Impact Of Business Performance And TQM On The SMEs Of Mexico

Yıl 2017, Cilt: 1 Sayı: 1, 9 - 21, 31.12.2017

José G. Vargas-hernández Vanessa Yesenia Vázquez Lerma

Öz

The purpose of this research is to analyze the degree of
effectiveness of TQM in SMEs in Mexico as a function of Business Performance,
considering that Business Performance is related to Total Quality Management.
This research is analytical and descriptive, since no statistical method is
used, only the variables and the research problem are analyzed in detail and in
a detailed manner, and descriptive because tables and tables can be found to
help facilitate understanding of these important concepts. This research will
analyze the impact of both variables, and with this, the entrepreneurs can make
the necessary changes in their production line or in their employees to obtain
better and greater positive results.

Anahtar Kelimeler

Business Performance, Total Quality Management (TQM), SMEs, Effectiveness

Kaynakça

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