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Karar Destekleme Sistemleri: Model Önerisi Temelli Literatür Çalışması

Yıl 2011, Cilt: 8 Sayı: 2, 32 - 55, 01.12.2011

Öz

Yarı yapılanmış ya da yapılanmamış görevlerin tamamlanması sırasında, yönetsel karar verme süreçlerine, “karar destekleme sistemleri” nin (KDS) çok değerli katkılar sağlayan bir araç olduğu bilinen bir gerçektir. Gerek bireysel ve gerekse grup karar verme durumlarında, karar destekleme sistemleri; bilginin üretilmesi, saklanması ve modellendirilmesi konularında önemli destekler sağlar. Çalışmanın ana amacı, bireyin karar verme ve algılama sürecini betimleyerek, daha gelişmiş bir yönetsel karar destekleme sisteminin nasıl geliştirilebileceği konusunu irdelemektir. yararlanılmıştır. Araştırmanın odaklandığı temel noktalar arasında, karar verenin bilgiyi üretmesi, organize etmesi ve bir araya getirmesi yer almaktadır. Öncelikle, insan karar verme sürecinin bazı yönleri gözden geçirilmiş, karar verme ile ilgili araştırmaları belli bilişsel etkinliklere yönlendirmek üzere düzenlenmiş olan bir çerçeve sunulmaya çalışılmıştır. Tartışma kısmında ise, örgütlerde karar destekleme sistemlerinin yararları ele alınmıştır

Kaynakça

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Decision Support Systems: A Proposal for Model Based Literature Review

Yıl 2011, Cilt: 8 Sayı: 2, 32 - 55, 01.12.2011

Öz

It is a known fact that the “decision support systems” (DSS) are valuable tools which provide valuable contributions to the managerial decision making processes during the completion of semi structured or unstructured tasks. In both individual and also group decision making situations, decision support systems provide important supports in matters such as the production, storage and modeling of knowledge. The main goal of the research is to explicate how to develop a more advanced managerial decision making by describing the individual decison making and perception process. The method of “document survey” is used for the collection of data. Among the main points the research has focused are that whoever decides should be the one who produces, organizes and combines the information. First of all, some aspects of human decision making process has been overviewed, and a framework organized to direct research on decision making to certain cognitive activities has been tried to be presented. In the Discussion section, the advantages of decision support systems in organizations are discussed

Kaynakça

  • Ackermann, F., Eden, C. 1988. “The Role of Computer Support in Decision Management.” Presented to the International Symposium on Future Directions in Strategic Management, Toronto.
  • Alter. S. L. 1980. Decision Support Systems: Current Practice and Continuing Challenges. Reading, M. A.: Addison-Wesley
  • Anderson, N. H. 1981. Foundations of Information Integration Theory. NewYork: Academic Press.
  • Anderson, P.A. 1983. “Decision Making By Objection and the Cuban Missile Crises.” Administrative Science Quarterly, 28, 201-222.
  • Applegate, L. M. 1991. Technology Support For Cooperative Work: A Framework For Studying Introduction and Assimilation in Organizations.” Organizational Computing, 1, 11-40.
  • Bazerman. M. H. 1990. Judgement in Managerial Decision Making. NewYork: Wiley & Sons.
  • Bell, D. E., Raiffa, H., Tversky, A. 1988. “Descriptive, Normative, and Prescriptive Interactions in Decision Making.” In Bell, D.E., H. Raiffa, and A. Tversky (eds.), Decision Making: Descriptive, Normative, and Prescriptive Interactions. Cambridge: Cambridge University Press, 1-30.
  • Benbasat, I., Nault, B. R.. 1990. “An Evaluation of Empirical Research in Managerial Support Systems.” Decision Support Systems, 6, 203-22.
  • Benson, P. G., Curley, S. P., Browne, G. J. 1992. “Judgements in Probability Assessment: A Descriptive Analysis.” Working Paper Series, University of Minnesota.
  • Benson, P.G., Curley, S.P., Smith, G.F. 1995. “Belief Assessment: An Underdeveloped Phase of Probability Elicitation.” Management Science, 41 (10): 1639-1653.
  • Boynton, A. C., Victor, B. 1989. Information System Design and the Control Imperative: A Modest Proposal.” Darden School Working Paper Series, University of Virginia, Charlottesville, VA. Brassard, M. 1989. The Memory Jogger Plus+. Methuen, MA:GOAL/QPC.
  • Brockriede, W., Ehninger, D. 1960. “Toulmin On Argument: An Interpretation and Application.” Quarterly Journal of Speech, 46, 44- 53.
  • Browne, G. J. 1992. “The ARGUMENT Module: Supporting Reasoning and Judgement Processes in GDSS.” Working Paper Series, Carlson School of Management, University of Minnesota, Minneapolis, MN.
  • Browne, G. J. 1993. “An Empirical Evaluation of Reasoning, Judgement, and Knowledge Evocation in Decision Making Tasks.” Ph.D. Thesis. University of Minnesota. Minneapolis.
  • Browne, G.J., Curley, S.P., Benson. P.G. 1997. “Evoking Information in Probability Assessment: Knowledge Maps and Reasoning-Based Directed Questions.” Management Science, 43 (19: 1-14.
  • Browne, G.J., Curley, S.P., Benson. P.G. 1999. “The Effects of Subject- Defined Categories on Judgmental Accuracy in Confidence Assessment Tasks.” Organizational Behavior and Human Decision, 80 (2): 134-154.
  • Collins, A., Michalski, R. 1989. “The Logic of Plausible Reasoning: A Core Theory.” Cognitive Science, 13, 1-49
  • Conklin, J., Begeman, M. L. 1988. “gIBIS: A Hypertext Tool for Exploratory Policy Discussion.” ACM Transactions on Office Information Systems, 6, 303-331.
  • Cowan, D. A. 1986. “Developing a Process Model of Problem Recognition.” Academy of Management Review, 11, 763-776
  • Curley, S. P., Yates, J. F. 1989. “An Empirical Evaluation of Descriptive Models of Ambiguity Reactions in Choice Situations.” Journal of Mathematical Psychology, 33, 397-427.
  • Curley, S. P., Yates, J. F., Abrams, R. 1986. “Psychological Sources of Ambiguity Avoidance.” Organizational Behavior and Human Decision Processes, 38, 230-256.
  • Curley, S. P., Browne, G. J., Benson, P. G. 1992. “Understanding Preference Construction in Decision Making.” Working Paper Series, Carlson School of Management, University of Minnesota, Minneapolis, MN.
  • Curley, S. P., Browne, G. J., Smith, G. F. Benson, P. G. 1995. “Arguments in the Practical Reasoning Underlying Constructive Probability Responses.” Journal of Behavioral Decision Making, 8 (1): 1-20.
  • Cyert, R. M., March, J. G. 1963. A Behavioral Theory of the Firm. Englewood Cliffs, NJ: Prentice-Hall.
  • Davis, G. B., Olson, M. H. 1985. Management Information Systems. NewYork: McGraw-Hill.
  • Dawes, R. M., “The Robust Beauty of Improper Linear Models in Decision Making.” In Kahneman, D., Slovic, P., and Tversky, A. (eds.), Judgment Under Uncertainty: Heuristics and Biases. Cambridge: Cambridge University Press, 391-407
  • DeSanctis, G., Gallupe, R. B. 1987. “A Foundation For The Study of Group Decision Support Systems.” Management Science, 33, 589-609
  • DeSanctis, G., Poole, M. S. 1992. “Computer Supported Meetings: A Brief Overview of the GDSS Research Project.” Management Information Systems Research Center, University of Minnesota, Minneapolis, MN.
  • Dickson, G. W., Poole, M. S., DeSanctis, G. 1993. “An Overview of the Minnesota GDSS Research Project and the SAMM System.” In Bostrom, R., Kinney, S., Watson, R. (eds.), Computer Augmented Teamwork: A Guided Tour. New York: Van Nostrand Reinhold.
  • Drucker, P. F. 1968. The Age of Discontinuity: Guidelines to Our Changing Society. New York: Harper & Row.
  • Easton, A. C., Vogel, D. R., Nunamaker, J. F. 1992. “Interactive Versus Stand-Alone Group Decision Support Systems For Stakeholder Identification and Assumption Surfacing in Small Groups.” Decision Support Systems, 8, 159-168.
  • Eden, C., Ackermann, F. 1987. “Strategic Options Development and Analysis (SODA) – Using the Computer to Help with the Management of Strategic Vision.” In Doukidis, G., Land, F., Miller, G. (eds.), Knowledge-Based Management Support Systems. Chichester, UK: Horwood.
  • Eden, C., Jones, S., Sims, D. 1979. Thinking in Organizations, London: The Macmillan Press Ltd.
  • Elam, J. J., Mead, M. 1987. “Designing For Creativity: Considerations for DSS Design.” Information and Management, 13, 215-222.
  • Ericsson, K. A., Simon, H. A. 1984. Protocol Analysis: Verbal Reports As Data. Cambridge, MA: MIT Press.
  • Feldman, M. S., March, J. G. 1981. “Information in Organizations as Signal and Symbol.” Administrative Science Quarterly, 26, 171-186.
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  • Mitroff, I. I., Emshoff, J. R. “On Strategic Assumption-Making: A Dialectical Approach Management Review, 4, 1-12.
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  • Newell, A. 1981. “The Knowledge Level.” Al Magazine, 2, 1-20
  • Newell, A., Simon, H. A. 1972, Human Problem Solving. Englewood Cliffs, NJ: Prentice-Hall.
  • Niederman, F. A. 1990. “Influence of a Computer-Based Structured Procedure on Problem Formulation Activities and Outcomes.” Ph.D. Dissertation, University of Minnesota, Minneapolis, MN.
  • Norman, D. A. 1982. Learning and Memory. New York: Freeman.
  • Nunamaker, J. F., Applegate, L. M., Konynski, B. R. 1987. “Facilitating Group Creativity: Experience With a Group Decision Support System.” Journal of Management Information Systems, 4, 5-19.
  • Nutt, P. A. 1984. “Types of Organizational Decision Processes.” Administrative Science Quarterly, 29, 414-450
  • Payne, J. W. 1982. “Contingent Decision Behavior.” Psychological Bulletin, 92, 382-402.
  • Payne, J. W., Bettman, J. R., Johnson, E. J. 1992. “Behavioral Decision Research: A Constructive Processing Perspective.” Annual Review of Psychology, 43.
  • Perkins, D. N. 1988. “Creativity and the Quest For Mechanism.” In Sternberg, R. J., Smith, E. E. (eds.), The Psychology of Human Thought. Cambridge: Cambridge University Press, 309-336
  • Raiffa, H. Decision Analysis. Reading, MA: Addison-Wesley.
  • Read, S. J. 1987. “Constructing Causal Scenarios: A Knowledge Structure Approach to Causal Reasoning.” Journal of Personality and Social Psychology, 52, 288-302.
  • Reinig, B.A., Shin, B. 2002. “The Dynamic Effects of Group Support Systems on Group Meetings.” Journal of Management Information System, 19 (2):303-325.
  • Reisman. S., Johnson, T. W., Mayes, B. T. 1992. “Group Decision Program: A Videodisc-Based Group Decision Support System.” Decision Support Systems, 8, 169-180.
  • Rittel, H. 1980. “APIS: A Concept For an Argumentative Planning Information System.” Working Paper No. 324, Institute of Urban and Regional Development, University of California, Berkeley, CA.
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  • Rumelhart, D. E. 1984. “Schemata and the Cognitive System.” In Wyer, R. S., Srull, T. K. (eds.), Handbook of Social Cognition, Vol. 1. Hillsdale, NJ: Erlbaum, 161-188.
  • Schustack, M. W. 1988. “Thinking About Causality.” In Sternberg, R. J., Smith, E. E. (eds.), The Psychology of Human Thought. Cambridge: Cambridge University Press, 92-115.
  • Schweigner, D. M. 1983. “Is the Simultaneous Verbal Protocol a Viable Method For Studying Managerial Problem Solving and Decision Making?” Academy of Management Journal, 26, 185-192
  • Schweigner, D. M., Sandberg, W. R., Rechner, P. L. 1989. “Experiential Effects of Dialectical Inquiry, Devil’s Advocacy, and Consensus Approaches to Strategic Decision Making.” Academy of Management Journal, 32, 745-772.
  • Schwenk, C. 1984. “Devil’s Advocates in Managerial Decision-Making.” Journal of Management Studies, 21, 155-168.
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  • Sprague, R. H. 1986. “A Framework For the Development of Decision Support Systems.” In Sprague, R. H., Watson, H. J. (eds.), Decision Support Systems. Englewood Cliffs, NJ: Prentice-Hall, 7-32.
  • Sprague, R. H., Carlson, E. D. 1982. Building Effective Decision Support Systems. Englewood Cliffs, NJ: Prentice-Hall.
  • Stabell, C. B. 1983. “A Decision-Oriented Approach to Building DSS.” In Bennett, J. L. (ed.), Building Decision Support Systems. Reading, MA: Addison-Wesley, 221-260.
  • Stabell, C. B. 1987. “Decision Support Systems: Alternative Perspectives and Schools.” Decision Support Systems, 3, 243-251.
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  • Toda, M., Hiraishi, K., Shintani, T., Katayama, Y. 1991. “Information Structuring and its Implementations on a Research Decision Support Systems.” Decision Support Systems, 7, 169-184.
  • Todd, P., Benbasat, I. 1987. “Process Tracing Methods in Decision Support Systems Research: Exploring the Black Box.” MIS Quarterly, December, 493-512.
  • Todd, P., Benbasat, I. 1991. “An Experimental Investigation of the Impact of Computer Based Decision Aids on Decision Making Strategies.” Information System Research, 2, 87-115.
  • Todd, P., Benbasat, I. 1999. “Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection”, Information Systems Research, 10 (4): 356-374.
  • Toulmin, S. E. 1958. The Uses of Argument. Cambridge: Cambridge University Press.
  • Toulmin, S. E., Rieke, R., Janik, A. 1979. An Introduction to Reasoning. New York: Macmillan.
  • Turban, E. 1990. Decision Support and Expert System. New York: Macmillan.
  • Vessey, I. 1991. “Cognitive Fit: A Theory-Based Analysis of the Graphs Versus Tables Literature.” Decision Sciences, 22, 219-240.
  • Vessey, I., Galletta, D. 1991. “Cognitive Fit: An Empirical Study Information Acquisition.” Information Systems Research, 2, 63-84.
  • von Winterfeldt, D., Edwards, W. 1986. Decision Analysis and Behavior Research. Cambridge: Cambridge University Press.
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  • Zajonc, R. B., Markus, H. 1982. “Affective and Cognitive Factors in Preferences.” Journal of Consumer Research, 9, 123-131.
Toplam 125 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA38TR23EM
Bölüm Araştırma Makalesi
Yazarlar

Ertuğrul Gödelek Bu kişi benim

Yayımlanma Tarihi 1 Aralık 2011
Yayımlandığı Sayı Yıl 2011 Cilt: 8 Sayı: 2

Kaynak Göster

APA Gödelek, E. (2011). Karar Destekleme Sistemleri: Model Önerisi Temelli Literatür Çalışması. Çağ Üniversitesi Sosyal Bilimler Dergisi, 8(2), 32-55.