solving”. Administrative Science Quarterly. 17. 229-239.
Toplam 33 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Araştırma Makaleleri
Yazarlar

Gönül Ülker Bu kişi benim

Yayımlanma Tarihi 1 Kasım 2008
Gönderilme Tarihi 30 Ekim 2014
Yayımlandığı Sayı Yıl 2008 Cilt: 16 Sayı: 1

Kaynak Göster

APA Ülker, G. (2008). Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 16(1), 188-208. https://doi.org/10.11616/AbantSbe.237
AMA Ülker G. Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi. ASBİ. Kasım 2008;16(1):188-208. doi:10.11616/AbantSbe.237
Chicago Ülker, Gönül. “Çalışanların Örgütsel Adalet Algılamalarının Yönetici Ve Örgüte Duyulan Güven Üzerindeki Etkisi”. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 16, sy. 1 (Kasım 2008): 188-208. https://doi.org/10.11616/AbantSbe.237.
EndNote Ülker G (01 Kasım 2008) Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 16 1 188–208.
IEEE G. Ülker, “Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi”, ASBİ, c. 16, sy. 1, ss. 188–208, 2008, doi: 10.11616/AbantSbe.237.
ISNAD Ülker, Gönül. “Çalışanların Örgütsel Adalet Algılamalarının Yönetici Ve Örgüte Duyulan Güven Üzerindeki Etkisi”. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 16/1 (Kasım 2008), 188-208. https://doi.org/10.11616/AbantSbe.237.
JAMA Ülker G. Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi. ASBİ. 2008;16:188–208.
MLA Ülker, Gönül. “Çalışanların Örgütsel Adalet Algılamalarının Yönetici Ve Örgüte Duyulan Güven Üzerindeki Etkisi”. Bolu Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, c. 16, sy. 1, 2008, ss. 188-0, doi:10.11616/AbantSbe.237.
Vancouver Ülker G. Çalışanların Örgütsel Adalet Algılamalarının Yönetici ve Örgüte Duyulan Güven Üzerindeki Etkisi. ASBİ. 2008;16(1):188-20.

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E-posta: sbedergi@ibu.edu.tr