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THE DETERMINANTITY OF DIGITALIZATION ON JOB PERFORMANCE: THE EXAMPLE OF AIR TRANSPORTATION SECTOR

Yıl 2024, Cilt: 22 Sayı: Özel Sayı: Endüstri 4.0 ve Dijitalleşmenin Sosyal Bilimlerde Yansımaları, 1367 - 1391, 30.09.2024
https://doi.org/10.35408/comuybd.1511978

Öz

The aim of this study is to demonstrate the impact of digitalization on employees' job performance. With globalization, the business world’s in a constant process of change and transformation. This situation requires a radical change or transformation in the way organizations do business and their competitive strategies, with rapid and new technological developments in recent years. Digitalization causes changes and transformations in organizational dynamics. All of these both affect the working environment and include different opportunities or risk elements. In this context, it’s important to retain employees who can adapt to new technological developments in taking advantage of opportunities and to increase their efficiency and productivity, especially to eliminate risk factors. This research was conducted with the participation of 403 personnel responsible for ground handling services working in the air transportation sector. It’s important because it’s one of the few studies conducted in this context in the aviation sector, where business performance’s of great importance for both the country's economy and sectoral development, and the contribution it will make to practitioners in literature and practice. It was decided that the appropriate management for the research was quantitative and data was obtained through scale forms. Bal and De Lange (2015)'s "Job Performance Scale" was used to measure business performance, and Venkatesh and Bala (2008)'s "Technology Acceptance Model (TAM)" was used to measure the perception of digitalization. A model revealing the effect of digitalization perception on business performance was designed and structural equation modeling was used to test the hypotheses developed based on the model. Findings obtained; It shows that the perception of digitalization has a significant and positive effect on job performance, that’s, the perception of digitalization of personnel responsible for ground handling services in the air transportation sector is a significant determinant of their job performance.

Kaynakça

  • Agustian, K., Mubarok, E. S., Zen, A., Wiwin, W. ve Malik, A. J. (2023). The Impact of Digital Transformation on Business Models and Competitive Advantage. Technology and Society Perspectives (TACIT), 1(2), 79-93.
  • Aksin-Sivrikaya, S. ve Bhattacharya, C. B. (2017). Where Digitalization Meets Sustainability: Opportunities and Challenges. Sustainability in A Digital World: New Opportunities Through New Technologies, 37-49.
  • Alobidyeen, B., Al-Edainat, S., Al-Shabatat, S. ve Al-Shabatat, S. (2022). Digitalization and its Impact on Employee’s Performance: A Case Study on Greater Tafila Municipality. International Journal of Business and Administrative Studies, 8(1), 33.
  • Antoniou, A. (2001). The Air Transportation Policy of Small States: Meeting The Challenges of Globalization. Journal of Air Transportation World Wide, 6(2), 65-92.
  • Avirutha, A. (2018). The Impact of Digital Transformation to Business Performance in Thailand 4.0 Era. Veridian E-Journal, Silpakorn University (Humanities, Social Sciences and Arts), 11(5), 295-307.
  • Bagozzi, R. P. (2010). Structural Equation Models Are Modelling Tools With Many Ambiguities: Comments Acknowledging The Need for Caution And Humility in Their Use. Journal of Consumer Psychology, 20(2), 208-214.
  • Bal, P. M. ve De Lange, A. H. (2015). From Flexibility Human Resource Management to Employee Engagement and Perceived Job Performance Across The Lifespan: A Multisample Study. Journal of Occupational and Organizational Psychology, 88(1), 126-154.
  • Bayo, P. L. ve Onyenma, O. U. (2019). Industry 4.0: Issues of Globalisation and Digitalisation of Work Force. International Journal of Innovative Development and Policy Studies, 7(3), 18-28.
  • Bezvikonnaya, E., Bogdashin, A. ve Portnyagina, E. (2024). The Use Of Dıgıtal Technologıes in The Practıce Of Adaptatıon of Young Professıonals. Sociología & Tecnociencia, 14(1), 1-14.
  • Blunch, N. J. (2012). Introduction to Structural Equation Modeling Using IBM SPSS Statistics and AMOS. Sage Publications Ltd.
  • Brown, T. A. ve Moore, M. T. (2012). Confirmatory Factor Analysis. R. H. Hoyle (Ed.), Handbook of Structural Equation Modeling içinde, (s.361–379). The Guilford Press.
  • Campbell, J. P. (1996). Job Performance Aids. Journal of European Industrial Training, 20(6), 3-21.
  • Campbell, J. P. (1994). Alternative Models of Job Performance and Their Implications for Selection and Classification. M. G. Rumsey, C. B. Walker, ve J. H. Harris (Eds.), Personnel Selection and Classification içinde, (s. 33–51). Lawrence Erlbaum Associates, Inc.
  • Campbell, J. P., McHenry, J. J. ve Wise, L. L. (1990). Modeling Job Performance in A Population of Jobs. Personnel Psychology, 43(2), 313-575.
  • Caputo, A., Pizzi, S., Pellegrini, M. M. ve Dabić, M. (2021). Digitalization and Business Models: Where Are We Going? A Science Map of The Field. Journal of Business Research, 123, 489-501.
  • Cijan, A., Jenič, L., Lamovšek, A. ve Stemberger, J. (2019). How Digitalization Changes The Workplace. Dynamic Relationships Management Journal, 8(1), 3-12.
  • Demartini, M., Evans, S. ve Tonelli, F. (2019). Digitalization Technologies for Industrial Sustainability. Procedia Manufacturing, 33, 264-271.
  • Dornberger, R., Inglese, T., Korkut, S., Zhong, V.J. (2018). Digitalization: Yesterday, Today and Tomorrow. R. Dornberger (Ed.) Business Information Systems and Technology 4.0. Studies in Systems, Decision and Control içinde, (s. 1-11). Springer, Cham. https://doi.org/10.1007/978-3-319-74322-6_1
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  • Fonkeng, C., Mawanza, W., Subha, I., Shakil, A., Leading, F., Work, T. O., ... ve Batola, D. (2018). Effects of Job-Stress on Employee Performance in An Enterprise. Journal of Business and Management, 11(6), 61-68.
  • Fu, X., Oum, T. H. ve Zhang, A. (2010). Air Transport Liberalization and Its Impacts on Airline Competition and Air Passenger Traffic. Transportation Journal, 49(4), 24-41.
  • Gasparovich, E.O., Uskova, E.V., Dongauzer, E.V. (2021). The Impact of Digitalization on Employee Engagement. S.I. Ashmarina ve V.V. Mantulenko (Eds.) Digital Economy and the New Labor Market: Jobs, Competences and Innovative HR Technologies içinde, (s. 143-150). Lecture Notes in Networks and Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-60926-9_20
  • Gobble, M. M. (2018). Digitalization, Digitization, and Innovation. Research-Technology Management, 61(4), 56-59.
  • Goetz, A. R. ve Graham, B. (2004). Air Transport Globalization, Liberalization and Sustainability: Post-2001 Policy Dynamics in The United States and Europe. Journal of Transport Geography, 12(4), 265-276.
  • Hamutoğlu, N. B. (2018). Bulut Bilişim Teknolojileri Kabul Modeli 3: Ölçek Uyarlama Çalışması. Sakarya University Journal of Education, 8(2), 8-25.
  • Hooi, L. W. ve Chan, A. J. (2023). Does Workplace Digitalization Matter in Linking Transformational Leadership and Innovative Culture to Employee Engagement?. Journal of Organizational Change Management, 36(2), 197-216.
  • Hu, L. T. ve Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
  • Husain, T., Ardhiansyah, M. ve Fathudin, D. (2021). Confirmatory factor Analysis: Model Testing of Financial Ratio's with Decision Support Systems Approach. International Journal of Advances in Applied Sciences (IJAAS), 10(2), 115-121.
  • Ibrahim, R., Boerhannoeddin, A. ve Kayode, B. K. (2017). Organizational Culture and Development: Testing The Structural Path of Factors Affecting Employees’ Work Performance in An Organization. Asia Pacific Management Review, 22(2), 104-111.
  • Jadertrierveiler, H., Sell, D. ve Santos, N. D. (2019). The Benefits and Challenges of Digital Transformation in Industry 4.0. Global Journal of Management and Business Research: A Administration and Management, 19(12), 17-40.
  • Kádárová, J., Lachvajderová, L. ve Sukopová, D. (2023). Impact of Digitalization on SME Performance of The EU27: Panel Data Analysis. Sustainability, 15(13), 9973.
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DİJİTALLEŞMENİN İŞ PERFORMANSI ÜZERİNDEKİ BELİRLEYİCİLİĞİ: HAVA TAŞIMACILIĞI SEKTÖRÜ ÖRNEĞİ

Yıl 2024, Cilt: 22 Sayı: Özel Sayı: Endüstri 4.0 ve Dijitalleşmenin Sosyal Bilimlerde Yansımaları, 1367 - 1391, 30.09.2024
https://doi.org/10.35408/comuybd.1511978

Öz

Bu araştırmanın amacı, dijitalleşmenin çalışanların iş performansı üzerindeki etkisini ortaya koymaktadır. Küreselleşmenin bir getirisi olarak bugün iş dünyası sürekli bir değişim ve dönüşüm süreci içindedir. Bu durum, bilhassa son yıllarda hızlı ve yeni teknolojik gelişmelerle örgütlerin iş yapış biçimlerinde ve rekabet stratejilerinde köklü bir değişime-dönüşüme gitmeyi gerektirmektedir. Dijitalleşme, büyük ölçüde örgütsel dinamikler üzerinde birtakım değişim ve dönüşümlere neden olmaktadır. Yaşanan bu dijital değişim- dönüşüm hem çalışma ortamını etkilemekte hem de farklı fırsatları ve risk unsurlarını içermektedir. Fırsatlardan yararlanmanın yanı sıra yeni teknolojik gelişmelere adapte olabilecek nitelikteki çalışanları elde tutabilmek, verimliliğini ve üretkenliğini arttırabilmek bilhassa risk unsurlarını bertaraf edebilmek açısından büyük önem arz etmektedir. Bu araştırma hava taşımacılığı sektöründe çalışan yer hizmetlerinden sorumlu 403 personelin katılımıyla gerçekleştirilmiştir. Mevcut araştırmanın gerek ülke ekonomisi gerekse de sektörel gelişim adına çalışan iş performansının büyük önem taşıdığı havacılık sektöründe bu kapsamda gerçekleştirilen az sayıdaki araştırmadan biri olması, yazına ve pratikte uygulayıcılara sağlayacağı katkı nedeniyle önem taşıdığına inanılmaktadır. Amaç dahilinde, araştırma açısından uygun yönetimin nicel olduğuna karar verilmiş ve ölçek formları aracılığıyla veriler elde edilmiştir. Çalışanların iş performansını ölçmek için Bal ve De Lange (2015)'ın "İş Performansı Ölçeği", dijitalleşme algısını ölçebilmek adına ise Venkatesh ve Bala (2008)’nın “Teknoloji Kabul Modeli (TAM)” kullanılmıştır. Çalışanların dijitalleşme algısının iş performansı üzerindeki etkisini ortaya koyan bir model tasarlanmış ve bu modele bağlı olarak geliştirilen hipotezlerin test edilmesi adına yapısal eşitlik modellemesi yönteminden yararlanılmıştır. Araştırma sonucu elde edilen bulgular; dijitalleşme algısının iş performansı üzerinde anlamlı ve olumlu bir etkiye sahip olduğunu yani hava taşımacılığı sektöründe çalışan yer hizmetlerinden sorumlu personellerin dijitalleşme algısının onların iş performansları üzerinde önemli ölçüde belirleyici olduğunu göstermektedir.

Kaynakça

  • Agustian, K., Mubarok, E. S., Zen, A., Wiwin, W. ve Malik, A. J. (2023). The Impact of Digital Transformation on Business Models and Competitive Advantage. Technology and Society Perspectives (TACIT), 1(2), 79-93.
  • Aksin-Sivrikaya, S. ve Bhattacharya, C. B. (2017). Where Digitalization Meets Sustainability: Opportunities and Challenges. Sustainability in A Digital World: New Opportunities Through New Technologies, 37-49.
  • Alobidyeen, B., Al-Edainat, S., Al-Shabatat, S. ve Al-Shabatat, S. (2022). Digitalization and its Impact on Employee’s Performance: A Case Study on Greater Tafila Municipality. International Journal of Business and Administrative Studies, 8(1), 33.
  • Antoniou, A. (2001). The Air Transportation Policy of Small States: Meeting The Challenges of Globalization. Journal of Air Transportation World Wide, 6(2), 65-92.
  • Avirutha, A. (2018). The Impact of Digital Transformation to Business Performance in Thailand 4.0 Era. Veridian E-Journal, Silpakorn University (Humanities, Social Sciences and Arts), 11(5), 295-307.
  • Bagozzi, R. P. (2010). Structural Equation Models Are Modelling Tools With Many Ambiguities: Comments Acknowledging The Need for Caution And Humility in Their Use. Journal of Consumer Psychology, 20(2), 208-214.
  • Bal, P. M. ve De Lange, A. H. (2015). From Flexibility Human Resource Management to Employee Engagement and Perceived Job Performance Across The Lifespan: A Multisample Study. Journal of Occupational and Organizational Psychology, 88(1), 126-154.
  • Bayo, P. L. ve Onyenma, O. U. (2019). Industry 4.0: Issues of Globalisation and Digitalisation of Work Force. International Journal of Innovative Development and Policy Studies, 7(3), 18-28.
  • Bezvikonnaya, E., Bogdashin, A. ve Portnyagina, E. (2024). The Use Of Dıgıtal Technologıes in The Practıce Of Adaptatıon of Young Professıonals. Sociología & Tecnociencia, 14(1), 1-14.
  • Blunch, N. J. (2012). Introduction to Structural Equation Modeling Using IBM SPSS Statistics and AMOS. Sage Publications Ltd.
  • Brown, T. A. ve Moore, M. T. (2012). Confirmatory Factor Analysis. R. H. Hoyle (Ed.), Handbook of Structural Equation Modeling içinde, (s.361–379). The Guilford Press.
  • Campbell, J. P. (1996). Job Performance Aids. Journal of European Industrial Training, 20(6), 3-21.
  • Campbell, J. P. (1994). Alternative Models of Job Performance and Their Implications for Selection and Classification. M. G. Rumsey, C. B. Walker, ve J. H. Harris (Eds.), Personnel Selection and Classification içinde, (s. 33–51). Lawrence Erlbaum Associates, Inc.
  • Campbell, J. P., McHenry, J. J. ve Wise, L. L. (1990). Modeling Job Performance in A Population of Jobs. Personnel Psychology, 43(2), 313-575.
  • Caputo, A., Pizzi, S., Pellegrini, M. M. ve Dabić, M. (2021). Digitalization and Business Models: Where Are We Going? A Science Map of The Field. Journal of Business Research, 123, 489-501.
  • Cijan, A., Jenič, L., Lamovšek, A. ve Stemberger, J. (2019). How Digitalization Changes The Workplace. Dynamic Relationships Management Journal, 8(1), 3-12.
  • Demartini, M., Evans, S. ve Tonelli, F. (2019). Digitalization Technologies for Industrial Sustainability. Procedia Manufacturing, 33, 264-271.
  • Dornberger, R., Inglese, T., Korkut, S., Zhong, V.J. (2018). Digitalization: Yesterday, Today and Tomorrow. R. Dornberger (Ed.) Business Information Systems and Technology 4.0. Studies in Systems, Decision and Control içinde, (s. 1-11). Springer, Cham. https://doi.org/10.1007/978-3-319-74322-6_1
  • Fayed, H. ve Westlake, J. (2002). Globalization of Air Transport: The Challenges of The GATS. Tourism Economics, 8(4), 431-455.
  • Fonkeng, C., Mawanza, W., Subha, I., Shakil, A., Leading, F., Work, T. O., ... ve Batola, D. (2018). Effects of Job-Stress on Employee Performance in An Enterprise. Journal of Business and Management, 11(6), 61-68.
  • Fu, X., Oum, T. H. ve Zhang, A. (2010). Air Transport Liberalization and Its Impacts on Airline Competition and Air Passenger Traffic. Transportation Journal, 49(4), 24-41.
  • Gasparovich, E.O., Uskova, E.V., Dongauzer, E.V. (2021). The Impact of Digitalization on Employee Engagement. S.I. Ashmarina ve V.V. Mantulenko (Eds.) Digital Economy and the New Labor Market: Jobs, Competences and Innovative HR Technologies içinde, (s. 143-150). Lecture Notes in Networks and Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-60926-9_20
  • Gobble, M. M. (2018). Digitalization, Digitization, and Innovation. Research-Technology Management, 61(4), 56-59.
  • Goetz, A. R. ve Graham, B. (2004). Air Transport Globalization, Liberalization and Sustainability: Post-2001 Policy Dynamics in The United States and Europe. Journal of Transport Geography, 12(4), 265-276.
  • Hamutoğlu, N. B. (2018). Bulut Bilişim Teknolojileri Kabul Modeli 3: Ölçek Uyarlama Çalışması. Sakarya University Journal of Education, 8(2), 8-25.
  • Hooi, L. W. ve Chan, A. J. (2023). Does Workplace Digitalization Matter in Linking Transformational Leadership and Innovative Culture to Employee Engagement?. Journal of Organizational Change Management, 36(2), 197-216.
  • Hu, L. T. ve Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
  • Husain, T., Ardhiansyah, M. ve Fathudin, D. (2021). Confirmatory factor Analysis: Model Testing of Financial Ratio's with Decision Support Systems Approach. International Journal of Advances in Applied Sciences (IJAAS), 10(2), 115-121.
  • Ibrahim, R., Boerhannoeddin, A. ve Kayode, B. K. (2017). Organizational Culture and Development: Testing The Structural Path of Factors Affecting Employees’ Work Performance in An Organization. Asia Pacific Management Review, 22(2), 104-111.
  • Jadertrierveiler, H., Sell, D. ve Santos, N. D. (2019). The Benefits and Challenges of Digital Transformation in Industry 4.0. Global Journal of Management and Business Research: A Administration and Management, 19(12), 17-40.
  • Kádárová, J., Lachvajderová, L. ve Sukopová, D. (2023). Impact of Digitalization on SME Performance of The EU27: Panel Data Analysis. Sustainability, 15(13), 9973.
  • Keni, K. (2020). How Perceived Usefulness and Perceived Ease of Use Affecting Intent to Repurchase?. Jurnal Manajemen, 24(3), 481-496.
  • Kline, R. (2013). Exploratory and Confirmatory Factor Analysis. Y. Petscher, C. Schatschneider ve D.L. Compton (Eds.). Applied Quantitative Analysis in Education and The Social Sciences içinde, (s. 171-207). Routledge.
  • Kotarba, M. (2018). Digital Transformation of Business Models. Foundations of Management, 10(1), 123-142.
  • Kraus, S., Durst, S., Ferreira, J. J., Veiga, P., Kailer, N. ve Weinmann, A. (2022). Digital Transformation in Business and Management Research: An Overview of The Current Status Quo. International Journal of Information Management, 63, 102466.
  • Leso, B. H., Cortimiglia, M. N. ve Ghezzi, A. (2023). The Contribution of Organizational Culture, Structure, and Leadership Factors in The Digital Transformation of SMEs: A Mixed-Methods Approach. Cognition, Technology & Work, 25(1), 151-179.
  • Li, F. (2020). The Digital Transformation of Business Models in The Creative Industries: A Holistic Framework and Emerging Trends. Technovation, 92, 102012.
  • Mihu, C., Pitic, A. G. ve Bayraktar, D. (2023). Drivers of Digital Transformation and Their Impact on Organizational Management. Studies in Business and Economics, 18(1), 149-170.
  • Molchanova, K. M., Trushkina, N. V. ve Katerna, O. K. (2020). Digital Platforms and Their Application in The Aviation İndustry. Intellectualization of Logistics and Supply Chain Management, 3, 83-98.
  • Montero Guerra, J. M. ve Danvila-Del Valle, I. (2024). Exploring Organizational Change in The Age of Digital Transformation and Its Impact on Talent Management: Trends and Challenges. Journal of Organizational Change Management, 1-22.
  • Mubarak, M. F., Shaikh, F. A., Mubarik, M., Samo, K. A. ve Mastoi, S. (2019). The Impact of Digital Transformation on Business Performance: A Study of Pakistani SMEs. Engineering Technology & Applied Science Research, 9(6), 5056-5061.
  • Nwankpa, J. K. ve Datta, P. (2017). Balancing Exploration and Exploitation of IT Resources: The Influence of Digital Business Intensity on Perceived Organizational Performance. European Journal of Information Systems, 26(5), 469-488.
  • Osorio-Gómez, C. C., Herrera, R. F., Prieto-Osorio, J. M. ve Pellicer, E. (2024). Conceptual Model for Implementation of Digital Transformation and Organizational Structure in The Construction Sector. Ain Shams Engineering Journal, 15(7), 102749.
  • Parvari, A., Anvari, R., Mansor, N. N. B. A., Jafarpoor, M. ve Parvari, M. (2015). Technology Acceptance Model, Organizational Commitment and Turnover İntention: A Conceptual Framework. Rev. Eur. Stud., 7(12), 146-152.
  • Phakiti, A. (2018). Confirmatory Factor Analysis and Structural Equation Modeling. A. Phakiti, P. De Costa, L. Plonsky, S. Starfield (Eds.) The Palgrave Handbook of Applied Linguistics Research Methodology içinde, (s.459-500). Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-59900-1_21
  • Poulose, S., Bhattacharjee, B. ve Chakravorty, A. (2024). Determinants and Drivers of Change for Digital Transformation and Digitalization in Human Resource Management: A Systematic Literature Review and Conceptual Framework Building. Management Review Quarterly, 1-26.
  • Pulakos, E. D., Hanson, R. M., Arad, S. ve Moye, N. (2015). Performance Management Can Be Fixed: An On-The-Job Experiential Learning Approach for Complex Behavior Change. Industrial and Organizational Psychology, 8(1), 51-76.
  • Ramawickrama, J., Opatha, H. H. P. ve PushpaKumari, M. D. (2017). A Synthesis Towards The Construct of Job Performance. International Business Research, 10(10), 66-81.
  • Rathnaweera, R. R. N. T. ve Jayatilake, L. V. K. (2020). Construct of Employee Job Performance: Conceptual Discussion on Definitions and Dimensions, Sahyadri Journal of Management (SJOM), 4 (2), 1-33.
  • Ratna, R. ve Kaur, T. (2016). The Impact of Information Technology on Job Related Factors Like Health and Safety, Job Satisfaction, Performance, Productivity and Work Life Balance. Journal of Business & Financial Affairs, 5(1), 2-9.
  • Ribeiro-Navarrete, S., Botella-Carrubi, D., Palacios-Marqués, D. ve Orero-Blat, M. (2021). The Effect of Digitalization on Business Performance: An Applied Study of KIBS. Journal of Business Research, 126, 319-326.
  • Salvatori, A., Menon, S. ve Zwysen, W. (2018). The Effect of Computer Use on Job Quality: Evidence From Europe, OECD Social, Employment and Migration Working Papers, OECD Publishing, Paris, https://doi.org/10.1787/1621d67f-en
  • Schmitt, N. ve Chan, D. (2014). Adapting to Rapid Changes at Work: Definitions, Measures and Research. D. Chan (Ed.). Individual Adaptability to Changes at Work içinde, (s. 3-17). Routledge.
  • Schwertner, K. (2017). Digital Transformation of Business. Trakia Journal of Sciences, 15(1), 388-393.
  • Sonnentag, S. ve Frese, M. (2002). Performance Concepts and Performance Theory. Psychological Management of Individual Performance, 23(1), 3-25.
  • Svik, P. (2022). Cold War–Technological Innovation–Globalization: A Case Study of the Civil Aviation Sector. W. Mueller ve P. Svik (Eds.). Technological Innovation, Globalization and the Cold War içinde (s. 13-36). Routledge.
  • Swapna, H. R., Singh, S., Madaan, G., Mishra, S., Pandey, D. ve Kanike, U. K. (2023). Globalization and Emerging Opportunities and Challenges in Sustainable Environment in Industry 4.0. P. Srivastava, D. Ramteke, A. Kumar, B. M. Gupta, J. K. Sandhu (Eds.) Handbook of Research on Safe Disposal Methods of Municipal Solid Wastes for A Sustainable Environment içinde (s. 48-68). IGI Global.
  • Şengür, F. K. (2017). Havaalanı İşletmeciliğinde Yeni Eğilimler: Türkiye Üzerine Bir Değerlendirme. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(4), 751-766.
  • Taasoobshirazi, G. ve Wang, S. (2016). The Performance of The SRMR, RMSEA, CFI, and TLI: An Examination of Sample Size, Path Size, and Degrees of Freedom. Journal of Applied Quantitative Methods, 11(3), 31-39.
  • Umar, F., Septian, M. R. A. ve Pertiwi, D. A. A. (2024). The Effect of Digitalization on Business Performance in the MSME Industry Context. Journal of Information System Exploration and Research, 2(1), 17-24.
  • Vaska, S., Massaro, M., Bagarotto, E. M. ve Dal Mas, F. (2021). The Digital Transformation of Business Model Innovation: A Structured Literature Review. Frontiers in Psychology, 11, 539363.
  • Venkatesh, V. ve Bala, H. (2008). Technology Acceptance Model 3 and Research Agenda on Interventions. Decision Sciences, 39(2), 273-315.
  • Wagner, D. N. (2020). Augmented Human-Centered Management. Human Resource Development for Highly Automated Business Environments. Journal of Human Resource Management, 23(1), 13-27.
  • Wang, Z., Lin, S., Chen, Y., Lyulyov, O. ve Pimonenko, T. (2023). Digitalization Effect on Business Performance: Role of Business Model Innovation. Sustainability, 15(11), 9020.
  • Zaki, M. (2019). Digital Transformation: Harnessing Digital Technologies for The Next Generation Of Services. Journal of Services Marketing, 33(4), 429-435.
Toplam 65 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Strateji, Yönetim ve Örgütsel Davranış (Diğer)
Bölüm Makaleler
Yazarlar

Selvi Vural 0000-0002-3245-8599

Erken Görünüm Tarihi 30 Eylül 2024
Yayımlanma Tarihi 30 Eylül 2024
Gönderilme Tarihi 7 Temmuz 2024
Kabul Tarihi 11 Eylül 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 22 Sayı: Özel Sayı: Endüstri 4.0 ve Dijitalleşmenin Sosyal Bilimlerde Yansımaları

Kaynak Göster

APA Vural, S. (2024). DİJİTALLEŞMENİN İŞ PERFORMANSI ÜZERİNDEKİ BELİRLEYİCİLİĞİ: HAVA TAŞIMACILIĞI SEKTÖRÜ ÖRNEĞİ. Yönetim Bilimleri Dergisi, 22(Özel Sayı: Endüstri 4.0 ve Dijitalleşmenin Sosyal Bilimlerde Yansımaları), 1367-1391. https://doi.org/10.35408/comuybd.1511978

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