REFLECTION OF THE IRRESISTIBLE STRESS IN THE HEALTH SECTOR ROLE STRESSORS: A QUALITATIVE STUDY ON NURSES

Öz

The aim of the study was to determine the perceptions of nurses working in the health sector towards role stressors and to determine the outcomes of possible role stressors experienced by nurses. Within the scope of the research objective, interviews were conducted with 24 nurses working in Bursa and Çanakkale state hospitals using a semi-structured questionnaire based on different criteria such as seniority, age and work unit. The data obtained from the interviews were coded and categorized using the qualitative data analysis program MAXQDA. Frequency analysis and correlation analysis were used to visualize the codes and categories. According to the analysis results, nurses' perceptions of role stressors were shaped around the perception of role conflict, perception of role ambiguity and role overload. The possible outcomes of the role stressors perceived by nurses; They expressed it as “stress-anxiety”, “fatigue”, “unhappiness”, “nervousness”, “dislike of the profession”, “feeling of inadequacy”. The findings obtained as a result of the study were evaluated together with previous studies in the national and international literature and the original value of the research was determined. At the same time, suggestions for future research regarding the variables discussed within the scope of the research were presented.

Anahtar Kelimeler

• Role Stressors
• Role Conflict
• Role Ambiguity
• Role Overload

Etik Beyan

I declare that I comply with ethical principles and ethical permission structures from my institution.

SAĞLIK SEKTÖRÜNDE KARŞI KONULAMAZ ZORLANMA DURUMUNUN YANSIMASI ROL STRESÖRLERİ: HEMŞİRELER ÜZERİNE NİTEL BİR ARAŞTIRMA

Öz

Çalışma sağlık sektöründe çalışan hemşirelerin rol stresörlerine yönelik algılarının belirlenmesi ve hemşirelerin yaşadıkları olası rol stresörlerinin sonuçlarının tespit edilmesi amaçlanmıştır. Araştırma amacı kapsamında Bursa ve Çanakkale devlet hastanelerinde görev yapan; kıdem, yaş, çalışma birimi gibi farklı kriterler esas alınarak, 24 hemşire ile yarı yapılandırılmış soru formu aracılığıyla mülakatlar gerçekleştirilmiştir. Mülakatlardan elde edilen veriler nitel veri analizi programı MAXQDA kullanılarak kodlanmış ve kategorize edilmiştir. Kodların ve kategorilerin görselleştirilmesinde; frekans analizi ve ilişki analizlerinden faydalanılmıştır. Analiz sonuçlarına göre hemşirelerin rol stresörlerine yönelik algıları; rol çatışması algısı, rol belirsizliği algısı ve aşırı rol yükü etrafında şekillenmiştir. Hemşirelerin algıladıkları rol stresörlerinin olası sonuçlarını; “stres-kaygı”, “yorgunluk”, “mutsuzluk” sinirlilik”, “meslekten soğuma”, “yetersizlik hissi” olarak ifade etmişlerdir. Çalışma sonucunda ulaşılan bulgular, ulusal ve uluslararası alan yazında var olan önceki çalışmalarla birlikte değerlendirilerek araştırmanın özgün değeri belirlenmiştir. Aynı zamanda araştırma kapsamında ele alınan değişkenlerle ilgili olarak gelecekte yapılacak araştırmalara yönelik öneriler sunulmuştur.

Anahtar Kelimeler

• Rol Stresörleri
• Rol Çatışması
• Rol Belirsizliği
• Aşırı Rol Yükü

Etik Beyan

Etik ilkelere uyduğumu ve kurumumdan etik izin aldığımı beyan ederim.

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